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CB Diet Products LA Weight Loss

The good, the bad, and the ugly - discover what customers are saying about LA Weight Loss

Welcome to our customer reviews and complaints page for LA Weight Loss. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with LA Weight Loss.

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11:31 am EDT
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Lose all the weight you can for $3.00 per week! Wow sounds good to me. Get there whisked into an office, weighed, fill out all personal and financial information. Next totally duped by the hard sell techniques coming from not 1 but 2 and 3 counselors (so they are called) in lab coats. I never got the blood test they include in the program. I kept asking and...

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3:34 pm EST
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LA Weight Loss Business closed

I am/was a client at La Weight Loss center in Duluth, MN and they suddenly closed giving me a 3 day notice, which I got through another client. They did give me information to be able to contact a counselor by phone, fax, or email, none of which has worked. On this program I was to get 1/2 of my initial fee back, a 1/4 at 26 weeks of maintenance and the other 1/4 at the completion of maintenance. I did receive the first refund, but I am still in the second portion of maintenance with no way to contact a counselor to complete my program. Thus not allowing me to receive my final refund which is over the amount of $150.00. Please help me to resolve this issue. If not resolved properly I will be going to the Better Business Bureau.

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Valerie
Valerie
US
Nov 25, 2008 6:42 am EST

Back in March of this year my wife joined the LA Weightloss center in Lawrencville GA. She had been a previous customer of LA Weightloss when they first got started when we lived in New York and had a great experience with them and lost a lot of weight. So when the finally opened up down here she decided to join and continue her weightloss. So she joined in March and paid over $1, 000 for the program and the bars and other items. Probably actually paid well over that amount. Anyway, after a couple of months they started changing the location hours where she could not make it to way in regularly and then all of the sudden the location was closed and would not return her phone calls.

I have contacted the LA Weightloss Corporate office and they gave me the run around about sending me some kind of home program for her since they were forced to close all of their GA stores due to current economic conditions. I refused this though since this is not what we paid for I asked for a full refund and they haven't called me back yet.

I have since learned that the GA stores have known since January 2008 that they were closing and they were told to keep signing up new clients up until the day the stores closed. As this is what happened to my wife and countless others throughout several states.

Basically we just threw our money away and were trapped and lied too. This company should be forced to pay back every penny to all of its consumers that it lied it too and I hope bad things happen to every person responsible! Beware LA Weightloss or Pure Weightloss they will take your money and the only weight you will lose is the weight of the money that they take out of your pocket!

Please contact the GA Governer's office of consumer protection and file a complaint as I have if you have experienced the same problems or similar problems.

Valerie
Valerie
US
Aug 04, 2016 7:48 am EDT

I received a letter from LA Weight Loss stating they were closing down and I should come in to pick up my remaining product and file for a refund. I tried calling the center numerous times before the closing date of Jan 4th, and stopped by on 3 separate occasions only to find the doors locked/lights out. These were all during normal business hours. I could not for the life of me figure out when they were going to be open so I could get my remaining product - I tried calling the main customer service number (only to get a fast busy signal), I emailed, and I called my center... No luck.

They really made it difficult for clients to cash in what they had left during those last weeks... I think the only way I would have gotten anything would have been if I had camped out! Every lunch break / after work drive by I made they were closed... When were they even open? 1am when no one is around? Come on now... Makes me think they had no intentions of giving out product at all to begin with if they made it so hard for customers to track them down... Good luck getting a refund! :/

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Eliza
US
Jun 13, 2016 3:46 am EDT

I signed up for the program on 8/14/2007 and paid for 26 weight loss weeks, 6 stabilization weeks, and 52 maintenance weeks. Initially, I paid a total amount of $401 just for the program. I also paid for a bulk supply for LA Lites.

Starting around the end of September 2008, the center I went to for maintenance (as I was in the maintenance phase at this point) had started cutting back hours. It would be a wait for more than 2 hours to be seen, making it impossible for me to get weighed in and impossible to retrieve the LA Lites I had paid for because I could not be seen.

In November 2008, the last time I tried to go to the center, it was closed. No one was there. I did not receive any notice to let me know they were closing and, naturally, had not been in to see anyone in quite some time because every time I stopped by there were tons of people there and with them cutting back hours and me having a job, I just couldn't get there.

LA Weight Loss owes me for my LA Lites I paid for and, at the very least, they owe me the rebate they promised at the beginning of the program. I was supposed to get $63.00 after 6 months of maintenance if my goal weight was maintained and another $63.00 after one year of maintenance. Really, they should refund my money entirely for not fulfilling the contract. Not to mention they owe me money for the LA Lites I never received.

I have called them numerous times and the customer service representatives I've talked to (when a person actually picks up the phone) have been extremely rude to me. At first I could not find my contract, but they knew how many LA Lites I had left, so I cannot figure out how they did not know what they owed me. Then when I found my contract, I called again, and no one picked up. Since the first message I left, I haven't been able to leave another one because the mail box has been full.

Someone finally called me and left me a message a few weeks ago with a fax number and a name to send the contract to for a refund. My husband has tried numerous times and from two different locations to fax the information in, but their fax machine is off the hook. Yet again, I am stuck without a way to get my money back. I am extremely frustrated and angry because I paid for a service that I am not receiving and have not been receiving since before the center even closed.

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Charly
US
Jun 13, 2016 3:46 am EDT

I was totally shocked to find out my LA Weight Loss Center closed without any prior notification to their customers. I had had nothing but great things to say about my weight loss center and the counselors that supported me there.

I felt the money spent was well worth the progress I had made. I believe in the products and the program because they have worked for me.

Now, I'm devastated... I was doing so well. I hope I can get the LA weight loss bars somewhere.

I now question the people in charge and their honesty.

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Kathleen OHanlon
Jun 13, 2016 3:45 am EDT

I joined their program, but one week later I became ill. I had a heimlich maneuver, then one week later a positive stress test sent me to the UPMS Shadyside for a Cardiac Catheterization. Please help me to recover me money. I am on a limited income and this is unbearable.

Also, they knew they were hemorrhaging money, and deliberately did not refund my money, when a company who was a good faith company with ethical business practices, did not refund.

GE was defrauded,
I was defrauded.

White collar crime deserves 5 years jail time

Sincerely
Kathy O'Hanlon [protected]
kateyohanlon@hotmail.com

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Bonnie Swift
Aug 08, 2008 5:53 am EDT

I started last year with LA. After a few months I was dissatisfied with the program. I was not loosing the weight that I should be. I am a single person and my money is hard to come. I work seven days a week and I found that it is very hard to go to Greensboro to weight in twice a week. I really do not think that the program is for me. I am on medication that they say will not cause me any trouble is loosing the weight. I paid 1400.00 for this program and that I should not have done. I will not recommend LA to anyone anymore. With the price of gas and having not any time off and it being 30 miles for me to travel to weight in, I believe that I should get my money back. I have not gone in for several weeks. I need this money for
medical reason. Can you help me? I plan on going to the TV Station if I do not get any answer from you.

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Suzan Henry
San Angelo, US
May 28, 2009 5:19 pm EDT

I transferred my membership to a new town and had just got settled in when I learned the center was closing. This was June 2008. They had me fill out paperwork to receive my FULL refund as they could not uphold to their end if the contract. I'm still waiting on that refund...Corporate office number is now just busy all the time, at first, you could at least leave a message. Now the dirty dogs don't even have the decency to let you do that.
I just want my money Back!

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DuganA
US
Nov 21, 2011 6:10 pm EST

I signed up for a program and bars. Due to health issues which I kept the center informed of was planning to continue 1/1/09. Unfortunately, they shut their doors with no notice and I'm out over $600. Is there anyplace to contact to try and recoup some of my losses. I had also told a friend about the program because it was successful which is why I re-upped and so she joined. Unfortunately she as well as many others are also out of several hundreds of dollars.

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strzchick
san antonio, US
Jun 13, 2016 3:46 am EDT

I have been trying to get a hold of LA weight loss in regards of the products i have paid for, but cannot get since they have closed their doors. I cant even email them anymore since the link is gone, and they never return my phone calls. I spent over 1000 for their services for them to only keep my money. PLease help me and hundreds of other duped into this program get our money back. Thank you.

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Carla Minter
Madison, US
Jun 13, 2016 3:46 am EDT

This business closed without letting me know. They owe me product and money. I put myself on hold in November because of work schedule and told them after the first of the year I would start back. On April 2nd I went down to Thierer Rd to check in
doors were closed. They failed to notify me of this. I would like my money back.

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5:16 am EDT
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LA Weight Loss Fraud

My daughter cancelled her program the same day she enrolled, she paid 389.00 dollars of her hard earned money. She regretted joining, she made a big mistake. Her bills are her first priority, and had to think twice about spending this much money. Now no one seems interested in helping her get her money back. I called and asked for the corp. number and was spoken to very rudely. There is no way these people want to reimburse her. Is this the way everyone is treated? Is there anyone out there that can help us?

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6:35 am EDT
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LA Weight Loss Terrible company!

I joined LA Weight Loss in 2017 and after a few months had to stop due to illness. I was never contacted when the Monterey Office closed suddenly. When calling the 800 number I was referred to a lady by the name of Rashida in Los Angeles. I called her several times, refaxed her my doctor's note, and she promised a refund. Unfortunately, Rashida told me that she couldn't find my file but she'd have it sent to her.

I never heard back from her. I left her several messages over a period of several months. She told me to contact the Salinas Office because the company had been sold and the refund would come from them. When I contacted the Salinas Office, the sales manager took my name and number and told me that she'd have the new owners at the main office call me. 'We're transitioning to a new owner, so we can't process your refund until the ownership has taken over. I'll have the corporation call you'.

Well, after several follow up calls, I gave up. I never received my refund and never heard from LA Weight Loss again. Why can't anyone do something about this company? I don't understand. A law suit is in order.

Ok, I've filed the fraud report, what now? still nothing... Anyone out there had any results from filing their reports...

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Update by Valerie
Dec 26, 2007 12:00 am EST

I currently go to LA Weight Loss here in Charlotte, NC. I am not sure if this particular branch is corporately owned or not but I will find out tomorrow and submit an update. It was because of this site that I learned of closings and then further looked into the situation at hand. What an ugly picture this has turn out to be.

I've had a few mishaps with the center I am currently waltzing into 3 days a week. Sadly, few know much about nutrition here and they operate much like a robot, scripted on que. Don't blame them, it was a sales position not a nutritional counselor job applied for on career builder. Keep that in mind. Remember, if you can't help, don't hurt. I learned not to take it out on the counselors because they are just as deceived as the clients are in most cases but not all. However, to those who know what is truly going on and still work there, I have absolutely no respect for you whatsoever. Money is the root of all evil. Greed is currently winning this race but it won't stand up in the long haul. The universe is watching! To sum up my experience would be to pay attention to what is said to you. There's truth in lies.

I was browsing tonight and thought to go to the BBB. I am not sure when this information was submitted but it's there for all to see! and I quote, 'A company spokesman has informed the Bureau that all corporately owned locations will close effective 1/4/2017. Consumers may pick up refund applications and LA Lites orders at any location. Consumers who need additional information may call customer service at:

[protected].

or email: custservice@pureweightloss.com

I have been reading prior postings that Pure Weight Loss and LA Weight Loss are two different companies. To set the record straight for those who either don't do their homework or make a hobby out of guessing, this BBB report 'clearly' states that, 'This Business Operates under the Names: LA Weight Loss Centers and Pure Weight Loss'. These are mere wings of truth to set you free of distorted perceptions you harbor in your mind.

Here you will find the url for the BBB on this company. dc.bbb.org/report.html?national=Y&compid=[protected]

If the above link happens to not show up for one reason or another, simply type in bbb.org. You will find all the necessary information you need to better assist you in your next plan of action. As consumers, it will be our voice that will matter to Attorney Generals and the news media. Don't be afraid to stand up for your rights and in standing up, you will also be the voice for many. It's in our hands to seek justice. The time is now so act accordingly. The clock is ticking as is universal justice swiftly at work.

I trust this information will hold value to those of you who are on a mission. Uphold the obligation you have to yourself - BE TRUE!

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Roger
US
Jan 31, 2009 8:33 am EST

I think I might be the first Oregonion posting in here. I am dealing with the same thing as the rest of you. Local office closed, I call corporate and they say I can request a refund from Customer Service, but 'good luck getting through'. Turns out Customer Service directs me to a full voicemail box. I sure wish I would have researched them before I signed on. I never lost any weight, the staff was rude, turn over was high...

I think we need to file a class action lawsuit for sure! Before they disappear from the face of the earth. Today was the first time I learned about all of this and I am livid! I emailed customer service (franchisecustomerservice@laweightloss.com) I am sure I won't hear anything back. Anyone live in Idaho? the woman I spoke to today said that is where she was. I'm thinking about going on a road trip.

I am not going to stop until I get my refund and LAWL is out of business for good!

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Richard
US
Dec 29, 2008 10:22 am EST

I purchased this program and with in 4 months I lost 30 lbs I stayed with the program and I did lose up to forty lbs, but I ran out of time and renewed my contract. I was called to come and get my product but the store had closed and I was out of my products and my extended program.

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cindy rhinevault
Jan 09, 2008 8:31 am EST

I wanted to let everyone know don't bother calling the
[protected] and had no luck getting through. I did however go to www.attorneygeneral.gov and fill out a health care complaint form. About 2 weeks later someone from the attorney generals office called me back and said they would try to help me get my $800.00 back. Hope this helps!

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