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Red Lobster Hospitality Customer Service

285 Reviews

Red Lobster Hospitality LLC

450 S Orange Ave
Orlando
Florida
United States - 32801

Customer Support Phone Numbers

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Red Lobster Hospitality Complaints & Reviews

Red Lobster Hospitality / the service is terrible!!!

Ms
Ms. Cooper on Nov 14, 2018

I walked into Red Lobster on Hoover Road in Warren Michigan I stood at the host desk for 11 minutes before I chose to go and find the host the host finally approaches does not apologize for having us just standing there waiting. Then the host attempts to seat other people besides me who...

Red Lobster Hospitality / our experience at dinner

Be
Bethany shepherd on Nov 10, 2018

Our party of 8 ate dinner at red lobster Friday Nov 9 2018. Our experience was less than pleasing. Our server forgot our appetizers. Due to that our dinners weren't hot. Talked to the manager on duty, nothing was done about it. It was the worst $137 I have ever spent. Don't know if we will...

Red Lobster / food

Ba
Barbara Crosby on Nov 5, 2018

My family ate at Red Lobster Sunday evening @ 5:30 on November 5th. We had the Ultimate feast, endless shrimp, and oysters on the half shell and ice tea. We were very disappointed because we had to send the shrimp back, it was way over fried and hard so, he got the scampi and it was almost raw...

Red Lobster Hospitality / manager using bad language and employees stealing food off people's plates in the serving window.

Lo
Lori1179 on Nov 3, 2018

I went to eat at our local Red Lobster and where I was sitting at had a view of the serving window. I seen a Hispanic guy sneaking food off of customers plates and looking around to see if anyone is watching and then eating it. My food comes out and I'm watching it come to me. I say...

Red Lobster Hospitality / everything

Jo
JordanPoz on Oct 27, 2018

I want to start off by saying that our experience tonight was one of the worst overall experiences we have ever had at a restaurant period. We tried to visit our local red lobster in Little Rock, A.R. last Sunday October 21st 2018 on West Markham Street around 6:15pm, upon our visit (which we...

Red Lobster Hospitality / food and manager

Zo
Zohrak on Oct 27, 2018

We visit Red Lobster all the time .. three weeks ago I had a very bad experience food took an hour plus it was cold.. manager at the time at the Lewisville location told me he would send out a gift card as an apology.. yesterday I noticed the card never came I called the restaurant and...

Red Lobster Hospitality / service

Ms
Ms ohio on Oct 25, 2018

We came to red lobster around 9pm oct 24th for my bday. When we arrived an African American lady was at the check in desk. She asked for number in our party and told us have a seat. We sat and waited and it wasn't even busy it was my 40th bday. When i walked up to ask her what are we...

Red Lobster Hospitality / the general manager. amanda

Qw
Qwan Felton on Oct 25, 2018

The G.M. Shows favoritism to certain employees and discriminates. My pregnant girlfriend has been working there for about 2 months now. They hired her as a Bartender/Waitress, she has asked numerous to work her full shift as a Bartender, yet she only comes to open the bar than is forced to...

Red Lobster Hospitality / service, food

Kd
Kdewitt on Oct 24, 2018

My family was there October 13 around 6:00pm, we ordered 2 admirals feasts and 2warm Apple crostatas, Servive was horrible, our server was a blonde older woman, she was nice but lacking punctuality, I don't know if it was her or the kitchen, please let's fix this I did not receive a...

Red Lobster Hospitality / staff/service

Ac
Acol4 on Oct 21, 2018

Went to a location in North Haven, CT with the family yesterday. One other couple waiting, they got seated quickly. We waited another 5 minutes, give or take. We got seated in the middle of the restaurant and waited and waited some more. A few minutes go by, no one approaches us. Waiter...

Red Lobster Hospitality / product

Th
Thomas Wheaton on Oct 21, 2018

We love red lobster and have gone there many many times. We went last evening for the endless shrimp which we love. We went to the saginaw mi location. The service was good. The food however was really bad. The shrimp was cold my wife had sesame ginger grilled shrimp the shrimp was put on...

Red Lobster in Lake City, Florida / everything

Lw
lw nicolle on Oct 14, 2018

placed take out order #18412090 on 12 oct 2018 as had received gift card from my daughter for my birthday which was 13 oct 2018. used online ordering and ordered. said would be ready at 2:15pm so drove to town 12 miles away arrived approximately 2:30pm to pick up and pulled into pick up...

Red Lobster Hospitality / product/service

Mo
Mostro505 on Oct 8, 2018

We went to the Red Losbster on Coors in Albuquerque and it was not only horrible service but the crab had slimy gray substance approximately 3 inches long on one crab leg and at least 2 inches long on the other crab legs hanging off of four pieces. We go to Red Lobster at least two times a...

Red Lobster Hospitality / management

An
Anxietyfromwork on Oct 8, 2018

Our manager Christina is by far the rudest, most ignorant person I have ever worked for. She argues and reprimands people in front of other employees, she only gives negative feedback, and she makes a hostile work environment for all her employees. Today, I witnessed her yelling at an...

Red Lobster Server / employee

Ka
Kalé Harrold on Oct 6, 2018

Kalé Harrold #7022730516 To whom it may concern: On Friday September 28th 2018 while at work I was asked by the manager at the time Neil who was accompanied by assistant manager Karina if I had to cash out any tables I replied no and then you asked me to follow him to the back we stopped...

Red Lobster Hospitality / the food

Ja
Jarquaveon on Oct 2, 2018

Me and my family visited your Dublin red lobster the customer service was great but the food was horrible they keep bringing out cold biscuits and old salad and my shrimp and fish was under cooked. I've never had this problem before at this location normally it's very satisfying alway...

Red Lobster Hospitality / service and food

Se
Selli on Oct 1, 2018

Red lobster in Lewisville Tx at 5:30. Went to Red Lobster with a family of 10, for a family's birthday. We had made a call ahead reservation, maybe 6 hours prior. Got there at 5:30 as scheduled and seated at 5:45. Which was fine. Waited for drinks 15 mins, ordered biscuits which never came...

Red Lobster Hospitality / service and food

Wi
Wilsondenise33 on Sep 26, 2018

I went to red lobster and spent $83. The service was horrible the waitress barely came back to the table we had to keep getting up trying to find her our food took forever it was cold it was burnt the we got the all you can eat shrimp and we got the Sesame Ginger shrimp on the sticks and...

[Resolved] Red Lobster Hospitality / management

Co
colonel61 on Sep 22, 2018

I want to keep this completely anonymous please, I do not want anyone to know this was me. A manager at my store, Stacie, has some type of disorder and she is not treating most right. She makes me want to quit but I love my job! She can be the SWEETEST, but tonight 9/22/2018, she screamed...

Red Lobster Hospitality / shrimp tacos

Lo
Lori Durst on Sep 22, 2018

We went to the Sawmill Rd Red Lobster in Dublin, Ohio for our Wedding Anniversary. I ordered shrimp tacos that are my favorite! I bit into one and soon realized they left the tails on. I told the server and she took plate back to kitchen. She came back with same plate where the tails were...