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Ramada reviews first appeared on Complaints Board on Feb 23, 2008. The latest review Front desk customer service was posted on May 15, 2021. The latest complaint discrimination was resolved on Jun 27, 2013. Ramada has an average consumer rating of 1 stars from 201 reviews. Ramada has resolved 14 complaints.

Ramada Customer Service Contacts

1800 946 476 (Ireland)
1800 062 1218 (Mexico)
1800 912 4668 (Colombia)
1800 507 2738 (Panama)
+1 800 828 6644 (Customer Service)
+1 800 854 9517 (USA and Canada)
+1 877 604 0069 (Spanish)
+44 808 100 0783 (United Kingdom)
+54 800 266 0588 (Argentina)
22 Sylvan Way
Parsippany, Texas
United States - 07054

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Ramada Complaints & Reviews

Ramada Worldwidepoor management and treatment of guest

I stayed at the Ramada Inn in Kearney from the 28 Jun – 1 Jul. When I checked in they tried to give me a 2nd level floor when I specifically specified I needed a botton floor room due to my health when I booked the room. In order to change the room they told me to come back at 1 pm. From 1 pm to 4:30 pm every 20 mins I got the same answer … your room will be ready in 20 minutes. That was totally wrong and inappropriate especially when someone just walk in the hotel around 3:30 and received a bottom floor room.

This is poor management and treatment of guest. I should have have a one night charge taken off my bill. But they came up with an excuse why they could not give me one. This by far is the worst ever Ramada Inn I have ever stayed at and will propably be my last. That decision will be up to how you answer this complaint and what is done about it!

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    Ramada Pudong Airport Shanghaipoor customer service

    I have tried corresponding via email with no response.I have been trying for almost 6 weeks to contact the Ramanda Inn Shanghai, 1100 Qi Hang Road, Shanghai 201207 CN without any kind of success. I have called the hotel directly, no one speaks English.I have tried 7 times now to contact customer care I have been hung up, transferred, given a reference number by a customer care rep named Jennel who never sent the invoice as promised.

    On the eight call, I was introduced to a supervisor. (hard to believe these calls are recorded for training purposes. Supervisor kept repeating call the hotel directly and I repeated for the 3rd time “they don’t speak English”, her reply was ask for someone who does. Now low and behold how would I do that if they don’t understand or speak English.I cannot believe that someone who is trying to PAY, YES PAY a bill can get no resolve.

    I need an invoice for Mr Michael Eckhart who had a reservation scheduled for Wed, Sept 28th. He cancelled the hotel (which was not within policy) so we were charged for one night stay which I’m not disputing for $152.23.I have never in my life experienced a hotel chain so incompetent. As a client I would never book a hotel stay in a Ramada Inn ever again.I have dealt with many European hotels, American hotels. You call a number ask for accounting and boom in 2 seconds you have an invoice.Your staff and help desk support are horrendous.If you’re not willing to put the effort into sending a customer a bill, I guess we just will not pay it.

    I was also told by the supervisor 3 times to call the Pudong hotel. As I explained to her over and over again they DON'T SPEAK ENGLISH. Her response was call them and tell them you want to speak to someone who does.

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      Ramada Innstay away from these crooks

      My family stayed at the White House for 2 nights. The room was very nice and the middle aged woman at the front desk had outstanding customer service. My husband is from that area and he heard from his family that they had good pizzas at the bar that is attached. So we went there and found it to be a nightmare. The old lady bartender was rude and liked to lick her fingers while making your pizza. When we finally got our pizza to bring back to the room the lod lady bartender just threw it at us as though she did us a favor by cooking it.

      When getting to the room the childern were hungry and ready to dive into the pizza we noticed it was not cooked on the one side at all, so we pick it up and brought it back down to the bar. Well guess what the old lady bartender totally acted like she didnt see us for the first 10 min and then when we made it known we were waiting to talk to her, she can off with a total attitude and actually swore at us while throwing the pizza! And of course there were no managers on duty...NICE... SO to make a long story short I was happy with the room and the front desk staff but that bartender needs to go! I would love to talk to someone about this! I will never stay there again and trust me there are plenty of other hotels to stay at!

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        Ramada Inncareless housekeeping staff

        Room was fair. We stayed 5 nights. We had housekeeping come 3 times in 5 days. I requested no cleaning the first day, as we arrived at 4 am, and needed the rest. The second day, got a knock on the door at 820am waking us up. I answered the door, said not now. Guess that translates to not today, so no cleaning. Next day, Sunday, a knock on the door at 9. I answered and asked if they'd some back later. I asked for towels, just in case. Good thing, they only made the bed. Monday, I got up and went to get coffee in the lobby. Was asked you go now? Not yet, in a little while. As were leaving for the day, my wife spotted a housekeeper, gave our room number and said it was ready to be cleaned.

        Ok.. We got back to our room at about 11pm that evening to find our room door open about 4-6".. I told my wife to wait outside while I checked for an intruder. Finding none, I had my wife check our belongings while I went to the lobby. I told the night mgr what had taken place. He seemed genuinely sorry and said it'd be taken care of. If I ever stayed there again, he'd personally give a discount or a free night... As if..Tuesday morning while checking out I asked Monica the day mgr if anything was said about what happened. Nope not a clue. So, in short, Housekeeping doesn't do much, and if they do, they might just leave your door open so anyone could help themselves to your belongings..this is the SECOND hotel in three months we stayed in that were unsatisfactory. The days inn in old town ( rundown, but cleaning staff came every day). Ramada inn this past week... Never again.

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          Ramada Innpoor service & no air conditioning

          I have a very important Ramada Inn dispute or as one would say, a review; I resided at the hotel on 2601 Zuni Street in Denver Colorado off of Speer Blvd. There are definitely some improvements that need to be made. Believe me, if these improvements are made. I'm almost certain you will have a higher class of clientele staying at your establishment. On 28 May, 2011 I resided in room 134. I had to go back twice because my door key was not properly activated. Once entering the apartment there was a horrible "mill due" smell I had to use Lysol and other air fresheners to make the room smell more pleasant.

          To make it even worse there was no air conditioning it states "air conditioning" on the hotel room wall; I have "video" to show all of the dirt in corners on the rug and all the spots on the pillow cases.

          After inquiring with the poor representatives, asking why no air conditioning? They gave me a sorry boiler room excuse. Only a 6 year-old will believe the sorry excuse I was given by your front desk

          representatives. I requested that a fan be sent to the room which I have "video" to show how much dust was on the fan the staff gave me. I had to go out to my car and get sanitizing equipment to clean this fan. To make matters even worse I called the front desk, only to ask a simple question. And believe me, I was very polite. Because I really felt sorry for the staff, maybe they have to give excuses to all of the hotel customers for the poor service and the bad conditions? Anyway I asked them where I could get ice since there are no refrigerators and there is no air conditioning to keep anything cold. And it was as though they laid the phone down and I kept talking and no one would pick the phone up or even hang it up! I was in a "dead zone" talking with no replies back!

          So I informed my wife who was staying with me about the incident, we both knew something was wrong with the front desk representatives. Because why, in all of these terrible conditions, would they actually just leave me hanging on the phone with no reply? So around 11 PM that night

          on 28 May of 2011, I went to the front desk and as I was entering the area I could see them looking at me and both of them ran into the back room. By this time I took out my cell phone and as the guy came out of the back room, he was not the one that left me hanging on the phone, the woman did! I recorded his politeness in giving me wrong information on how I could leave from the iced room area and go back to my apartment. He gave me a long way around. If you could just solve these problems alone, I know your hotel will be a more powerful and exciting place to visit. Even though I saw contractors tearing out desk fixtures and all types of wood fixtures. This looked like a big mess around your ballroom area which is not a pleasant sight to see either.

          It's the small things like cleanliness and good representatives at your "front desk" which can increase your visitors and gives the customer a deep desire to tell his/ her friends about a great hotel stay at the Ramada on 2601 Zuni St. Believe me, me and my wife had stayed at

          many excellent hotels and we have stayed at a few bad hotels, but this one was the worst. I hope it doesn't get any worse or then this? We tried to compromise even though they gave us a room by the stairs when there were so many other available hotel rooms they could have given us. But cleanliness and no air conditioning and worst of all, poor service by the front desk, are situations that are or simply bad service and we cannot compromise with this. Is there any possible way we can receive compensation for the treatment we were given by the front desk representatives and the hotel conditions? Could you please restore our faith in the Ramada hotel industry? Me and my wife hope you will be very reasonable with our request, and we will be waiting for your answer.

          On our final days stay at the Ramada I saw spiders on the ceilings and on the wall. There was also dirt on the ceiling in the inclosed ceiling areas. And the filthy spotted bedspread and bed spread covers which look like they have never been cleaned. And the continual construction which made parking inconvenient and all of the cleaning trash bags and carts all out in the area which made our stay so inconvenient. I definitely don't want to seem like I'm badgering the Ramada Inn, but I stayed two nights. And finally before I end this review of the Ramada Inn and request another stay at a better Ramada Inn again to restore me and my wife's faith in the cleanliness of the Ramada Inn industry. The service especially on the 28th was terrible by the representatives, the uncleanness and the lack of any type of air conditioning was a horrible Ramada Inn hotel stay experience. By the way, I forgot to add that the workout center at the Ramada Inn was horrible. Every machine was practically broken and there were a couple of treadmills that that barely worked. And with NO ventilation in the workout room. It was impossible to have a good workout. What a bummer!

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            Ramada Innhotel dirty

            I had a sevenday stay at Ramada Inn the hotel rugs were so dirty I left the hotel after three day. I am not ask for another stay, but the hotel should be clean up .

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              • Je
                Jerry valenzuela Oct 05, 2015
                This comment was posted by
                a verified customer
                Verified customer

                Stayed at Ramada inn New braunfels tx. Stayed there a lot but this time was the last we killed 67 cricket s in room 3 in bed should have told us at check in we would have left told front office they said I well what uhh wasted our money going to tell everyone I know who likes to travel like us I think we should get money back thanks for a terrible stay

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              • Ra
                Ramada Inn Greensboro Nov 04, 2011
                This comment was posted by
                a verified customer
                Verified customer

                Thank you for letting us know about the issue with your room's carpet. In the time since your posting, the hotel has shampooed all carpets and will be changing out carpets in 1/3 of the hotel beginning 11/8/2011. We will be doing other renovations this fall and winter as well. I hope that you will come back and give us another try soon.

                Tim Justice
                General Manager
                Ramada Inn
                Greensboro, NC

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              Ramada Lighthouse Innno electric

              I have never in my whole life ever heard of a Hotel ever having their electric shut off. We are paying good money through our insurance company to stay here for 110.00 a day. They are recieving hundreds of dollars from us so there is no excuse for the electric being turned off. My other complaint is that the owsners daughter will go to wal-mart buy chips soda you name to stock their shelves and make you pay double for the product. I could walk next store and buy the produt myself. But when it is raining I dont want to do that. the toilet is always breaking the pool did not work for a month and the sink leaks. After being burned out of our home we should not have to deal with this.

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                Ramada Inn — fecal matter on my towel

                I checked in to the Ramada inn, Corning Ca rolling hills casino resort early Dec 8, 2010. It was around two...

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                Resolved
                Ramada Plaza Resorts And Adt — vacation voucher scam

                Offered free 3 day/ 2 night stay voucher with purchase of an ADT home security system. Sent in voucher with...

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                Resolved
                Ramada Plaza Resortsnightmare

                November 27, 2009, Ramada Hotel Kunshan China. I did not have enough time to have breakfast at the restaurant in the morning, so I just took one banana and one yogurt away but the restaurant manager stopped me at the gate asking me to return it back. I did not returen and told this guy called David that it was my right to take it. This guy then yelling to me with dirty words. It is extremely ridiculous!!! I called the hotel assistant manager, he told me what he could do was to pass my complaint to the general manager but it took time. This is a case of spending money to buy angrey.

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                  Ramada Inn — terrible everything

                  I was wrongfully terminated do to managemnet supposedly not filling out my prbationary evaluation. I wa...

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                  Imperial Majesty Cruise / Ramada Innmisleading information / fraud

                  DO NOT GO ON THIS TRIP!
                  Trip: 3nights in Ft. Lauderdale, 2nights Bahamas Cruise, 2nights Orlando and 7day car rental.
                  Total Cost:
                  Deposit of $700
                  Rest of the deposit $200
                  Upgrade to cruise room with a window $200
                  So-called free-car rental but with basic insurance and tax/fees $150 (TOYOTA yaris)
                  Ft. Lauderdale Ramada Inn Tax/Fees : $45
                  Cruise Tip/Tax/Fees: $72
                  Park n' Go at Port Everglades: $23
                  Orlando Ramada Inn Tax/Fees: $30
                  Toll Fee from Ft. Lauderdale to Orlando: $20

                  -------------------------------------------------------------------------------------------------------------------------------
                  $1443 Basic Cost of this trip.

                  This means you are not really getting a DEAL. That basic cost does not include GAS $, FOOD, and other activity expenses.

                  Sunday - Ft. Lauderdale. Welcome Center to pick up hotel voucher. Also give you paper to attend
                  timeshare presentation on Monday. CHECK IN at 3pm.
                  NOT AN OCEANFRONT HOTEL! Drive to the beach was about 15-20 minutes. Really low-quality
                  hotel. Friendly staff though. Very small pool and tiki bar that closes at 8pm (early).
                  Monday - 1pm TIMESHARE PRESENTATION. Wake up early to enjoy at least the morning because from 1pm
                  and on, expect to spend the rest of your afternoon and early evening at the timeshare BS. They just
                  won't take "NO" for an answer. By the way, this timeshare presentation location is about 45 minutes
                  away.
                  Tuesday - Enjoy Ft. Lauderdale. Your only real FULL DAY in Ft. Lauderdale to enjoy at your leisure.
                  Wednesday - CHECK OUT. Head to Port Everglades for Bahamas Cruise 12pm. Wait in a long line to check in
                  (customs, make your cruise boarding card which you'll access your room as well as purchase
                  everything else including beverages and shore-excursions they announce 5 million times). Lunch
                  buffet. Food was okay on the cruise. Room was clean and not too crowded. Cruise was definitely a
                  small cruise. Definitely worth the upgrade and stayed on 8th deck while 9th deck was the highest
                  deck. Since it was a small ship, I was experiencing motion-sickness below 8th deck. Breakfast, Lunch,
                  and Dinner was included but beverages non-alcoholic and alcoholic were NOT included. Whatever
                  drink you ordered, an automatic 15% tip was included. Whatever. They STRONGLY recommend you
                  to purchase something to do when you're in Bahamas. I ended up signing up for Bottomless Glass Boat
                  Tour and Cable Beach Experience at Hilton Hotel. So that was $188 for me and my boyfriend.
                  Thursday - Bahamas. Total cost spent on Cruise including the activity, 3drinks, 1 coke, tax/fee, they billed me
                  $300.
                  Friday - Back to Ft. Lauderdale. Drive to Orlando. 3.5 hours. Expect several toll gates. Check In Ramada Inn
                  Orlando. Once again, low-quality hotel. I just couldn't stand the chlorine smell THROUGHOUT the
                  whole hotel. Not just the pool area but through halls AND the rooms themselves. It was disgusting.
                  Dirty carpet. Dust everywhere. Bathroom floor that seems like it has never been mopped. Dirty
                  bedsheets. Just simply nasty. If you didn't purchase any timeshare in Ft. Lauderdale, the welcome
                  center wants you to go through another timeshare presentation to receive your Universal Studios
                  ticket which we refused and paid ourselves. I couldn't go through another timeshare presentation.
                  Saturday - Orlando. Full-Day to spend on your leisure. We went to Universal Studios and Islands of
                  Adventures.
                  Sunday - CHECK OUT 12pm. But we checked out at 10am because our car rental last sunday started at 11am,
                  we had to return by 11am. Not thinking about that matter, i booked the flight around 2:30pm so we
                  spent hours at the airport. I guess that was my fault.

                  Overall:

                  Other than lots of $$$$$$$ we spent in addition to what we already paid and crappy hotels and sea-sickness from small ship, it was ok. Would we ever set up another vacation package through Imperial Majesty Cruise or Ramada Inn? HELL NO.
                  For you folks who believes that you guys got a DEAL of your lifetime, Please expect to spend another $[protected] during the trip!
                  Hope this review helps!

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                    • Mi
                      Michael.Todd Nov 23, 2009

                      I have Caribbean Cruise Line twice now for their deceptive practices. Email me at [email protected] as I am interested in speaking with you.

                      0 Votes
                    • Mr
                      Mrs. Harris Sep 23, 2009

                      I JUST CAME BACK MY TRIP WAS FROM SEPTEMBER 12-19TH. Saturday right off the plain from St. Louis Mo, off tops think rental is free it was $82.18. Next was $15 per day at ft lauderdale Ramada (NASTY)! FILTHY AND DIRTY NEXT BAHAMAS CELEBRATION CRUISE ME AND HUSBANDS FIRST CRUISE OK WE TOO UPGRADED TO CLUB SWEET FOR 100 DOLLARS $72 AT CUSTOMS HAD TO LOAD THE CRUISE CARD OPTED OUT FOR BAHAMAS ACTIVITY AND GLAD WE DID WE ONLY PAID $12 ROUND TRIP ON FERRY TO GO TOUR BAHAHAS ANOTHER $15 PER NIGHT IN ORLANDO I GIVE THIS TRIP 2 1/2 OUT OF 10 WHEN YOU COMFRONT THE COMPANY ABOUT THE HIDDEN FEES THEY DIDN'T MENTION THEY JUST TRANSFER TO YOU TO THE WELCOME CENTER OR JUST HANGUP MY OFFER FROM THE START WAS $298 TOTAL FOR 2 ADULTS BUT ALL OTHER FEES WAS A SURPRISE THEY ARE A SCAM COMPANY!

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                    Ramada Innpoor room

                    we asked for a handicap room non smoking. There was a cigerate burn on the bedspread.

                    tissue roll was to hard for a handicapped person to use ( wife has limited useof right hand) bathtub hardforanyone to get in, wife needed husbands help to get in and out. Anyone in a wheelchair could not have used it. should have shower. dead bolt held together by paperclip.tv channels do'nt match print out. no bathmat in bathroom.Do not like paper cups to drink out of.

                    Will not stay in another hotel like this. Also stayed in a days inn and it was just as bad. Did not live up to ramada's standerds.

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                      Ramada Inntotally ripped off

                      My husband and I went to Cloverdale, Indiana for the weekend of 10/13/08. We got 2 rooms -one of ourselves and one for my husband's sister and her husband. We were charged $79.95 per room. The billboard showed a price of $34.99 we noticed as we were leaving. When we originally called for reservations they said the price would be $89.95-which usually means it's a nice hotel.Upon arriving it was $79.95 which was nice; however the rooms were worth about $24-if that. The underhand to the rooms on the first floor was caving in-one spot held up by a bent 2x4. The ceilings were browned due to water damage. The shower curtain was not clean-the floor was not clean in the bathroom. The whole experience at the hotel was bad.The front desk was unhelpful also-we called for reservations and they said they were booked-however-my husband's sister called a minute later and was able to book to rooms side by side. I want my money back-I was totally ripped off. What can I do? I just can't let my money go like this.

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                        Resolved
                        Imperial Majesty Cruise Line Vacations Aka Ramada Plaza Resortsrobbing people with hidden costs

                        I have received a promotional offer for cruise line for 2, a trip to Bahamas in January 2008. My and my future husband were so happy when we heard about the deal, and thought it would be our honey moon trip.

                        We were told in promotion that it is approximatly, $1600 worth of vacation deal and we can just get it for 600+ dollars.

                        When we gave them a call they told this charge that charge and came up with $798. We though ok just go for it. After 6 months I receive a call saying u still need to pay some taxes of 150$. I asked them if there are any hidden charges please tell now. They said there are no more hidden charges. Again after 7-8 months I receive a call saying what ever I paid untill now is for only one person and I need to pay same amount again for 2nd person. Also while actually travelling I need to pay 300$ extra in taxes.

                        I was so devasted, in this economy, I cannot afford to waste 10$, and these people are sucking 100's of dollars. I could not afford to pay that much amount. So I was told I would loose all the amount paid untill now and also they said this would ruin my credit history as I am unable to pay liable amount.

                        I dont know what to do, they dont specify exact details while purchasing and now they come slowly with all the hidden charges. Please lodge my complaint so that no one else would lose money like me. Please also let me know if I could do anything about it.

                        Thanks,

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                          • Dr
                            DR9 Apr 27, 2011

                            I went on the vacation, and found much the same! the rooms dirty, the prices no better than I would have previously gotten, however now 2 years later, they are coming after me and saying that I didn't pay the whole amount, and that they are going to charge me MORE! Even if I don't take any of the other packages!
                            DON"T use these people!
                            Don't throw out ANY of your documentation! I am trying to find ways to fight them!

                            0 Votes
                          • Ma
                            Mark Hopkins Nov 30, 2009

                            I live on the West Coast and had never taken an East Coast Cruise.
                            Ramada resorts offered me a 'deal'. What a joke. I took my wife on what we
                            had to jokingly call 'the white trash cruise'. We're pretty basic, classy, but not snobs.

                            The 'hotel' rooms supplied were unclean, unmade, and unacceptable. If I took off my flip flops and walked from carpet to shower, my feet became black from their carpets.

                            Their ploy is to give you such crappy rooms that their 'resort' is 'impressive' by comparison. We had to go through some sketchy areas to get to the hotels.
                            The cruise ship then turned out to be the oldest and most beat up ship of the Carnival Line.

                            The 'sales seminar' ran far longer than acceptable, and all their speeches were canned, over-rehearsed, and insincere. They were disingenuous and condescending.

                            I'm a wedding DJ by trade (sad, I know) but I treat my clients with deference and courtesy. Being originally from back East, I wanted to see what the big deal was about
                            Florida Cruises. It turns out the trip was more like a B movie that even Steve Gutenberg would turn down.

                            I would say: AVOID RAMADA RESORTS.

                            I remember coming home afterward and how grateful I was to be in my own shower.
                            Our tub enclosure was light years nicer than Ramada Resorts.

                            0 Votes
                          • Am
                            Amburn Aug 24, 2009

                            I was called on the phone with an offer for 3 days at orlando Florida, 3days at fort lauterdale and a 3 day cruise to the bahamas for 600.00, and told no other fees. I sent money by credit card. It turned out to be alot of trouble, and there were alot of costs involved. We just could not afford all of this. We were missled, and it was so confussing. Once they got the money they didn't care to help us with getting it going, and we were denied a refund. What started to be a wonderful thing turned out to be a scam in my book. I feel violated to be ripped off by a company like this. BE VERY CAREFULL OF RAMADA RESORTS!! IS THERE ANYTHING THAT CAN BE DONE?!?!?!

                            0 Votes
                          • Am
                            Amburn Aug 24, 2009

                            They are a big rip off. They got me for 600.00. I was told no hidden fees. We were all exited to go on a vacation for this one time fee. We could not afford to go with all these extra costs, and was denied a refund. How do they get away with this?!?!?!

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                          Ramadadisrepectful bartender and manager

                          Do not go to the ramada bar/lounge if you are over 21 but look like your 12. I have never felt so disrespected, humiliated, and embarrassed at any establishment as I have here.This was my first time ever going up there and I will never go back. The Bartenders and Bar Manager will card you three times even though you are not drinking, then when you question them on why they need to see your license again, the bartender will cuss you out and tell you to "just get the F--- out." Even though I was not drinking, why would you be rude to patrons that are basically supporting you by buying your drinks and tipping you. If you have no customers, then how do you make a living.

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                            • Vi
                              Vicek Jul 18, 2012
                              This comment was posted by
                              a verified customer
                              Verified customer

                              The Macedonia bapt church had 6 (six) rooms at the ramada hotel located at 6902 27th st in east moline illinois on july 9-13th 2012 . All (6 ) rooms had mold and poor ventilation in each room . The air conditioning went out in one room no hot water and no trash pick up . The young at the front desk lynzie was rude obnoxious ! When confronted she stated that she was calling the police ! Because in all her years working there she has never had a problem with any guest. (black guest) i then state please call them, thats when the house keeper came to the front desk and asked her to go to the back …… We never got a response from the management in regard to our discomfort and that this hotel was not at all comfortable at all . The only reason we stayed is because john deere had all the hotels booked that week .

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                            Imperial Majesty Cruise Line Vacations, Plaza Resorts, Ramada Vacation Club — scam

                            I am one of 1240 and more people that have verbally announced their disgust of the company. If you just...

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                            imperial majesty cruise lines and Ramada scam vacationsfalse deceptive practices

                            Imperial Majesty Cruise Lines + Ramada Vacation scams are nothing but a RUSE to scam you. The ship in nothing but a floating dirty disgusting rust bucket. Better off not going on this germ ride. And the cost is $798 and they want to scam you for a $99 port tax when the charge is really $59. They get you for $40 just because they are cheap, The Ramada rooms are slightly above Motel 6 the roachy ones near the highway. Ramada always has vacancies so they give you one of their worst. The Ramada in Ft Lauderdale is 20 miles from the beach in a questionable area near 441. The Ramada in Orlando isn't any better. The food sucks too.
                            You will be in the bowels of the ship

                            The entire object of this "vacation" is to con you into paying $798 plus hotel room taxes, airport surcharges, + a bogus port charges, etc. they have akcikback program with the rental company with many hidden fees.

                            THIS IS ALL ABOUT MAKING YOU SIT THROUGH A HIGH PRICED HIGH PRESSURE TIME SHARE PRESENTATION

                            The phone room they sell from is also a dump. Broken phones, a scummy place. The telemarketers are mostly low level script readers. "THANK YOU FOR CALLING IMPERIAL MAJESTY CRUISE LINES, This call may be monitored for quality contro, MY NAME IS SCAM YOU MAY I HAVE YOUR CONFIRMATION NUMBER"

                            THE TELEMARKETERS READ THEIR SCRIPT just to get you to a point where the TO (Take Over Manager NANCY OR PHIL can come to the phone...lie a little more to get the credit card number. DONT GIVE IT TO THEM. The will run the card looking to see the most they can get. They run your card at 798, 698. 598, 498 etc

                            THAT'S THE STORY...IT'S RIP OFF EVEN THOUGH THERE IS A SHIP.

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                              • Fo
                                Foxrid3r24 Oct 15, 2010
                                This comment was posted by
                                a verified customer
                                Verified customer

                                I went on one of these cruises with my parents and I don't know all the details but I know we had to fight tooth and nail to get anything out of these people. We did eventually get a nice hotel and a nice cabin but it was a royal pain in the rear. The other couple that went with us didn't fight for the goods and they took what cruise line offered and they were stuck with the ugliest dirtiest smelliest rooms anyone could have gotten at no other place then the ramada. Theyre room on the ship was on the 5th floor at that level you feel every wave that the ship hits. But all in all I wont say it was a scam but I would say that it's just not worth all the trouble. Even the time share presentation was terrible and those people really do try to rip you off. My aunt bought one for 11000 and she found out that someone else got the same package for 5000. She canceled the transaction before it went through. If your into putting up with BS all day then this is the trip for you but to me its not worth it at all. You would be better off paying for your own cruise. It was the first time in Florida for the couple we went with and they said they are never going back. But all in all that's a first hand expiriance of this rotten deal

                                0 Votes
                              • Ht
                                HTH Oct 02, 2009

                                First of all to all who took their sweet time to write rumors, Caribbean Cruise Line is not indeed a scam! i work there...it's the real deal...its a great vacation deal we offer. And it doesnt cost no $800 or $700 like yall say...

                                Its $538 for...
                                -2 all inclusive nights in ft lauderdale, fl
                                -an exciting 2 day/2 night cruise to the Nassau, bahamas
                                -2 nights in orlando
                                -rental car w/unlimited mileage for a week
                                -or $100 in gas reimbursements
                                -or 100 entertainment dollars to use for attraction tickets
                                -$50 casino match play (for on the cruise)
                                AND ALL YOUR MEALS INCLUDED FOR ENTIRE WEEKS VACATION
                                FOR UP TO 4 TRAVELERS!!! ISNT THAT GREAT!!!

                                0 Votes
                              • Da
                                David Jan 27, 2009

                                i worked for the company that did this and i hated it every min, i was fired within an 1hr of working, they will scam you of everything, just becareful

                                0 Votes

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                              Ramada Inn Anitiochhorrible

                              Within my 1 night stay at the Ramada the power in my hotel went completely out. My 2 children and i stayed outside for 20 minutes before the maintenance guy finally returned handing me a key and telling me i had to move rooms. No i am sorry, let me help you with your bags, he simply walked away, i had to get all of our belongings in the dark, AND find my new room by myself with a 6 and a 8 year old. We get to the new room with was filthy hair clips on the bed, half drinking juice cups on the table. I decided to order a movie, keep in mind my 2 kids were in the bed. After pressing play an adult movie came onto the tv. I called downstairs they said we eill fix it. 10 minutes later i called back they said it was fixed I put on the movies again, but now it was half way through the adult movie and even more explicit. I called back and they told me they would fix it again, I told them to forget it and the lady gave me an attitude telling me I ordered a movie and they were already fixing it, to wait and it would be done soon. Needless to say their customer service was horrible! not once did they say I am sorry for your inconvenience. When i called the manager she said she would look into it! HORRIBLE.

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                                Ramada Plaza Resorts — scam!

                                My husband and I are currently on our honeymoon (yes, literally at this moment). There is much I'd...

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