SUBMIT A COMPLAINT

SafeLink Wireless Customer Service

TracFone Wireless, Inc.

PO Box 220009
Milwaukie
Oregon
United States - 97269-0009

Customer Support Phone Numbers

+1 800 723 3546(Enrollment & Plan Changes) 3 3
+1 800 378 1684(Technical Support Only) 25 12
Mon8:00 AM - 12:00 AM
Tue8:00 AM - 12:00 AM
Wed8:00 AM - 12:00 AM
Thu8:00 AM - 12:00 AM
Fri8:00 AM - 12:00 AM
Sat8:00 AM - 12:00 AM
Sun8:00 AM - 12:00 AM
Plus

SafeLink Wireless Complaints & Reviews

Safelink wireless — the alcatel phone got wet and would not charge.

Customer i.D. [protected] safe link wireless phone please replace with a weather and or shack roof phone as soon a...

Other  · Nov 23, 2019

Safelink wireless — a205g alcatel tracfone

I have a Alcatel A205G tracfone through Safelink and it will not hold charge, shuts off all the time even when it show...

Mobile & Cell Phones  · Nov 17, 2019

Safelink wireless — application status

Safelink wirelessI made out the application approved I than was asked to submit Medicare insurance card I did so and they said it wasnt...

Mobile & Cell Phones  · Nov 11, 2019

Safelink wireless — tracfone - alcatel a205g

This phone does not work anymore at all and it is terrible. I desperately need it in case of emergency and for job...

Safelink wireless — customer service

I called with an issue about my data the first rep tried explaining but was missing the issue. I was then transferred to...

Mobile & Cell Phones  · Oct 29, 2019

Safelink wireless — reverification

my names is james v brown, enrollment number is [protected] and I have submitted 6 proofs of enrollment which authenticate...

Non-profit Organizations  · Oct 29, 2019

Safelink wireless — no satisfying service from live chat

In an attempt to upgrade my phone trough Safelink my original phone was shut off and it turned out that the smartphone I...

Safelink — wireless

They are complete thieves liars and cheats this was hands down the worst customer service experience I've ever...

3 comments Mobile & Cell Phones  · Sep 01, 2019

Safelink wireless — didn't get my monthly minutes

I get my minutes on the 31st or the 30th of every month but today my minutes wasn't on my phone. I don't have any other...

Safelink Wireless of NJ — safelink wireless

Phone is defective I have called them for the last 5 WEEKS the battery isno good and the phone gets hot. Finally after 5...

Mobile & Cell Phones  · Aug 30, 2019

Safelink wireless — phone service

I had my service cut pff do to some miss communication eith my lifeline service so from the beginning i absolutely...

Safelink wireless — lifeline service

I called last week, August 5 or 6 to report my pohone would not take a charge, kept losing power even when on charger...

Inheritance Scams  · Aug 14, 2019

Safelink wireless — phone

When I called the representative I spoke with initially was acting like a bully, a prison guard that was just being...

Mobile & Cell Phones  · Aug 13, 2019

Safelink wireless — illiterate disorganized selfish company

My service was cutoff out of the blue for no reason without warning. I say no reason due to the fact that i still have...

Mobile & Cell Phones  · Jul 23, 2019

Safelink wireless — pending minutes

My husband has had his safelink for a few years, and it has NEVER given him his minutes per month without me calling or...

Phone Directory  · Jul 12, 2019

Safelink wireless — phone number, lack of customer service, false advertising about support they do not offer

SafeLink has absolutely no way to contact their Customer Service to get anything done. They are falsely advertising...

Utility Services  · Jul 11, 2019

Safelink wireless — cell phone service

#[protected] Safelink is taking minutes away from their customers if you change phones or make any changes at all to your...

Safelink wireless — phone not working

Date of incident: 7/2/19 Client #: [protected] Description of Incident: WiFi will not update because it can not...

Telecommunications  · Jul 02, 2019

Safelink wireless — safelink service/customer service

SafeLink Wireless is a sham! Worst ever! On hold for nearly 1 hour today for customer service, waited and waited and...

Safelink wireless — service

Safelink wirelessMy name is Sherrie Porter I enrolled inSafeLink on June 16, 2019 my enrolledment number is [protected] i was told to send...

Safelink wireless — customer service and product usage

My TEN year old LG phone decided it didn't want to provide network service .Safelink has NO way to contact them with out...

Mobile & Cell Phones  · Jun 21, 2019

Safelink wireless — service

Back in February they shut my moms phone off. No notice. I called they said she had to fill a application out. We did...

Other  · Jun 19, 2019

Safelink wireless — bad customer service

I had to buy a new phone. I went to the safelink website where they asked for my zip code, I put it in and they showed...

Mobile & Cell Phones  · Jun 19, 2019

Safelink wireless — customer service

My phone was stolen 3 days ago. In that time since, I have spent over eight hours on the phone trying to rectify the...

Safelink wireless — safelink wireless

Safelink wirelessI am a SafeLink Wireless customer have been for a few years many of the devices that I applied for and was approved for...

Mobile & Cell Phones  · Jun 01, 2019

Safelink wireless — unethical behavior

I called to see how much time I had left on my phone for the year. They told me that I had till December but that I had...

Mobile & Cell Phones  · May 22, 2019

Safelink wireless — federal government free phones to seniors

I am Sushilaben Parel aged 80 old lady no speaking, writing or understanding knowledge of English furnish this complaint...

Safelink wireless — recertification

I have been trying to recertify my Safelink account for over a month now. I've called and spoken with individuals, tried...

Mobile & Cell Phones  · May 13, 2019

Safelink wireless — bad phones they are selling and will not return or exchange

I bought a refurbished Samsung Galaxy for $119.00 on www.shopsafelinkwireless.com because I dropped my other phone I had...

Mobile & Cell Phones  · Apr 12, 2019

Safelink wireless — safelink phone transfer and other services

they said phone servive was untransferrable even though I had tracfone service over a month and that zipcodes wouldnt...

Mobile & Cell Phones  · Apr 11, 2019

Safelink wireless — service

I'm angry at Safelink, I've had SafeLink for a long time, I mean years and years all of a sudden just recently...

Bad Business Partners  · Mar 21, 2019

Safelink wireless — cell phone service

I had government phones before safelink, but this is thee worst service I ever had!!! It has very poor reception signal...

Safelink wireless — free tracfone

My son is unemployed, on Medicaid and looking for work. He applied for a phone on Feb. 9. 2019. Long story short they...

Safelink wireless — I need a replacement safelink phone

February 12, 2019 after months of issues with my phone I finally called and got the run around I always get when...

Safelink wireless — textbook case on poor customer service!

Safelink wireless is definitely a textbook case on poor customer service! This so-called company has no intention in...

Safelink wireless — dawn baldwin

I was told on Jan 11th 2018 that I would receive a new phone on Jan 18th 2019. I called and the supervisor which I could...

Safelink wireless — recertification of safelink phone

Let me first say I do not feel this complaint will go anywhere and we customers need to get this program looked...

Safelink wireless — safelink phone rep

So my service was cut off yesterday when my service is still paid up for another two months. I've called and talked with...

Safelink wireless — online chat representative

I contacted safelink through online chat and spoke with a man named Marco. I've never been so unpleased with safelink in...

Safelink wireless — robo calls

For over a year now I've been receiving two to three calls per day, seven days per week, even on holidays stating I need...