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Roses Discount Store
reviews & complaints
Roses Discount Store
reviews & complaints

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91 complaints
6 resolved 85 unresolved

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Roses Discount Store reviews & complaints 161 - 91

Roses Discount Store complaints 91

T
Aug 16, 2015

Roses Discount Store - outdated food merchandise on shelves

I cannot understand why they have outdated food on the shelves from 5 months ago. when I asked for the manager to come to the register, she cut me off and said is this why you called me up front. There was items for numerous types of food dated from March 1, 2015 and this is August 16, 2015. The manager was working at 1pm 8-16-15 Sunday. The customers behind me was questioning the same thing. Bottom line she told us she don't have time for that.Is this the type of people you employ? Roses store number 649 Raleigh Nc

Roses Discount Store - rude employee and manager

I recently bought a pack of two men's small tank tops to wear under my scrubs at work I'm a nurse, they were way too small like children's small, so I went to return them when I went in the store on...

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Roses Discount Store - polaroid 9& tablet

I purchase a tablet from rose's on Saturday January 31, 2015 i lost my receipt i called the store and ask could get a store credit i payed with for the product with my debit card i could get a print...

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Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Roses Discount Store - poor customer service

I was shopping at Roses to pick up a few clothing items for my grandmother in the hospital. My purchase total was $19.80, and I had paid with a hundred dollar bill. As I was finishing up my shopping at another store, I realized the lady only gave me $60.20 back instead of $80.20. Thank God, I had enough money to pay for my items sparing me the embarrassment. I then called the Roses Store, and spoke to nice employee who apologized to me and said she'd get a manager to call me back. I did not receive a call back. The following day, I called back and spoke to a manager. He told me the cashier's register was over $18, and he'd leave a note for the other managers. The next day, I went to the store to get my $20 dollars. Another manager was aware who I was and told me that Roses had someone there checking the cameras to make sure I didn't drop. I was puzzled by that excuse because until I walked in, they wouldn't have known it was me or another lady customer. They didn't know what I looked liked. The manager on duty told me he would call me back that night. Again, I didn't receive a phone call. I called back the next day, and I spoke to the manager who told me to come to pick up the $20 dollars. He told me to come in while he was there and gave me his hours. I will be picking it up on my next trip to town.

I wasn't outraged that the cashier made a mistake. I can understand how giving me back three 20s instead of four 20s was an accident. All I wanted was my $20 back and all would've been good. However, I don't believe I was treated with the right type of service that I should have been when I walked in to receive my $20.

Was called ###s had employee asking to see my private parts was fired on my day off wasnt giving me my hours involved in my space told me no one likes me.

Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Roses Discount Store - rude and unprofessional cashier/assisted manager

I recently visited Roses and made a purchase. In that purchase a pack of male boxers were included. When I arrived home I opened the pack and realized that they were entirely too big for my son, so I...

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U
May 30, 2013

Roses Discount Store - racism & job discrimination

Both stores are well-known for racism & job discrimination, refusing to hire African-American men as managers, even if they are more qualified than the Women or Caucasians, who've been fired or still work there! They constantly mistreat good customers, and they are routinely losing loyal customers & good employees (huge job turnovers!). The worst of all the Roses stores, are in Aiken, SC., the female manager is also notorious for racism & job discrimination, mistreating minority customers, and even falsely accusing African-American men for shoplifting!

Roses Discount Store - customer service

I made my first and last visit to the store. You have the same problem as walmart down in the commons, which is discrimination. I am a 56yr old white female, and have been in retail for 40yrs. You...

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C
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Roses Discount Store - cutomer service

Yes I was in the store today and I was dissatisfied w/ the lack of customer service. I went to check out and well my cashier was on her cell phone w/ a text. She looked at me like lady your going to...

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Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Roses Discount Store - racism

Definately THE WORST DEPARTMENT STORE, in The C.S.R.A., The manager is a racist, evil woman, and she keeps hiring & employed -degenerate, ghetto-fied employees, who are lousy at customer service and keeping the store organized or clean! They were nearly shutdown numerous times for being a bad retail business; selling cheap-crappy knockoff/poor quality clothes, at unreasonable prices.. Plus they treat loyal black customers like crap, even pulling some of the racist business policies as WAL-MART, framing, setting up & harassing black men who shop or try to get a job working there. Lousy businesses like these, love Aiken County, because this corrupt city; enforces discrimination laws; like "segregation", often unfairly putting black men on trespass noticies, for doing business with racist companies.. That's what Roses Stores in Aiken, SC, stands behind & support: Racism, and lousy retail management!

Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Roses Discount Store - horrible dept. store, racism, and lousy management

Definately THE WORST DEPARTMENT STORE, in The C.S.R.A., The manager is a racist **tch, and she keeps hiring & employed -degenerate, ghetto-fied employees, who are lousy at customer service and...

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Roses Discount Store - return items

Store manager refused to exchange shirts because i did not have sales receipt. Store tags was still on merchandise. I was willing to take in store credit, apply money to existing lay-a-way or...

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Phone number

+1 252 430 2600
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