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CB Furniture Stores Rooms To Go Fortegra extended warranty - do not waste your money
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Rooms To Go review: Fortegra extended warranty - do not waste your money

M
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11:38 pm EDT
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I recently purchased a 3-year extended warranty from Guard It Fortegra, which explicitly stated coverage for tears, spills, scratches, rips, cuts, gouges, and scuff marks when I purchased it. However, when I filed a claim due to the cushions sinking, fabric pilling, and stains, the technician came out, took pictures, and the insurance company denied my claim. They stated that they no longer cover stains, sinking, and pilling.

Based on my experience, I would strongly advise against purchasing this warranty. It appears designed to deny all claims and effectively steal your money. I consider it a waste of both time and money, as you will likely not receive the coverage you were promised.

Claim#2337593

Rooms To Go response
Apr 16, 2025 10:56 am EDT
Rooms To Go customer support contacts
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11540 Highway 92 East, Seffner, FL, 33584, US

Website

www.roomstogo.com

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Meagen, this is deeply concerning to hear. Please email these details and your order info to TellUs@RoomsToGo.com so we can look into the situation further.
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