While at the drive-through window, it’s hook roughly 5 minutes to make the lady understand what I wanted. Next after I paid, she still didn’t understand what I was saying, when she said that the chicken isn’t ready and it will take roughly 9 or five minutes, she said. So, I pulled up, and I waited and waited and waited, 14 more minutes. I became upset and began to walk into the building. At the door, the woman was coming out with the bag. I told her that I was getting ready to go and get a refund. She laughed and I want to add that the lady at the window was laughing too, and I don’t understand why.. She did say sorry when she gave me my bag. The chicken was dry and there was no napkins in the bag. This place is horrible, and I will never go back to this location..
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With your poor English, no wonder she could not understand you. In the future get someone to go with you, that can communicate in English. They laughed at your immature behavior.