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Rooms To Go

Rooms To Go Delivery

S
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6:44 pm EDT
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I rodered several furnitures from this store in a week before Easter. They delivered half a month later. Other half supposed to be few days later, however they brought a broken sofa. I found out and told them not to bring inside and return it back. They took it back try to delever a month later but still charging me the money for the delivary of furniture. They supposed to come today, ask me to wait in my home for 6 hours, waiting for calls message. They after6 hours I called them back their deliver told their HQ a lie stating I was not in home. My complex have a tight security staff and cameros, they do not have any pictures or log these guys showed up. They wasted my time and Flatly lying to their bosses. When I called their cistomer service staff, taking delivary guys version and yelling at me. Bad delivary and customer service.
Stay away from this business and store. Sam

Recommendation: Stay away from this store and business.

Rooms To Go response
May 23, 2025 9:36 am EDT
Rooms To Go customer support contacts
Address

11540 Highway 92 East, Seffner, FL, 33584, US

Website

www.roomstogo.com

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Sam, this is horrible to hear and certainly not the experience we expect any of our customers to have! We definitely need more information. Can you please email us your order info to TellUs@RoomsToGo.com? We would be more than happy to help in any way that we can!
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