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health complications from abuse
I am filing a formal complaint against Ross Stores Glendale. I worked there under a District Manager named Franklin Cho, and a Store Manager named Gabriel Lopez. I was harassed so severely by both of these managers during my time there. Not only was I harassed by them, I was harassed by Oswaldo Perez and Margarita Pina during my time there. They managed to...
Read full review of Ross Dress for Lessracism at this store. beware!!!
Beware of this location!!! Save yourself the heartache and the emotional pain, and do not work here by any means!!! The managers are RACIST and this store is filled with racist hate crimes. Especially a manager by the name of oswaldo perez. They are RACIST and disgusting! He is a disgusting PIG!!! I now have anxiety and trauma working for a jerk like him! He deserves to get fired!!
Read full review of Ross Dress for Lessunprofessional employee behavior after a store employee lost my receipt
I was shopping for an outfit to wear to a wedding. I purchased 4 choices, planned to run them by my sister, make my final decision, and return the unwanted items. As I was leaving the store, the security alarm sounded. The security guard took things out of my bag and located an anti-theft device on one of my items. After the device was removed, my...
Read full review of Ross Dress for Lessmanager and supervisors unprofessional behavior
On January 28, 2020, I visit the Ross Dress For Less store 1565 Wichita KS around 1:50 pm. I proceed to do my shopping to find some good deals on clearance items and the Manager by the name of Virginia and Area supervisors were holding clearance merchandise and not sharing with customers. I ask for markdown that they are scanning and putting in cars, and...
Read full review of Ross Dress for Lessdefective shoe
On 5/24/2019 while visiting my son in Phoenix, Az, I purchased a pair of black Life Stride Simply Comfort shoes which I have worn only a few times to church. They practically look new. Last Sunday I noticed that the inside seam of the right shoe was coming apart. I got my receipt & went into my local La Quinta, Ca store but they said it had been too many...
my mk purse was stolen at the store
I am a visitor here in LA from Virginia for a few days to see my friends and Yesterday around 5:30 PM I entered to the store and Unfortunately I left my Micheal Kors purse inside the cart while I was checking items. For a while I did not check my cart as I was talking with my friends. Then after minutes I realized the cart is not there! At the same time I...
Read full review of Ross Dress for Less and 1 commentunprofessional store manager
I'm writing this review to inform Ross corporation of the very unprofessional way of your current store (1109) manager of Homestead Florida with name SAM, hi letting my brother know that he was no longer an employee of the store. My brother went in to buy a few things and when he went to pay, my brother gave him (SAM) the discount card that is when he...
Read full review of Ross Dress for Lesswait in line
Went to Ross's this evening. Found what I needed then proceeded to the check out. Four customers ahead of me was complaining after waiting over 15 minutes for help. To add to this only 2 cashiers and one walks away to put away hangers! Grrrr! We all look at each other in awe! When I finally get to the check out two more cashiers open up their station. Just no urgency to help take down the line.
Unacceptable customer service!
Where's the accountability? No one seemed to care!
supervisor harassing employee
Supervisor name gloria salvador harrasing my father every day. She yelling my father every day my father is 67 years old. And my father got sick because of this. My father having now emotional distress because of her. And theres one big shocking happening things you should know this supervisor gloria salvador asking my father to commit something's against the law.. give me a call for more detail [protected]
Read full review of Ross Dress for Lesscustomer service
I am compelled to make this complaint, on december 7, 2019 I am shopping in your store in los lunas nm, when I hear all this loud yelling... I proceed to go to the front to the cashier and this woman is yelling to this young man, "get out get out get out of my store...!"it was scary. I asked the cashier who is that woman? She said the manager, I am...
Read full review of Ross Dress for Lessmanagement
I feel like I was wrongfully fired because I was let go about something I was never made aware about. I never got any type of proper training I was just thrown into the mix to basically sink or swim. I was let go because I used my employee discount for friends/family. This was my first offense and until now I never gave them any reasons not to trust me or question my character. If they needed me there early I came, always stayed late for them, never called out, I even came in on my days off. Ross used to change my schedule all the time last minute and I never complained. So I found out Christmas Eve I was going to be suspended while they investigated me and I found out Friday I was being let go. The amount they said I "stole" Due to the discount was a total of $58.92. Why didn't Ross say anything after the first time I used my discount.
security tag on leather items
I am not complaining to get anyone in trouble. I just want the practice of putting the security tag in leather where the holes can be seen once the tag is removed to stop. I purchase a leather vest over the holiday and when I got it home there was a hole where the security tag was removed on the shoulder area plus you can faintly see the outline circle of...
bad customer service
I was told my girlfriend couldn't use the bathroom by one employee named Kylie and then another employee let my girlfriend use the bathroom. After using she was comforted by Kylie because I guess the other girl wasn't suppose to let her use it. And she said "I would really appreciate it if you didn't go to another employee and take my answer for what it i...
Read full review of Ross Dress for Lesscustomer service
I recently came up to ross to shop for Christmas and one of your employees Ensationable smith refused to ring me up because of my odor i do day labor i couldn't shower to spend ny hard earned money with you guys and thats what i get? she was very loud and rude i felt very embarrassed so i got her name & left i will be giving you guys a bad review thank you and have a good day
Read full review of Ross Dress for Lessdebit card purchase / cash return
Let me just state that my bank honors a debit card purchase as cash and the money is taken out immediately. Upon going into the Ross department store I provide receipts and identification and I request did that the amount be returned in cash as I use debit and I have since lost a debit card. I also provided with the picture of the card so that they can see that it's me and that those last four digits match. I'm a hundred percent convinced that I'm being discriminated against because is up to the store to the store manager and the people that work there as to whether or not they return my purchase in cash. I hate to insinuate that but the company leaves me no choice as they leave that decision to management as to how they want to treat the situation. With all due respect I am going to Ross at 19th Avenue and Bethany the Christown Mall. I will attempt to return these items again and I hope that will act in a civilized Manor and just allow me to make this transaction in the same way they allow me to purchase it again my Bank has provided the Financial Funding via debit they look at it as cash as do companies that accept that type of payment what is making Ross so different or is it that what was making the decision sees me different
purchase was charged twice in official receipt
Receipt No. [protected]
Date of Purchase: November 28, 2019
Store Location: Dededo, Guam
As it appears in the receipt, an item was charged twice:
[protected] GEO CIRCLE ROPE BL $17.99
[protected] GEO CIRCLE ROPE BL $17.99
I would like to request refund of above amount. As the item was purchased using a credit card, please credit back the overpayment.
Thank you.
stalking and uncomfortable feeling
I was recently in one of your ross stores located on Laurel Cyn Clvd and Osborne in Pacoima CA. Both security and store personnel where more concerned with following customers around to I am assuming in an attempt to prevent theft. However me a shopper in stores. It made me very uncomfortable to know that I was being followed throughout the store. I...
Read full review of Ross Dress for Lesssenior discount
On Tuesday November 5, 2019 I went to Ross and purchased some items and because I'm a senior citizen I gave the cashier my ID to show proof which she did look at it. When I got home I noticed that one of the item I bought I would return so I planed on coming back later in the week. I did notice that on my reciept I didn't get the senoir discount and not...
Read full review of Ross Dress for Lessemployment
I worked as a stock lead with Ross i started after an entire stock team had been fired. Well Ross has an amazing process that if you have the right amount of people it works great. I was suppose to have 15 employees on my team and i only had 7 and most of the time a few would call in or even no call no show. Never a disciplinary action. If i requested off, none of the work would get done and i would have to work 11 hour shifts once i returned, I never called in, i was the first one there and the last to leave. Anything my manager asked of me i did and any advice given i used it. Ross was perfect as far as schedule pay and benefits. Everything about this company is great even their process, but their managers are not capable of training the process. I was fired due to productivity. When i think of the time and dedication i invested in this job it hurts physically and mentally. They lose a lot of loyal and dedicated employees due to managers being incompetent. But im building a company that insists if a business does not treat their employees right, they lose their customers.
customer service
The ross stores are close to my house, and there are a few items that I find convenient and cheap to get there, such as exercise clothes. But there is one store in particular where I almost always have a terrible experience, i'm surprised at myself for coming back there to shop. And today is no difference, but today is probably the last time they have me a...
Read full review of Ross Dress for LessOverview of Ross Dress for Less complaint handling
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Ross Dress for Less contacts
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Ross Dress for Less phone numbers+1 (800) 945-7677+1 (800) 945-7677Click up if you have successfully reached Ross Dress for Less by calling +1 (800) 945-7677 phone number 0 0 users reported that they have successfully reached Ross Dress for Less by calling +1 (800) 945-7677 phone number Click up if you have UNsuccessfully reached Ross Dress for Less by calling +1 (800) 945-7677 phone number 0 0 users reported that they have UNsuccessfully reached Ross Dress for Less by calling +1 (800) 945-7677 phone number
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Ross Dress for Less emailswebmaster1@ros.com100%Confidence score: 100%Support
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Ross Dress for Less addressOffice 5130 Hacienda Drive, Dublin, Maryland, 94568, United States
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Ross Dress for Less social media
Most discussed complaints
hostile working enviroment 2 (opinions to this review) I will never return to this store 2 (opinions to this review) Shopping experience 1 (opinions to this review) Service 1 (opinions to this review)Recent comments about Ross Dress for Less company
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