CB Travel and Vacations Ramada Complaints #2-21

Ramada review: Ramada, Wyndham - Abu Dhabi

Savita John of US

Oct 21, 2025 6:07 am UTC

Verified customer

Featured review

We booked The Ramada, Abu Dhabi for dates Oct 16 to 20, 2025 well in advance (Sept 06, 2025). I also received confirmation for the same. This was via Agoda. On arrival on Oct 16th, The Ramada front desk team said they had no such booking. My complaint is about how the front desk staff and travel desk at Ramada dealt with us. We were not only denied our booking, but they also refused to give us an alternate booking, claiming the hotel was full. Imagine being stuck in a foreign country like this! The least I expected from the front desk staff was empathy, courteousness and the ability to help us shift to another hotel. This is the least I would do if I knew a guest had come to my home and I had no room. What is obvious is lack of ownership and passion starting from your front desk. We shifted to The Marriott and took our business elsewhere .. and we are never coming back to you ..
1. Booking id - Agoda: 1932515236
2. Lead Guest Name: Savita John
3. Email: [protected]@gmail.com
4. Phone: +[protected]
5. Member Id - Agoda: [protected]

Claimed loss: 1000 USD

Desired outcome: Kindly pay, I would appreciate a response AND an apology.I have faced loss of face, dignity and outrage, loss of time and money too.. and that too at festival time.

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Thank you for replying and the update that you haven't heard from The Ramada. After a week, is the "No Reply" yet because - they don't value the Complaints Board or they can't be bothered? Either way, this doesn't swing well for you!

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Ramada Contacts

Ramada phone numbers

1800 946 476

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50%
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Ireland

+1 (800) 062-1218

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Mexico

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Colombia

+1 (800) 507-2738

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Panama

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Customer Service

+1 (800) 854-9517

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USA and Canada

+1 (877) 604-0069

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Spanish

+44 808 100 0783

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60%
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United Kingdom

+86 400 821 8831

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100%
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China

+54 800 266 0588

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Argentina

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Brazil

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Peru

+598 411 002 6916

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100%
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Ramada emails

privacy.policy@wyn.com

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