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Platinum Holiday Club

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Platinum Holiday Club reviews first appeared on Complaints Board on Jul 27, 2009. The latest review Monies paid & points expired was posted on Apr 7, 2021. The latest complaint Scam artists was resolved on Jul 27, 2009. Platinum Holiday Club has an average consumer rating of 1 stars from 16 reviews. Platinum Holiday Club has resolved 1 complaints.

Platinum Holiday Club Customer Service Contacts

1300 799 379 (Local)
Australia
Mon9:00 AM - 7:00 PM
Tue9:00 AM - 7:00 PM
Wed9:00 AM - 7:00 PM
Thu9:00 AM - 7:00 PM
Fri9:00 AM - 7:00 PM
SatClosed
SunClosed

Platinum Holiday Club Complaints & Reviews

Platinum Holiday ClubMonies paid & points expired

Hi a few years back I paid an amount of $490 for a lifetime gold member on holidays accommodation airfares etc I had payments of $49 times 10 come out which I received 2000 in credit points plus of Wyndham Rewards of $1000 voucher gift card from the seminar which gave me 3000 points my member ID is 2072572 I've rung to make a booking for some accommodation and have been told my points have expired I was not told that points I have an expiry date I also think it's unfair due to the fact that no one could travel or make any arrangements accommodation etc due to the Corona Byras which took almost a year of everyone's life it would be much appreciated if my points were returned back as I have paid $500 and never got to use them thank you if someone could contact meThank you

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    Platinum Holiday ClubPlatinum holiday club

    I want to use my $2000 to go to stay at Mirage Whitsundays from 4th to 8th of April for my sons 21st birthday. I was told by the service representative there was nothing available.
    So I rang and booked myself, at Mirage Whitsundays Then rang Platinum Holiday Club back. Got a very rude male. They refuse to pay because I did'nt go through them.
    My $2000 voucher expires next February 2022. I am not taking anymore holidays this year and this is it.
    My member number is 2133576
    Regards Kathleen Bartolo.

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      Jul 22, 2020

      Platinum Holiday Club — Platinum holidays

      Hi, I would like to suggest that your staff members in the future carefully think about how they speak to...

      Platinum Holiday Club[censored] company with degrading customer service

      I spoke with bella employee id 7007 today and was degraded and humiliated due to my inability to write.( currently be completed by aid). I was told my call was recorded, LIE i was told i was contacted, LIE, i was told that customer service have no superior if they need to raise safety or health concerns
      I am now speaking with the director via email and he is contradicting himself and his employees whilst hiding behind generic emails.

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        May 01, 2019

        Platinum Holiday Club — direct debit.

        My name is Miss Brenda Pearson, the first telephone call from Platinum Holiday Club, mentioned on the...

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        Platinum Holiday Club — membership

        I bought into this club paying $500 in membership I booked a holiday. Thinking I would have 2 voucher...

        Platinum Holiday Club — 2000 dollar voucher

        At first I thought this was a real scam but it took me a couple of calls to actually resolve the issue and I...

        Platinum Holiday Club — they are a scam and no way of cancelling

        I received a call from their rep and I told them not to take money from my account till I confirm it . They...

        Platinum Holiday Club — platinum holiday club

        Is Platinum Holiday Club a valid travel clubThey say I have won a prize of $2000 credit for holiday...

        Platinum Travel Club — paid for but no tickets received

        I have paid for the tickets to Fiji but have not received them . I became a member and you said that I would...

        Platinum Holiday Club — continual denoting of my account

        I have repeatedly asked the above service to stop debiting my account, and have been advised by this company...

        Platinum Holiday Club — selling holidays & travel vouchers

        Phoned me up wanting to sell holiday packages. Offered $2000 in travel vouchers which could be used over a 3...

        Platinum Travel Club — not enough information and finding out it's a rip-off

        I have been paying $49.00 every fortnight for 6 months only to find out its a rip-off and I want my money...

        Platinum Travel Club — $2000 voucher for australians

        I received a call today offering me a $2000 travel voucher which I can use anytime in the next 3 years for on...

        Parramatta

        Platinum Holidays — customer service

        I joined with this company after a phone call. I agreed to spend money on 'vouchers' and was told...

        The complaint has been investigated and
        resolved to the customer's satisfaction
        Resolved
        Platinum Travel Club — Scam artists

        My wife bought a vacation voucher for $300 from this company probably 2 years ago and they have never came...

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