Ross Dress for Less

I'm writing this review to inform Ross corporation of the very unprofessional way of your current store (1109) manager of Homestead Florida with name SAM, hi letting my brother know that he was no longer an employee of the store. My brother went in to buy a few things and when he went to pay, my brother gave him (SAM) the discount card that is when he informed my brother in front of all the customers that his discount code was no longer in the system.in order to be a Ross employee you must answer a 60 plus question quiz where most of them are about good customer service and professionalism and I have no comprehension as to how someone who has none of the above is a current leader of one of your stores. I hope that some action is taken in better training your employees in order to prevent future miscommunication and public embarrassment. Thank you