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Ross Dress for Less Complaints & Reviews

Ross Dress for Less / this is services complaint

Am
Jul 17, 2017

Hi, my name is amauri quesada this is the second letters i sending to you guys my complaint is about the store cortez blvd in spring hill, hernando county florida im visit that store for long time and other time i see indifference with the working people and customer to, im hear working...

Ross Dress for Less / personnel - store manager

Ms
Jul 10, 2017

a couple of weekends ago (1 or 2 July 2017) I was insulted by a cashier at the Forestville Maryland store who said her name was Kendra and that she was the store manager. she loudly continuously complained about my pre-school grandchildren who were active but not misbehaving, calling on...

Ross Dress for Less / guam location management & service

Ba
Jun 30, 2017

I am a frequent ross shopper, so I go almost every week. (Not much to do on island) I am familiar with the returns & purchasing, & the ridiculous lines... What I do not understand is the really, really bad management there. So the tamuning location the store manager is tracy c. The worst...

Ross Dress for Less / samsonite suitcase and racist manager

Fr
Jun 25, 2017

Guadalupe the Store Manager at Ross at San Francisco Portrero Center denied returning a brand new Samsonite suitcase with tags and receipt. She called me a white [censor] when I asked for the policy. She didn't want me to see her name tag. I am schocked and want a refund plus thi...

Ross Dress for Less / my boss candy.

Ka
Jun 22, 2017

I had an argument with my boss Candy tonight on June 21, 2017 around 10:30p. I did everything she told me to do and even more like helping cashier put away their go backs. I did it even putting the right nubs for the go backs because Godly behold they can not put the right nubs on. I just...

Ross Dress for Less / worker at dressing room and store appearance

Ch
Jun 21, 2017

The lady working in the back was very rude I asked her where the bathroom was she pointed behind her so I asked her if he was behind her where it said dressing room and she pointed again and rolled her eyes if she can't speak she should be in the back not out front she was very rude she...

Ross Dress for Less / management and hr

Jo
Jun 21, 2017

I am beyond dissapointed with this company. I am an ex employee as well; and when i worked there I was exploded for minimum wage back in 2014. I have 8+ years experience in customer service and money handling. I did everything in my power to help them achive sales and goals and gave in to...

Ross Dress for Less / I am complaining about loss prevention

Mi
Jun 18, 2017

I was was shopping at this store Saturday June 17, 2017 around 2:00pm. I was looking for a wallet for Father's Day. I was standing at the rack where I was digging through pile of wallets and other stuff that did not belong there. After about 10 minutes of searching I find two wallets I go...

Ross Dress for Less / bedding

Mi
Jun 16, 2017

Good afternoon, I am pretty upset and concerned on a comforter set purchased fro My daughter for Mothers day, she just took it out and it seems like it was used the pillow shams smelled like soap, when she took comforter out it looked fine but when she got on bed and the comforter smelled...

Ross Dress for Less / lack of cash register and stocking employees in pflugerville, tx store

Sa
Jun 14, 2017

This is a formal complaint on the lack of employees at store #1326 for several months. On May 20th at 11:25 am, I went in the store and saw it in very poor conditions. See pictures I have attached. Also, there was only 1 cash register open. The employee at the register made several...

Ross Dress for Less / I am complaining about a employee named ms. tina

Ms
Jun 14, 2017

A employee named Ms.Tina. Tall blonde hair white lady. She was very rude to me. She did not smile or greet me as she was ringing up my items and when i was asking her about the hangers she was looking down as i was talking to her and she just was brutally rude to me. As she finishing she...

Ross Dress for Less / customer service on 6/5/17

Sh
Jun 07, 2017

I would like to file a complaint against store #1555 and Associate 445440. I returned some items to your store on June 5, 2017 at 1239 Austin Highway in San Antonio Texas. I had purchased the items previously at the store in Converse Texas two days prior. The receipt number i...

Ross Dress for Less / denied 2 hangers for 2 dresses

Bo
May 22, 2017

Today at the Tyler Texas store, I was denied hangers for the 2 dresses I purchased. The manager and cashier both told me, no. I asked to see the policy on that and the manager said there's not one, but she was told not to give out hangers. She couldn't understand that dresses are meant to...

Ross Dress for Less / customer service

Ba
May 19, 2017

I was in the store seeking assistance thought I'd found it when i spotted this dirty blind.i approached her and before I could get what I was about to say out good she immediately said she was on her way to lunch.i was shocked she said it very ugly.yes i caught her name Amy if im not...

Ross Dress for Less / lingerie

Lu
Mar 28, 2017

Good evening, I just wanted to inform you of how disappointed I am with Ross right now, I got to the baby section and the clothes we're disorganized, not placed in their right size, everything was just mixed together, I just couldn't find what I was looking for. Then I got to the lingerie...

Ross Dress for Less / racial profiling

Ke
Mar 26, 2017

One of the worst experiences at a Ross store ever! When I first walked in, I was amazed at how much the store was in disarray. The guy at the front door looked at me as if he was afraid to say anything to me. I admit I was wearing a cap and sunglasses(sunny afternoon in Vegas), sweats and...

Ross Dress for Less / customer service and store sanitation

Ni
Mar 25, 2017

Dallas, Tx Wynnewood store location 3/25/17 I have just had the worst experience ever with a store in this chain. I love Ross I recommend it to anyone when asked where to get inexpensive trendy items for your home or simply cute clothes to wear. Approximately 85% of my wardrobe comes from...

Ross Dress for Less / I am a woman who just resigned from ross

Ni
Mar 17, 2017

As soon as I started, I inquired drama with co-workers as well as the managers and store manager that worked there. I had barely started and everybody was so mean and rude to me to where I had to resign after just 3-4 weeks. I couldn't even enjoy work everyday, I got picked on and they...

Ross Dress for Less / return

Sh
Mar 05, 2017

On February 28, 2017 I returned a pair of unworn Women's Nike Gym Shoes with all tags in place and the original receipt. The gym shoes were purchased approximately one week prior to the return. The Manager (Employee # 201582) kept my original receipt and instead gave me a store credit. I...

Ross Dress for Less / pregnancy discrimination

Ak
Mar 02, 2017

My younger sister who is now 8 months pregnant was employed at Ross Dress for Less in Cedar Hill, TX. She was harassed by the manager and night shift employers about her conditions to work being pregnant. they lied about her having nose bleeds and made disrespectful comments about her and...

Ross Dress for Less / customer service

De
Jan 21, 2017

I was in Store #0113, Tallahassee, FL on today. I had a return. There were two cashiers standing in the area where it said exchanges. One by the name of (Cava) was counting money and talking to the one who had previously helped a customer. I stood there for 5 minutes or so and no one ever...

Ross Dress for Less / cupio woman

Fa
Jan 07, 2017

I had bought a size 2X tunic of the above manufacturer for New years eve.next day after washing, it had shrunk 4-6 inches in length.in addition, it has threads hanging from the hem and sleeves, and looks worn and tattered.I am a regular at ross and this is the first time the quality ha...

Ross Dress for Less / unbelievable customer service (negative)

Ti
Dec 31, 2016

I was at a Ross location in St. Petersburg, FL when this elderly lady fell in the parking lot hitting her head. There was one lady on the ground keeping her calm, another calling 911. I walked over and asked if there was something I could do. The elderly lady asked me to call her son and...

Ross Dress for Less / no price

Me
Dec 14, 2016

I went to Ross store and wanted to buy a dress. I found a perfect looking one but the one I wanted to buy had no price tag. There were several dresses but my size was the only one left. So I went to the counter and took two dresses with me. I told them that my size did not have a tag so I...

Ross Dress for Less / manager and employee service

4b
Dec 14, 2016

I go at least 2 times a week and shop at my nearest Ross and usually the employees there including security are nice, always greet me when I go in. But I went there yesterday to do some Christmas shopping when I was checking out I noticed three items didn't have tags so the employee went...

Ross Dress for Less / houston tx store 0334 management "claudia" is rude.

Jo
Dec 09, 2016

No customer satisfaction, Today at 9:10am in Houston tx store 0334. Store management "Claudia" told me they don't need my business that I should go elsewhere just because I asked for help. They are rude and forget that they should care for the customers. Last night I purchased 5 items from...

Ross Dress for Less / service

Fr
Dec 07, 2016

Complaint #1. FYI: I am a 57 year old, white woman. Twice, now, on 2 different Tuesdays, but within a month of each other (one occurred in Manassas, VA, the other, just yesterday, occurred in Fairfax Va), the cashier failed to remember to give me my 55 and over discount. My totals were, all...

Ross Dress for Less / wrongful termination

Fr
Nov 23, 2016

So many problems from the get go starting with after they offered me a job it took a month for them to get back to me about orientation and then before I could start that I had to wait for their email to come thru so I could fill it out and that took another 4days by this time Mariajose...

Ross Dress for Less / loss prevention

Ja
Nov 22, 2016

I had my money stolen by another customer after accidently leaving my Clutch in the stall in the restroom. I reported to the Loss Prevention and they nor Management would help me in getting my money back. They would not call the local Police for me, or approach the customer, then they...

Ross Stores / horrible attitude!

Ma
Nov 02, 2016

Went to one of these Ross Stores and had a terrible time there. Ross Stores employees were terrible and rude! I have no idea why but one of them though that I wanted to steal something and abused me in front of other customers! That's terrible! They blamed me for something I did not do...

Ross Dress for Less / unethical behavior

Vo
Oct 18, 2016

Saturday 10/16/16 I had an encounter with a representative named Christopher who was very rude and disrespectful. I had inquired about an item in stock and if there were others he was not helpful at all he replied " when we receive our stock it goes to floor", I then asked if there a was a...

Ross Dress for Less / framed picture / disrespectful manager conduct

Da
Aug 31, 2016

My fiance and I have been customers at Ross for years. Over the years the service unfortunately has been lousy. Being on a financial budget and fair prices was the only reason we have shopped here for our families clothing, etc. The staff here are extremely rude, unprofessional conduct and...

Ross Stores / rude and nasty employees

Em
Aug 19, 2016

Recently went to one of these Ross Stores and was shocked! They provide the worst service ever, their employees are rude and nasty. Terrible store and terrible people! Wanted to buy something but wasn't able to find the cashier. Went to find some help and saw two employees which were...

Ross Dress for Less / unfair practices, scandals, open racism, corruption, and a living hell

An
Aug 18, 2016

Store managers, district managers, loss prevention managers, and even hr managers at this company are incompetent and scandalous beyond belief. They openly and proudly partner with the immoral and unethical employees, and openly humiliate the good employees in public. Nothing good has come...

Ross Dress for Less / returning an item

Pa
Jul 20, 2016

I returned a purse with the tags still on it, they had never been taken off and the purse never used. I also had the receipt and it had been several months since I bought it. the cashier tried several times to scan it. it was not in the computer anymore so she said she would have to do it a...

Ross Dress for Less / rude manager

Sa
Jul 08, 2016

I worked at a Ross in Washington state and I had the most rude guy as my boss. He was an area supervisor and would roll his eyes and make this condescending face at employees when they asked something of him. The worst thing he did though was accidentally give my pay stubs (I don't work there...

Ross Dress for Less / area supervisor at ross pay is only $1.00 over min wage

Me
Jun 29, 2016

If you're considering becoming a manager for this company let me give you insight, DON'T!! Your yearly raises are 10 cents to 25 cents! Yes, cents!! Your schedule is usually one month in advance but never set in stone because when other managers call out, you are stuck closing for them or...

Ross Dress for Less / service, store 0414, reg. 05, trans 8563, 05/10/16

Sh
May 11, 2016

I've visited several Ross stores where I have made purchases and at each check out counter, I don't have a minute to count my change and return it to my wallet before a clerk is requesting the next guest while I am still gathering my bags and money. That kind of treatment really...

Ross Dress for Less / employee complaint

Al
May 05, 2016

Hello, My name is Altamese berry I work at your bel air Ross. Yesterday on 5/04/16 I was supposed to work your stock shift which is from 5:45am-10:15am. I showed up to work at 5am and nobody was there. I stood outside until 6:30am before I realized nobody was coming to open the door. I wa...

Ross Dress for Less / returns and overall store experience

Fa
Apr 25, 2016

This is an ongoing issue that has gotten worse through the years. I don't like to return things but shop for a few people and it's necessary sometimes. I've been shopping at Ross since 1987 at various stores and cities and the descriptive tags at this point have become incorrect more than...