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5 can eat for ? chicken
Hello, Today, October 2, 2023, I purchased a 5 can dine at the Fairview Heights, Illinois location.
When I got home and opened the box I just stood there trying to figure out what I got. The breast looked fine and the 2 legs were small but then I saw what looked like a chicken nugget. No, to my surprise it was the thigh. It was so small and the wings were identified only because they looked like wings but they were tiny also. Why is this location selling such small chicken parts? You need to talk with your supplier. You are ripping off your customers with these small chicken parts that look like nuggets. Like I said in the beginning the breast is still a nice size but the rest is unbelievably disappointing. Thank you for your time. Oh yeah, taking it back to the location was out of the question because I live 46 miles away. My treat when I go to this location is getting Popeyes chicken BUT?
They don't have available what is on popeyes menu and over cooking the chicken
My name is Mary Huff and I have been a long-time customer with Popeyes but recently had two experiences at 21990 Pacific Highway South, Des Moines, Wa 98098 phone number [protected] the 1st date was 9/24/2023 at 5:47 PM and the employee who was Spanish told me that they did not have any more spicy breast but look through the chicken and said I found a...
Read full review of PopeyesService
On Sunday, Oct. 1st. Around 3:25 3:30 ish.. I went thru drive thru get a pick up for someone. The manager Desiray Butlar had a very nasty attitude bc of whatever personal reason. I guess my girlfriend. I don't know bc I rarely even know her but she has a nasty attitude as well as threw the box of chicken at me. Hopefully it's on video. That was disrespectful uncalled for unexplainable and most of all unprofessional.
Read full review of PopeyesService at 2903 Clark Ave Cle, OH 44109
This service provided by this store is horrible. The complaints are numerous. They often get the orders incorrect, whether it be in the drive thru, in-person, or door dash. As a member of the community, we are tired of this treatment. It has become accepted-that if you order its going to be incorrect, be prepared to return to the store or chalk it, cause...
Read full review of PopeyesPromotion Advertised
An Ubereats order was placed on 9.27.2023 for the Popeyes Big Sandwich Bundle Family Meal. During this time Popeyes had an advertisement for their Ghost Pepper wings. If a $15 dollar or greater order was placed then, the customer receives free Ghost Pepper wings. I received everything in the Big Sandwich Bundle but, the Ghost Pepper wings were not in the bag. I am asking for this promotion to be honored, please.
Thank you.
Desired outcome: I would like the Ghost Pepper wings. Order# 94DB0.
Customer Service
I called the Popeyes Fried Chicken on Lamar Avenue at 2235 Lamar Ave, Memphis, TN 38114. The person who answered the phone hung up on me twice. I called to ask about the specials that were currently available. This person seemed as if she did not want to be at work. She was highly unprofessional and a bad representation of the Popeyes franchise. With the...
Read full review of PopeyesPricing
First of all I love the food. That is not the issue. The problem is when you put out a coupon for $22.99. You tell them you have a coupon at the window and they state I will have your total at the window and it comes out to $39.03. I don't want to sound like I'm Karen but hey I'm no chump either. What is going on here does each store just adhere to whatever...
Read full review of PopeyesManager not accepting coupon
I went in with coupon in hand and the Manager told the cashier No substitutions only what the coupon rings up for. Well it rang up a wing and a leg. My coupon shows a picture and reads 2 Pc signature chicken, reg. side, biscuit & small drink 5.99 plus tax. The picture shows a thigh and a leg. The cashier the took a stack of coupons he had to the side and...
Spicy chicken sandwich under cooked
Ordered #1 combo at Popeyes # 4692 Drive through Holly Springs, MS. After waiting 20 minutes received my order and left. Got home and bit into the sandwich and what a surprise. The chicken was not cooked thoroughly. The meat was essentially raw. This occurred on September 27, 2023, at 3:15 PM. Host # 70085, ticket #689 Popeyes Louisiana Kitchen Store #4692 619 Highway 7 South Holly Springs, MS 38635
Read full review of PopeyesEmployee
Hello I am a doordash driver I came into Popeyes I told him I was picking up for a walker T the woman at the register proceeded to tell me to cancel that order because they didn’t have ghost pepper wings and I told her that I can’t cancel the entire order until I call the customer and ask them if they still want their other meal she said no very rudely that...
Read full review of Popeyesmessed up orders
First let me say I have enjoyed Popeye's chicken for over 3 decades. I live in Ocean Springs, Ms and at least 3 times a month I visit the Ocean Springs Popeyes. My usual order is 4 piece all white spicy to go. But something needs to be brought to your attention. At least 85% of the time the order is messed up, by either a 3 piece given usually, breast...
Read full review of PopeyesEmployees bosses
I used to work at Henrietta, I was being told to stop supposedly telling an employee brother mean stuff but I wasn’t. So I went to my boss, told him to tell he’s employees to stop being rude to me because I wasn’t even talking to him. So my boss didn’t do anything even I told him that the other employee had a gun, he didn’t care or didn’t even watch the...
Read full review of PopeyesChicken
My name is Tommy Coleman. [protected]. I went to Popeyes today 9/25/23 around 3pm. and ordered a 14 pc mixed chicken meal with mild chicken, mashed potatoes and cole slaw with 7 biscuits with coupon code 1101. I received 5 thighs, 3 legs, and 6 wings with no breasts, which I particularly don't care for dark meat, so I wasn't happy with my order at all. I...
Food/worker
On Wednesday 09/20/23 at approximately 5:30pm I order a meal 2 piece meal thru the drive thru, before leaving the parking lot I look to make sure that my biscuit was in there, like always they forgot my biscuit. I went inside to get my biscuit and when I look over at the worker I notice the cook was not wearing gloves and he was wiping his nose with hi...
Read full review of PopeyesTreatment at the drive through intercom and pick-up window
My incident occurred September 22, 2023 at 7:39 pm at the 6th avenue location in Tacoma WA. My pick up code was 4688 When I was spoken to over the intercom I gave that number but it wasn't understood so I repeated it. OK.. then I was asked original or spicy, I said spicy but no reply... I know my voice tone does not carry well athrough these systems so I...
Read full review of PopeyesService
My husband also witnessed the interaction. I ordered on line to pick up inside. They had the doors locked they said for remodeling. No remoldeling. I knocked on the door. They lady would not come over to talk to me. Just yelled that I had to wait in the line. I got in line and waited for 15 minutes. The cars were not moving. There were only 3 cars. I had...
Read full review of PopeyesHow run down the building is.
Sept,23 2023. I was there about 330 my husband and I went in to eat. After we ordered he took a seat and I used the restroom which was dirty and smelled of urine. I sat down and waited for our food. The ceilings are covered in possible black mold throughout the dining room. It made it very uncomfortable to eat. One worker was on break and kept touching her...
Read full review of PopeyesYour crispy chicken sandwich.
Complaint #2 On 9/20/23 I went into Popeyes to purchase your delicious crispy chicken sandwich. After preparing it, the server put it in an aluminum foil bag. I also purchase fries and a medium drink. I proceeded to my home about ten city blocks away. About twenty minutes I procced to have my dinner with my Popeyes sandwich. I remove it from the foil bag...
Read full review of PopeyesIncorrect order
On Wednesday, 9/20/23, I ordered a 10-piece chicken with 2 large sides and biscuits family meal from Popeyes and did not receive my complete order, items were missing and therefore I didn't have enough food to feed my family. We live 15-20 minutes from the Popeyes at 3410 Olney Laytonsville Road Olney, Maryland and it was too late at night to drive all the...
Read full review of PopeyesSlip and fall accident
I never got a response from Popeyes about my slip and fall accident on 9/5/23 but yet they responded quickly to all the roaches in the restaurant I was hurt still in pain I had to get x-rays done I fell on both arms, my left knee and twisted my sweet no one helped me up no manager didn't even ask how i'm doing but laughed about it but now another restaurant is shut down because of roaches they respond quick
About Popeyes
Popeye's menu features a variety of mouth-watering dishes, including chicken tenders, chicken wings, shrimp, and fish. The restaurant also offers a range of sides, such as mashed potatoes, Cajun fries, and coleslaw, to complement the main dishes. Additionally, Popeye's has a selection of desserts, including their famous cinnamon apple pie and banana pudding.
The restaurant chain has gained a reputation for its bold and flavorful Cajun-inspired cuisine. The company's unique blend of spices and seasonings is what sets it apart from other fast-food chains. Popeye's uses only high-quality ingredients to ensure that every dish is fresh and delicious.
In recent years, Popeye's has gained significant attention for its social media presence and marketing campaigns. The company's witty and humorous approach to advertising has helped it to stand out in a crowded market. One of the most notable campaigns was the launch of the spicy chicken sandwich, which sparked a viral social media frenzy and led to long lines at Popeye's locations across the country.
Overall, Popeye's is a beloved fast-food chain that has built a loyal following of customers who appreciate its bold and flavorful cuisine. With its expanding menu and innovative marketing strategies, the company is poised for continued success in the years to come.
Popeyes Customer Reviews Overview
Another positive aspect of Popeye's is its customer service. Many customers have commended the staff for their friendly and efficient service, making the dining experience enjoyable. The restaurant's cleanliness and hygiene have also been praised, ensuring that customers feel comfortable and safe while dining.
Popeye's has also received positive reviews for its affordability. Customers have noted that the restaurant offers value for money, with generous portions and reasonable prices. The restaurant's promotions and deals have also been well-received, providing customers with even more savings.
Overall, Popeye's has received overwhelmingly positive reviews from customers who have enjoyed their meals, customer service, cleanliness, and affordability. The restaurant's commitment to quality and value has made it a popular choice for fast-food lovers across the country.
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2. Navigating to the complaint form: Once logged in, locate and click on the 'File a Complaint' button, which you can find at the top right corner of the website.
3. Writing the title: In the 'Complaint Title' field, briefly summarize the main issue you have encountered with Popeyes. Make it concise yet descriptive enough to convey the essence of your complaint.
4. Detailing the experience: In the complaint description, provide a detailed account of your experience. Include key areas such as:
- The date and location of the incident.
- Specific details about the product or service, including any order numbers or receipts.
- A clear description of the problem, such as incorrect orders, poor food quality, unsatisfactory service, or hygiene issues.
- Any communication you've had with Popeyes staff or customer service, including their response to your issue.
- Steps you have taken to resolve the matter and the outcome of those efforts.
- The personal impact of the issue, such as inconvenience, illness, or financial loss.
5. Attaching supporting documents: Attach any relevant documents or images that support your complaint. This could include receipts, photos of the product, or correspondence with the company. Do not attach files containing sensitive personal information.
6. Filing optional fields: Use the 'Claimed Loss' field to indicate any financial losses you have incurred as a result of the issue with Popeyes. In the 'Desired Outcome' field, describe what resolution you are seeking, whether it's a refund, an apology, or another form of redress.
7. Review before submission: Carefully review your complaint for clarity, accuracy, and completeness. Ensure that all the information provided is correct and that your description is easy to understand.
8. Submission process: After reviewing, click the 'Submit' button to file your complaint. Make sure that you have included all necessary information and attachments before submitting.
9. Post-Submission Actions: After submitting your complaint, monitor your ComplaintsBoard.com account for any responses or updates. Engage with any replies from Popeyes or other users to provide additional information or to follow up on your complaint.
Overview of Popeyes complaint handling
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Popeyes contacts
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Popeyes phone numbers+1 (800) 767-3937+1 (800) 767-3937Click up if you have successfully reached Popeyes by calling +1 (800) 767-3937 phone number 0 0 users reported that they have successfully reached Popeyes by calling +1 (800) 767-3937 phone number Click up if you have UNsuccessfully reached Popeyes by calling +1 (800) 767-3937 phone number 0 0 users reported that they have UNsuccessfully reached Popeyes by calling +1 (800) 767-3937 phone number+1 (731) 427-6970+1 (731) 427-6970Click up if you have successfully reached Popeyes by calling +1 (731) 427-6970 phone number 4 4 users reported that they have successfully reached Popeyes by calling +1 (731) 427-6970 phone number Click up if you have UNsuccessfully reached Popeyes by calling +1 (731) 427-6970 phone number 17 17 users reported that they have UNsuccessfully reached Popeyes by calling +1 (731) 427-6970 phone number+1 (404) 459-4450+1 (404) 459-4450Click up if you have successfully reached Popeyes by calling +1 (404) 459-4450 phone number 0 0 users reported that they have successfully reached Popeyes by calling +1 (404) 459-4450 phone number Click up if you have UNsuccessfully reached Popeyes by calling +1 (404) 459-4450 phone number 26 26 users reported that they have UNsuccessfully reached Popeyes by calling +1 (404) 459-4450 phone number+1 01902117336+1 01902117336Click up if you have successfully reached Popeyes by calling +1 01902117336 phone number 0 0 users reported that they have successfully reached Popeyes by calling +1 01902117336 phone number Click up if you have UNsuccessfully reached Popeyes by calling +1 01902117336 phone number 0 0 users reported that they have UNsuccessfully reached Popeyes by calling +1 01902117336 phone number
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Popeyes emailspopeyescommunications@popeyes.com100%Confidence score: 100%Support
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Popeyes address400 Perimeter Center Terrace NE Suite 1000, Atlanta, Georgia, 30346, United States
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Popeyes social media
Most discussed Popeyes complaints
unsanitary restrooms and poor customer service!Recent comments about Popeyes company
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