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Roses Discount Store

612 Madison St, Shelbyville, TN, 37160, US
Mon 10:00 am - 8:00 pm Working Hours
Sun:10:00 am - 7:00 pm
Mon:10:00 am - 8:00 pm
Tue:10:00 am - 8:00 pm
Wed:10:00 am - 8:00 pm
Thu:10:00 am - 8:00 pm
Fri:10:00 am - 8:00 pm
Sat:10:00 am - 8:00 pm

Reviews and Complaints

RosesReturns/poor management

This is an updated version of a previous complaint filed. Roses refused to accept a return for 2 bedspreads and a mattress cover that were still packaged in their original zippered packaging and were unused. The reason given was because of the bed bug problem in Shelbyville. I told the manager it should be posted somewhere. She said it was. As a frequent shopper, I have NEVER seen any signs. When I challenged her on this, her reply was — "Well, sometimes kids tear them off". (The cashier was referring to paper signs that they evidently would tape to the shelves). I have since gone back to the store to look for the signs but none were posted. I felt that I was not appreciated as a customer and was lied to. It would have been nice is she had gone back to look for signs, saw that there were none, and then refunded the money.

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    Roses Discount StoreReturns.

    Refused to accept a return for 2 bedspreads and a mattress cover that were still packaged in their original zippered packaging. The reason given was because of the bed bug problem in Shelbyville. I told her it should be posted somewhere. She said it was. I told her I'd never seen anything posted. "Well, sometimes kids tear them off" was her only answer. Very upsetting and poor business practice.

    Returns.

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