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Rogers Communications review: Home cable service

Dec171960# of CA

Feb 18, 2026 1:45 pm EST

Featured review

My Mother is 85 years old and has advanced dementia she's recently been moved into care, I have POA over her well-being and finances.
Since her move Jan 7 I've followed Rogers protocols submitting my POA documents to have her services disconnected, I have received confirmation email indicating my name has been added to her account to disconnect service. I spoke with a rogers rep. Jan 31 to confirm services internet and cable channels are disconnected only to see they've billed once again for the cable channels, calling to deal with these reps is extremely frustrating. i've ask repeatedly to speak with a manager or supervisor they never transfer me, im done dealing with the 1 800 line. it's useless.

Claimed loss: 44.80

Desired outcome: i want 2 months of mother's cable refunded an no other billing to continue

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Rogers Communications Contacts

Rogers Communications phone numbers

+1 (855) 381-7834

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56%
Confidence score

Customer Service

+1 (416) 935-5555

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International

+1 (888) 764-3772

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United States

+1 (800) 787-7953

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Chinese Language

+1 (800) 575-9090

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Pay As You Go

+1 (877) 559-5202

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Billing & Payments

+1 (855) 381-7835

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Wireless

+1 (855) 381-7839

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Internet

+1 (855) 381-7838

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TV

+1 (855) 381-7836

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Home Phone

+1 (855) 381-7840

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Home Monitoring

+1 (866) 210-4059

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Internet, TV, Home Phone, or Home Monitoring

+1 (866) 727-2141

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Small Business

+1 (800) 958-5000

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Enterprise & Medium Business

40019

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Rogers Communications emails

RogersCommunityForums@rci.rogers.com

100%
Confidence score: 100%

Support

Rogers Communications address

333 Bloor Street East, 7th Floor, Toronto, Ontario, M4W1G9, Canada

Rogers Communications social media
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Feb 19, 2026
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