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Red Lobster Hospitality Customer Care Service

Red Lobster Hospitality LLC

450 S Orange Ave
United States - 32801

Customer Support Phone Numbers

+1 800 562 7837 14 1

Red Lobster Hospitality Complaints & Reviews

Red Lobster Hospitality / undercooked food

Ussfoxcg33 on Oct 16, 2017
My wife and I went to our local Red Lobster in Aurora Illinois for our date night celebrating 23 years of marriage. After we got seated Mike was our server and he was also the bartender. After we got our drinks he came back to our table once after the manager was called over. I called the...

Red Lobster Hospitality / customer services

Jerkita on Oct 13, 2017
Me and my friend arrive at v3Red Lobster and we were seated after we were seated I waitress never came back for another 20 minutes during that time another waitress was nice enough to get our drinks we explain can we please speak with a manager because it has been 20 minutes and we still...

Red Lobster Hospitality / service/bathrooms

MS Jen on Oct 12, 2017
My husband and I arrived with the Hostess greeting us. She asked if we wanted a table or sit at the bar. She said it was a 10 to 15 min wait. But there were plenty of seats available as we walked towards the bathroom in the back. The bathroom was HORRIBLE!!. There were overflowing trash...

Red Lobster Hospitality / ultimate feast/ I am complaining about an unknown item on my plate!

Deuces Gantt on Oct 4, 2017
I ordered the ultimate feast. When the waitress brought my order it looked ok but odd. 1rst off the lobster tail was on top of the crableggs which were on top of rice pilaf. Then i noticed the lobster tail was white, as if it hadn't been cooked or under cooked. So as i started to take my...

Red Lobster Hospitality / the fact that they gave my girlfriend southern king crab legs and insist they were alaskan king crab legs.

Jeremy Schaus on Sep 30, 2017
I was Previously given $140 gift card for a horrible experience we had at Red Lobster Whitehall, PA back on July ‘17. Our food was served cold and we received incorrect sides to our meal. Just in general we felt rushed out of the restaurant because it was a Sunday evening. So we decided to...

Red Lobster Hospitality / service

Tanisha Hudson on Sep 27, 2017
I came to the red lobster in fairborn and service was horrible. They did not take my order until 24 minuted later after I sat down. I arrived here around 6:15 and it is 7:07 as we speak and I have not gotten my regular food. The manager came over and gave me a free appetizer. That is not...

Red Lobster Hospitality / all you can eat shrimp

Brad Sweitzer on Sep 27, 2017
I was at red lobster for the all you can eat shrimp. I was there with a total group of 7 people. The restaurant was not busy. We waited 45 minutes for our first round of shrimp. Meanwhile my kids who are 1 and 2 years old were done eating their chicken fingers and French fries. Their food...

Red Lobster Hospitality / red lobster on tara blvd customer service and food

Keoka Russell on Sep 25, 2017
First I would like to say I have been a patron of this place for years and love it thank u. But on Sept 21 I took my friend there for her birthday and the service was awful. I ordered endless shrimp, shrimp scampi when I received the shrimp it was overcooked and rubbery. The waiter sent it...

Red Lobster Hospitality / host stand/seating issue

Mike 3031 on Sep 24, 2017
I still await SOME KIND of feedback on my complaint against the Westland, Michigan Red Lobster store. I specifically REQUESTED one of my favorite servers at the restaurant, and instead of being assigned to that section, I was humiliated by the hostess AND by the dining room manager who didn't...

Red Lobster / everything

skylarklady1 on Sep 23, 2017
Our service was beyond slow- my friend's meal came out 15 minutes -- no joke- 15 minutes BEFORE MINE -- and my king crab was cold when it came out FINALLY- I couldn't order the drink I wanted to order because of the equipment not functioning- horrible horrible meal and the waitress wa...

Red Lobster Hospitality / complaining about the food and the service

Linda Adelakun on Sep 22, 2017
Once we received our food. My potatoes was cold couldn't get a fresh one. Then our water need to be retail and that didn't happen never got any extra refills on my all you can eat shrimp then when I asked for a manager that even took about 20 minutes you guys service have gone down the...

Red Lobster Hospitality / horrible service and poor management

Seay Graphics on Sep 22, 2017
My wife, two daughters, son in law, my mother and myself arrived at red lobster at 6:45 pm looking to celebrate my mothers 80th birthday party we were promptly seated at 7 pm and from there things went horribly wrong. Our waitress seemed to be handling about 8 tables in our section and...

Red Lobster Hospitality / my birthday dinner waited 1 hour for dinner was cold

Sylviagar on Sep 20, 2017
Always go to Red Lobster on my birthday love it except today was terrible we waited over 1 hour for are food ask why was it taking so long they said cause they had a party of 16 but they were not busy are food came out it was cold called for the manager took it back still came kinda cold...

Red Lobster Hospitality / environment/service

Tobetrice Coleman on Sep 16, 2017
September 16, 2017 I had the worst experience @ Red Lobster I was extremely disappointed. The behavior the the employees demonstrated was very Distasteful, disruptive & unprofessional. I witnessed two employees running in the restaurant, bickering right in our dining area. It was chaos you...

Red Lobster Hospitality / unauthorized credit card charges

Israel Alers on Sep 15, 2017
On 9/12/2017 we went for dinner at Red Lobster 2328 Commercial Way Spring Hill 34606. Including myself it was 6 (2 teenagers - 4 adults). We had to wait about 40 minutes to be seated / 15 minutes for server to come to the table / 35 minutes for the food (it was ok - little bit cold). We...

Red Lobster / billing and service

steve haley on Sep 14, 2017
my son and I took mom out to eat for her birthday to red lobster. we ordered two appetizers for my son I orderd admirals feast my wife orderd endless shrimp . she finished everything she was served including the rice peloff and wanted more shrimp scampi. 35minutes later they bring her 7...

Red Lobster Hospitality / customer service

Sami A on Sep 14, 2017
On 9/13/2017 my boyfriend and i went to red lobster to get some dinner. It was not busy. We got seated and waited for someone to serve us. 10 minutes passed and nobody had came to our table yet. There was waitresses and waiters walking by us and looking at us and we didn't get any service...

Red Lobster Hospitality / food and service

Pfraga on Sep 11, 2017
I have been eating at red lobster for over 30 years, but last night our visit to celebrate my sons 16th birthday on Howe Ave Sacramento, was not the red lobster I remember. It all started as soon as we sat down, I could hear the guests sitting next to us complaining about the food and...

Red Lobster Hospitality / the restaurant on 635 in dallas texas

Bodyrock46 on Sep 10, 2017
Last night my daughter birthday we attended Red Lobster for the all you can eat shrimp promotion first when we got there we were not greeted and it smelled like urine in the foyer of the restaurant upon being seated we were not waited on for 30 minutes then when the waitress came to get...

Red Lobster Hospitality / food over, salted lukewarm and watery

JFleck on Sep 9, 2017
9.9 .2017, Jacksonville, NC Every single part of two dinners was massively over salted, starting with the cheddar bay biscuits and then all fish and sides. Additionally the shrimp were obviously frozen product rather than fresh and were watery, mushy, and barely heated through. Red Lobster...

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