The complaint has been investigated and resolved to the customer’s satisfaction.
In late 2007 I decided to let my subscription expire - or so I thought. Then, over the past couple months I've received letters from The New Yorker formulated as if they were "invoices". I thought this was a ploy to pressure me into renewing, and figured that simply not paying the "Invoice" would be enough. I still suspect that's what's going on, but today...
The complaint has been investigated and resolved to the customer’s satisfaction.
Dear Cathay
I travelled with your airline Sydney to Hong Kong Business class Friday evening 15 Feb 2008 on CX 138 I was in seat 12H. I had booked on Cathay as I needed an evening flight and I needed to get a good sleep on the flight to do business the next day after a further flight to Beijing. I had paid full business class fare only to find an OLD plane...
The complaint has been investigated and resolved to the customer’s satisfaction.
Complaint: La-z-boy Inc. Regarding power recliners - Purchased 8-5-2008-Warranty deception.
This recliner has been repaired so many times I cannot count.
1. Day recliner delivered it had to have the left side replaced, and I complained that recliner going back there was a clunk. I was told it needed a period of adjustment. I later found that the bracket...
The complaint has been investigated and resolved to the customer’s satisfaction.
I have noticed that a company which shows up on our bank statement as Euepoch.com has taken money out of our account on more than one occasion. I have a joint account with my finance and it is his card that has been used. We just do not know what it is for. The only accounts that has or has had our details in the past are paypal and William Hill. I am...
The complaint has been investigated and resolved to the customer’s satisfaction.
I was in Orlando, FL recently and I had my card stolen on March 7th, 2008. I quickly called and was told that there had been a charge of $936 dollars to my account already. I was furious. I asked what they could do and they told me NOTHING until the charge had settle. I said okay well then can I get a dispute form. They said that they would email me one and...
The complaint has been investigated and resolved to the customer’s satisfaction.
Took my 1995 chevy tahoe in for an oil change. Marked old oil filter before taking it in and checked oil and other fluids first was 1/4 quart low oil. Got home and checked to see if job had been performed and no surprise it had not. Had bad service years ago and thought would give them a second chance after being assured all local locations had been bought out by new owner. This was also a lie.
The complaint has been investigated and resolved to the customer’s satisfaction.
I need your help to redirect this mail to the proper Department of Emirates Airlines and get me justice from Emirates Airlines.
My wife and 2 daughters are traveling by Emirates flight from Delhi to Lagos vis Dudai.
Since the ticket of my wife and youngest daughter was booked as Lagos/Mumbai/Lagos the eligibility for baggage is 40 kg as assured to us by...
The complaint has been investigated and resolved to the customer’s satisfaction.
Rainsoft of Birmingham called us about testing our water and the very first night they tested the water coming out of the kitchen faucet, then they tested the water coming through the "mini" Rainsoft filtration unit and told us how great our water is going to be. Less soap, no scrubbing, soft and clean water.
The water did not get soft, the water i...
The complaint has been investigated and resolved to the customer’s satisfaction.
I purchased a 1 month shutterstock account (costing $200) because they are one of the biggest stock photo sellers out there, and it seemed alot more economical than IStockphoto which is currently very expensive. Don't get me wrong, they are a great value if you don't mind:
1. Quite a few 'error' situations that arise - some of the photos I tried to...
The complaint has been investigated and resolved to the customer’s satisfaction.
This company repeatedly calls my house (unreasonably too early in the A.M. and too late in the P.M) asking for a person that does not reside at my address. When asked how they got my number or why they are calling me for another person they will not give me any information of how they link me to the person the are trying to reach and the representative...
The complaint has been investigated and resolved to the customer’s satisfaction.
Do not bank with us bank. They don't care about you and only find ways to scam out of your money. You can accidentally go over one dollar and put money in to fix it and notify bank but end up charging you 35.00 anyway. Use credit union or a small bank. After i fix everything i am closing my account and having nothing to do with us bank. I don't need people...
The complaint has been investigated and resolved to the customer’s satisfaction.
Sometime in Feb of 2006 my son was approached by a salesman who worked for Vericomm. The salesman told my son he had a great deal and it would cost us much less in fees for using his company. The salesman then came to me and explained that there would be a fee for the credit card equipment but it would be refunded to us each month so that the equipment...
The complaint has been investigated and resolved to the customer’s satisfaction.
I emailed Yankee Candle customer support with my issue and received no response. So I'm going to post it here.
I bought a Yankee Candle Fragrance Fan a couple weeks ago. I set it up per the instructions, and placed it on top of our TV in the family room. It worked great and smelled great.
And then a few HOURS later, I picked it up to show my husband and...
The complaint has been investigated and resolved to the customer’s satisfaction.
I took my phone into Sprint PCS to have them look at it for the 2nd time for quick draining battery... I come back to pick the phone up and the gentlemen helping us (the floor manager) tells me the phone has no problems but they did a software update. I look at my contacts to make it sure its mine and it was somebody elses phone. The gentleman apologized...
The complaint has been investigated and resolved to the customer’s satisfaction.
The following is a copy of the complaint that I filed with the public service commission, the bbb, and also ga dept of consumer affairs. I made this complaint to the following companies on 3/18/08. As of today, march 26, I have had two calls from at&t consumer relations dept, who say that my check was processed yesterday, and I should receive in 1 week. We...
The complaint has been investigated and resolved to the customer’s satisfaction.
I am writing this post in attempts of resolving an ongoing and seemingly endless issue and hopefully spare others from having a similar experience. Advice ---- go elsewhere to purchase. I have been trying to resolve issues with my Kraftmaid cabinet purchase since mid 2006. After having dealt with at least 10 various people representing Home Depot and still...
The complaint has been investigated and resolved to the customer’s satisfaction.
I ordered a Turducken from Cajunstuff.com on February 5th, 2008. They charged my card on February 6th, 2008. I still have not received my turducken that I ordered from them. I have contacted the company several times as well as emailed them but to no avail. I have yet to receive my product nor get some type of response to my constant attempts at...
The complaint has been investigated and resolved to the customer’s satisfaction.
I simply cannot believe that a company would not even attempt to change its ways after having read countless complaints about the way Dell handles its customers!! Ihave been through one of thee most frustrating experiences - my computer is now dead and i have lost everything after following for FIVE hours what some tech person told me to do!! I am still...
The complaint has been investigated and resolved to the customer’s satisfaction.
Majic windows is a horrible company. Hard work means nothing to them. The General Manager and just about anyone else in the company of authority are all family hire on's-inlaws of Rod Rue the owner who married a bulldyke who left him with the intent on taking him to the cleaners. He only keeps them on so he will not have to give them a real wage and so he...
The complaint has been investigated and resolved to the customer’s satisfaction.
Recieved ipod and 30 day trial from directtv promotional. The emusic .com site has been billing me 14.95 per month and and customer service is nonexistent and unresponsive. I've been unable to get a phone number or customer service address that is functional. I've read numerous reports re nefarious practices by emusic.com against participants who have...
The complaint has been investigated and resolved to the customer’s satisfaction.
I fell sucker to Travelocity today. I booked a flight plus hotel using a $75 OFF coupon. The rep asked me if I wanted a rental car. I said yes at first but before I gave him my credit card number I told him I didn't want it. He said no problem. Then I check and sure enough, there is a rental car on there!
No problem I thought, it was an easy mistake...
The complaint has been investigated and resolved to the customer’s satisfaction.
My husband and I paid Starlight Ranch/Jim Baird a $275 deposit in July 2007 and started paying board for our horse. We were actually saving our spot, since our horse did not arrive from out-of-state until the beginning of September.
In December we decided to move him to a different facility, due to the conditions at Starlight. We left a written 30-day...
The complaint has been investigated and resolved to the customer’s satisfaction.
I signed up with Net Detective and paid $29.95 for 3 years membership. I then started checking out previous renters that owed us money for rent and damages of which I could not locate. No info came up on them so I entered our apartment building's address of which we have owned for 2 1/2 years. Tenant names that I have never heard of came up as living in the...
The complaint has been investigated and resolved to the customer’s satisfaction.
On March 10th, 2008 I regrettably became another victim of Innovative Merchants Solutions. The first batch approximately $23, 000 was composed of several transactions. After being contacted by the incredibly rude and unhelpful risk management department, they told me they were unable to verify these transactions and I needed to fax over all the invoices and...
The complaint has been investigated and resolved to the customer’s satisfaction.
As an incentive to switch to triple play Verizon FiOs, Verizon flaunted a $200 Gift Certificate from Best Buy. It was communicated when I had installation in the month of January 2008, the 22d of which month I received a confirmation letter for the package. On February 1 I received a letter specifically discussing the Gift Card. I registered on the Internet...
