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Ross Dress for Less Complaints & Reviews

Ross Dress for Less / a store that treating their customers like thefts

On March 10, I bought a set of four place mats and other stuffs at the Tukwila, Washington Ross Store (Store# 0044). For some reason the machine couldn't recognize the bar code of the place mats at the time I checked out. Therefore, the cashier scanned another item with same value a...

Ross Dress for Less / poor customer service

Ro

I lost a hand-made Navajo bracelet in the Ross Dress for Less store on Almaden Blvd. in San Jose, California this afternoon. It is sterling silver with turquoise and coral stones, and has great sentimental value for me because it is one of a kind. After looking on the floor all over the...

Ross Dress for Less / no customer service banner & rude ross employees

Sa

Yesterday, I walked in ross stores at the loop, kissmmee, fl to return my short which was small in size. When I walked in there was no customer service board which I can follow and the register which was taking care of returns was lit off. I went to the next register which was purchase only...

Ross Dress for Less / team leader (nicole guterriez)

Up

team leader does not know how to treat her team, she calls her team stupid people and yells at them. when i was still working for ross in guam i asked her if we are gonna finish scanning the junior pants and she just gave an attitude to me and then said that i ask a stupid question so she...

Ross Dress For Less - Ross Stores Inc. / unfair labor paractices

Ex

Discrimination against age and race of employee. Of Russian origin and over 40 years of age, this store mistreated my wife terribly. She was required to sift through garbage to retrieve hangers, which were then used to hang clothing on without any cleaning being done. She was sent home for...

Ross Dress for Less / ross stores

Ro

I'm one of those proud employees of Ross Dress for Less. (heavy sarcasm) Everything I have read on this board I can agree with. Whether it be managers that are liars, customers that are thieves, or employees that just don't give a damn, it's all true. What people just...

Ross / costumer services/employee

Th

Went to return some stuff that I purchased and there was two line for two register, I went to the line for costumer service, there were two casher in the costumer service Yasmin and Daniele... The line was almost reach the restroom of the store but somehow Yasmen closed her register while...

Ross Dress for Less / customer service is a punishment not a help.

Ju

On Fri 8/8/08 I purchased a slip cover for my couch.Well it was too short. So on Sun 8/10/08 I went to exchange it. When I walked in the store I spotted the "Customer Service" Kiosk. I walked upto it with my bag and a really rude dude in his stupid LossPrevention shirt, told me that I had...

Ross Dress for Less / landfill in a building complete with fire and health hazards

The Bellingham WA store is an accident waiting to happen. I have complained via email to corporate within the last year about this store to no avail. Now I have taken pictures with my cell phone and started a file with all correspondence to ROSS. Why you ask? The other day I was in the...

Ross Dress For Less Bellingham, Wash / store disorder

Ca

A year ago was the last time I went to the Ross store in Bellingham Washington. It was a HUGE mess, merchandise in every isle on the floor, people walking on it, you could not even attempt to get a shopping cart through. So I decided not to return until yesterday, and you know things did...

Ross / Poor Service

Bi

Purchasing a pair of shoes a week ago, I came home to find that the toe portion of the shoe was scuffed. Let me back up a bit, and better explain myself. There have been several incidents when I would go to Ross, see a "shoe" that I liked, and I had to hunt for its pair. Normally, the shoe...

Ross / Customer Service (???)

Da

I cannot believe what I had to experience at Ross in Oakland Park, FL today, July 26 2008, around 10:50am, where I wanted to return two shirts. I stood in line of the second cash register (ELAINE's), as nobody else stood in line there yet. Then the girl next to her, ANDREA, told me I...

Ross / terrible costumer service

Al

I have just recently been to the downtown Seattle Ross. I understand that bussiness was busy, but bussiness should not effect costumer service. I have had some poor costumer service before, this was a whole other story. Not only was this store in disarray, it was the slowest check out I...

Ross Stores / the creole speaking workers

Ho

My complain is the girls at the cashier at the ross store at gate way and congress avenue. They are very rude to the customers i am a fan of ross stores and because of those girls i stop going there. They say nasty things about the customers right in front of there face and because they...

Ross Dress for Less / store atmosphere

La

I don't understand why Ross let's the consumer get away with throwing their merchandise all over the floor! It's like a big joke, no one seems to care that the store looks like a pig sty. What's up with that? No other store would put up with it. I have been to T.J.Max...

Ross Dress for Less / terrible experience

Ha

My name is Haaheo Tagaloa. I had purchased a Liz Claiborne luggage at Ross dress for less on 06/19/08, around 4:57pm at Kahului Maui. I was not aware of the "Lock" being missing until i got to my car. I went back to the Customer service desk and told the woman that i have a set of keys on...

Ross Dress for Less / mean management

Ba

As I was strolling with my merchandise to the check-out at the Ross Dress for Less store on summer at Warring in Memphis, Tennessee, I passed a sweet, little girl with a ball who was bouncing the ball very closely to herself. She was being very quiet and was bouncing the ball gently within...

Ross Dress for Less / hostile working enviroment

Re

I was an employee at Ross from May 2007 to June 2008. I quit because of many reason, main one being the store manager. I have talked to HR 2 times, but nothing was resolved. There are too many details, but I would have to write a book! My main problem is I was there over a year and missed...

Ross Dress for Less / employees

Ch

This company is the most whack ### company I have ever worked for. They treat the employees like dogs and the management is coniving. These people are escaped inmates from Mexico who want to only pleasure their riches. Tons of illegals they want to use... This is a million dollar company...

Ross Dress for Less / ridiculous customers!

T

I work at one of the Ross stores in Tucson, AZ. I have been reading the complaints expressed on this site and I must agree with most of it. Speaking as an employee, I have to say that there are many issues that go on behind the scenes of our store which makes it a little difficult to smile...

Ross Dress for Less / they stole my money

Ob

Ross has always had a bad reputation. However, I shop there all the time because of bargains. I shop there very often, once in a week at least because to find something really nice among junk clothes you have to do it. I buy a lot for some people from abroad. What happened to me today i...

Ross Dress for Less / ross management

No

I worked at the Ross store up in the Springs and I was one of the openers for this new store in pueblo. For once ROSS did it RIGHT! It was hard but the Manager they hired she kicked ### and got things done, people were trained right, they knew not to go home until the store was clean, they...

Ross Dress for Less / rude assisstant manager (betty)

Va

I was returning a pair of shorts that did not fir my son and I was basically called a thief by BETTY the assisstant manger! The item was not on the receipt and I said OK. She told me maybe I didn't pay for the item and they should charge me for it. WHAT!!! I don't think so. I...

Ross / W2

Va

I am very angry and disappointed at Ross Inc. from management with their lame excuses to payroll all the way to the corporate office. I want everyone to know how much this company lacks compassion for prior associates not receiving their W2. I have reached only answering machines and have...

Ross Dress for Less / terrible service

Jo

My name is John and i recently went to the Ross in Monaca PA. And i had horrible time. The floors were a mess. There were a number of clothing items that were out of place. There are cloths all over the place. I happen to go there when the plumbing was out and i had to go next door to use...

Ross Dress for Less / w2

Ch

I have been waiting for my w2 and I still have not received it. I have called customer service and the payroll department and the only thing I hear is pay 10.00 to have a reprint for my w2. Why should I have to ask for a reprint of something that I never received. When I used to work for...

Ross Dress for Less / disatisfied customer

De

On November 30, 2007 while shopping at the Ross Department store located at 4032 Grand Ave. Chino Hills, CA I wanted to try on several items before purchasing. I was told by the young lady working in the dressing room that in order to try on any garments in the store I had to see the...

Ross Dress for Less / horrible service!

Ma

HORRIBLE Service. In which trailer park they find employees??? No MANNERS at all, not even basic business communication skills are represented. I have been a customers for years since I can always find a bargains there. I am not happy about this store, but I am OK to shop there because...

Ross Dress for Less / filthy merchandise

Ma

I have been to several stores in Salem, Oregon and Portland Oregon. Each time finding Used,Filthy items on the shelfs and hanging on racks. The worst is when I found a Pair of Mens Boxer Briefs. That were Stained with blue tranfer stains from obious wear. They also had human...

Ross Dress for Less / disasterous store

Li

I have lived in Bellingham for six years now and have not been able to shop at Ross Dress for Less. The store looks like a bums yard sale with clothes, bedding, shoes, etc strewn all over the place. You couldn't push a cart in any of the isles even if you tried. I've been to Ro...

Ross / Racist manager who doesn't care who he hires!

E

I am working at a Ross store and one of the managers has been proven so many times that he does not care who he hires. He has hired so many people who barely speak English. He knows Spanish but that doesn't mean the customers or the other employees know how to speak it! It really...

Ross Dress for Less / poor service!

Da

I went to the Ross Dress for Less on Campus Way South in Kettering MD with my mother, who was in a wheelchair, and my daughter. When we went to the fitting room to try on some clothes, we found that there was only one handicap dressing room but it was not labeled with a handicap sign on...

Ross Dress for Less / filthy store, rude employees!

Fr

Ross Dress For Less is the filthiest stores I have ever been in. I have tried 3 of these stores to only find that it seems things are very out of control. Their employees haven't got a clue as to the price of just about anything. And the employee's attitudes leave a frown on your...

Ross / How to get heard at Ross

Be

The first thing is to calm down. The more you rant, the less inclined the employee will be to help you. The more you rant, the more they want to just shut you up and get you to move on. Ask for the district manager. There are other managers in the store, but they're mostly...

Ross Dress for Less / inaptly run their stores

Pa

I just came back from the Ross Dress for Less store on La Brea and Sunset. I left after realizing that there was one cashier open and the line was down the aisle. I asked them if they were going to open another register and he looked at me as if I had two heads. How and why does a store...

Ross Dress for Less / dishonest management

Ta

I was employed @ the ross on commercial and dixie, off oakland park blvd. My manager went on vacation mrs. J. Martinez. The day before spring break I found out it was spring break so I asked my assistant manager what to do?"She said well do what you have to do" I told her I have alway...

Ross Dress for Less / worst place, rudest people!

Me

I went to the Ross store on 75th Avenue and Bell in Arizona today and I found a white skirt and there was no price on it. I went up to the line and there were 20 people standing and the lines were not moving and asked someone if they knew where I could go to find out the price of the...

Ross Dress for Less / poor service, unkempt store

Ka

It is so painful that I have to write this, for I love the products at Ross, but the shopping experience is all but pleasant. No matter what time of day you enter some of their stores, especially those in Florida (I have shopped Ross from Ocala to Pembroke Pines and Miramar) you will find...

Ross / Unreasonable people always has the first LOUD word

Ar

I took my 4-yr old daughter to do some shopping at Ross (333 Ward Ave., Honolulu, HI 96814) on 10/21/06. She found a Winnie the Pooh chair/table set to be very cute. The set is approximately 3 x 3, and weights 25 pounds. Anyway, it is both bulky and heavy esp. when you have to take care of...

Ross for Less / I will never return to this store

Ac

I went to Ross for Less on Tunnel road in Asheville, NC today after i worked a 12hr shift. I was in line to make a return. I was behind a lady that had a purchase. The manager told the floor supervisor that she had to do my return. The manager asked me if i wanted to look around before i...