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Roses Discount Store
reviews & complaints

Roses Discount Store
reviews & complaints

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108 complaints
6 resolved 102 unresolved
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C
5:49 pm
Verified customer This complaint was posted by a verified customer. Learn more
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This review was chosen algorithmically as the most valued customer feedback.

Roses Discount Store - Enduro folding activity table

I purchased this item on the 17Nov19 at3:27 p.m. from Roses Store #235. Talked with Karen At customer service desk who informed me "we can take it back but I'll inform the store manager (Anna) who wasn't there and send her a picture. Anna denied the exchange and said" we don't put merchandise out in that condition. I was and still feel disrespected having...

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J
5:00 pm
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This review was chosen algorithmically as the most valued customer feedback.

Roses Discount Store - cashier / customer service

I went in Roses as I do quiet often after work. I got too the register I spoke too the lady name LINSY she never spoke I repeated myself again she never said anything so I looked at her an I said I just speaking I do not mean any harm but I see you have phone buds in your ear. She said in a aggressive tone there not on I can hear you. She was so rude too me...

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F
1:07 pm
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This review was chosen algorithmically as the most valued customer feedback.

Roses Discount Store - I am complaint about the packaging of product and the manager on duty

Thursday october 17 at 12:45pm I went to roses store #455 to get a few things. The shower rack had 2 boxes together with the price of $19.99 on 1 box. When I went to register she ask the manager if she should ring it up as 1 or 2 different items. The manager instructed her to ring it up as 2 but that wasn't what was displayed. She type it in and I ask why...

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B
1:26 pm
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This review was chosen algorithmically as the most valued customer feedback.

Roses Discount Store - customer service

I went to pick up my lay away at Rose's. I asked the young Lady Brittany to place the purchases in bags instead of the huge box. I have a tore tendon in my hand and some other problems with my other hand that's why I asked her to place the items in bags, so I could manage to carry them a little easier than the large box. She puts 2 large bags on top of the...

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H
8:11 am
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This review was chosen algorithmically as the most valued customer feedback.

Roses Discount Store - harassment

On 9/24/2019 I was shopping at at Roses store. Apparently a man walked in behind me that was a suspected shop lifter. I left my back pack at the front register as I was asked to do. Bought a wallet and left. I went next store to Dollar Tree and was met outside by two Roses manager who asked who they guy was that I was with. I told them I had just got off...

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H
2:41 am
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This review was chosen algorithmically as the most valued customer feedback.

Roses Discount Store - accident in store

Several large fell on my head, shoulder and back on my left side..I reported it to a cashier the manager told her to tell me to write up a statement as to what happened and I didn't not knowing what were the point of that. Later that night I were in so much pain not know I applied heating pads, cold packs and tylenol as I have been doing for the past week...

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B
6:06 pm
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This review was chosen algorithmically as the most valued customer feedback.

Roses Discount Store - rude employees and poor service

Cashier named Carol is extremely rude and unpleasant every time I have had dealing with her. Have requested help looking for an item and she does not hide her unwillingness to help, making it really awkward to ask for help. After giving her the benefit of the doubt more times than I can count, I will not be returning to this store. Corporate should really...

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A
11:57 am
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This review was chosen algorithmically as the most valued customer feedback.

Roses Discount Store - disrespectful employees and managers

Hi my name is Amanda Asbury i frequently shop at Roses. Yesterday I went shoping in the morning and we went to check out by the registsers in the back. The reason why we did that is because of the employee in the fron by the mall entrance was very rude to us talking about us with her co worker not sure if it was the manager or not. But I do know the worker...

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R
6:42 pm
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This review was chosen algorithmically as the most valued customer feedback.

Roses Discount Store - management and policies

My wife went into your store, and saw the backpack policy sign, She asked the front desk if it was alright to carry her backpack purse in store, They said sure its a purse, Then a black man said he was a manager told her she couldn't. IT WAS A PURSE! He got smart with her and told her they couldn't tell her that she could carry her purse and she would have...

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C
4:48 pm
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Roses Discount Store - high prejudice

There are people on the streets including myself and I walked in no one said anything to me I had my book bag and someone up front waited till I got to the back where the shoes are and embarrassed me on the intercom saying oh by the way all homeless people need to drop off their book bags at the front. This is ridiculous we as human beings are all equal...

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L
3:55 pm
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This review was chosen algorithmically as the most valued customer feedback.

Roses Discount Store - an advertisement about twin sheets advertising at $5.99

I asked Caroline, cashier, about the advertisement had twin/full sheets $5.99 n there was not a particular brand n I asked Caroline about she said she didn't know anything about the sign so I said I will go take a picture so she see that there is no brand Caroline said well this one is $10 n them I said but the sign said $5.99 for twin. Then she call...

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R
10:09 pm
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Featured review
This review was chosen algorithmically as the most valued customer feedback.

Roses Discount Store - management

I went in to store on 8/6/19 upon entering I spotted what I was looking for at site I seen it was tagged mark down for 10$ so I went to cashier she said 14.99 was price plus tax so I asked about sticker and sign on door so she called manger upon her arrival she scanned and said I don't know why y'all come in here changing prices I told her that she had me...

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F
5:41 pm
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This review was chosen algorithmically as the most valued customer feedback.

Roses Discount Store - furniture

Paid for a mattress on 7/19, promised they would have it in stock the following week, called back on 7/24, talked to associate I paid, then told it would be the next week, I advised him I could had it delivered to the house online faster than that, I got district manager, called him, said he hadn't had time to bring if from Va store and would be the...

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O
10:27 pm
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Roses Discount Store - store manager

I am looking for a new job and I heard that roses was hiring. I called on july 20th, 2019 in the morning and luckily the store manager answered. At least, I thought I was lucky. I asked her if she was still hiring and she stated rather rudely, "I don't do hiring on the weekends." taken aback a bit I gathered myself together and replied. "I understand. I...

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6:50 pm
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Roses Discount Store - a red one piece jumpsuit

My name is Marcella Hutchinson. I was in this particular store on Wednesday evening around 6:30 P.M shopping around i spotted the clearance sale rack. I went over and there was a red jumpsuit there, with a markdown sale price of $7.00. I got it and another item when to the register to check out. One of the items rung up the sale price but the red jumpsuit...

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K
1:46 pm
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This review was chosen algorithmically as the most valued customer feedback.

Roses Discount Store - I slipped and fell in the store

I was shopping at yr store located off the plaza and I slipped and fell on a clear substance on my way to the restroom when the manager came 2 my aid and he stated it was dish soap I am disabled and didn't see anything on the floor until I slipped this happened on July 5 and I haven't heard anything from the store manager or insurance company or nothing I...

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V
5:50 am
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This review was chosen algorithmically as the most valued customer feedback.

Roses Discount Store - the managers and supervisors of that store

Good Morning, This store is managed very poorly. Everything in the store is messy most times; with having to have the workers put out whats needed, they say that you can barely find stuff in the store room. The boxes are mixed with other things always have to be removed to get the things that you have to stock in your area. the employees leave within one...

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T
10:44 am
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Roses Discount Store - the service in the store

I was in your store I think we're II about 8:30 that night the lands were backed all the way back up to the to the house one of the customers asked your managers of the store Janice she can open for another line the couple didn't ask Janet for the for the your company's or complaint line she refused to give it to her so she wouldn't give it to her and...

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L
6:37 pm
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Roses Discount Store - customer service

Totally unprofessional there was a long line and only one cashier. Another cashier open which would have made two cashiers to handle the customers. It was two of us (customers) left in the line and the cashiers said she was closed I worked in retail for almost 7 years and that cashier would have gotten written up I dropped my stuff right there and walked out

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D
1:04 am
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Roses Discount Store - negligence

I had a layaway at roses in whiteville, nc. When I went to pick it up I paid for it only to wait around for an hour or so. I left and came back only to be told they couldn't find it. They said that they would call. This was in november. It is december 24th and I have heard from them. This will definitely be my last time shopping in this roses store.

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+1 252 430 2600
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