Red Lobster reviews and complaints 1
View all 429 complaintsRed Lobster - harassing customers & poor services
Numerous bad reviews for these crappy red lobster seafood chain: "used to be a five star & it only kept getting worse with the general manger pat robinson, and that's why he was fired; for discriminating against employees, bad food services, and cooking-the-books. Red lobster employees stabbing each other in the back to get a buck! And many accusations of racism by patrons & employees.. The red lobster chain has changed management several times since, and employee turnover is still worse than mcdonalds! I still don't feel the welcome and taste the quality of food that used to make this my favorite place to eat in aiken despite it being a chain. The sweet tea used to be the best. Now the food and service are mediocre and sometimes just plain bad.." another source says: "police say a waitress was attacked at a red lobster restaurant in aiken, sc on friday — the nineth such assault at the red lobster aiken/augusta locations in seven months.. The latest incident at the red lobster 950 aiken mall dr aiken, sc. Restaurant happened at about 2:15 p. M. Friday afternoon, the aiken public safety police reported. Police said the waitress had water thrown on her and was hit repeatedly by either open hands or menus. The waitress was taken into custody, for starting the fight.
Police told the newspaper the motive for the attack was because of a verbal & physical attack by the waitress, and the three female customers were unhappy and have filed complaints against the red lobster chain, and that customer service there is only getting worse.."
I would seriously recommend eating at any place other than red lobster!
The complaint has been investigated and resolved to the customer’s satisfaction.
Can't find this incident in any news or search engines, which is odd since something where an arrest if made will make some search engine. Also, theonly mention of the general manager is a post on a review page that says the quality went down after he left.
Something is fishy and it isn't the food...
Never eaten here lucky