50 cents for water & flour
I'm appalled of the amount of gravy they put on your potatoes, and when you ask for a little more gravy they want to charge you 50 cents. I can't believe it when they want to charge you 50 cents for some water & flour, so I quit patronizing this Popeye's Chicken Restaurant.
Thanks for reading.
Clifford Ratliff
poor food, poor service, false advertising!
In june of this year my finance and I went to popeyes chicken for the first time while visiting niagara falls, ontario. We ordered our food, me the naked chicken strips meal (There was a nice advertisement with 4 large chicken pieces with ranch dipping sauce for $5.99 so I thought why not try it!) and my finance the chicken pieces and fries meal. When we...
Read full complaint and 33 commentsbad food preparation
On 7/13/07, I purchased chicken and an order of french fries from Popeyes on Boston Road, Bronx, New York.
Upon arrival home and opening the french fries, I found 5 shrimp mixed in with the fries. This is a very serious issue for me as I have life threatening allergies to shell fish. If these foods are going to cross contaminate, then Popeyes should advise their customers of this. I had to throw away the fries. I did not see any sign in the establishment addressing this.
I live in La Plata, MD and on April 30th I purchased 3 pc chicken meal with coleslaw & biscuit from the Popeyes in that location. A few hours after eating I began to experience a burning itch and developed hives. I am highly allergic to shrimp and did not realize the chicken and shrimp were cooked in the same oil. I thought this was against policy in restaurant establishments and am disappointed that Popeyes would not take care for the safety of its customers. I guess KFC will have to be my fried chicken place of choice from now on.
I just ate there, I had the fried chicken. It made me sick as can be. I am very allergic to shellfish and they fry the popcorn shrimp in the same oil as the chicken. Places alway disclose things about peanuts but nothing about shellfish. applebees does the same thing to. It is very dangerious
nasty service at the drive-through!
My kids and I went to popeye's in memphis (Winchester road) last night to pick up dinner. We noticed a lot of cars in the drive thru and a line of customers inside at the counter also.
I really wanted to try the catfish basket, so we waited in line at the drive thru. We placed our order and I paid with my credit card. There was no mention of a delay in preparing my order until once they had my signature on the credit card slip, then things went down hill. She told me to pull up and that my order would be out in 1 minute.
Nearly 5 minutes later a worker came out but it was not to bring my order... It was to tell me to move further away from the restaurant's door because I was holding up their line! When I asked about my order, I was told that they were very busy and she didn't know how much longer it would take. Well it took over 10 minutes to get my order. By then I was totally ticked off. To add insult to injury, when I got home I noticed that they left off my biscuit and the shrimp basket, was actually a basket full of fries with a few popcorn shrimp on top. The person that took my order (And lied to me) was tenisha... Her name is on the receipt. Next time, i'll know better than to "pull up". It's either my food at the window or my money back on the spot!
The complaint has been investigated and resolved to the customer’s satisfaction.
I was waited on by deidrie and I she was very rude from the start. A truck in front of me just got done placing their order so I pulled up to the speaker after they were done. Someone said something over the speaker that wasn't even clear. So I thought they were talking to the person in the truck still at the window. So I waited and then they said it again but this time she yelled it at me! Ignored her rudeness and started placing my order. I pulled up to the window and she contined being rude. And slung the bag of food at me while only holding onto one strap and about poured the bag out! Left very upset I was treated that way and the whole time showed respect to her! Store number is 5478. Her name was Deidrie.
i was very disappointed very
unsanitary restrooms and poor customer service!
My wife and I recently went to Alexandria, La to shop. On our way home we stopped at the Popeyes on U.S.165 in Kingsville. We ordered our food and my wife went to the restroom. Shortly she came from the restroom and was livid. She told the salesperson behind the counter their restroom for the ladies was filthy. The sales person didn't respond at all. My wife found the manager and told him there was feces on the camode seats. He said he would check it out. Don't know if he did or not but we will not be going back to eat in any Popeyes. We plan to pass this information to all our friends and hope they will do the same. If the restrooms are this unsanitary, it makes you wonder what other health problems may be present that the public doesn't see.
The complaint has been investigated and resolved to the customer’s satisfaction.
ordered the chicken sandwich combo. when I got home the sandwich was cold, the chicken was hard and the was no pickles or mayo. Also, the fries were hard and cold and the sprite I ordered was seltzer water.
why don't you care about the food you serve?
store #PLK#3798/ order #2360/ bought on July 26 @1:09 pm
I went to purchase a meal and wanted to use a coupon from a valid coupon book enjoyment. They would not accept the coupon at the 9025Port St. Lucie and US one location.
The crew at the Springfield location at S. Grand Ave. are very rude. You can hear them swearing through the drive-through the last two times I’ve been here. I’ve had a 15 minute wait.
Don't waste your time going to the Popeye's in South Scranton PA. The drive thru takes care of only one car every 15-20 minutes. I could have saved time buying a live chicken, plucking it, cutting it up and cooking it myself.
I loved your chicken until you change your original to the batter of extra crunchy chicken. Please bring back the original where people c a n have a choice.I am 69 years old and as for me and others we don't want crunchy.
Never received my food. An employee gave me the wrong order, I told them it was wrong and they told me contact support on the app since it’s a mobile order. When I contacted support I was stopped by Popeyes AI chat bot that refused to assist me. Contacted support via email and got no help. I filed a charge back with my credit card.
I am no longer going to eat at Popeyes thanks to this particular store the rude [censored] people my food was thrown in the box no condiments I want a refund but will not go to that store
My spicy chicken was old , I guess from the day before, I had decided to give them another chance. But I guess i was wrong to do that, because they are still the same. I will never order from them again. The Popeye's on Airline Hwy in Gonzales, La and the one on Hwy 73 in Geismar will continue to get my business. They will always have my business!
I Richard Robinson made a purchased on Nov 2 2024, and I was overcharged on my item. I want my refund back to my debit card NON. OR YOU WILL BE FACING A LAWSUIT IT WILL BE FOR THEFT CHARGES. SO PAY ME NOW OR WAIT ON THE CONSEQUENCES. GIVE ME A CALL [protected]. THANK YOU RICHARD
Second day in a row the chicken was spoiled.
purchased 10/19/2025
Most discussed Popeyes complaints
unsanitary restrooms and poor customer service!Recent comments about Popeyes company
Service
Pizza Hut
2963 reviews
Taco Bell
2490 reviews
Domino's Pizza
1473 reviews
Little Caesar Enterprises / LittleCaesars.com
26 reviews
Chili's Grill & Bar
399 reviews
I went to the popeyes in Carrollton Texas and asked for the catfish fillets and OMG! when I got home and open the box I realized there was nothing but fries and then I asked my friend we should go back and get the my actual order, then we looked into the fries and realized they had actually put the catfish fillets and they were smaller than my pink finger, Im so upset about this for taking 6.59 of my money for that. First think my friend did was to laugh at me for being played a funny joke, but It wasnt a joke...
I was in the 38th & keystone restaurant on 12-12-2007 approx around 11:00am to purchase a large order of red beans and rice. this was all i had and after eating it i got ill. my stomach started to swell and i had severe cramps. my wife called the restaurant later that day when she came home and found out i had gotten sick. the manager named Robert answered and she asked if anyone had complained about becoming ill from the red beans and rice today. He said what time did he come in. she told him around 11:00, and he said no. she stated that i had gotten ill from eating the food. he said in a non-chalant tone to take him to the doctor. she told him the doctor wasn't the problem it was the food. she also told him since he had such a nasty disposition she was going to report the incident to the board of health. he said he didn't care and hung up. apparently your restau,,nt doesn't care about keeping customers. we often buy food there and over the years have spent quite a bit of money. with this don't care attitude that is reflected thru your employee's and a manager at that i will tell everone i know not to eat at Popeye's and the incident that happened to me. I work at a public school and word of mouth can carry a long way. I will report my illness to the Board of Health and ask them to investigate your restaurant.