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Roses Discount Store Customer Service Phone, Email, Contacts

Roses Discount Store
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www.rosesdiscountstores.com
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1.2 165 Reviews 162 Complaints
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Roses Discount Store complaints 162

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L
4:42 pm EDT

Roses Discount Store Service

I have never been mistreated in any Roses store that I have ever been in. This store the associate was prejustice toward me. The way she treated me was unreal. She was not willing to assist me do to the color of my skin. It was like back in slavery time. That is how I would describe it. This is the only Roses in Dunn NC. Store #26. The address 1817 West Cumberland St. The time is 4:39pm. The cashier's name was Debbie.

Desired outcome: Disciplinary action needs to take place. Suspension without pay to have her think about what she did. Noone deserves to be treated like that.

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A
8:05 am EDT

Roses Discount Store My opinion she should be fired... Point blank, you don't have any right removing anything off of somebody's body.

I was working in my department stocking an I thought it would be fun to wear one of the travel neck pillows that had animal faces on it during my shift, apparently I offended a employee that was in another department, so the assistance manager in training came up to me and decided it was her job to remove the neck pillow off of me herself without properly and professionally just taking me to the side an talking to me about it. It was embarrassing and things like that are just not acceptable.

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A
4:11 pm EDT

Roses Discount Store Being followed by employee

I was shopping w my fiance like we normally would and this employee who works at roses in tdega bama was following me constantly finally I got tired of it I asked her is there a reason your following me she said I'm not following you just putting stuff away like seriously everywhere I go you go I couldn't take it anymore so I approached the manager of the employee told him how she was following me around and I didn't like it he said she can do what she wants just like that I said what why is she not following everyone else around but me, the bigger boss was a lady I asked her if she asked her to follow me she said no I said if you want you can follow me come on I don't mind well she said no I'm not going to follow you the girls manager was a guy and bigger boss was a girl well he said that is a rule that they have I asked him to show it to me along with the other boss they both told me no and I said okay I'm not going to deal with this anymore and I put everything I had in cart on side and me and my fiance walked out

Desired outcome: I contact the company over roses but she told she will have the district manager call me regarding my complaint refuse to answer my question on how harassment is ok or not

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D
3:47 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Roses Discount Store Poor management

I was in your store in Roanoke Va. on Williamson Rd. today 8/25/2022 about 1.00 pm and purchased a product for 4.99 and the cost was 5.25 and I gave the young man a 5.00 and a 1.00 bill and he did not have enough change in the drawer to give me .75 cents back I had to go back to the car and get a quarter from my wife to pay the bill this is pure sorriness on the management to not have change to do business with I would hope you can do better than this for someone to run you stores and also most of the time there is not any shopping cart there to shop with or if there is they are broke if you are intending to stay in business anywhere you need to do better than this I like your stores to shop in but there is no excuse for this sorry service you will not survive like this and also many products are not priced in the stores which causes people mot buy them costing you sales I know it does in my case

Desired outcome: I only expect you to do better than this I know its hard to find help now days but no change in the drawer to make change is not acceptable anywhere

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T
8:07 pm EDT

Roses Discount Store Return

I git off work early today specifically to come to store and return item. I walk in 15 minutes before closing and was denied service. I was told the"store is closing in 15 minutes and we not doing returns" I was rudly told so before I even got in line. It doesn't take 15 minutes to return an item so why was I rudly denied service while the store was still open for business? I felt embarrassed, felt as I f u wasted my time and money. This was uncalled for. Why was I denied service? If I were going in to purchase something I wouldn't have been turned away. Now my wife is going to be mad when I get home and I still have producthis was a terrible experience.

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G
6:12 pm EDT

Roses Discount Store Restroom closed for two years.

Hello the store in North Randall, Ohio has its restrooms closed to the public for two years now because they dont want clean it. It says out of order. Now, I have actually sat there and watched the employees go in and out of the same restroom to use it. This is not right to shoppers who have special problems or to shoppers in general. I am asking you to have the restrooms open to the public, please. They are not broken, the employees uses them.

Gwen

[protected]

Thank you.

Desired outcome: The outcome it to make immediately available the use of the restrooms to the public.

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E
5:46 pm EDT

Roses Discount Store Management

I was harassed by management at the Senatobia Ms Location 8/20/2022 no one wanted to hear my story but wanted to play victim and threatened to call the police when I got loud and stated I was going to file a harassment charge on them which I have all the proof I need Cassandra was showing favoritism to her nephew he comes in at 11 goes on break at 1 I came in at 9 never got a break I’m the minor he’s not a worker ran the store by themselves on 8/21/2022 customers as well as other employees will be able to back my statement up

Desired outcome: I would like an apology

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H
6:39 pm EDT

Roses Discount Store Air mattress

My wife had brought a mattress for my god daughter and grand daughter to sleep on it 08-19-2022 come to find out it had a leak coming from the valve where you put the air in so i brought it back on 08-22-2022 to exchange it for another one but i did not have the receipt and i ask her i just brought it two days ago and she said its not her problem if i don't have a receipt

Desired outcome: I left the mattress there and the manager latoya did nothing bout it but took the mattress with the hole in it and put it back on the shelf for resale

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Update by House Bernard
Aug 21, 2022 2:21 pm EDT

I haven'tve purchase a queen air mattress for 30.00 and only had it for 2 days and tried to return it and they told me they couldn't exchange it that was the policy in Orangeburg sc at the Orangeburg mall. The day was August 21 2022 at 130 pm

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J
11:49 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
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The management team at Rose's in St. Paul, VA is constantly sitting outside the store. They talk about how much till they take in each day with customers. They are in the parking lot kissing (female kissing female) and hands all over each other. They are constantly cussing in the store and putting customers down. They are unwilling to help any customers.

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S
10:30 pm EDT

Roses Discount Store Pay

Yes I have been working for roses for a year now and 8.00. Dollars a hour ain’t nothing when you can go to McDonald’s and make 10.00 a hour and when you have to put up with rude customer yeah that not fun I stay there because I love what I do but I may have to do somewhere else if the pay don’t change

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B
6:10 pm EDT

Roses Discount Store Management

At the roses store on Baltimore Annapolis Blvd at Cromwell station I was standing in line and the I guess manager with pink colored hair, a young man was belittling and talking down to an employee, he was yelling at her and being incredibly unprofessional. She said she didn't like how he was speaking to her and he got even worse on her. The young lady rung me up, I believe her name is Cathy or Catherine...poor girl didn't deserve that at all.

Desired outcome: He needs serious training in how to handle and speak to employees. Preferred outcome is he needs to be demoted down to the level of the same employees he treats so badly.

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K
1:03 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Roses Discount Store Customer service

The roses store in oxford NC 27565 store number 526 714 Granville corners , The employee Tracy, was very rude and told me to go back to my store, i work next door to the roses store and it was customer behind me in line asking if roses sell the Coca Cola penny bank, obviously she didn’t see them in roses well my store next door sells them and Tracy told me to get out of her store and go next door, after i just purchase some items it was very rude of her to kick me out of the store and the date and time is 5/02/2022 at 12:45:47

Desired outcome: I just walk out and laugh honestly

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A
8:11 am EDT
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I was in your winder ga, store there was only 2 other shoppers in the store at that time. One of the shoppers was with her children shopping one of her children that appear to be no older than two or three was playing with a toy made a squeaky noise Nothing out of the ordinary when shopping. Yet a cashier by the name of Hayley approach the young lady with...

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C
3:48 pm EDT

Roses Discount Store Customer service

I am visiting this area and decided to store by Roses, 5341 Dorchester rd, N Charleston, sc. I walked thru and I decided to pick up some Dove body wash. The sign I saw said 4.99.

I went thru the register operated by cashier Lisa. It rang up 5.99. Which is only a dollar but that’s not the point. I asked her about the price. She began to get very nasty with me. She implied that I can’t read a sign in front of me. I remained calm. Little does she know I’m a retired school teacher and read very well. I’m not one to argue so I took my bag and walked out. If this lady represents your store you really have poor representation and don’t care about your customers.

No matter where I travel, I will never shop in a roses again and will let others know.

I will not leave my address. I’m not sure if she will get it.

Date: 4/23/2022

Time:14:33:50

Store: 622

Desired outcome: Customer service training for her. If she doesn’t like retail, she needs another job.

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L
7:47 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Roses Discount Store Jeans / pricing

On April 20, 2022, I was trying to purchase 3 pairs of jeans that was priced at. 99. This price was on each pair front and back. The cashier said that was the wrong price. She called another Rose's worker over which I thought was the manager. She said the wrong price was on the Jeans, and it should be 9.99. Well I said that not my fought it's priced at. 99. She talked to another lady Which was the manager. The manager said I could not get them for. 99 but I can get the for $8.99... I told her no that's not what the tag said. She said there is nothing in the store for. 99. And she will not sell them to me for that price. All this happen 4/20/2022 @ 18:18:40.. you may contact me for more information. Thank you

Desired outcome: I would like to be compensated for my troubles and embarrassment from your employees in your store.

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Update by Lisa Wilkerson
Apr 21, 2022 6:47 pm EDT

This Complaint was not resolved.

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4 comments
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L
L
Lisa WiIkerson
, US
Apr 22, 2022 10:12 pm EDT

They need to apologize to my grandmother for making me hit her and compensate me for medical bills and legal fees to defend my case.

L
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Lisa WiIkerson
, US
Apr 22, 2022 10:11 pm EDT

Because I am angry at them I hit my 92 year old grandmother so badly that she needed stitches. I am facing criminal charges thanks to them. and have to pay hr medical bills so I am asking for compenstion.

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Lisa WiIkerson
, US
Apr 22, 2022 10:10 pm EDT

The reason that I am asking for compenstion is because they made me so angry that I took my anger out on my 92 year old grandmother.

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A
7:05 pm EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

4/11 at about 5:30 pm. I walked in the store. As I began to browse. I was told that I would have to leave my back pack up front. I asked why. I was told it was store policy. I asked if the policy was posted and I pointed out a lady that had a purse bigger than my bag. After no response I immediately got upset. After being asked to leave. I gave a few choice words. I don't appreciate being profiled because of my skin color.

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L
2:43 pm EDT

Roses Discount Store Setup Managers

I reference to new store being setup in Montgomery, Al ...recently one of the setup helping out in the store was very rude and I do not appreciate the way she was speaking...My son called out sick due to an issue he was suffering and I did take him.up there so he could get the number to the store in case he has any issues ... unfortunately this setup mgr or whatever proved to be very rude and said Go Home...he oy wanted the number to the store to call the manager in charge ...she was very rude and I believe you do not need to send her back down here yet and need

Desired outcome: Pleas send this person back to N.Carolina

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L
2:06 pm EDT

Roses Discount Store Blender

This is the third time that I buy something in the store and they don't want to change it my husband went to change a pair of shoes that I bought with the blender and they still with the receipt and I called this morning and told the lady that they kept my receipt and she told me if it registered the blender register today store that she'll give me back my money now I called her back and she's telling me that the manager said that they can't do nothing they could give me something back why they put why they have to give me something back when I pay with cash and this is is on Hiwassee and Silver Star the store my name is loida Cruz my number is [protected] if you could call they have to do something about this store because they always doing this and I told a lot of people not to go shop there no more and the lady that asked my phone she curse me out and talk to me real nasty that's the kind of people that you hired

Desired outcome: You need to call the management the manager there because he's very nasty to the customers and our customers are always right the people you got working there are no good

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Update by Loida Cruz
Apr 08, 2022 2:07 pm EDT

I'm not rich to loose my at ur store

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M
10:34 pm EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I was just racially profiled at the roses express here in Petersburg Virginia for having a backpack as a purse I use from my daily life, I was in this store with my mom and I told my mom that I would be back and go off to look at some clothes and I was stopped by this (white) lady and was told that I can’t have that in here walking around and to report to...

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A
11:14 am EDT

Roses Discount Store Service

The roses store here in conway sc.29526. Store number 562 2300 church st conway sc 29526. Every time you go to the store and shop they always have one cashier and other workers are outside smoking cigerettes and manager stands around.

Desired outcome: BETTER SERVICE

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Overview of Roses Discount Store complaint handling

Roses Discount Store reviews first appeared on Complaints Board on Oct 21, 2011. The latest review Nasty cashier was posted on Mar 10, 2024. The latest complaint 10% Discount was resolved on Mar 24, 2021. Roses Discount Store has an average consumer rating of 1 stars from 165 reviews. Roses Discount Store has resolved 6 complaints.
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  1. Roses Discount Store contacts

  2. Roses Discount Store phone numbers
    +1 (252) 430-2600
    +1 (252) 430-2600
    Click up if you have successfully reached Roses Discount Store by calling +1 (252) 430-2600 phone number 0 0 users reported that they have successfully reached Roses Discount Store by calling +1 (252) 430-2600 phone number Click down if you have UNsuccessfully reached Roses Discount Store by calling +1 (252) 430-2600 phone number 0 0 users reported that they have UNsuccessfully reached Roses Discount Store by calling +1 (252) 430-2600 phone number
  3. Roses Discount Store emails
  4. Roses Discount Store address
    218 South Garnett Street, Henderson, North Carolina, 27536, United States
  5. Roses Discount Store social media
Roses Discount Store Category
Roses Discount Store is related to the Retail Stores category.

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