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Valerie

US
Registration date: Apr 03, 2009
715 helpful votes

Valerie’s complaints

Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
My daughter received a certificate through Radio Disney - for "free" I-Pod downloads thru E-Music. When we went online to get these "free" downloads we had to complete a registration and subscribe. It was said that there was no obligation and that the membership could be cancelled (kind of like a free trial type thing) - yet we had to provide a credit card...
Mar 24, 2008
3:48 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
I am appalled with PAL's customer service (or lack thereof). I purchased online tickets and found on a flight back to Manila that they had no record of my children's tickets (i.e. that I didn't pay their tickets). Of course I had to buy them considering it was Christmas Eve. So where were my confirmation documents? Well, I asked for them several times for...
Mar 21, 2008
6:46 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
My name is Chandra, and my boyfriend Tony, myself and our friend Brandon came two days ago for a free hot meal at St. Andrews Church, as none of us had what to eat at all that day, and due to Lent it was canceled, so being that we had to eat, we went to this place... lucky us. I am ashamed to admit it, but we got our order to go and ate it in the...
Mar 21, 2008
6:42 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Both Ultimate Bet and Absolute Poker have the same cashout system. None of the options are free. The cheapest option is a check delivered by USPS for $8. I bought in for $500, couldn't even use the site because there aren't enough high-limit tournaments, and had to cash out $492. It's ridiculous. They make a ton of money on rakes and entry fees and...
Mar 21, 2008
6:39 am EDT
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The complaint has been investigated and resolved to the customer’s satisfaction.
I am truly amazed at how these slumlords can still find people to rent to.I lived in their eaglenook apts. for too long, it is a horrible experience. They never fixed anything or do any work to make their property livable. Everything went wrong within the first few months of living there. There are drug addicts in the building, they don't care as long a...
Mar 21, 2008
6:35 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
I joined LA Weight Loss in 2017 and after a few months had to stop due to illness. I was never contacted when the Monterey Office closed suddenly. When calling the 800 number I was referred to a lady by the name of Rashida in Los Angeles. I called her several times, refaxed her my doctor's note, and she promised a refund. Unfortunately, Rashida told me that...
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
My problems with Homecomings has been ongoing since 1/07 when I fell one payment behind and attempted to make arrangements with them to catch up on the payment. I spoke with numerous reps and faxed over my financial information several times. They all said they never received the information. When I did get a hold of someone I believed would help me, I...
Mar 21, 2008
6:22 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
My computer error messaged me that it could not find Macromedia Flash. I googled and located Advance Telecom Inc. as a provider for this software. I paid $49.90 USD as payment for this software. All that I received in return was an acknowledgment by e-mail that my payment was processed. I received no instructions for downloading or installation. I believe that I have been duped by an internet scam.
Mar 21, 2008
6:20 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Like a fool I accepted this card. I paid my payments until I got sick in February of 2008 and contacted them. I explained to these people that I was disabled and with their protection policies it should cover the charges. They charged me outrageous fees for late fees and for anytime I used the card. Also they charge a monthly fee of $10.95 regardless if you...
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Sometime during the middle of January, I received a call from Matt Bourgo with ALG Capital Mortage who got my attention telling me that he could get us a 15 yr term mortgage for 4.75% with no points and minimal closing costs ($1215). My husband and I discussed it and decided this would be a great opportunity for us to get ourselves in a better financial...
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
While reconciling our checkbook for the year we had noticed that Napster has been double charging our account for the past year. Error was due to entering same information (we thought) in to access our account. Then we find we had been charged twice a month for the service. Called Napster to get a refund, They offered 2 months for one account only. Would...
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
I started to attend High-Tech Institute in September of 2001 for a computer networking degree. When I first went to sign up for classes they told me that the degree was accredited and I could have transfered to any other school after I graduated from High-Tech. It was all a LIE! The lady who spoke to me told me that they will assist me on finding a job...
Mar 20, 2008
4:19 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
I am going through a lawsuit right now with Extreme Northeat a company of scentura creations. And the Cherry Hill Police cant do anything to shut the company down. This is because these companies don't have to be registered with the towns or cities they're located in. Why I have no idea. But I do believe they have to be registered with the better busine...
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
I bought my daughter some boots from this company, after 8mths they fell apart with very little use, and they refuse to do anything about it, because they only offer a 30 days warranty. If the product falls apart after that, they don't care.
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
A few months ago, I went into the local CPK. This was the one in Bellevue Square mall. We were seated with a bery rude attitude, and the waitress asked what we wanted to drink. We ordered 3 drinks. Before that, we asked to move seats, and she said, "Fine!...". Then, since there are free refills, we asked for differnt flavors this time. She replied with an...
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
While at Halterman Toyota Dealer in East Stroudsburg, PA, I was concluding the sales transaction and to finalize it I had to go to my car for the title. Walking to the car, a "gentleman", who I found out to be a Toyota Dealer Executive was standing with two Halterman employees. I overheard several derogatory remarks directed toward Italians. I stood there...
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
(Keep in mind that every time I call customer service, I have to wait at least ten minutes to talk to someone, sometimes longer.) Received mattress and support box on 3/10/08 at 12pm. Called customer service that afternoon around 1pm to complain about quality and size and that I wanted a refund and to return both items. Was told to call Christine, the...
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
This place breaks most every rule a food establishment should have. Filthy staff, mixed up orders, rudeness and obscenities. Complaints go unnoticed. Drug use by staff. Pets allowed in store by staff family. Personal phones call by staff on duty. Verbal assaults, etc.
Mar 19, 2008
7:28 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
At the time of our interest in purchasing a Direct Buy membership my husband and I were about to close on property in Northern Michigan where we plan to build our retirement home. The night of our tour of the Direct Buy in Rochester Hills which is located near our current place of residence, it was shared with the sales person assigned to us that we were...
Mar 19, 2008
2:07 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
I purchased a Casio watch in February of this year. A week or so ago it fell off my wrist while walking through the house. I filled out the appropriate web form at Casio and sent the watch in for repair. On Monday (3/10) I received a repair estimate of $40 - nearly the price I paid for the watch. When I called to inquire why they wanted to charge me for...
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
I purchased a sofa and two tables from Roomful Express. When they delivered my furniture the drivers hit my mailbox with the truck. The driver admitted to me that he hit it and to notify him of the damage and he would pay for it. He told me that I didn't have to call anybody that he would pay for it until I told him how much it was. He offered to come out...
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
I have booked Norwegian Jewel from February 15th to 24th, 2008 by web (reservation nr. 1501321), and I've book shore excursions too (confirmation ID 14491397). In the confirmation, my son's (aged 16) excursions price were less than my husband and I. Once aboard, when we received the tickets, the prices for my son where higher than the booked and confirmed...
Mar 19, 2008
1:35 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
I to am a victim of miller plante scam. We ordered info they sent us the product found on our back porch a month later. Called them up and asked if it could be returned they said open it up and get the return address. I did just that called to tell them I was sending it back and they said so sorry you opened it it's yours. Call me 100 times a day from...
Mar 19, 2008
1:33 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Bought new. Std. xmission. This rice burner has had it's 4th Xmission in 2 years. Submitted claim via legal council and it was refused by Hyundai. Provided all necessary invoices proving 3 Xmissions had to be installed. Did not have the 3rd installation performed by Hyundai dealer. The rationale being that Hyundai garages may not be properly trained and...
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Both of these companys are in cahoots big time. You see all the complaints and still not a *** thing is being done about it. You know why? Because the less they help you the more it saves United Healthcare and more profit for Medco. Think about it. When is the last time you called Medco when anything was really ever resolved. I bet almost never. They'll...