PSI Services – Mismatched photo

I took my board exam on March 31, 2025 in Erie, PA. The proctor was waiting on a woman who was before me in line. She took the woman's photo and submitted it by accident to my information in the computer. The woman who had her photo taken realized that was not her information, so the proctor asked me if that was my information and I said yes. The proctor took my photo but could not remove the previous incorrect photo. She called technical support in Texas but they were unable to correct it. I have been calling the customer support number since then and nobody seems to be able to correct this problem. I was told that the supervisor would be in contact with me but I haven't heard anything.