The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

Red Lobster Hospitality Complaints & Reviews

Red Lobster Hospitality / Red Lobster Dearborn Heights Location

Priscilla Gibbs on Jan 18, 2019

I purchased (2) meals: Ultimate Feast and Seafood Pasta full order, along with (2) Stuffed Mushroom appetizers. I was given a 30 min wait time for pickup when I placed the order over the phone. When I arrived, I still had to wait another 35 minutes inside. Once I received my order, I did...

Red Lobster in Wauwatosa, Wisconsin / my order and customer service

Delorise Martin on Jan 11, 2019

On jan. 11, 2019 my son placed an order for 2 cheddar biscuits -12...1 order of stuffed mushrooms and lobster mac n cheese. First of all red lobster is located in wauwatosa wisconsin and I live in glendale wisconsin which is about a 30 min drive. My son picked it up and the order was all...

Red Lobster Hospitality / my service at bridgeton location

stacey banks on Nov 19, 2018

this is the 3rd time I have written about this case!!! you guys have not called me back at all! I had MOLD in my food! MOLD!!! if I don't hear back I am contacting the local news and the health department! my Cheese for my baked potato had mold in it! I took pic and sent them to you. I...

Red Lobster Hospitality / the service is terrible!!!

Ms. Cooper on Nov 14, 2018

I walked into Red Lobster on Hoover Road in Warren Michigan I stood at the host desk for 11 minutes before I chose to go and find the host the host finally approaches does not apologize for having us just standing there waiting. Then the host attempts to seat other people besides me who...

Red Lobster Hospitality / our experience at dinner

Bethany shepherd on Nov 10, 2018

Our party of 8 ate dinner at red lobster Friday Nov 9 2018. Our experience was less than pleasing. Our server forgot our appetizers. Due to that our dinners weren't hot. Talked to the manager on duty, nothing was done about it. It was the worst $137 I have ever spent. Don't know if we will...

Red Lobster / food

Barbara Crosby on Nov 5, 2018

My family ate at Red Lobster Sunday evening @ 5:30 on November 5th. We had the Ultimate feast, endless shrimp, and oysters on the half shell and ice tea. We were very disappointed because we had to send the shrimp back, it was way over fried and hard so, he got the scampi and it was almost raw...

Red Lobster Hospitality / manager using bad language and employees stealing food off people's plates in the serving window.

Lori1179 on Nov 3, 2018

I went to eat at our local Red Lobster and where I was sitting at had a view of the serving window. I seen a Hispanic guy sneaking food off of customers plates and looking around to see if anyone is watching and then eating it. My food comes out and I'm watching it come to me. I say...

Red Lobster Hospitality / everything

JordanPoz on Oct 27, 2018

I want to start off by saying that our experience tonight was one of the worst overall experiences we have ever had at a restaurant period. We tried to visit our local red lobster in Little Rock, A.R. last Sunday October 21st 2018 on West Markham Street around 6:15pm, upon our visit (which we...

Red Lobster Hospitality / food and manager

Zohrak on Oct 27, 2018

We visit Red Lobster all the time .. three weeks ago I had a very bad experience food took an hour plus it was cold.. manager at the time at the Lewisville location told me he would send out a gift card as an apology.. yesterday I noticed the card never came I called the restaurant and...

Red Lobster Hospitality / service

Ms ohio on Oct 25, 2018

We came to red lobster around 9pm oct 24th for my bday. When we arrived an African American lady was at the check in desk. She asked for number in our party and told us have a seat. We sat and waited and it wasn't even busy it was my 40th bday. When i walked up to ask her what are we...

Red Lobster Hospitality / the general manager. amanda

Qwan Felton on Oct 25, 2018

The G.M. Shows favoritism to certain employees and discriminates. My pregnant girlfriend has been working there for about 2 months now. They hired her as a Bartender/Waitress, she has asked numerous to work her full shift as a Bartender, yet she only comes to open the bar than is forced to...

Red Lobster Hospitality / service, food

Kdewitt on Oct 24, 2018

My family was there October 13 around 6:00pm, we ordered 2 admirals feasts and 2warm Apple crostatas, Servive was horrible, our server was a blonde older woman, she was nice but lacking punctuality, I don't know if it was her or the kitchen, please let's fix this I did not receive a...

Red Lobster Hospitality / staff/service

Acol4 on Oct 21, 2018

Went to a location in North Haven, CT with the family yesterday. One other couple waiting, they got seated quickly. We waited another 5 minutes, give or take. We got seated in the middle of the restaurant and waited and waited some more. A few minutes go by, no one approaches us. Waiter...

Red Lobster Hospitality / product

Thomas Wheaton on Oct 21, 2018

We love red lobster and have gone there many many times. We went last evening for the endless shrimp which we love. We went to the saginaw mi location. The service was good. The food however was really bad. The shrimp was cold my wife had sesame ginger grilled shrimp the shrimp was put on...

Red Lobster in Lake City, Florida / everything

lw nicolle on Oct 14, 2018

placed take out order #18412090 on 12 oct 2018 as had received gift card from my daughter for my birthday which was 13 oct 2018. used online ordering and ordered. said would be ready at 2:15pm so drove to town 12 miles away arrived approximately 2:30pm to pick up and pulled into pick up...

Red Lobster Hospitality / product/service

Mostro505 on Oct 8, 2018

We went to the Red Losbster on Coors in Albuquerque and it was not only horrible service but the crab had slimy gray substance approximately 3 inches long on one crab leg and at least 2 inches long on the other crab legs hanging off of four pieces. We go to Red Lobster at least two times a...

Red Lobster Hospitality / management

Anxietyfromwork on Oct 8, 2018

Our manager Christina is by far the rudest, most ignorant person I have ever worked for. She argues and reprimands people in front of other employees, she only gives negative feedback, and she makes a hostile work environment for all her employees. Today, I witnessed her yelling at an...

Red Lobster Server / employee

Kalé Harrold on Oct 6, 2018

Kalé Harrold #7022730516 To whom it may concern: On Friday September 28th 2018 while at work I was asked by the manager at the time Neil who was accompanied by assistant manager Karina if I had to cash out any tables I replied no and then you asked me to follow him to the back we stopped...

Red Lobster Hospitality / the food

Jarquaveon on Oct 2, 2018

Me and my family visited your Dublin red lobster the customer service was great but the food was horrible they keep bringing out cold biscuits and old salad and my shrimp and fish was under cooked. I've never had this problem before at this location normally it's very satisfying alway...

Red Lobster Hospitality / service and food

Selli on Oct 1, 2018

Red lobster in Lewisville Tx at 5:30. Went to Red Lobster with a family of 10, for a family's birthday. We had made a call ahead reservation, maybe 6 hours prior. Got there at 5:30 as scheduled and seated at 5:45. Which was fine. Waited for drinks 15 mins, ordered biscuits which never came...