Activity by Valerie
Registration date: Apr 04, 2009
701 helpful votes
Complaints
5420
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0
Comments
3951
Valerie’s complaints
Dec 27, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
We are filing a complaint on Tourneau located in the Houston Galleria with the Texas Attorney Generals office for violation of the Deceptive Trade Act.. Today is Christmas Day and my partner opened his present and discovered the Gondolo 5111G Patek Philippe white gold is tarnished and the leather band appears to be used. I paid $21,100.00 for this watch on...
Dec 26, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
In August 2007, we ordered a love seat from American Furniture Galleries. In October 2007 a love seat was delivered to our home but it was not the right love seat. The love seat was reordered and on December 13, 2007, another sofa was delivered to our home. This love seat had the right material but was inferior in construction. American Furniture Gallerie...
Dec 26, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Out of sudden, my Maybank ATM card got deactivated for no reasons at all, and without prior notice. Thus, I am not able to make any withdrawal at the ATM. This has been happening for 2 days already.
And since I work on weekdays and Maybank does not open on weekends, so I can't make a direct complaint at any of their branches. Therefore, I called their...
Dec 26, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I find that communication between Countrywide Home Loan Inc. and me the customer is severely lacking. I don't want to distract anybody from the fact that I missed an $18.00 home equity loan payment which is my responsibility whether I receive the bill in the mail or not. What really angers me is Countrywide taking such drastic actions such as refusing to...
Dec 26, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I recently became a member of Hair Club for Men and Women due to thinning hair from medication. I signed up for their EXT therapy which consists or special products and vitamins as well as a monthly heat/moisture/massage treatment and a monthly cut, style and color. I was told all this was included in the more than $3000.00 I'd pay for a year of service...
Dec 26, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
We paid for upgraded filling and our furniture is so hard it hurts our behinds when we sit on it. It is incredibly uncomfortable. They promised us they would 'make it right' and told us new filling was ordered. We called about 6 weeks later to check status. Filling was never ordered. They went back on their word. They actually suggested it was just 'firm'...
Dec 26, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
WAM, sent me the following letter as initial communication. The debt was 'sold' by the hospital. WAM has all 'rights' to the debt. The settlement offer overshadows the validation process as well as circumventing or by-passing medical privacy rights. FDCPA violation § 809 Validation of debts. The letter is clear that they are acting as a 'mediator' between...
Dec 26, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Hotwire.com presented itself as a discount reseller of airline tickets. As I entered my destination and dates to get some prices for a round trip ticket the website required me to enter my credit card number. As I looked around for different flights at different times and prices, the website displayed a 'Thank You' message and informed me that I just made a...
Dec 26, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I ordered the free trial sample. I received it and started taking it. They said if I felt this was the right product for me I could order it. They said if nothing was done in 29 days that they would send the order. They billed my account twice for $149.95 and another time for another free trial for $4.95 on day 20. I never ordered anything, except for the...
Dec 26, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
RedFlex is pulling the same crap in Louisiana right now. Gary and I have many things in common when it comes to this company. My 16 year old also got a Threat Letter/Bill of Attainder in the mail...however, it was addressed to me and told me that I had to pay up. We received the Bill of Attainder the day I filed an official complaint with the Louisiana...
Dec 26, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
On december 16th, I ordered items from barnesandnoble.com to be used as christmas presents. I normally would never order so close to the holidays, however, the website advertised - "fast and free delivery. " according to the advertisement, orders placed by the 17th would arrive 3 days after being shipped from the warehouse. My items were shipped on the 19th...
Dec 26, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I have tried Casting Creme Gloss Butterscotch twice. Does not cover grey at all and once the color did not change at all. I have used other L'Orealproducts with success and other products with no problems. I told Loreal of my problems but the response was to blame me for my type of hair and told me to go to a hairdressers and have my hair colored even though I told them I had had no problems before.
Dec 26, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Well, I have shopped with Amazon for years and was one customer who spent a lot of money with them. I did most of my Christmas shopping thru them as well as gifts all year round. I never had a problem with them until now and did it turn out to be some mess!!!! I ordered a camera from them on Dec 8th. I received it on Dec 12th and realized I ordered the...
Dec 26, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Since 2000 I was an extremely pleased customer with Netbank service. Every time I called their customer service I knew what to expect, friendly service and they got requests processed in a timely and accurate manner. I remember calling them for many reasons, from a debit card that I lost, and they courteously fedex me a new one because I was offshore, to...
Dec 26, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
My mother is a senior citizen and does not live with me. I do, however, pay her phone bills and have them sent directly to me. Every year she needs to fill out a form that results in a discount for her. This year she had filled out the form incorrectly and by the time I rec'd it back from her via mail, I only had 2 days for the deadline to get this form to...
Dec 26, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I am a member of Royal Holiday travel points exchange, got membership 2 years ago and every time I want to travel there is nothing available. I have been lucky going to Europe for 2- 4 days at a time and pay hotels out of pocket the rest of the vacation time there; ,1 time 3 days to Cancun and obligated to take the all inclusive package that is $60 daily...
Dec 26, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
My husband purchased a 2005 Chevy Silverado in the fall of 2004 with an auto loan from out then bank Hibernia National Bank. In December of the following year Hibernia sent out 'skip a payment' coupons to all customers who were in good standing. Basically it was a break from your car payment at Christmas with only interest to accrue for that month. Capital...
Dec 26, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
When they say it is too good to be true, you should run the other way. I was so taken in by the promises and the charm of these people, we had listed our car at 13,000 and they said if we pay 500.00 they would be able to sell it for about 15,500. And then we were told different time frames, one month and even two weeks. I talked to customer service and they...
Dec 26, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I too am a current victim of Vanderbilt Mortgage. They have repossessed my home and are trying to sell it tomorrow, the day after X-mas at a 'private sale'. They have been involved in a scam with my park owner who wants me to move out of this park as a retaliation for my non payment of money she tried to illegally bill me for after a court action not...
Dec 26, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I subscribe to xbox live service. Last week I was banned from playing for 1 day because they stated I abused there code of conduct, I accepted this as I did have the F word written on my profile, It has since been erased. I have since made sure I have not Disobeyed any of there rules as stated in there code of conduct. Yet I Have again been banned this time...
Dec 25, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
It all started when I received a email notification from Dell Inc. The sale was for flat screen TV's and my company has been thinking of purchasing one for our power point presentations, display of items in our catalog etc...
After choosing the desired TV I ordered a Sony Bravia 40", DVD recorder and a service plan.
I applied for credit and wa...
Dec 25, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I've purchased 3 electric "warming" blankets since January or February of this year. I have listed them above. Honestly, none of them worked over six weeks (if that long). Once I got them up to a good, high heat...they freaked out & basically just quit.
I assume that the companies are so afraid of being sued these days that they won't make the good...
Dec 25, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I purchased an Alienware Area-51 M5500 laptop in 08/07 for $1628. I have now been officially getting the run around from customer service. Here is my problem. About 4 months after I purchased the computer it started to randomly shut down of its own accord. The battery level made no difference. Unfortunately, I was deployed at the time and had no real way to...
Dec 25, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I paid over $700 for frameless eyeglasses. Both lenses cracked at the screw near the nose rest, at just over 3 month after purchase. Glasses were used and cleaned very carefully, never dropped or bent, and worn all day. I purchased the glasses at Glen's Eye Care in Manalapan, NJ. I was not told the glasses have a 3 month guaranty. Glasses are bought for use...
Dec 24, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I have had sprint service now from September 12, 2007 to today December 21, 2007, a little over 3 months. I have had nothing but problems. My first problems started with the phones themselves. I first ordered my 3 phones online with a special rebate that would apply and make the phones at no charge.... THAT IS $0.00.... for each phone. I received all phone...