The complaint has been investigated and resolved to the customer’s satisfaction.
I am writing to inform of a recent experience of mine that falls into the category of "poor" Customer Service management by the Nissan Motor Company. I have detailed the history of events below and am extremely disappointed and surprised at how 'Casual' my concerns have been accepted by the organization in question - Nissan Motors Essendon.
My issue...
The complaint has been investigated and resolved to the customer’s satisfaction.
A new policy. A manipulation of your funds.
Bank of America, apparently developed a new policy that will basically steal your money whenever they are short of funds. Complete bogus. Ive had other banking institutions and have friends who are Managers of banks, and have never heard of charging you overdrafts on funds that are pending, only when it i...
The complaint has been investigated and resolved to the customer’s satisfaction.
Everything is great the first year, then after your contract is up, they of course raise your rates, and when you try to cancel, they only give you seven days to get their equipment back to them. They shipped the boxes by fed ex on 3/14, I canceled on 3/12, it's 3/17 I still have not received the boxes, I just told the jerk customer service idiot...
The complaint has been investigated and resolved to the customer’s satisfaction.
In January 2008 I purchased what I believed to be only 2 adult theme parks. Anything else that was included would be free. The sales person I would say deliberately forgot to mention that my husband and I would have to attend a 90 minute presentation in order to receive our 'free hotel accommodations'. Had I known this I would certainly have refused the...
The complaint has been investigated and resolved to the customer’s satisfaction.
On March 6, 2008, my partner Brian, had an appointment at EGW in Denver. He had, in hand EGW's current ad listing a price of $129, which was to include: A three (3) month supply of Accuview contacts.
One (1) pair of prescription glasses,
One (1) pair of non-prescription glasses (from 'selected styles'),
Two (2) boxes of contact lens solutions, ...
The complaint has been investigated and resolved to the customer’s satisfaction.
I was so frustrated in my career of waitressing. I came across an add that suggested no college degree, training provided. So, I called. Guaranteed 475 a week.Yeah right! I was promised 475 a week plus paid vacations, bonuses, the whole nine yards. BUT that first weekend I had to sell to my friends and family.
#1 I did not sign up for sales the add...
The complaint has been investigated and resolved to the customer’s satisfaction.
My husband and I have eaten at the "new" Popeyes restaurant twice. The first time I had a terrible stomach ache only - but last night I had diahrea 5 times or so. I had terrible pains, and sweats all day today. I don't know what is in the spicy chicken batter but something isn't agreeing. My husband has a much higher tolerance than I do and he also had the...
The complaint has been investigated and resolved to the customer’s satisfaction.
To Whom it May Concern
My daughter and I recently stayed at this hotel (Four Points by Sheraton Historic Savannah) February 28th - March 1, 2008. We were in town so that she could attend the Farewell Ceremony for her boyfriend who was being deployed to Iraq the following week. My daughter stayed in room 533 of the Sheraton on Thursday night with her...
The complaint has been investigated and resolved to the customer’s satisfaction.
On December 30th, 2007, I purchased the book "Stalking the Soul" online. The most inexpensive price listed was $79.97. Since the book had been recommended by Dr. Alice Miller and since the reviews were so "glowing", I thought I would be getting a textbook sized book or workbook-type book. I also expected a very high quality product for that price. What I...
The complaint has been investigated and resolved to the customer’s satisfaction.
Cash advance companies approve you have you send all your paperwork and then reject you for lets say no direct deposit. In the ad it never states you must have direct deposit. Cash advance network is a rip off. They need to state direct deposit needed so they don't waste consumers time. If you work you don't need a bank statement, but if you receive benefits they need bank statement and benefit stub. Thats discrimination.
The complaint has been investigated and resolved to the customer’s satisfaction.
3 years after I bought my previous mattress which delivered its moneys worth, me & my wife decided to get another mattress. Since we both have sensitive backs we decided to purchase something that would last longer than 3 years. We went to Sleepys after trying out a few mattresses we short listed a Simons mattress for $700 with a 10 year warranty & Sealy...
The complaint has been investigated and resolved to the customer’s satisfaction.
They keep charging my card even the very day after emailing a cancel notice. Tea does not work. BBB is worthless to report to. Your Credit card company will not be able to recover your monies WuYi Source/ iw living lean charged you. Said I could return for any reason, can't find a return address or talk to a real person or cancel next delivery. So, today...
The complaint has been investigated and resolved to the customer’s satisfaction.
My credit card was charged this month $1.00 each by Easy Saver and American Leisure without my authorization. It was very difficult to cancel. They gave me bogus cancellation websites. With much patience, I finally reached them on the phone #s given on my credit card bill and hopefully this has been canceled. I received confirmation #s for my calls.
The complaint has been investigated and resolved to the customer’s satisfaction.
I just wanted to add that this company, should be banned from operating. I agree with many of the reports already put forward. I too signed up in a weakened state and found that most of the contacts are nothing more than scam artists. All you need do is take a look at the photos of many of the girls and it soon becomes apparent that they are duplicated...
The complaint has been investigated and resolved to the customer’s satisfaction.
I was duped into signing up for an extended warranty plan for an appliance I bought at Circuit City. When the appliance recently stopped working I called the toll free number on my Circuit City Advantage plan to arrange for a repair. This is where the rip off begins. No one picks up the phone. I was directed through a series of questions to make sure I wa...
The complaint has been investigated and resolved to the customer’s satisfaction.
During the summer of 2007, a very sly APEX alarm, door-to-door salesman came to our door and got us to sign up for an alarm system. We were told we could cancel at any time (which you can only if you pay out the contract or get someone to take it over). We were also told the system was the best around. We signed the contract not knowing we only had a 3...
The complaint has been investigated and resolved to the customer’s satisfaction.
Yesterday, while cooking dinner, I turned the GE wall oven (model: JTP85BA2BB) on to bake at 350 degrees. About 15 minutes later I walked past the oven to notice a bright fire in the right corner of the oven. I opened the oven and noticed that the bake element (bottom of oven) was burning as if it was a big slow fuse (no, there was no grease involved...
The complaint has been investigated and resolved to the customer’s satisfaction.
What happened to this company? I signed up with them a few years back and they were fine. But now email doesn't work and I typically have to wait 90 minutes to talk to a human. I was having problems a few months ago. Thought Id wait until they moved my account onto their new platform. That was a big hassle in itself. Now its moved, and things have gotten...
The complaint has been investigated and resolved to the customer’s satisfaction.
I went to pay my mortgage and was told that the bank refuse it, then force my house into foreclose. I went home and call chase to find what is the problem. I was behind on my mortgage two months and they start to foreclose on my house. I ask the guy why they not taking may payment, he said because your is in foreclose. I said what he said we could foreclose after 30 days.
The complaint has been investigated and resolved to the customer’s satisfaction.
I told A & E factory Service person on the phone that my exhaust fan switch for my stove is broken and my ignitor is not working also Service guy came out took less than 5 minutes and said yap. the fan switch is broken and you need a new ignitor. It will costs $270 to replace both plus the $64 service call. I ask if he have the parts with him. He said no...
The complaint has been investigated and resolved to the customer’s satisfaction.
This store requires a one-third CASH deposit, and then they charge you a one-third "restocking fee" if anything goes wrong. Spending $3, 000? You may just be "donating" $1, 000 to Furnitureland South.
I ordered a desk for my home office from Furnitureland South (FLS) on November 10, 2007. I was assisted by the salesperson Betty Coleman, who has since...
The complaint has been investigated and resolved to the customer’s satisfaction.
Overnight the contactor on our A/C unit outside shorted out causing the unit to continually run even though the air handler inside the house was off. I called Universal Air in the morning and they sent a technician out in the afternoon. After removing the access panel from the outside unit, he quickly diagnosed the bad contactor and informed me that he can...
The complaint has been investigated and resolved to the customer’s satisfaction.
We've ordered lots products from IBOX TRADE in Hong Kong. The sample that they sent to us is fine but when we received our orders it was terrible! They made lots mistakes and the owner had guaranteed us that he will follow our request but none of it happened. When we tried to contact him he just disappeared. Very irresponsible. We paid in full in advance but they took advantage of us. Very terrible company.
The complaint has been investigated and resolved to the customer’s satisfaction.
My mitchum smart solid unscented crumbled half way through usage twice in 2 times I have used it. Thats 100% failure rate!! What ever happened to the original unscented solid. Revlon... I am very unhappy!!!
The complaint has been investigated and resolved to the customer’s satisfaction.
Without going into excessive detail, as it's not really necessary, I found myself about to pass out from a severe diabetic crisis at a customer service desk in CDG in Paris. I asked for urgent medical aid, and was refused by the attendant. As I was about to pass out, the rage of the other travelers around me encouraged the AF agent to do something. He...
