CB Colleges and Universities PSI Services Complaints #2-21

PSI Services review: Test taking

1 comment

Gino1976! of US

Mar 01, 2026 5:10 pm UTC

Verified customer

Review updated: Apr 09, 2026

Featured review

I've attempted to take this 3 times. 1 time they say it was a connection error however everything else around me was connected. The last 2 times they said the camera was not connected and when I went through the testing everything was fine. I change my location the last time and the test cut off in the middle of the exam. I have paid 3 times the amount for this exam. When signing in you have to wait 30 to 45 minutes in line for your exam. I went to the library and it still was an issue. I've taken several exams at home through other platforms and never an issue like with PSI

Claimed loss: 3 fees of $56

Desired outcome: refund

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PSI SMCC

4 comments

PSI SMCC of US

Apr 09, 2026 2:52 pm UTC

Verified customer

Thank you for reaching out, and we sincerely apologize for the inconvenience you have experienced.

To further assist you with your concern, may we kindly request that you provide your full name, exam confirmation number, and complete details of your concern via email at CDcareweb@psionline.com.

Once received, our team will review your case thoroughly and provide the appropriate assistance regarding your request.

We appreciate your patience and understanding.

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PSI Services Contacts

PSI Services phone numbers

+1 (800) 367-1565

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100%
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United States

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11%
Confidence score

APAC and EMEA

+1 (877) 663-9267

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Albuquerque, NM

+1 (770) 951-8690

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Atlanta, GA

+1 (617) 340-6381

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Boston, MA

+1 (317) 814-8861

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Carmel, IN

+1 (800) 733-9267

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Las Vegas, NV

+1 (913) 895-4600

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Olathe, KS

+1 (800) 367-5214

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State College, PA

+1 (800) 211-2753

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Vancouver, WA

+44 148 375 2900

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100%
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Guildford, United Kingdom

+41 612 708 877

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Switzerland

More phone numbers

PSI Services emails

cdcareweb@psionline.com

100%
Confidence score: 100%

Support

exam.supportDM@psionline.com

100%
Confidence score: 100%

bkalinowski@psionline.com

99%
Confidence score: 99%

sales

cmccue@psionline.com

99%
Confidence score: 99%

management

jweiner@psionline.com

99%
Confidence score: 99%

executive

rmccorkle@psionline.com

98%
Confidence score: 98%

management

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PSI Services address

611 N. Brand Blvd., 10th Floor, Glendale, California, 91203, United States

PSI Services social media
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Oct 12, 2026
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