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Customer service
On today, Monday, December 14, 2020, I visited your store in Dayton Ohio. As I went to check out, I found that there was only one cashier open and had 4 customers waiting. There were two additional employees up front. One in which kept walking back and forth from the service area and another just standing there. An additional lane had a cashier sitting in a...
Read full review of Roses Discount StoreEmployees in the furniture depot not available to assist customer
On Friday at approximately 3:40 pm, I was trying to purchase a rug when I was told that both employees working that department was on lunch and would not be back until 4:15 pm. I said I could not wait that long and then proceeded to checkout with one item (a picture frame) and was told after standing in line for over minute that the register was closing. I...
Read full review of Roses Discount StoreRefusal of service
At the Roses Store on Talbert Blvd, Lexington, NC, I was refused service since I was not wearing a face covering. NC has a face covering mandate currently in force, however, I am unable to wear a face covering due to physical and mental difficulties which are being treated by a Doctor. According to the State Mandate I would be exempt from the Face Covering...
Read full review of Roses Discount StoreJennifer Lauren shirt
I purchased two shirts: women's medium black and rust color. I didn't keep the tags because I knew they would fit. I have purchased J Lauren clothes several times. I wore the black shirt and noticed the fabric balled up when I wore it. I washed it and the balls were all over it... And looked like balled up lint. I returned the rust colored shirt to the...
Employee and customer service
The employee that was working in cash register 1 today (10/04/20) was being extremely rude. I've shopped at this location multiple times and I've never experienced this before. I went shopping with my mom today and the employee was being so rude. She was talking to other employees and not working, the line was getting long. And then she got an attitude when...
Read full review of Roses Discount Store and 1 commentEmployees
My daughter and I went in rose's in columbia louisiana today and after being in there about 1 1/2 hours looking through t-shirts that were on sale, my daughter was gonna try some t-shirts on and she rang the bell for the key to the dressing room and the girl named makayla at the register yells across the store "i'll be there in a minute" bc she was checking a person out. So we're standing there waiting on them and two guys walk in and go get a fan and get in line and so she starts checking them out and another girl that works there named (krystal) had already been walking up and down the aisle while we were in there giving us dirty looks, I think bc we were on the hba aisle and she is the hba manager and she was scared we weren't going put something back in it's place.🙄
So my daughter walks over there and says "I need to get a key to the dressing room" to krystal and tells her that we had been waiting and no one ever came over there. So krystal slowly walks over there to unlock the door and she tells malana you need to get rid of your attitude. And honestly my daughter didn't have an attitude and I told her she needs to get rid of her attitude then my daughter said something to the effect of "y'all just don't want to do your job." so krystal unlocked the door and my daughter tries on t-shirts. Well their dressing room door slams shut when malana came out to show me the t-shirt she had own. Krystal yells "stop slamming the door!" so my daughter yells back I didn't slam it, it slammed itself" and it did bc the latch is broken and it's one of those doors that close on its own when you let go of it. So my daughter tries on the rest of the t-shirts and we head to the back of the store looking around some more and here comes two cops! I kid you not! Krystal called the cops on us and honestly I don't know why! Bless her heart! I guess bc we talked back to her and wasn't gonna take no crap off of her. We told the cops what happened he asked us how long we had been in the store! Since when is it against the law to spend two hours in a store!?
And the other cop said that they call them down to that store all the time! (I think krystal needs a job in a box or somewhere that she doesn't have to do anything or assist customers. Not to mention when I got home, the little side table I had bought there didn't have the correct pieces to it to put it together so now I get to back and deal with those lazy workers again!
This is a small town and I assure you I know a lot of people. Its where my family is from. I posted all that happened on my facebook and it has had plenty of shares.
And we all will continue to share and warn people about the employees and their less than desired customer service.
Cashier / representatives
My name is Judy C. Smith. My address is 1373 Ferry Point Road, Virginia Beach, VA 23464. I were at your Roses Store # 265, 6529 College Park Sq., Virginia Beach, VA 23464 on June 14, 2020. My bill came to $51.66. Since I had just came from the bank and drawn out some money, I decided to pay cash instead of using my card. I gave the cashier $52.00. All of a...
Read full review of Roses Discount StoreStore
has management seen the store on smith road in brook park ohio. I am a frequent shopper there and this store looks like its been going out of business. It has looked this bad for months. I keep asking if they are going out of business and they say oh no were getting a truck. Seriously, there is no reason for the whole store to look bare in housewares, and seasonal. i just thought someone should see this store.
Read full review of Roses Discount StoreCovid-19 mask compliance
Dear Sir/Madam I am a frequent customer of your store . I was there on 6/15 at approximately 12:30 p.m., There were several customers that were not wearing mask. I notified 2 of the cashiers of my concern. Their response was, They were not paying attention. We are in a major health crisis and all workers should be vigilante. My solution: There should be...
Read full review of Roses Discount StoreVery poor service
I have shopped at roses for years and I have noticed their business is not that strong and today I find out why I was in the store in fairmont nc, I did not like why rude snot nosed kid at the check out or the manager, they laugh at their shoppers, I called corp about what happened. They acted like they cared but I see they really was just continuing the...
Read full review of Roses Discount StoreThey gave me a cracked tv
I bought a tv from them today 55 in flat screen smart tv and I get home and open it and there's a crack in the bottom of the screen I called and asked them politely to trade the tv for another one and they refused to accept it back and rudely hung up the phone on me. I want a replacement for my tv or my money back 319.00$ once again i'd like for them to...
You all cashiers are very rude
I am very upset about the service they offer in that store, the same cashier is always rude and talking smart to the customers. You all need better customer service in these stores if you all are going to have people working the registers. Cashier Mikaila was very rude.. throwing my items around and slamming them on the belt. Talking very smart to customer...
Read full review of Roses Discount Store and 1 commentStore manager and cashier were nasty and rude. They both need a class in customer service.
Entered my roses location in brunswick, ga on thursday january 9 just to look around but after some thought I decided to purchase some to-go plates, trash bags and paper towels. I got to the register and was rung up and the 12 count plates rang for$1.00 but the price on the shelf was.89 cents. I can read and I looked at the upc and it matched the one on the...
Read full review of Roses Discount StoreEmployees harassing customers
Hi, I usually go to a Roses department store located in Monroe GA but I can enjoy my quick trips because I always, left really irritaded, every time I go to the store 30 minutes before closing, immediately I'm inside the store, employees are "pushing me" out of the door. They don't let me walk, they start following me around, because they are "close" to closing. I really don't appreciate the "Stalking" while I'm Shopping.
Enduro folding activity table
I purchased this item on the 17Nov19 at3:27 p.m. from Roses Store #235. Talked with Karen At customer service desk who informed me "we can take it back but I'll inform the store manager (Anna) who wasn't there and send her a picture. Anna denied the exchange and said" we don't put merchandise out in that condition. I was and still feel disrespected having...
cashier / customer service
I went in Roses as I do quiet often after work. I got too the register I spoke too the lady name LINSY she never spoke I repeated myself again she never said anything so I looked at her an I said I just speaking I do not mean any harm but I see you have phone buds in your ear. She said in a aggressive tone there not on I can hear you. She was so rude too me...
Read full review of Roses Discount StoreI am complaint about the packaging of product and the manager on duty
Thursday october 17 at 12:45pm I went to roses store #455 to get a few things. The shower rack had 2 boxes together with the price of $19.99 on 1 box. When I went to register she ask the manager if she should ring it up as 1 or 2 different items. The manager instructed her to ring it up as 2 but that wasn't what was displayed. She type it in and I ask why...
customer service
I went to pick up my lay away at Rose's. I asked the young Lady Brittany to place the purchases in bags instead of the huge box. I have a tore tendon in my hand and some other problems with my other hand that's why I asked her to place the items in bags, so I could manage to carry them a little easier than the large box. She puts 2 large bags on top of the...
Read full review of Roses Discount Storeharassment
On 9/24/2019 I was shopping at at Roses store. Apparently a man walked in behind me that was a suspected shop lifter. I left my back pack at the front register as I was asked to do. Bought a wallet and left. I went next store to Dollar Tree and was met outside by two Roses manager who asked who they guy was that I was with. I told them I had just got off...
Read full review of Roses Discount Storeaccident in store
Several large fell on my head, shoulder and back on my left side..I reported it to a cashier the manager told her to tell me to write up a statement as to what happened and I didn't not knowing what were the point of that. Later that night I were in so much pain not know I applied heating pads, cold packs and tylenol as I have been doing for the past week...
Read full review of Roses Discount Store
Overview of Roses Discount Store complaint handling
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Roses Discount Store contacts
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Roses Discount Store phone numbers+1 (252) 430-2600+1 (252) 430-2600Click up if you have successfully reached Roses Discount Store by calling +1 (252) 430-2600 phone number 0 0 users reported that they have successfully reached Roses Discount Store by calling +1 (252) 430-2600 phone number Click up if you have UNsuccessfully reached Roses Discount Store by calling +1 (252) 430-2600 phone number 0 0 users reported that they have UNsuccessfully reached Roses Discount Store by calling +1 (252) 430-2600 phone number
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Roses Discount Store emailscustomercare@vwstores.com100%Confidence score: 100%Support
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Roses Discount Store headquarters218 South Garnett Street, Henderson, North Carolina, 27536, United States
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Roses Discount Store social media
Most discussed Roses Discount Store complaints
Fan heaterRecent comments about Roses Discount Store company
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