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CB Retail Stores Roses Discount Store 1450 Hayden Ave, Cleveland, OH, 44112, US
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Roses Discount Store
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Roses Discount Store company logo

Roses Discount Store

1450 Hayden Ave, Cleveland, OH, 44112, US
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6:42 am EDT

Roses Discount Store - Management on duty Sept 17th evening

1450 Hayden in Clev. Ohio. At 6:00 p.m Friday September 17th the approximately 55yr old, short, African American female manager  belittled a man and his two (2) sons. She told him in front of his children that he was "broke as [censored]" to be exact because he politely asked the cashier to clarify pricing on an item since there wasn't a visible sign for pricing.  The manager came out and was very rude stating she didn't have to correct or explain anything to him. As a business owner, this is unacceptable and she should not be allowed to work with the public displaying this behavior. As a human it is an injustice to be made to feel any type of way for exercising your basic rights. The security guard and cashier on duty apologized to the man for the managers poor attitude and distasteful behavior.  I will be reaching out to corporate as well regarding this issue.  This is not acceptable! This manager was very rude and has no respect or regard for people. The store is in disarray and there are not many display signs for clarification of price on items.  This guy could have been a secret shopper and she did not handle this situation with integrity, respect or regard for people. As a consumer, I am glad that the guy was humble and had human decency to handle the situation appropriately and not return the rudeness to the manager on staff. This guy still purchased his items after being treated this way. I expect some changes if I visit this chain of stores again. The behavior displayed by this approximately 55yr old female manager yesterday (9/17/21) is not conducive to your organization. I look forward to your prompt attention in this matter.

Desired outcome: Manager removed from her position.

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