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Red Lobster
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1.2 437 Reviews

Red Lobster Complaints Summary

21 Resolved
406 Unresolved
Our verdict: If considering services from Red Lobster with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
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Red Lobster reviews & complaints 437

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4:31 pm EDT
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Red Lobster staff/service

Went to a location in North Haven, CT with the family yesterday. One other couple waiting, they got seated quickly. We waited another 5 minutes, give or take. We got seated in the middle of the restaurant and waited and waited some more. A few minutes go by, no one approaches us. Waiters are walking by, talking to tables, looking at us. Still no one comes to our table. My husband worked for Red Lobster for 10 years, so we have been to a few different locations over the years and this one is by far the worst one. Another table got sat after us and was taken care of before us. A lady was being sat at a table directly in back of me and once she saw our table (with our kids) she asked to sit somewhere else. Maybe she didn't like children? We sat and waited for over 15 minutes when we decided to leave. Once we got up and started walking out a server approached us and asked if anyone came to our table. I told her no, and for that reason we are leaving. She said oh, I didn't know no one came over to you. That particular server walked by us multiple times, would catch eye contact but never once asked if we needed anything. Did you see any drink coasters on the table? No, because there were none. Any beverages that might need refilling? No, because we didn't have any. Did you see a couple of closed menus, folded hands, and looks of growing agitation. Most Definitely. Instead of assuming why didn't you ask before we decided to leave? Would not recommend if you are looking for a smooth dining experience. The one star can go towards the cleanliness of the bathroom. Definitely didn't feel like a family friendly or professional environment. Janis, you need to have your restaurant doing better.

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9:14 am EDT
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Red Lobster product

We love red lobster and have gone there many many times. We went last evening for the endless shrimp which we love. We went to the saginaw mi location. The service was good. The food however was really bad. The shrimp was cold my wife had sesame ginger grilled shrimp the shrimp was put on the skewer not even grilled extremely disappointed. We like red lobster the meal was horrible and cold. We paid a lot of money for this and it was not worth it

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2:50 pm EDT

Red Lobster everything

placed take out order #[protected] on 12 oct 2018 as had received gift card from my daughter for my birthday which was 13 oct 2018. used online ordering and ordered. said would be ready at 2:15pm so drove to town 12 miles away arrived approximately 2:30pm to pick up and pulled into pick up spot. no one comes with food so enter restaurant as does a woman behind me. see one waitress waiting on several tables. she tries to help and goes back to kitchen to tell them after looking at my order number. several minutes pass. waitress comes back and asked if they brought my order. told her nope. she seats other woman and again goes to back to advise still waiting for order. several more minutes pass. finally someone comes out asked order number again and went back to kitchen. more minutes tick by and she comes out with bag and says that will be $101 something dollars. advise my order is for $33 something. she goes back to kitchen again. I am not happy. more minutes go by. brings out my order looking like it was thrown in the bag. whatever- I am ready to leave this place. she says that is $28 something. told her my order said $33 something when placed order. and you know ... are they sure it's my order. she says again $28 something. OK then try to give her $30.00 gift card from daughter. she says I need to pay cash. told her was using gift card. then she says machine not working to verify card. asked if they could not call to verify amount. told no but said I could speak to manager. reintegrated I was not paying cash for order and they needed to accept card or keep the order. she went to back again. returned after several more minutes and stated manager would accept gift card only because it had not been removed from its "packaging" (so guess was good my daughter had written on it from mita to mom $30.00.) oh and they can not give me any change back. told them to give the change to the waitress who tried to help and left. by now it was pretty close to 2pm. got the order home and unpacked food. there was one tiny container of lettuce with about 3 slivers of cheese on it and that was my ceasar salad and there was only 1 of them and not the two ordered. there was no ceasar dressing as for some unknown reason was given 2 dressing size containers containing coleslaw which was never ordered. my flounder had 3 or 4 fish fingers and a baked potato that looked and tasted like it was leftover from the previous day with wrinkled hard skin. the catfish consisted of 1 small piece of fish with plenty of fries. there was a container a ketchup but no tarter or cocktail sauce sent along. received four very small sea scallops along with a bunch of wild rice. never ordered any wild rice or rice of any kind. this is the very worst experience that I have ever had at any red lobster restaurant that I have ever been to. if we ever go to a red lobster again it will not be the one in lake city.

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7:16 pm EDT

Red Lobster product/service

We went to the Red Losbster on Coors in Albuquerque and it was not only horrible service but the crab had slimy gray substance approximately 3 inches long on one crab leg and at least 2 inches long on the other crab legs hanging off of four pieces. We go to Red Lobster at least two times a month and never ever had such bad service and bad food. We waited to sit down at 2:15 for almost thirty minutes . This was not lunch hour or dinner time. Several tables open. When we sat down we ordered our food which was three snow crab dinner meals, with a side of crab and our sides. After asking waiter four times for our one salad which we never did receive we gave up. Then when the crab came there was something slimy hanging from four of the crab legs. It was almost like something from the bottom of a pan that was sitting there for awhile and attached itself to the crab. Seriously, it was disgusting! We didn't even finish it because it grossed us all out . We just lost our appetite and asked for the check. We did ask for one drink refill before we left and the waiter brought us a drink refill with absolutely no ice. Our meal wasn't cheap with the bill coming out to $93.51. I'm just sad because today was a special day for my daughter and granddaughters and it turned out to be a horrible meal. I do t know what has happened to this Red Lobster because honestly I dont think I will ever go back . I never complain because that is not the kind of person I am but I just hope we don't get sick from whatever was on our crab or I am going to be furious! So I felt like you guys needed to know what kind of service we received what kind of food

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12:24 am EDT

Red Lobster management

Our manager Christina is by far the rudest, most ignorant person I have ever worked for. She argues and reprimands people in front of other employees, she only gives negative feedback, and she makes a hostile work environment for all her employees. Today, I witnessed her yelling at an employee for asking to work with her schedule. She did not bring her in the office but continued to rant in front of other servers and kitchen staff about other employees and how she doesn't care about the people who work there. First of all...you don't care...yes we all know she doesn't care because during difficult times, she has been so unempathetic that I question if she has a heart at all. The same person she had a loud discussion about her schedule also had a death in the family recently and instead of showing any empathy, she reprimanded her about sending an email and calling to let the management know she wouldn't be coming into work. She told her it was inappropriate...all while the employee was in tears. She doesn't care...one of her other employees had a panic attacks at work. Instead of making sure she was okay, she told her to get herself together because she (Christina) has a business to run. A server assistant who had autism was fired because she never stands up for her employees. What kind of company hires someone to be a general manager who doesn't care about her employees? I am on the verge of walking out because I cannot continue to take the abuse from the GM anymore but I also fear for my coworkers. Let me make something clear...we run that restaurant. If it weren't for her staff, she wouldn't get paid because we keep the business going. If everyone walked out and didn't care about red lobster, just as she doesn't care about us, then what job would she have to go to in the morning? Humiliation, belittling, not caring, are just a few of the things we as staff have to put up with daily. I love what I do but I don't appreciate being abused.

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Update by Anxietyfromwork
Oct 08, 2018 12:30 am EDT

The reason I know about Christina reprimanding the employee when she had a death in her family is because she (Christina)was loud and had the office door open for everyone to hear. This is so unprofessional and inappropriate. She should definitely not be in charge of any group of people in any business. It's sickening how terrible she treats us.

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4:08 pm EDT

Red Lobster employee

Kalé Harrold #[protected]

To whom it may concern:

On Friday September 28th 2018 while at work I was asked by the manager at the time Neil who was accompanied by assistant manager Karina if I had to cash out any tables I replied no and then you asked me to follow him to the back we stopped at the area by the sinks not the office as is normal where he proceeded to ask me if the bag on the counter with mine I replied yes he says what's in the bag I replied cocoa bites from endless refill in a garlic grilled shrimp skewer he said what else I said a Cajun Chicken Pasta from earlier today that the little girl didn't want because it was made too spicy.
And did you ask if you can ring in a refill or use your employee meal I Shrugged and said confused Neil everyone does this. Even the managers have asked us employees does anyone have an endless to ring in a refill. Neil goes on to say I don't care what everyone else is doing I'm talking about you. I apologized the whole time Karina was looking on in disbelief by this time he was yelling and raising his voice and walked away from me while still talking voice raised that's it you're going home we're transferring your tables and you're off the clock until Monday when you speak to John I said to him Neil please it's my daughter's birthday on Sunday I need this money he said you're going home you'll need to come back on Monday to see John at 2 by this time Karina has now walked off to go transfer my tables which three of them were cashing out I told him again I need that money please no I'm sorry I'll pay for the food he started yelling at me that I should know better and that I need to leave and then he threatened to call the cops on me and have me escorted out I said over refills are you serious? He kept walking away so I went to get the bag from the sink I said okay if you're sending me home for taking food then I should get to take the food he snatched the back from my hands and said that he would fire me right now etc etc etc.
Having been a victim of domestic violence has actions made me shut down. I went outside with Chrissy to wait to get cashed out I was so embarrassed and humiliated for him to yell at me in front of everyone and I do mean everyone the line every employee and the dining room guest heard him yelling at me and heard him THREATEN TO CALL THE COPS AND HAVE ME ESCORTED OUT. Chrissy consoled me while I was outside she said let me go and see if I can get you back on the floor it didn't work but after pulling myself together after being bashed in front of everyone I came back inside and said, you can I please cash out and then you don't need to call the cops I'll leave he said I wasn't going to call the cops it was just a ploy I said I don't play games when it comes to the cop that's not funny to THREATEN something like that he APOLOGIZED because he said it was a lot of things going on that day and because we were EMOTIONALLY CONNECTED( and by that he meant we talked about my mom and his daughter and my daughter that it was just) and that I was just the last straw and that because Red Lobster was cracking down and if it had been someone he wasn't emotionally connected to they would have been fired on the spot we hugged it out I said I'll talk to John

I have yet to been back to work and I it's been a week now. As opposed to the original 2 days and u can see in the statement

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10:16 am EDT

Red Lobster the food

Me and my family visited your Dublin red lobster the customer service was great but the food was horrible they keep bringing out cold biscuits and old salad and my shrimp and fish was under cooked. I've never had this problem before at this location normally it's very satisfying always good foo and great customer service! But I was very disappointed this time thanks

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8:55 am EDT
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Red Lobster service and food

Red lobster in Lewisville Tx at 5:30. Went to Red Lobster with a family of 10, for a family's birthday. We had made a call ahead reservation, maybe 6 hours prior. Got there at 5:30 as scheduled and seated at 5:45. Which was fine. Waited for drinks 15 mins, ordered biscuits which never came until we were almost finished our meals. Oh our meals all came out at different times. We got the first 3 meals and waited and received the other four meals 20 minutes later. The last 3 meals came 10 mins later. Our food was cold, two people ordered the all you can eat shrimp special. That wasn't even served on time. We waited for the shrimps to come every 10 minutes and they didn't even bring the right one. Had a waitress that had no clue on her job. They
Manager did not offer for another waitress to our waitress. Didn't offer refills accordingly. Had a very bad experience. Our bill was $216.00.

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7:21 am EDT

Red Lobster service and food

I went to red lobster and spent $83. The service was horrible the waitress barely came back to the table we had to keep getting up trying to find her our food took forever it was cold it was burnt the we got the all you can eat shrimp and we got the Sesame Ginger shrimp on the sticks and most of the time we couldn't even pull them off or they were hard and dry and overcooked. I visit Red Lobster very often in this is the worst service and the worst over cooked food that I've ever had from this place. It definitely was not worth my 83 dollars.

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11:56 pm EDT
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Red Lobster management

I want to keep this completely anonymous please, I do not want anyone to know this was me. A manager at my store, Stacie, has some type of disorder and she is not treating most right. She makes me want to quit but I love my job! She can be the SWEETEST, but tonight 9/22/2018, she screamed in an employees face, embarrassed another employee in front of everyone by yelling at her, and embarrassed another one too by yelling at her. I've heard MANY more complaints about her but I witnessed this. It's hard because she can be very nice, but this is not by any means okay? Managers should not be allowed to scream in a employees face all because she is "bipolar", and or embarrass employees in front of other employees and make them feel weak. Hope something is done. Tired of my employees being treated like this. Just because she is a manager does not mean she can treat people this way.

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4:48 pm EDT
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Red Lobster shrimp tacos

We went to the Sawmill Rd Red Lobster in Dublin, Ohio for our Wedding Anniversary.
I ordered shrimp tacos that are my favorite!
I bit into one and soon realized they left the tails on.
I told the server and she took plate back to kitchen.
She came back with same plate where the tails were taken off and extra dressing was all over the top to try to cover up.
It was so messy and could hardly eat.
No one came back to check on us until way after we were ready to leave.
I am not upset with server. I believe she did her best with bad management who we never saw.
We will not be back to this restaurant for a while.

Lori Durst

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9:09 pm EDT
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Red Lobster rude manager

We went to the Anderson SC restaurant tonight for a birthday gathering, we waited to be seated for 50 mins then waited another 50 mins for our food. We complained to the manager who was very rude and disrespectful seemed to have no care at all. We had 3 small children with us 2 of school age who was tired and needed to be in bed bc it was late they were hungry and eil had to wait 50 mins for there food. The manager proceeds to get very ugly and hateful with my mom and my mom told her that she would go above her and have her fired and she smarted off and said that she didn't give a damn. Told us to get out of her restaurant or she would call the law. We ended up calling before she did we had 2 witnesses behind us who seen everything that went on and was highly upset at how we got treated. This manager was very very unprofessional I've never seen anyone act like her in my life. She needs to be fired and doesn't need to be a manager at all

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Update by Brandyh
Sep 18, 2018 9:13 pm EDT

We even paid for all of our food which was over $250 worth of food. It wasn't about getting free food it was about us going there as a family to have a birthday gathering. This is not how a business should be ran at all.

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4:04 pm EDT

Red Lobster managers

I was recently employed for red lobster at 6500 miller lane, when multiple managers were letting people with the flu work on the floor. Runny stools and I was personally in the bathroom when ashtyn tucker was throwing up. I found out my daughter had head lice as did I come to follow was not sent home for this either. Jacyia treats white people like she is above them ask any white server multiple of them have said it especially women. This red lobster is awesome except for lack of respect of people who are below managers. Sunday september 9 2018 I decided to quit because of the unsanitary environment along with the pure disrespect of a manager (jacyia) going up to a certain table 4 times asking if everything was ok. They order a new york strip with the rock lobster lobster mashed potatoes broccoli topped with cheese along with 1 1/2 pound of snow crab lobster mashed potatoes broccoli topped with cheese and a blue cheese salad mixed with ranch the lady had a virgin strawberry daiquiri and the man had a strawberry daiquiri with a shot of patron they did not want drinks or salad until their meal came I was waiting for second daiquiri to be made because I made the mistake of bringing hers to early as I was putting whip cream on her daiquiri jacyia grabbed my tray and said is this table 40 as if I had for got drinks and salads which was not the case she then proceeded to ask them if everything was okay and they told her no they had terrible service and I was the worse server they ever had this was out of her mouth she comped a $109.00 bill and proceeded to tell me it was not looking good for me and I asked what was going on considering I went to the table multiple times and they said they were great she then told me "we already talked about this" i'm sorry what did we talk about and she then proceeded to tell me she forgot to tell me I was giving bad service also the night before but just had forgot I then gave her my checkout and left. Please do something about this manager she is a terrible asset to your company that I planned to be with for quite a while and she just pushed me away 4 servers quit that sunday. As long as she is in charge of anything you will not succeed in all parts of your business

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4:09 am EDT

Red Lobster poor service and cold food

On Sunday, September 16, 2018 at approximately 8:00 pm my family and I arrived a Red Lobster located at 5030 W. 38th St., Indianapolis, IN. for dinner. After being seated we weren't greeted by our waitress until about 15 minutes later. The hostess took our drink order and brought out biscuits. We received about 3 rounds of biscuits before our orders were taken. After the waitress finally arrived to take our orders it took about 30-45 minutes prior to receiving our meals. My son and I ordered the endless shrimp and was very excited to try the new ones, but after the long wait my family became frustrated and was very displeased by the service. My boyfriend spoke with the manager about the poor service and explained how disappointed he was with the service after visiting this location a couple a months ago and receiving superb service. The manager apologized and took one meal off of our ticket. In my opinion, the bill should have been $0. We look forward to the annual endless shrimp and its sad that we had such a poor experience.

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9:30 pm EDT

Red Lobster service

My family and i come in at 9:30 took sever about 20 min to greet us when see did we got or salads at 10:00 pm and yall close at ten.they was very slow when we came in the sever brought our food out cold service was awful told my son they didnt cut up oranges slices his food came out last.ask for a manger he never came over so we walk out and as we leaveing he still didnt say he was sorry or anything.he was the black manger.worst experience ever.from this company and we here every sunday

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12:43 pm EDT

Red Lobster customer service

My daughter and I went to dinner on Friday the 14th at red lobster in Saginaw Mich. The meal was not hot and after we received some of the food they told us part of it was not available. We would have left and went somewhere else. They should have comped the meal and not tried to wiggle their way out of lousy service. The manager offered us a gift card or dessert but I will never eat there again. I have gone on line and found several unsatisfied customers. You need to rethink your business and start over. Also charging extra for everything is ridiculous! !

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10:20 pm EDT

Red Lobster horrible service!

We went to eat tonight with my family! Love Redloster! (have always!) we waited for seating for 45 minutes.. I was ok with that it's always worth it. Well, we have two smaller infants with use. We get seated and order and waited for a good hour and a half! (this was to get our order of drinks then food, took forever btw) get our food after everyone who was in line has left! By this point ask for the manager she talks to us and never returns! Very unprofessional! Over the years we have spent good money at this location (oxford Alabama) I will never be back! That's not the professional way of doing things! U hope this will help! (not losing future costumers)

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9:26 am EDT

Red Lobster worst experience with food I have had at red lobster

My husband and I went to Red Lobster on September 8, 2018 around 9 pm for our date night. I ordered the endless shrimp and he ordered crab legs. Each one of us got a Caesar salad as one of our sides, it was just to salty to even eat (this was the 2nd experience we have had with the Caesar salad being extremely salty), so we put them to the side. We waited about 30 minutes on our actual entrees to arrive, and they were awful. His crab legs we cooked to long or left sitting in water because the were to soft to break and kept tearing up. My shrimp alfredo was dry, with no seasoning at all, and the scampi was salty as heck, so I ordered the shrimp with cheese and pico de gala on top of it and it was awful as well. I did not get to eat any of my shrimp because the entrees were so badly cooked. The recipes at Red Lobster have changed or something because there food dishes are just nasty now and not appealing to the taste buds at all. I do not think that I will be going back to Red Lobster any time soon if again at all. A refund of the meal will be a decent resolution to the problem.
Red Lobster
1030 Montgomery Highway-S
Vestavia Hills, AL [protected]
P.S. the waiter was excellent.

My Name is Porcia, please feel free to contact me if you have any questions.

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5:18 pm EDT
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Red Lobster not advertising that the endless shrimp it's not everyday

On Tuesday September 11th I promise of friend that I will treat her to Red Lobster she has never eaten at Red Lobster before and I haven't eaten a Red Lobster since I was around 6 or 7 years old. Unfortunately I can't eat there the way I used to because I've fallen on hard times so when I eat there I have to save my money up to go well Tuesday when I called the make sure that they were still offering the endless shrimp I was told that it wasn't on Tuesday that it was on a specific day that angry me because I look at the commercial all the time and no word on your advertisement is states that you don't offer the endless shrimp everyday

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12:58 am EDT
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Red Lobster shrimp and service

We went Septv12, for our daughters birthday. 6 of us ordered, Got there and they didn't have our name down( I called and spoke to manager around 1:00 told area we requested would be ready, got there had no name down and had to wait on table that we wasn't where I asked . Over $130 and the Shrimp were not good, had a mush to them not crusty, tasted bad. Two of us ordered endless, taste of fried shrimp wasn't good do list money, because only one helping of the endless. Our waitress done good as she could, very sweet . But had to wait and wait on drinks and then asked to sing happy Birthday to our daughter and girl said others were busy so they couldn't sing with her, poor girl had to do it alone. Service wasn't good, Birthday was not special tonight. Waitress was running hard . Think really short handed. Terrible night, next Birthday may not be there . Please reply [protected]. Edna Meeks

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Update by Edna meeks
Sep 13, 2018 1:01 am EDT

Food /service

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Red Lobster Customer Reviews Overview

Red Lobster is a popular seafood restaurant chain that has been serving customers for over 50 years. The restaurant is known for its fresh seafood, delicious cheddar bay biscuits, and friendly service. Red Lobster has received numerous positive reviews from customers who have enjoyed their dining experience.

One of the most commonly praised aspects of Red Lobster is the quality of their seafood. Customers rave about the freshness and flavor of the fish, shrimp, and other seafood dishes. Many reviewers also appreciate the variety of options available, including grilled, fried, and steamed seafood.

Another positive point mentioned in Red Lobster reviews is the restaurant's atmosphere. Many customers enjoy the cozy and welcoming ambiance, which is perfect for a casual dinner or a special occasion. The staff is also frequently praised for their friendly and attentive service.

Red Lobster's cheddar bay biscuits are a fan favorite and are often mentioned in reviews. Customers love the warm, buttery biscuits and often order extra to take home. The restaurant's other side dishes and desserts also receive positive reviews.

Overall, Red Lobster is a popular choice for seafood lovers looking for a delicious meal in a welcoming atmosphere. With fresh seafood, friendly service, and tasty sides, it's no wonder that Red Lobster has received so many positive reviews from satisfied customers.

Red Lobster In-depth Review

Overall Rating: Red Lobster is a fantastic seafood restaurant that offers a delightful dining experience for seafood lovers of all kinds. With its wide variety of menu options, excellent service, and inviting ambiance, it is a great choice for a delicious meal.

Menu Variety and Quality: Red Lobster's menu is extensive and offers a wide range of seafood options, from classic favorites like lobster and shrimp to innovative dishes like seafood-stuffed mushrooms. The quality of the seafood is exceptional, with fresh ingredients and flavorful seasonings that enhance the natural taste of the seafood.

Dining Experience: The dining experience at Red Lobster is top-notch. The restaurant has a warm and inviting atmosphere, with comfortable seating and a pleasant ambiance. The staff is friendly and attentive, ensuring that your dining experience is enjoyable from start to finish.

Service Efficiency: The service at Red Lobster is efficient and prompt. The staff is well-trained and knowledgeable about the menu, making recommendations and answering any questions you may have. They are also attentive to your needs, ensuring that your dining experience is smooth and enjoyable.

Ambiance and Decor: The ambiance and decor at Red Lobster are tastefully done, creating a relaxed and inviting atmosphere. The restaurant is decorated with nautical-themed elements, creating a coastal vibe that adds to the overall dining experience.

Value for Money: Red Lobster offers great value for money. The portion sizes are generous, and the prices are reasonable for the quality and variety of seafood dishes offered. The restaurant also frequently offers special promotions and discounts, making it even more affordable.

Special Offers and Promotions: Red Lobster regularly offers special promotions and discounts, making it a great place to dine on a budget. From seasonal specials to loyalty rewards, there are plenty of opportunities to save money while enjoying delicious seafood.

Accessibility and Location: Red Lobster has multiple locations across the country, making it easily accessible for seafood lovers everywhere. The restaurants are conveniently located in shopping centers and busy areas, making it a convenient choice for a meal out.

Online Ordering and Delivery: Red Lobster offers online ordering and delivery services, making it easy to enjoy their delicious seafood from the comfort of your own home. The online ordering process is user-friendly, and the delivery service is efficient and reliable.

Customer Service: The customer service at Red Lobster is exceptional. The staff is friendly, attentive, and knowledgeable, ensuring that your dining experience is enjoyable from start to finish. They are also responsive to feedback and strive to make every customer's experience a positive one.

Hygiene and Cleanliness: Red Lobster maintains high standards of hygiene and cleanliness. The restaurant is clean and well-maintained, and the staff follows strict hygiene protocols to ensure the safety and well-being of their customers.

Sustainability Practices: Red Lobster is committed to sustainability practices. They source their seafood responsibly, ensuring that it is harvested in a way that protects the environment and preserves the seafood population for future generations.

Social Responsibility Initiatives: Red Lobster is actively involved in social responsibility initiatives. They support local communities and charitable organizations, making a positive impact on society.

Allergen Awareness and Accommodations: Red Lobster is highly aware of allergens and provides accommodations for customers with dietary restrictions. They have a dedicated allergen menu and are willing to make modifications to dishes to accommodate specific dietary needs.

Special Dietary Options: Red Lobster offers a variety of special dietary options, including gluten-free and vegetarian dishes. They have a separate menu for these options, ensuring that everyone can enjoy a delicious meal at their restaurant.

Beverage Selection: Red Lobster offers a diverse beverage selection, including a variety of wines, beers, and specialty cocktails. They also have non-alcoholic options like mocktails and soft drinks, ensuring that there is something for everyone.

Seafood Sourcing and Sustainability: Red Lobster is committed to sourcing seafood sustainably. They work closely with suppliers to ensure that their seafood is responsibly sourced and meets high-quality standards.

Freshness of Ingredients: Red Lobster prides itself on using fresh ingredients in their dishes. The seafood is sourced daily and prepared with care, ensuring that every bite is flavorful and delicious.

Portion Sizes: Red Lobster is known for its generous portion sizes. The dishes are satisfying and filling, ensuring that you leave the restaurant feeling satisfied.

Wait Time and Reservations: Red Lobster can get busy, especially during peak hours. It is recommended to make a reservation to avoid long wait times. However, even if you have to wait, the staff is efficient in seating customers as quickly as possible.

Staff Knowledge and Friendliness: The staff at Red Lobster is knowledgeable about the menu and seafood options. They are friendly and approachable, making you feel welcome and comfortable throughout your dining experience.

Payment Options: Red Lobster accepts various payment options, including cash, credit cards, and mobile payments. They strive to make the payment process convenient for their customers.

Loyalty Program: Red Lobster offers a loyalty program that rewards customers for their continued patronage. Members can earn points for every dollar spent and enjoy exclusive benefits and discounts.

Gift Cards: Red Lobster offers gift cards that make for a great present for seafood lovers. The gift cards can be purchased online or at any Red Lobster location, making it a convenient gift option.

Overall Recommendation: Overall, Red Lobster is highly recommended for seafood enthusiasts. With its delicious menu, excellent service, and inviting ambiance, it is a great choice for a memorable dining experience.

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Contact Red Lobster customer service

Phone numbers

+1 (800) 562-7837 +1 (407) 734-9000 More phone numbers

Website

www.redlobster.com

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