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CopyFaxes
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CopyFaxes Complaints 2

ComplaintsBoard
R
11:55 am EDT

CopyFaxes Bait and switch

I ordered an refurbished HP 4600 LaserJet. It was a great price at $169 and free shipping. I paid for the purchase on PayPal and waited for a confirmation. Unfortunately my email filter recognized it as a scam artist and tossed the confirmation in the spam folder. I should not call it a confirmation. They sent a message to say that I needed to call them to discuss the purchase. I called them about a week after the purchase to find out what was going on. I was told that they had emailed me (see spam folder) and called me several times. My phone records show no record of them calling (if they did call, they never left a voice message), although they may have called me and starting talking about a car warranty first as those where the only calls I did have from my phone log.
Anyway, they said that they did not have the 4600 in stock, but they did have a 4600N for almost double the price, plus shipping. $159 dollar purchase was quickly reaching $300+.
I politely told them to pound sand and refund my money. By the time on the refund, they had sat on my money for almost 1 weeks.
A week later, they are still advertising the same printer at the same price with free shipping. Must be waiting for another sucker to "upgrade" to what they actually have in stock.
I noticed on their website, they have several HP Color Lasers with the same style con. The base model is under $200 with free shipping. The same model with network support (4600n, 4650N, etc.) is roughly double the price with no free shipping (about $75).
No a very moral or legitimate business.

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ComplaintsBoard
V
1:13 am EST

CopyFaxes Bait and switch

I found this website and decided to order a printer from here. I ordered a printer for $500 but they charged $200 more!
I contacted CopyFaxes right away and asked what was going on. They said that they accidentally charged more and promised I'll get my $200 back any time soon. Several weeks later I received my printer but there was no sign of my money. I'm pretty satisfied with my order and at the same time I'm extremely disappointed because they scammed me and stole my money!

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Is CopyFaxes Legit?

CopyFaxes earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds CopyFaxes to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, CopyFaxes is known for their high standards and safety. If you're thinking about dealing with CopyFaxes, it's wise to check how they handle complaints.

We found clear and detailed contact information for CopyFaxes. The company provides a physical address, 2 phone numbers, and email, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

CopyFaxes has claimed the domain name for copyfaxes.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.

Copyfaxes.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Copyfaxes.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Several positive reviews for CopyFaxes have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.

Copyfaxes.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

However ComplaintsBoard has detected that:

  • CopyFaxes protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • The website belonging to CopyFaxes has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
  • Our research indicates that CopyFaxes is associated with high-end brands, a sign of commitment to quality. We encourage you to read through the reviews and complaints to gain a more comprehensive understanding of their offerings and customer experiences.

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Overview of CopyFaxes complaint handling

CopyFaxes reviews first appeared on Complaints Board on Nov 25, 2016. The latest review Bait and switch was posted on May 7, 2017. CopyFaxes has an average consumer rating of 1 stars from 2 reviews. CopyFaxes has resolved 0 complaints.
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  1. CopyFaxes Contacts

  2. CopyFaxes phone numbers
    +1 (888) 298-3095
    +1 (888) 298-3095
    Click up if you have successfully reached CopyFaxes by calling +1 (888) 298-3095 phone number 0 0 users reported that they have successfully reached CopyFaxes by calling +1 (888) 298-3095 phone number Click down if you have unsuccessfully reached CopyFaxes by calling +1 (888) 298-3095 phone number 0 0 users reported that they have UNsuccessfully reached CopyFaxes by calling +1 (888) 298-3095 phone number
    +1 (732) 832-7744
    +1 (732) 832-7744
    Click up if you have successfully reached CopyFaxes by calling +1 (732) 832-7744 phone number 0 0 users reported that they have successfully reached CopyFaxes by calling +1 (732) 832-7744 phone number Click down if you have unsuccessfully reached CopyFaxes by calling +1 (732) 832-7744 phone number 0 0 users reported that they have UNsuccessfully reached CopyFaxes by calling +1 (732) 832-7744 phone number
  3. CopyFaxes emails
  4. CopyFaxes address
    310 Park Avenue, Lakewood, New Jersey, 08701, United States
  5. CopyFaxes social media
  6. Maria
    Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 24, 2024

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