Roses Discount Store
reviews and complaints

Roses Discount Store Customer service

On today, Monday, December 14, 2020, I visited your store in Dayton Ohio. As I went to check out, I found that there was only one cashier open and had 4 customers waiting. There were two additional employees up front. One in which kept walking back and forth from the service area and another just standing there. An additional lane had a cashier sitting in a...

Roses Discount Store Employees in the furniture depot not available to assist customer

On Friday at approximately 3:40 pm, I was trying to purchase a rug when I was told that both employees working that department was on lunch and would not be back until 4:15 pm. I said I could not wait that long and then proceeded to checkout with one item (a picture frame) and was told after standing in line for over minute that the register was closing. I...

Roses Discount Store Refusal of service

At the Roses Store on Talbert Blvd, Lexington, NC, I was refused service since I was not wearing a face covering. NC has a face covering mandate currently in force, however, I am unable to wear a face covering due to physical and mental difficulties which are being treated by a Doctor. According to the State Mandate I would be exempt from the Face Covering...

Roses Discount Store Jennifer Lauren shirt

I purchased two shirts: women's medium black and rust color. I didn't keep the tags because I knew they would fit. I have purchased J Lauren clothes several times. I wore the black shirt and noticed the fabric balled up when I wore it. I washed it and the balls were all over it... And looked like balled up lint. I returned the rust colored shirt to the...

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Roses Discount Store Employee and customer service

The employee that was working in cash register 1 today (10/04/20) was being extremely rude. I've shopped at this location multiple times and I've never experienced this before. I went shopping with my mom today and the employee was being so rude. She was talking to other employees and not working, the line was getting long. And then she got an attitude when...

Roses Discount Store Employees

Roses Discount Store Cashier / representatives

My name is Judy C. Smith. My address is 1373 Ferry Point Road, Virginia Beach, VA 23464. I were at your Roses Store # 265, 6529 College Park Sq., Virginia Beach, VA 23464 on June 14, 2020. My bill came to $51.66. Since I had just came from the bank and drawn out some money, I decided to pay cash instead of using my card. I gave the cashier $52.00. All of a...

Roses Discount Store Store

has management seen the store on smith road in brook park ohio. I am a frequent shopper there and this store looks like its been going out of business. It has looked this bad for months. I keep asking if they are going out of business and they say oh no were getting a truck. Seriously, there is no reason for the whole store to look bare in housewares, and seasonal. i just thought someone should see this store.

Roses Discount Store Covid-19 mask compliance

Dear Sir/Madam I am a frequent customer of your store . I was there on 6/15 at approximately 12:30 p.m., There were several customers that were not wearing mask. I notified 2 of the cashiers of my concern. Their response was, They were not paying attention. We are in a major health crisis and all workers should be vigilante. My solution: There should be...

Roses Discount Store Very poor service

I have shopped at roses for years and I have noticed their business is not that strong and today I find out why I was in the store in fairmont nc, I did not like why rude snot nosed kid at the check out or the manager, they laugh at their shoppers, I called corp about what happened. They acted like they cared but I see they really was just continuing the...

Roses Discount Store They gave me a cracked tv

I bought a tv from them today 55 in flat screen smart tv and I get home and open it and there's a crack in the bottom of the screen I called and asked them politely to trade the tv for another one and they refused to accept it back and rudely hung up the phone on me. I want a replacement for my tv or my money back 319.00$ once again i'd like for them to...

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Roses Discount Store You all cashiers are very rude

I am very upset about the service they offer in that store, the same cashier is always rude and talking smart to the customers. You all need better customer service in these stores if you all are going to have people working the registers. Cashier Mikaila was very rude.. throwing my items around and slamming them on the belt. Talking very smart to customer...

Roses Discount Store Store manager and cashier were nasty and rude. They both need a class in customer service.

Entered my roses location in brunswick, ga on thursday january 9 just to look around but after some thought I decided to purchase some to-go plates, trash bags and paper towels. I got to the register and was rung up and the 12 count plates rang for$1.00 but the price on the shelf was.89 cents. I can read and I looked at the upc and it matched the one on the...

Roses Discount Store Employees harassing customers

Roses Discount Store Enduro folding activity table

I purchased this item on the 17Nov19 at3:27 p.m. from Roses Store #235. Talked with Karen At customer service desk who informed me "we can take it back but I'll inform the store manager (Anna) who wasn't there and send her a picture. Anna denied the exchange and said" we don't put merchandise out in that condition. I was and still feel disrespected having...

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Roses Discount Store cashier / customer service

I went in Roses as I do quiet often after work. I got too the register I spoke too the lady name LINSY she never spoke I repeated myself again she never said anything so I looked at her an I said I just speaking I do not mean any harm but I see you have phone buds in your ear. She said in a aggressive tone there not on I can hear you. She was so rude too me...

Roses Discount Store I am complaint about the packaging of product and the manager on duty

Thursday october 17 at 12:45pm I went to roses store #455 to get a few things. The shower rack had 2 boxes together with the price of $19.99 on 1 box. When I went to register she ask the manager if she should ring it up as 1 or 2 different items. The manager instructed her to ring it up as 2 but that wasn't what was displayed. She type it in and I ask why...

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Roses Discount Store customer service

I went to pick up my lay away at Rose's. I asked the young Lady Brittany to place the purchases in bags instead of the huge box. I have a tore tendon in my hand and some other problems with my other hand that's why I asked her to place the items in bags, so I could manage to carry them a little easier than the large box. She puts 2 large bags on top of the...

Roses Discount Store harassment

On 9/24/2019 I was shopping at at Roses store. Apparently a man walked in behind me that was a suspected shop lifter. I left my back pack at the front register as I was asked to do. Bought a wallet and left. I went next store to Dollar Tree and was met outside by two Roses manager who asked who they guy was that I was with. I told them I had just got off...

Roses Discount Store accident in store

Several large fell on my head, shoulder and back on my left side..I reported it to a cashier the manager told her to tell me to write up a statement as to what happened and I didn't not knowing what were the point of that. Later that night I were in so much pain not know I applied heating pads, cold packs and tylenol as I have been doing for the past week...