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CB Furniture Stores Rooms To Go Complaints #382-401
Rooms To Go

Rooms To Go review: Fake leather couch 3 cushions sleeper bed ( 1 comment)

A
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5:25 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more

As said above I have defective leather couch. Same issue as lawsuit in Florida. Peeling, cracking.
It was bought in 2015. Austin Texas. Was told nothing they could do.
I have read many reports that people have issue with this bonded leather.
I do not want money back. Just a new couch. I cannot sit on couch. I can take pictures to show.
I would like this issue resolved as so many have complaints on bonded leather. At 70 I should have a functional couch. As I live alone this couch should have lasted a good 15 years!

Desired outcome: Trade for new couch. Not expensive just functional.

Rooms To Go - Fake leather couch 3 cushions sleeper bed - Photo 1
Rooms To Go - Fake leather couch 3 cushions sleeper bed - Photo 2
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TinaGsDone
Jacksonville, US
2 comments
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Sep 07, 2021 9:24 am UTC
Verified customer This complaint was posted by a verified customer. Learn more

Did they tell YOU it was "top grain leather"? That's what they told me!

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  2. Rooms To Go phone numbers
    +1 (888) 709-5380
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    +1 (800) 766-6786
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  3. Rooms To Go emails
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    11540 Highway 92 East, Seffner, Florida, 33584, United States
  5. Rooms To Go social media
  6. Stan
    Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jul 01, 2026
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