The complaint has been investigated and resolved to the customer’s satisfaction.
The flight was at 12:30. I was very tired when I got onto the plane. The speakers had announced for everyone to turn off their phones; my mind was a blur because I usually do not sleep this late. A few minutes after the announcement, I realized my phone was still on, and had Google Earth running on it, because I had been using it before. I pulled my phone...
The complaint has been investigated and resolved to the customer’s satisfaction.
I received an e-mail from american telling me that they had changes four of my six flight times. I had arranged this flight about 5 months before departure date. 45 days out, they tell me that everything was changed. I called and complained and regina said I could get a full refund. I called another airline and found satisfactory flights and called american...
The complaint has been investigated and resolved to the customer’s satisfaction.
We attended the VIP Travel presentation in Columbia, Maryland on 3/24/08. We were promised two free airline tickets if we attended the presentation. The first thing they wanted was a photo ID and then asked for a credit card. I wasn't about to show them a credit card and they told me I couldn't attend the presentation. They then said that they just needed...
The complaint has been investigated and resolved to the customer’s satisfaction.
On January 29 2008 I paid the bill in the amount of $ 136.31 and then closed the account regrettably I didn't change the billing address before I closed the account because afterwards Helio told me that I cannot change the billing address to pay the last bill the account is closed vary nice. In March I called to find out what the total amount owed for the...
The complaint has been investigated and resolved to the customer’s satisfaction.
I used elace.com to have some writing done. I just do not have enough time in my life. Most of the providers did good work. One provider did not finish her project and just disappeared. After a two months of trying to contact her I asked elace.com for a refund which I had prepaid for the project. I was told to down load a 4 page word document and fill it...
The complaint has been investigated and resolved to the customer’s satisfaction.
6 March, I was on Apple website, joining Itunes. I was asked to join with a lifetime membership at 58.63$ Not having visited their site before, I thought that was how Apple did business. On checking my emails, I discovered that my money had been taken twice, on 6, and 7 March. Apple disown all responsibility, and say I must contact Clickbank-easier said...
The complaint has been investigated and resolved to the customer’s satisfaction.
On Sat March 22 2008, I took my 2 lb Male Tea Cup Yorkie there to be groomed for Easter, To be honest he was a little matted on his head thanks to my 3 yr old trying to put pony tails in (but not bad at all).
I asked them to give him a bath and clip him in a standard yorkie cut he is a puppy and I want to show him off. No problem they said any thing else ie...
The complaint has been investigated and resolved to the customer’s satisfaction.
I put a profile on this dating site from the nevada area and got several hits, then i put up another profile on the same site only from the midwest area and got several hits only thing was 10 of the women were the same, not only did they live in nevada they also lived in the chicago area. I printed both chicago area and nevada area for proof. Fortunately...
The complaint has been investigated and resolved to the customer’s satisfaction.
You can pick up an Official Withdrawl Form at axiafaw.phoenix.edu, you must be enrolled to get this form. Trust me, no one wants you to find it and you will search and ask over and over again before someone gives you the link! If you are like me and you are in your first week and red flags are going off all over the place telling you to get the hell out of...
The complaint has been investigated and resolved to the customer’s satisfaction.
I needed to find a reliable vehicle, and with not having very good credit, was kind of limited on where I could go. I was pre-approved by drivetime, and was contacted by them, and made an appointment with a manager on a saturday at 10 am. I get there, and this appointment with the manager is a handshake, and sit me down with a salesman.
Comes to find out I...
The complaint has been investigated and resolved to the customer’s satisfaction.
About seven months ago, consumers energy gas company started billing an unpaid gas bill-my sons-to my account. My gas bill is always paid, but they issue a shut-off notice to me every time they do this. They've got all the proper information to make this stop, but they won't stop. He hasn't paid it, which doesn't have anything to do with me-but they keep...
The complaint has been investigated and resolved to the customer’s satisfaction.
To whom it may concern,
We are two sisters, Erika Navarro of age 15 and Laura Navarro of age 17. Around september 2006 (uncertain date) we decided to get into modeling, acting etc, and that is when we saw Silver Screen in the news paper and decided to go for it. We auditioned and got in as hoped, later on we went for our photoshoot and came back home. We...
The complaint has been investigated and resolved to the customer’s satisfaction.
BEWARE!!! WARNING!!! Absolutely DO NOT work with these CROOKS (EQWEST)!!! Do not say you were not warned. Eqwest rental agency in Vancouver, WA. Extremely stupid people of the Jewish decent. They are liars, thieves, crooks and Cons. They will rip you off every way they can. I would love to see these filthy people drown in the money they steal from their customers.!!!BEWARE!!! WARNING!!!
The complaint has been investigated and resolved to the customer’s satisfaction.
Bought a laptop. Was told their register stopped working and went to another one. Manager (or assistant) assured us first transaction did not go through. Bank statement had 2 charges. Manager made up some story that I had returned it, but when I asked to see the records there was none. Fortunately my bank reviewed the transaction and cleared the charge. Never did hear back from Office Depot.
The complaint has been investigated and resolved to the customer’s satisfaction.
I had a similar experience as a previous individual. I was led to believe that I would be prompted to CHOOSE whether or not to continue with the magazine subscriptions. Needless to say, I was never prompted and was very displeased having observed individual charges for each of 4 magazines. When I called the company, I was basically stonewalled and thought...
The complaint has been investigated and resolved to the customer’s satisfaction.
March 2007 I used a debit card linked to my bank account to renew Norton Symantec. That debit card was disabled in July 2007 and the number was no longer valid. My Norton Symantec 'virus protection' was due to expire this year on March 24th, 2008. I began receiving e-mail notices to renew. I had been out of town and decided to deal with it when I got back...
The complaint has been investigated and resolved to the customer’s satisfaction.
This company should not exist. it is nothing but a fooling. For small things such as gas leak, which normally cost you 75 dollars a service call, they, you have to pay 50 dollars. for anything more then 100, they require second opinion, which normally concludes with' your problem was inporperly installed'. After you wasted a lot of time on first opinion...
The complaint has been investigated and resolved to the customer’s satisfaction.
The thieves at Bank of America are good at it. I had signed up for email alerts from BOA, that way I can keep track of when and how my money is leaving the account. But it does not seem to matter. Last week while watching my account balance go down as 7 sequential transactions occurred, I watched until a large check posted sooner than expected and drew the...
The complaint has been investigated and resolved to the customer’s satisfaction.
I first e-mailed this guy and asked if the wheels I wanted could be delivered to me by a certain time (NOT just shipped by that time), as it was important, even if I had to go with another company and pay more for shipping. He assured me he could, so I paid immediately. Well of course, the day they were supposed to be there, they weren't, and I had taken...
The complaint has been investigated and resolved to the customer’s satisfaction.
I purchased a remote car from Hobbytron.com and it did not work and the battery would not charge. I returned it and a month later they insisted I never returned it. I checked with UPS and gave them the date and person who signed for it. They did not return my money but 'fixed the car' and returned it without the battery or (expensive) fast-recharger. They...
The complaint has been investigated and resolved to the customer’s satisfaction.
Corporate Acquisitions Group contacted me and said they had a serious buyer for my business. I met with one of their business analysts, who took some numbers and said they could find a buyer for my business within a year. The catch was that I had to pay $8000 upfront (a very inflated price) for a business valuation. He promised that if I did not sell my...
The complaint has been investigated and resolved to the customer’s satisfaction.
After a little over a years faithful service to company which included being a Driver Trainer and Road test Examiner. I was involved in a single vehicle (my Truck) accident. The company placed me on unpaid suspension waiting the results of the safety committee investigation. After 6 weeks of not making any money and not being able to apply for any type of...
The complaint has been investigated and resolved to the customer’s satisfaction.
Bought a greendot reload card haven't been able to get money phonecard and three different sayings across the register declined, wrong card type, message edit error. Beware all!
The complaint has been investigated and resolved to the customer’s satisfaction.
We bought 8 wooden chairs, 4 tables, a sofa, loveseat and chair from this company in 2004. The salesman enticed us with a warranty that supposedly would cover repair or replacement on any of these goods and was good till 2009. As he explained, it didn't matter what happened to the furniture - if we spilled something on it, cushions got flat, the frame broke...
The complaint has been investigated and resolved to the customer’s satisfaction.
I was trying to return a black down jacket at Marshalls Gaithersburg, MD last night. I bought the jacket at the end of February & on a 15 minutes to kill day. After I came home, I hung it up in the closet. When I tried to put it on several days later. I realized the jacket smelled & looked filthy. However, I did not have a chance to return the jacket right...
