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PSI Services

PSI Services review: Exam procter test

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6:45 pm EST
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My device was shown to be compatible. When trying to launch the test the system did not work and timed out multiple times. I was told I would get a call back on Tuesday. I did not get a call back. I called multiple times and refused to get off the phone until I spoke with a supervisor. No supervisor helped. I was told there was no corporate office and no complaint line or place that I could express the issue I was having. I was told sorry you have to pay for the test again there's nothing we can do. This is so unacceptable and trails the line of ethical morals and standards. Since when is it ok to treat a customer like garage and blame them for the lack of full instructions on your part.

Claimed loss: $49

Desired outcome: I would like to be scheduled a retest with no fee.

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  1. PSI Services Contacts

  2. PSI Services phone numbers
    +1 (800) 367-1565
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    United States
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    11%
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    APAC and EMEA
    +1 (877) 663-9267
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    Boston, MA
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    Carmel, IN
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    +1 (800) 367-5214
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    State College, PA
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    +44 148 375 2900
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    100%
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    Guildford, United Kingdom
    +41 612 708 877
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    Switzerland
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  3. PSI Services emails
  4. PSI Services address
    611 N. Brand Blvd., 10th Floor, Glendale, California, 91203, United States
  5. PSI Services social media
  6. Nick
    Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jan 26, 2026
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PSI Services Category
PSI Services is ranked 45 among 210 companies in the Colleges and Universities category
#43 The National Society of High School Scholars The National Society of High School Scholars #44 Dr. B. R. Ambedkar University Dr. B. R. Ambedkar University #45 PSI Services PSI Services #46 Ngee Ann Polytechnic Ngee Ann Polytechnic #47 American InterContinental University [AIU] American InterContinental University [AIU]

Most discussed complaints

Denied refund for ambiguous test time error
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