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Ramada Customer Service Contacts

1800 946 476 (Ireland)
1800 062 1218 (Mexico)
1800 912 4668 (Colombia)
1800 507 2738 (Panama)
+1 800 828 6644 (Customer Service)
+1 800 854 9517 (USA and Canada)
+1 877 604 0069 (Spanish)
+44 808 100 0783 (United Kingdom)
+54 800 266 0588 (Argentina)
22 Sylvan Way
Parsippany, Texas
United States - 07054

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Use this comments board to leave complaints and reviews about Ramada. Discuss the issues you have had with Ramada and work with their customer service team to find a resolution.

Complaints & Reviews

RamadaExtra Charges

12/28/20 reservation

Bed bugs found and shown to desk who confirmed and told us to dry clothes in their employee dryers and leave clothes with them and they will call when done.
Needed 1st floor for 2 handicapped guests when bed bug found at 2am.
No elevator did not know when booked reservation
No pool open although sign advertised
Dryer clothes for hours all night
Requested refund. Told to contact Priceline.

Priceline calls hotel and Josh denies.
I call Josh and he changes his story to Priceline and says he cannot confirm. I contact manager Sabrina who helped us all night and she says she can confirm. I ask Priceline to call but she works late hours. I call again because I see a second charge for 66$
I call sabrina. She says she will not issue a refund because I wrote a review.
She says 66$ was charged for a late check out.. because changing rooms at 3am .. made us request one..
And was told that towels went missing..

After I know they were handing our laundry and we had to change rooms and who knows what happened.

Retaliation for review came through no refund and an additional 66$ charge.

Not happy.
Need someone to help who cares about hotel denying problems or retaliating for leaving a review about treatment or experience
No proof given of missing towels
I was told. We will provide proof when you dispute it ??

Hung up on by Sabrina when calling to talk about issue

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    Nov 30, 2020

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    Ramada Worldwide — jamal b

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    Ramada Worldwideplumbing

    Room 120 Dallas love field Ramada. 1st night toilet flushed slow and over flowed. Complained to desk. 3rd night took a shower and tub would not drain. Flushed toilet 5 minutes after shoes and raw sewage came up in the bathtub. Told front desk and they said maintenance was gone for the night. I asked for a new room and she said there wasn't any available. This is a health hazard and I need a full refund for my stay. By far they worst experience ever in a motel.

    plumbing

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      Oct 30, 2019

      Ramada Worldwide — hotel stay Calgary downtown

      I am writing today to complain of the poor service I received from your hotel on the night of sunday the...

      Oct 30, 2019

      Ramada Worldwide — services

      Good morning, My name is felippe valdez and I stayed at the ramada hotel in Paramaribo yesterday 10/29/2019...

      Ramada Worldwideservice

      My name is Kevon and I checked into Ramada room 304 yesterday, and made a simple request at the check in counter. I am one of more than 50 people who decided to stay at Ramada for a business trip. I simply requested a room overlooking the pool. To my surprise, my request was disregarded by the receptionist and when the marketing manager made a request to the operations manager it was categorically denied without a reason provided to me. To add insult to Injury, my hot water does not work and there are things in my room that has a good bit of wear and tear overtime and it needs replacing or fixing.
      I was of the honest impression that service is a major thing and the level of disregard to me is amazing for such a popular establishment. I don't think my request was anything impossible. But even if the reason for being denied was that no rooms were available, there is a professional was to do so. I am the only one from my team that made that request and I am also the second person to arrive, as the rest are due to arrive this week. the employees at the front desk need professional standard training.
      I don't think I want the room change anymore to be honest but the level of service needs to
      Improve..

      Add your opinion

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        Oct 23, 2019

        Ramada Worldwide — 1 day stay oct.16-17th

        I chose this hotel as they were a Ramada-a known hotel. The weather was getting bad and I drove an extra 1.5...

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