Menu
Register
Write a review File a complaint
Casio Customer Service Phone, Email, Contacts

Casio
Reviews and Complaints

Casio's customer service contact info has been verified by the ComplaintsBoard team. We made sure it's all legit and accurate, so you can trust it! 👌
www.casio.com

Learn how the rating is calculated

3.0 35 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Casio Complaints 35

ComplaintsBoard
T
12:02 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Casio Casio is playing games

My problems with Casio!

Casio really sucks! .. I am still waiting for Mandy or Gus to call me back about my refund ... I had a problem with my Exilim ~EX-S10 camera which I loved ... the camera was not even a year old. Since I lived close to the office I took it in myself and they said they fixed the problem, when I got the camera back it had the same problem, so I took it back again. They replaced it with a reconditioned camera ! Guess what 3 weeks later there was no image... sent the camera back of course it was now out of warranty, according to them~ lucky me ! They said the camera must have been dropped, which did not happen at all ~~ They offered to fix it or I could do an upgrade~~~ ohhh but I have to pay for it! ~~~ I said no. I feel I was given a defective camera. They insisted no. Ok I decided to pay for the replacement (UPGRADE!) camera. Now they no longer have the EX-S10~~ WOW!~~ what does that tell you ... problems with this camera ... HMMMMMMM, makes you wonder. I am a fair person so I went for the upgrade, ohhhhhhh what a night mare. I put out $298.53 ~~I got the camera December 23 2009, the EX fh 20 ~ utter crap the camera never worked it had problems .. Yes! you guessed it, it was RECONDITIONED~~~ I drove to the office on December 30th 2009 TO EXCHANGE IT ... Now they said they could not do an exchange ... " Leave it for repair " I told them NO WAY ~I was very disappointed and I wanted a refund I did not want the camera I have just had it with Casio, I really wanted nothing more to do with them or their product, I had just had enough.
I have a lot of patience~ I sat in the lobby for about an hour .. Spoke to 2 people in management names mentioned above and was told the person who approves refunds was out of the office and I would get a call January 2nd 2010. Never got the call.. I called January 7th 2010 was told I would get my refund by January 12th 2010 … called again Jan 21st 2010, call again February 2nd 2010 still no refund ... I have no camera Casio has my money and they are not working with me. I am about to loose it and Casio will be sorry. They have no Idea. I was told Gus would call me Thursday 4th or Friday 5th of last week, of course I got no call. Something has to be done about how Casio treats their customers. I would not recommend Casio cameras to anyone. I want MY MONEY BACK.

Read full review of Casio and 4 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
4 comments
Add a comment
J
J
Jack Roddy
,
Nov 19, 2008 2:42 pm EST

Refused to provide warranty work on a 3 month old camera

Y
Y
Yolanda Huertas
, PR
May 07, 2011 5:13 pm EDT

The camera turn off and didn't show the lens.

Y
Y
Yolanda Huertas
, PR
May 07, 2011 5:20 pm EDT

Turn off and on rapidlly and the len isn''t functioning

Y
Y
Yolanda Huertas
, PR
May 07, 2011 5:17 pm EDT

La camara prende brevemente y se apaga. El lente no sale hacia afuera

ComplaintsBoard
P
2:13 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Casio Casio Lens Error

Casio camera suffers from a product defect that freezes the camera sometimes with the lens fully extended. The display Reads "LENS ERROR".

The company fixed it once, but refused to fix it again and wanted to charge us for repairs.

Do not buy this camera.

Read full review of Casio and 1 comment
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
1 comment
Add a comment
M
M
Marie Francois
Brooklyn, US
Aug 23, 2011 11:20 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

The camera lens can not close properly.

ComplaintsBoard
J
3:55 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Casio duplicate casio G shock

i have been in Sharjah, UAE for few months. I came here for an assignment. I wanted to buy a Casio G-shock. I went to many shops to buy one. But then to my surprise i saw casio watches in a small shop in sharjah. when i enquired, it was so cheap. i asked the shopkeeper whether it was original. he told it is and he told its Korean made.
But when i checked it properly i could make out it was not original because there was some problem with the switches.
i fought with that guy. but then they told if you want to buy you buy it otherwise to clear that area.

i felt it was really unethical. i wanted to do something legally towards them.

what can i do?

why the authorities allow such fake products to sell so openly?

why cant you stop them.

I knew the price of those watches so i was not faked. but i felt bad thinking about those guys who bought them unknowingly.

Please give a reply ASAP.

My email id is [protected]@yahoo.com.

thanks.

John

Read full review of Casio and 1 comment
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
1 comment
Add a comment
T
T
t-baby1
Brooklyn, US
Dec 07, 2011 10:52 pm EST

listen i have a few complaints about the product g-shock watches. eveything about this product is cool but the only thing i have o say that bugs me is the fact of the annoying noise of the alarm system. the company should find a way to make one where you can turn it off after ou done to avoid the alarm sounds and save the battery.

ComplaintsBoard
R
10:07 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Casio Faulty keyboard

I had purchased a keyboard (Casio) on16th June'09. I have hardly used it for 4 days faced some problem with the keyboard. Dealer has kept the keyboard with him for almost 2 weeks. There is no sign of getting the keyboard back. Whenever I call up the vendor they say it is with the Casio company.
Could you let us know why there is so much delay. If the instrument is faulty they should immediately replace it with a new one or get it fixed.

Read full review of Casio
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
W
8:38 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Casio DATABANK WATCH

I LIKE MY CASIO DATABANK WATCH, BUT I DISLIKE THE FACT THAT THE CASING IS MADE OF SOME KIND OF CHEAP/WEAK PLASTIC. AS A RESULT OF THE POOR PLASTIC, THE EARS WHICH PROJECT FROM THE CASE (IN WHICH THERE ARE PINHOLES IN WHICH THE PINS THAT HOLD THE WATCH STRAP ARE INSERTED) BREAK OFF ON A FREQUENT BASIS.

BECAUSE I LIKE THE WATCH ITSELF, I HAVE BOUGHT NEW REPLACEMENT CASINGS INSTEAD OF BUYING A NEW WATCH. I HAVE BOUGHT SO MANY CASINGS OVER THE YEARS, I HAVE LOST COUNT.

I HAVE SEEN ON THE INTERNET A NUMBER OF OTHER COMPLAINTS FROM OTHER DATABANK OWNERS ABOUT THE EARS BREAKING OFF THEIR WATCH CASINGS.

IT IS EVIDENT THAT THIS IS A PROBLEM THAT CASIO HAS SHAMEFUILLY ANDINEXCUSABLY FAILED TO ADDRESS.

Read full review of Casio
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
F
7:14 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Casio Battery Replacement and Customer Service

I am writing to express my dissatisfaction with the estimate that was received in reference to my Casio G-Shock. The watch was purchased from JcPenney’s in 2008 for well over $150. Spending that amount of money on a “solar-atomic” watch was perceived as a worthwhile purchase based on the features of the watch and reading about what the G-Shock could physically take. I am a Police Officer in Tampa, FL and I needed a good watch that could take the abuse. I assumed that this watch would meet my expectations and be able to absorb the demands of my daily job.
Approximately 2 months ago the watch started blinking in the battery zone when the illumination button is depressed. When I finally had a day off to contact the repair center I was told that the issue sounded like a "backup/illumination battery” issue and the estimated cost on this repair would be $15. This was a shock in the first respect due to my understanding that this was a solar watch, but the technician I spoke with informed me that the illumination on the watch needed a battery. I wanted to fix my watch so I sent the G-Shock in for repairs on the 17th of March 2009. Today (March 27, 2009) I receive a letter stating that the ESTIMATED repairs are $35.00 without an explanation of exactly what is going wrong with my watch. The requested grand total is $45.00 on top of the $8 it cost for me to send the watch in initially. I am completely disgusted with my purchase at this point and will pay the additional $7.95 for return shipping without repair.
I guess my assumption about what a great watch the G-shock was is false. I just wanted to express my dissatisfaction in your product and the steps I am needed to take just to get this watch back into service. You can rest assured I will not purchase another G-Shock or Casio product nor will I recommend it to anyone that is in need of a good service watch.

Read full review of Casio and 3 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
3 comments
Add a comment
M
M
M Flo
, US
Feb 17, 2017 10:14 am EST
Verified customer This complaint was posted by a verified customer. Learn more

You guys are both clowns.

By the way, if you bought it retail and it fritzed within a year, why didn't you just use your product warranty?

And to the #### "real jeweler", most "solar" items like watches have capacitors of which some are still "rechargeable batteries" and is not false advertising...the solar panel recharges the batteries. Without batteries, how do you keep the watch working when in the dark? You nincompoop.

And back to the Tampa "cop". How much do policemen make in Tampa anyway? Really, all this fuss over a $150 G-Shock? You probably shouldn't be wearing a watch. Go attach a Sundial to your squad car.

U
U
UgaDawg
Washington Court House, US
Aug 01, 2010 2:32 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I simply need a battery replaced in my Casio GS300 Titanium. They fully expected me to pay $35.00 to $40.00 by sending it to their "Service" center in California. What a frigging joke. These clowns should not be allowed to manufacture anything at all. We're talking about a battery replacement, that's it. Along with the gentleman from Tampa, I too will never buy another Casio product, nor recommend one to anyone.

jamesisajeweler
jamesisajeweler
Atlanta, US
Apr 02, 2009 4:14 am EDT

Hello to you i'm James The Jeweler in Atlanta, Ga and i also have my own educational discussions here under "JEWELRY & WATCHES" i was reading your complaint here and i first must say that i'm sorry you had to deal with such POOR CUSTOMER SERVICE and a LACK OF KNOWLEDGE OF THE WATCH YOU PURCHASED FROM JC PENNY'S in 2008.

I'm a REAL JEWELER in Atlanta, Ga and sell many types of watches, from the high end to the QUALITY LOW END, i don't know what exactly this G-SHOCK watch does but i will be looking it up to find out, but i will tell you that in the future make sure you know for sure if a watch IS OR IS NOT SOLAR POWERED, and if this watch is being advertised as a SOLAR POWERED watch, only to find out you still need to put a battery in it, that's FALSE ADVERTISING and JC PENNY'S could be sued for misleading the jewelry buying consumer.

In the future should you need my services to educate you on any item of jewelry, or to get you the watches or jewelry you'd like to buy feel free to contact me at any of my contacts below, and if you have any questions for me feel free to ask me.

Contact James The Jeweler:

Either here or at my email address: jamesthejeweler@yahoo.com

Phone: [protected]

My Online Jewelry Blog: http://jamesisajeweler.blogspot.com

ComplaintsBoard
V
1:59 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Unbelievable that they sell such junk. Casio used to be an excellent choice! My new watch "glass" is made of soft plastic! It scratched already badly within 2 weeks! My cheaper previous Casio watch even after 10 years has only minor scratches!

Read full review of Casio and 1 comment
ComplaintsBoard
L
8:19 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Casio Numbers on the read out are not complete

I bought a Casio Calculator at the Office Max Store in Crystal Lake as it was an advertised sale item. Although it was inexpensive, I always believed Casio product to be superior to other electronic equipment so I purchased one as a gift. It is a 12 Digit, Tax & Exchange desktop calculator, model HR-8TM. My friend just recently confessed to me when I asked her how she likes using the calculator that it never worked right for her. I was so embarrassed!
She told me the digital read display area does not show the numbers in their entirety and that it has messed up her check book calculations a number of times so she quit using it. I would appreciate it if a new one could be shipped to me and I will gladly return the defective one. This item was purchased right after Christmas 2008. It is only about 3 months old.

Read full review of Casio
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
K
12:38 pm EST

Casio Casio Exilim

4 months ago I purchased a new Casio EX-Z1080 from Amazon.com. Everything was great with it until around Halloween time when I started having problems. Keep in mind I babyed this camera, never dropped or bannged it once, purchased a special, padded hard case for it and it was in like NEW condition with not a scratch on it.

One day I was taking a picture and then switching mode to view and the screen went black and the camera shut off, lens still out. After that the power button was non responsive. I took the battery out and put it back in and at that time, the lens retracted and it came back on.

Now about 2 weeks ago the same exact problem happened, however no matter what I did, the camera would not respond. The lens was out but nothing would happen.

I called Casio customer support and they gave me instructions on sending the camera in for repair under warrenty. I paid out of pocket to have the camera sent to their repair facility. 4 days later I get an e-mail saying it would cost me $140 to repair the camera.

Yep, for a 4 month old camera. I called and the customer service lady told me the technician said there was evidence of the camera being misued or dropped. Which is complete baloney. I never dropped the camera once.

Then she said her supervisor would call me in 24-48 hours to discuss the issue with me and its 4 days later and I never received a call.

Now, I have to pay another $8 for them to send it back to me broken.

I will never ever buy a Casio again and I can't wait to tell everyone I know what a crummy company Casio is.

Read full review of Casio and 2 comments
Hide full review
2 comments
Add a comment
N
N
nansno54
San Angelo, US
Jan 22, 2010 2:22 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

I called Benson Smith directly, expecting him (as I understood it) to be the CEO of Casio America. I spent 10 days listening to his excuses, when this camera has well-document KNOWN issues.. I refused to send it back and forth. It cost 110 bucks -- just replace it! Make an executive decision! In angering me, he has made certain that my family and I are ditching our Exilims today, and buying another brand. I can't rely on a frozen, crazy-acting Z80, and I'm not going to send it back and forth and be without.

Have the FORTITUDE, Mr. Smith, to just spend a buck and preserve customer goodwill. You can be assured I'll avoid all Casio products in the future. I once had a defective PURSE replaced, free of charge, by the CEO, because the color rubbed off of the one I had. A $300 purse was overnighted to me. I didn't even have to send them the defective one! And Casio can't replace a $120 camera? Poor customer relation skills.

A
A
ADLynch
Pensacol, US
Jul 13, 2009 7:14 am EDT

Same exact thing happened to me, only it has now been 3 1/2 months since I sent it off and I'm still waiting for it to be shipped back (unrepaired). I wonder how many people give Casio (more) money to fix a manufacturer's error? Great business plan, don't you think? I'm with you! NEVER again!

ComplaintsBoard
V
7:01 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Watch display failed during 1 year-warranty. Sent it twice to Casio's designated western US repair service, once to them directly. Returned unrepaired all three times. I made numerous calls and never talked with anyone with authority. In spite of several promises, no one ever called me back. Watch is useless in cool or cold weather. I'm more disgusted with...

Read full review of Casio
ComplaintsBoard
V
2:07 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Casio Fails to honor watch warranty

I purchased a Casio watch in February of this year. A week or so ago it fell off my wrist while walking through the house. I filled out the appropriate web form at Casio and sent the watch in for repair. On Monday (3/10) I received a repair estimate of $40 - nearly the price I paid for the watch.

When I called to inquire why they wanted to charge me for repair they indicated it was the band and not the watch and that the band was not covered under the warranty.

In fact the place on the watch that holds the pin that holds the band to the watch had broken. The band is fine

it is the watch case that failed.

They indicated they would notify me yesterday if they would reconsider by they did not call me yesterday or today.

Read full review of Casio and 2 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
2 comments
Add a comment
P
P
pbosque
,
Sep 17, 2008 3:54 pm EDT

I purchased a Casio G-shock 5-11 series watch with a black resin band about 1 year ago. After wearing the watch for about 9 months the watch band began to disintegrate- first the loop that the loose band end tucks into broke, then the plastic loop that holds the clasp tore, and the clasp fell off. To make matters worse, Casio no longer makes a replacement band that fits this watch. There a many different watch band designs for G-shock watches, so it is difficult or impossible to get replacements.

The watch works still, but overall, shoddy design of the band. Very poor customer support.

My advice- don't buy G-shock watches, or if you do, get something other than the resin band.

W
W
WSTERNFELD
Redmond, US
Aug 03, 2008 5:13 pm EDT

THREE DAYS AFTER I BOUGHT A CASIO DIGITAL WATCH, ITS INCREDIBLY CHEAP AND WEAK PLASTIC CASE BROKE AT THE PLACES WHERE THE WATCH BAND PIN HOLES ARE LOCATED.

IT IS EVIDENT THAT THE CASE IS NOT MADE OF SUFFICIENTLY STRONG MATERIAL TO WITHSTAND THE FORCE OF THE WATCH BAND BEING PULLED WHEN THE WATCH IS BEING STRAPPED AND OFF THE WRIST.

CASIO SHOULD BE ASHAMED OF ITSELF IN MAKING AND MARKETING SUCH A POOR QUALITY AND DEFECTIVE PRODUCT.

ComplaintsBoard
J
12:00 am EST

Casio Terrible experience!

Bought my digital camera Z700 Exilim October of 2006, the camera was seldom used, it only taken 100 pictures, tops! It was never dropped, it was always in the casing and in the room, now when taking pictures, its having horizontal lines, and so bright.. But when taking video it was ok and NO ISSUES! ONLY When taking PICTURES! Sent to compex where i bought it 15 months ago,,

3 months after the warranty, now this! They are charging me for P 10,000, for the repair. WHAT! With that amount of money, and add a little more, I COULD BUY BETTER AND MORE EFFICIENT DIGICAM... Than this piece of ###! CASIO staff, if any of you can do something bout it, well until then I'll tell, my friends, relatives and co workers, to NEVER, NEVER, BUY CASIO and from COMPEX again!

Read full review of Casio and 1 comment
Hide full review
1 comment
Add a comment
J
J
Jose Mari Garchitorena
,
Feb 07, 2008 6:28 pm EST

This Is A KNOWN ISSUE! pls check This Site:
http://www.fixya.com/support/t103590-white_line_across_image

ComplaintsBoard
H
12:00 am EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I sent my new camera, 5 weeks old to CASIO for repair on May 21.07, Price at Brandsmart $ 390.00 plus memory card of $45.00 Today is June 25.07 over one month later! I have phoned several times and nobody could give me an answer what happened to my camera. Then, three weeks ago, I received a camera from another customer, I called and they said they would...

Read full review of Casio and 17 comments
ComplaintsBoard
V
12:00 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Casio Lost my camera and my $230!

I purchased the casio ez600 camera on 12/26/06. This was my first casio purchase. I have always used kodak easy share cameras in the past.

However, I wanted the new sleek and slim design and decided the purchase the casio. I bought the camera on sale for $230. It was a great camera. I'm practically obsessed with taking pictures. I travel a lot with my job and am always snapping away. I was on vacation last week and unfortunately lost my camera on day one. However, it wasn't my fault. The piece connecting the strap to the camera broke without me knowing it. I later found the strap and broken piece in my purse. I only had the camera for 3 weeks. I called casio and was told nothing could be done, even though I have a one year warranty including broken parts. I asked if I could purchase the camera at a cheaper rate, seeing how I would not need another docking station or additional attachments. Again, I was told no--I would have to purchase the whole set again. Not only did I lose my camera and my $230, I lost my 1 GB memory card that had lots of fun pictures on it. I just wanted everyone to know how casio treats their customers. Maybe $230 isn't a lot of money to them, but to me it is!

Read full review of Casio
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
T
12:00 am EDT

Casio G shock - battery replacement problem

I was a big fan of G shock and all of their products for many years now.
a few years ago I bought a Mudman "Gaussman AW-570" Analog with the Titanium back plate. i bought the watch at "The G Shock Store" in Manhattan, New York.
I only ever wore G shock watches, the greatest watches ever made, until you send them in!

Recently, I called their Dover, New Jersey location 6/28/06 to have the battery replace in the Gaussman, I asked if the letters on the case could be brightened and maybe the band replaced. The watch only had very little superficial ware, but I loved it, so I wanted it to be perfect. that watch had been all over the world with me always 100% reliable!
The operator said sure send 37.00 dollars , good price reasonable, no problem.
A few weeks later "Dover Casio" sent me a new watch and it was not even a "Mudman Guassman" nor was it Analog. I sent a 350.00 dollar watch and was sent a 50.00 dollar watch I can't wear!
I called and complained and was told "to bad, your watch is gone", I called two, three more times each time the operator didn't know what i was talking about! Finally an operator told me that the "management" had decided I could pick a new watch out, I could only spent up to 225.00 dollars on a new watch. I said my watch was 350.00! Casio New Jersey said take it or leave it. Their were no Mudman for sale in America any more, and the only Anti magnetic watches were under 80.00 dollars and crappy.
I called back two, three more times each time the operator new nothing, I gave them the work number they had on the invoice Finally an operator said we found your watch just send us the watch we sent you and we will replace the battery and band in your Guassman , I was very much relieved. I sent the other watch back and waited 1 month 2 months finally 9/18 /07 I called to complain, what was taking so long.
I was treated very rudely by a "Chuck" I told him 3 months was long enough and I was a little up set he only got ruder and louder. I told him I thought that he was very incompetent, and what was the problem . He said my watch was lost once more and i should call again.
I called the next day, by chance "Chuck" answered again and yelled at me, " you just called yesterday what do you expect !" " Competency I exclaimed!"
Chuck one of the operators really got mad yelling etc, then I received my "Guassman" G shock back 9/23/07 .
Well man it was destroyed the band cut the case looks like it has been threw a grinder and nothing was done, nor was my money refunded the 37.00 dollars for repairs that were never done. I have tried to call and talk to Managers the president in New Jersey location. No one has returned my calls and I have been treated like ### and my property destroyed by Casio's New Jersey incompetent unprofessional employees.
I really don't think I'm being unreasonable, what do you think?
Now i find out that their is a club for "Mudman Guassman" watches people all over the world, and that my 350.00 dollar watch is a collectors item worth maybe 500.00 dollar if it were in (good condition)!
I really don't think I'm being unreasonable, I have been treated horribly.
What next?

Tommy

Read full review of Casio and 3 comments
Hide full review
3 comments
Add a comment
H
H
Henry Espinoza
New Braunfels, Tx, US
Feb 15, 2023 11:53 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

I bought a watch by internet, immediately after I received the watch I ask for a return and sent back the watch following the instructions. CASIO received the watch on 12/19/2022, today I haven’t received my money back

A
A
ANIKET BHARDWAJ
, IN
Aug 26, 2016 7:40 am EDT

i bought casio ctk 810 from india madhya pradesh from gwalior city from tele center rangwala house deedwana oil, sarafa road
lashkar gwalior 474001, phone [protected], 2625422. the casio is bought from my mother name dr neelima bhardwaj
that ### shopkeeper gave us duplicate casio adapter for rs 500 and give no warranty.now my adapter is disturbed and shopkeeper refuse to send to the service center.

kindly take some action against that raskel shopkeeper.

W
W
William M Gutman
,
Jan 10, 2008 1:24 pm EST

I've had similar experience with Casio. Their repair service is utterly incompetent, and they have no concern for their customers or their reputation.

Casio Reviews 0

Looks like Casio has no reviews yet.
Write a review
Subscribe to receive notifications of all new customer feedback

If you represent Casio, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.

👉 Claim your business

Overview of Casio complaint handling

Casio reviews first appeared on Complaints Board on Oct 5, 2006. The latest review Technical Support was posted on Aug 4, 2023. The latest complaint Employee misbehavior was resolved on Nov 23, 2014. Casio has an average consumer rating of 3 stars from 35 reviews. Casio has resolved 17 complaints.
Ratings on other review websites
Trustpilot
Trustpilot
2.7
9 review
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Casio Contacts

  2. Casio phone numbers
    +81 429 348 900
    +81 429 348 900
    Click up if you have successfully reached Casio by calling +81 429 348 900 phone number 2 2 users reported that they have successfully reached Casio by calling +81 429 348 900 phone number Click down if you have unsuccessfully reached Casio by calling +81 429 348 900 phone number 0 0 users reported that they have UNsuccessfully reached Casio by calling +81 429 348 900 phone number
    100%
    Confidence score
    Japan
    +1 (973) 361-5400
    +1 (973) 361-5400
    Click up if you have successfully reached Casio by calling +1 (973) 361-5400 phone number 0 0 users reported that they have successfully reached Casio by calling +1 (973) 361-5400 phone number Click down if you have unsuccessfully reached Casio by calling +1 (973) 361-5400 phone number 0 0 users reported that they have UNsuccessfully reached Casio by calling +1 (973) 361-5400 phone number
    United States
    +1 (905) 248-4400
    +1 (905) 248-4400
    Click up if you have successfully reached Casio by calling +1 (905) 248-4400 phone number 0 0 users reported that they have successfully reached Casio by calling +1 (905) 248-4400 phone number Click down if you have unsuccessfully reached Casio by calling +1 (905) 248-4400 phone number 0 0 users reported that they have UNsuccessfully reached Casio by calling +1 (905) 248-4400 phone number
    Canada
    +44 208 450 9131
    +44 208 450 9131
    Click up if you have successfully reached Casio by calling +44 208 450 9131 phone number 1 1 users reported that they have successfully reached Casio by calling +44 208 450 9131 phone number Click down if you have unsuccessfully reached Casio by calling +44 208 450 9131 phone number 0 0 users reported that they have UNsuccessfully reached Casio by calling +44 208 450 9131 phone number
    100%
    Confidence score
    United Kingdom
    +33 169 192 060
    +33 169 192 060
    Click up if you have successfully reached Casio by calling +33 169 192 060 phone number 1 1 users reported that they have successfully reached Casio by calling +33 169 192 060 phone number Click down if you have unsuccessfully reached Casio by calling +33 169 192 060 phone number 0 0 users reported that they have UNsuccessfully reached Casio by calling +33 169 192 060 phone number
    100%
    Confidence score
    France
    +49 40 528 650
    +49 40 528 650
    Click up if you have successfully reached Casio by calling +49 40 528 650 phone number 2 2 users reported that they have successfully reached Casio by calling +49 40 528 650 phone number Click down if you have unsuccessfully reached Casio by calling +49 40 528 650 phone number 0 0 users reported that they have UNsuccessfully reached Casio by calling +49 40 528 650 phone number
    100%
    Confidence score
    Germany
    +39 240 708 611
    +39 240 708 611
    Click up if you have successfully reached Casio by calling +39 240 708 611 phone number 1 1 users reported that they have successfully reached Casio by calling +39 240 708 611 phone number Click down if you have unsuccessfully reached Casio by calling +39 240 708 611 phone number 0 0 users reported that they have UNsuccessfully reached Casio by calling +39 240 708 611 phone number
    100%
    Confidence score
    Italy
    +31 205 451 070
    +31 205 451 070
    Click up if you have successfully reached Casio by calling +31 205 451 070 phone number 1 1 users reported that they have successfully reached Casio by calling +31 205 451 070 phone number Click down if you have unsuccessfully reached Casio by calling +31 205 451 070 phone number 0 0 users reported that they have UNsuccessfully reached Casio by calling +31 205 451 070 phone number
    100%
    Confidence score
    Netherlands
    +47 55 197 990
    +47 55 197 990
    Click up if you have successfully reached Casio by calling +47 55 197 990 phone number 1 1 users reported that they have successfully reached Casio by calling +47 55 197 990 phone number Click down if you have unsuccessfully reached Casio by calling +47 55 197 990 phone number 0 0 users reported that they have UNsuccessfully reached Casio by calling +47 55 197 990 phone number
    100%
    Confidence score
    Norway
    +7 495 725 6466
    +7 495 725 6466
    Click up if you have successfully reached Casio by calling +7 495 725 6466 phone number 1 1 users reported that they have successfully reached Casio by calling +7 495 725 6466 phone number Click down if you have unsuccessfully reached Casio by calling +7 495 725 6466 phone number 0 0 users reported that they have UNsuccessfully reached Casio by calling +7 495 725 6466 phone number
    100%
    Confidence score
    Russia
    +34 934 858 400
    +34 934 858 400
    Click up if you have successfully reached Casio by calling +34 934 858 400 phone number 1 1 users reported that they have successfully reached Casio by calling +34 934 858 400 phone number Click down if you have unsuccessfully reached Casio by calling +34 934 858 400 phone number 0 0 users reported that they have UNsuccessfully reached Casio by calling +34 934 858 400 phone number
    100%
    Confidence score
    Spain
    +86 216 197 4898
    +86 216 197 4898
    Click up if you have successfully reached Casio by calling +86 216 197 4898 phone number 3 3 users reported that they have successfully reached Casio by calling +86 216 197 4898 phone number Click down if you have unsuccessfully reached Casio by calling +86 216 197 4898 phone number 0 0 users reported that they have UNsuccessfully reached Casio by calling +86 216 197 4898 phone number
    100%
    Confidence score
    China
    +852 23 772 288
    +852 23 772 288
    Click up if you have successfully reached Casio by calling +852 23 772 288 phone number 1 1 users reported that they have successfully reached Casio by calling +852 23 772 288 phone number Click down if you have unsuccessfully reached Casio by calling +852 23 772 288 phone number 0 0 users reported that they have UNsuccessfully reached Casio by calling +852 23 772 288 phone number
    100%
    Confidence score
    Hong Kong
    +91 116 699 9200
    +91 116 699 9200
    Click up if you have successfully reached Casio by calling +91 116 699 9200 phone number 1 1 users reported that they have successfully reached Casio by calling +91 116 699 9200 phone number Click down if you have unsuccessfully reached Casio by calling +91 116 699 9200 phone number 0 0 users reported that they have UNsuccessfully reached Casio by calling +91 116 699 9200 phone number
    100%
    Confidence score
    India
    +60 327 421 253
    +60 327 421 253
    Click up if you have successfully reached Casio by calling +60 327 421 253 phone number 1 1 users reported that they have successfully reached Casio by calling +60 327 421 253 phone number Click down if you have unsuccessfully reached Casio by calling +60 327 421 253 phone number 0 0 users reported that they have UNsuccessfully reached Casio by calling +60 327 421 253 phone number
    100%
    Confidence score
    Malaysia
    +65 64 807 100
    +65 64 807 100
    Click up if you have successfully reached Casio by calling +65 64 807 100 phone number 1 1 users reported that they have successfully reached Casio by calling +65 64 807 100 phone number Click down if you have unsuccessfully reached Casio by calling +65 64 807 100 phone number 0 0 users reported that they have UNsuccessfully reached Casio by calling +65 64 807 100 phone number
    100%
    Confidence score
    Singapore
    +886 226 532 588
    +886 226 532 588
    Click up if you have successfully reached Casio by calling +886 226 532 588 phone number 1 1 users reported that they have successfully reached Casio by calling +886 226 532 588 phone number Click down if you have unsuccessfully reached Casio by calling +886 226 532 588 phone number 0 0 users reported that they have UNsuccessfully reached Casio by calling +886 226 532 588 phone number
    100%
    Confidence score
    Taiwan
    +66 26 514 588
    +66 26 514 588
    Click up if you have successfully reached Casio by calling +66 26 514 588 phone number 1 1 users reported that they have successfully reached Casio by calling +66 26 514 588 phone number Click down if you have unsuccessfully reached Casio by calling +66 26 514 588 phone number 0 0 users reported that they have UNsuccessfully reached Casio by calling +66 26 514 588 phone number
    100%
    Confidence score
    Thailand
    +971 48 850 688
    +971 48 850 688
    Click up if you have successfully reached Casio by calling +971 48 850 688 phone number 1 1 users reported that they have successfully reached Casio by calling +971 48 850 688 phone number Click down if you have unsuccessfully reached Casio by calling +971 48 850 688 phone number 0 0 users reported that they have UNsuccessfully reached Casio by calling +971 48 850 688 phone number
    100%
    Confidence score
    UAE & Middle East
    +55 115 085 8090
    +55 115 085 8090
    Click up if you have successfully reached Casio by calling +55 115 085 8090 phone number 1 1 users reported that they have successfully reached Casio by calling +55 115 085 8090 phone number Click down if you have unsuccessfully reached Casio by calling +55 115 085 8090 phone number 0 0 users reported that they have UNsuccessfully reached Casio by calling +55 115 085 8090 phone number
    100%
    Confidence score
    Brazil
    +52 559 000 2071
    +52 559 000 2071
    Click up if you have successfully reached Casio by calling +52 559 000 2071 phone number 1 1 users reported that they have successfully reached Casio by calling +52 559 000 2071 phone number Click down if you have unsuccessfully reached Casio by calling +52 559 000 2071 phone number 0 0 users reported that they have UNsuccessfully reached Casio by calling +52 559 000 2071 phone number
    100%
    Confidence score
    Mexico
    +598 25 185 319
    +598 25 185 319
    Click up if you have successfully reached Casio by calling +598 25 185 319 phone number 1 1 users reported that they have successfully reached Casio by calling +598 25 185 319 phone number Click down if you have unsuccessfully reached Casio by calling +598 25 185 319 phone number 0 0 users reported that they have UNsuccessfully reached Casio by calling +598 25 185 319 phone number
    100%
    Confidence score
    Uruguay
    More phone numbers
  3. Casio emails
  4. Casio address
    4084, Miyadera, Iruma City, Saitama, 358-0014, Japan
  5. Casio social media
  6. Laura
    Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 13, 2024
Casio Category
Casio is ranked 1 among 297 companies in the Jewelry and Watches category

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.