| +1 800 723 3546(Enrollment & Plan Changes) | 3 3 |
| +1 800 378 1684(Technical Support Only) | 25 12 |
| Mon | 8:00 AM - 12:00 AM |
| Tue | 8:00 AM - 12:00 AM |
| Wed | 8:00 AM - 12:00 AM |
| Thu | 8:00 AM - 12:00 AM |
| Fri | 8:00 AM - 12:00 AM |
| Sat | 8:00 AM - 12:00 AM |
| Sun | 8:00 AM - 12:00 AM |
Customer i.D. [protected] safe link wireless phone please replace with a weather and or shack roof phone as soon a...
I have a Alcatel A205G tracfone through Safelink and it will not hold charge, shuts off all the time even when it show...
I made out the application approved I than was asked to submit Medicare insurance card I did so and they said it wasnt...
This phone does not work anymore at all and it is terrible. I desperately need it in case of emergency and for job...
I called with an issue about my data the first rep tried explaining but was missing the issue. I was then transferred to...
my names is james v brown, enrollment number is [protected] and I have submitted 6 proofs of enrollment which authenticate...
In an attempt to upgrade my phone trough Safelink my original phone was shut off and it turned out that the smartphone I...
They are complete thieves liars and cheats this was hands down the worst customer service experience I've ever...
I get my minutes on the 31st or the 30th of every month but today my minutes wasn't on my phone. I don't have any other...
Phone is defective I have called them for the last 5 WEEKS the battery isno good and the phone gets hot. Finally after 5...
I had my service cut pff do to some miss communication eith my lifeline service so from the beginning i absolutely...
I called last week, August 5 or 6 to report my pohone would not take a charge, kept losing power even when on charger...
When I called the representative I spoke with initially was acting like a bully, a prison guard that was just being...
My service was cutoff out of the blue for no reason without warning. I say no reason due to the fact that i still have...
My husband has had his safelink for a few years, and it has NEVER given him his minutes per month without me calling or...
SafeLink has absolutely no way to contact their Customer Service to get anything done. They are falsely advertising...
#[protected] Safelink is taking minutes away from their customers if you change phones or make any changes at all to your...
Date of incident: 7/2/19 Client #: [protected] Description of Incident: WiFi will not update because it can not...
SafeLink Wireless is a sham! Worst ever! On hold for nearly 1 hour today for customer service, waited and waited and...
My name is Sherrie Porter I enrolled inSafeLink on June 16, 2019 my enrolledment number is [protected] i was told to send...
My TEN year old LG phone decided it didn't want to provide network service .Safelink has NO way to contact them with out...
Back in February they shut my moms phone off. No notice. I called they said she had to fill a application out. We did...
I had to buy a new phone. I went to the safelink website where they asked for my zip code, I put it in and they showed...
My phone was stolen 3 days ago. In that time since, I have spent over eight hours on the phone trying to rectify the...
I am a SafeLink Wireless customer have been for a few years many of the devices that I applied for and was approved for...
I called to see how much time I had left on my phone for the year. They told me that I had till December but that I had...
I am Sushilaben Parel aged 80 old lady no speaking, writing or understanding knowledge of English furnish this complaint...
I have been trying to recertify my Safelink account for over a month now. I've called and spoken with individuals, tried...
I bought a refurbished Samsung Galaxy for $119.00 on www.shopsafelinkwireless.com because I dropped my other phone I had...
they said phone servive was untransferrable even though I had tracfone service over a month and that zipcodes wouldnt...
I'm angry at Safelink, I've had SafeLink for a long time, I mean years and years all of a sudden just recently...
I had government phones before safelink, but this is thee worst service I ever had!!! It has very poor reception signal...
My son is unemployed, on Medicaid and looking for work. He applied for a phone on Feb. 9. 2019. Long story short they...
February 12, 2019 after months of issues with my phone I finally called and got the run around I always get when...
Safelink wireless is definitely a textbook case on poor customer service! This so-called company has no intention in...
I was told on Jan 11th 2018 that I would receive a new phone on Jan 18th 2019. I called and the supervisor which I could...
Let me first say I do not feel this complaint will go anywhere and we customers need to get this program looked...
So my service was cut off yesterday when my service is still paid up for another two months. I've called and talked with...
I contacted safelink through online chat and spoke with a man named Marco. I've never been so unpleased with safelink in...
For over a year now I've been receiving two to three calls per day, seven days per week, even on holidays stating I need...
