Menu
Categories
Write a review
File a complaint
Sign Up
Write a review
File a complaint
CB Furniture Stores Rooms To Go Complaints #342-361
Rooms To Go

Rooms To Go review: Customer service

D
Author of the review
5:46 pm UTC
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment on this complaint.

I called Rooms To Go Outlet in Pearl River, Louisiana asking about a certain recliner. I was told they have 6 in stock. I told them I was coming to buy one. I drove an hour to get there to be told they can't sell them till February 5th. Doesn't in stock mean they have them on hand ready to sell.? If it doesn't why wouldn't they tell me that when I said I was coming to buy one?

Rooms To Go response
Jan 12, 2022 5:24 pm UTC
Rooms To Go customer support contacts
Phone numbers

+1 (888) 709-5380

+1 (800) 766-6786

Address

11540 Highway 92 East, Seffner, FL, 33584, US

Website

www.roomstogo.com

File a complaint Write a review
View all Rooms To Go contacts
We are truly sorry to learn about this experience and we will address this with the showroom. If we can offer further assistance, please email us at TellUs@RoomsToGo.com.
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

More
Send message
Copy link
Report
0 comments
Add a comment

More Rooms To Go reviews & complaints

Rooms To Go - Living room furniture falling apart 23
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Rooms To Go - Return/ exchange policy 14
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Rooms To Go - cindy crawford palm springs sectional sofa 3
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Rooms To Go - Bonded leather failure 28
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Rooms To Go - Bad customer service 25
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Rooms To Go - the rep refused to help me with the leather coach, which started to fade away
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Rooms To Go - fabric high back recliner
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Rooms To Go - fraud!
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Rooms To Go - Horribly delivery time, no stock availability
Rooms To Go - living room sofa set
View all Rooms To Go reviews and complaints

  1. Rooms To Go Contacts

  2. Rooms To Go phone numbers
    +1 (888) 709-5380
    Click up if you have successfully reached Rooms To Go by calling +1 (888) 709-5380 phone number 2 2 users reported that they have successfully reached Rooms To Go by calling +1 (888) 709-5380 phone number Click down if you have unsuccessfully reached Rooms To Go by calling +1 (888) 709-5380 phone number 0 0 users reported that they have UNsuccessfully reached Rooms To Go by calling +1 (888) 709-5380 phone number
    100%
    Confidence score
    Internet Sales
    +1 (800) 766-6786
    Click up if you have successfully reached Rooms To Go by calling +1 (800) 766-6786 phone number 0 0 users reported that they have successfully reached Rooms To Go by calling +1 (800) 766-6786 phone number Click down if you have unsuccessfully reached Rooms To Go by calling +1 (800) 766-6786 phone number 0 0 users reported that they have UNsuccessfully reached Rooms To Go by calling +1 (800) 766-6786 phone number
    Other Inquiries
  3. Rooms To Go emails
  4. Rooms To Go address
    11540 Highway 92 East, Seffner, Florida, 33584, United States
  5. Rooms To Go social media
  6. Stan
    Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jul 15, 2026
  7. View all Rooms To Go contacts
Rooms To Go Category
Rooms To Go is ranked 20 among 291 companies in the Furniture Stores category
#18 Bob's Discount Furniture Bob's Discount Furniture #19 Chairish Chairish #20 Rooms To Go Rooms To Go #21 La-Z-Boy Furniture Galleries (Regional for Florida) La-Z-Boy Furniture Galleries (Regional for Florida) #22 Living Spaces Furniture Living Spaces Furniture

Most discussed complaints

Sofa warranty
3
(opinions to this review)
 Cindy Crawford Bedford Park cream sectional 2 large with chaise and ottomon, 4 blue chairs from that collection, tables etc
2
(opinions to this review)
 Fortegra furniture warranty
2
(opinions to this review)
 Order #19803443
1
(opinions to this review)
 Credit due
1
(opinions to this review)
Rooms To Go Alternatives
Pottery Barn 297 reviews The Brick 1348 reviews SCS 404 reviews Kane's Furniture 37 reviews Coleman Furniture 49 reviews