Popeyes

I have had a few experiences with Popeye's in Millen, Ga. The last 3 times I have been there the food and service was really bad. I understand that it is hard to keep good help these days but I feel that it is also good to keep the customer happy. Well the food has been cooked and cooked again making it dried out and taste really bad. The food actually looks like we ended up with the smallest pieces in their bin. I have given this Popeye's numerous times to make me feel good but that has yet to happen. I do not plan on visiting them again. I am sure I am not the only one who feels this way, just that I am willing to tell about it because we are wasting our money on food that we can barely eat. I let it go for the first 2 times with a mad but forgiving heart. I just can't let this time go as easy because we are spending our hard earned money to eat there and it is being wasted. I look forward to a answer back from you about your chain of Popeye's and tell me what you are going to do about it.

The date of the last incident was 10/31/2021 ($27.29) A receipt was not given at the time of purchase.
I would like a refund of all my transactions but I don't have the dates of the other 2 times. I just know that each one was over $30.00

My name is Lisa Summerall and my phone # is [protected]. My email address is [protected]@aol.com.. My address is 1443 Chance Saxon Rd.
Perkins, Ga. 30442

there are other locations in Louisiana that allow dining in, but not in crowley, la this is short and simple, an answer is appreciated, BY THE WAY WENDYS ALLOWS PEOPLE TO DINE IN

Didn't receive my Oct 29th pay from popeyes on Roosevelt in key west Florida.
My name is Stanley Boissiere

I am at a loss for words regarding your latest tv ad featuring a very inappropriately clad, very divulging actress with almost showing everything up top for all to see. Her long painted fingernails, heavily made up face doesn't say anything about chicken or the quality of a meal at Popeyes. All it says is sex appeal sells and we at Popeyes, are going to exploit it to the max. I might understand this approach if one was selling adult items such as liquor or drugs or entertainment, but not for a chicken restaurant that I take my family to. Please come up with a less degrading type of advertising.

For two days straight i had issues with the same restaurant not providing the right item food the is ordered. But this time not only did i pay for a combo completely different, i also got a surprise with something looking like glue or crayon inside the beans and rice dish that was ordered with the chicken tender combo. Also, i my first order, i order for white meat chicken 3 piece white meat, instead got dark meat. This happen on day two.. First day, no beans and rice but instead mashed potato and gravy and neither one of all orders was spicy chicken. Can someone please investigate what is happening inside your restaurant and its a shame we cant even go inside to even check for cleanness etc.
order # 292 drive thru

Ernest Birden
300 sheoah blvd
winter springs, Florida 32708 cell# [protected]
email: [protected]@gmail.com

I placed an order at the Popeyes in Glenwood, IL on my lunch break. I asked before leaving drive-thru how many sauces do I get for my order and was told 2. When I arrived back to work to eat, there were no sauces in my bag. I tried calling location to speak with some one to resolve issue, but the phone just kept ringing. There was no voicemail to leave message so I continued to try to reach someone over the phone. So still unable reach and speak to someone i decided after work to try to go back to location with my receipt and get sauces on my way back home. They do not allow any in at the location, everything is done through drive-thru. I tried to knock on door because of course the drive thru is completely busy and I shouldn't have to wait in drive thru for more than 20 minutes just to get the sauces that should have been provided in the first place. I am very upset with the way things played out. Also, with noway to speak with an manager at the establishment.

Bring back my favorite sandwich to [protected]@waynestinnett.com

I just saw your new commercial. I cannot tell you how offended I am by this commercial.

You had a woman representing your company who was a class act. She was the reason I tried Popeyes.

Now you have a classless, scantily dressed woman representing your company.

I will never be back…..ever.

Absolutely ridiculous.

Your diverse hottie sauce commercial is disgusting and advertises to young generations that sex sells. If you really gave a crap about your food you wouldn't have some slut with her tits hanging out trying to sell a sauce. Sure is sad that Popeyes is going down the same [censored] street that Carl's Jr. used to use. Now look at them. They are all but gone. More people care and have morals in America than the few "diverse, woke, blm etc" band wagon jumpers.
Popeyes has the best chicken out there hands down. You don't have to bow down like this commercial to sell your product. Wake up and get your morals back.

Arrived in the drive-through around 7:15 PM and the line was around the building. Decided to wait and see how quickly it moved and for 15 minutes moved approximately two cars. People were driving over the drive-through curb to get out of line because it was ridiculously long wait times. I understand that there is a labor shortage however how is it that with no dining room open you can't staff for drive-through. You know what's coming yet it's like nobody's there and working. you only have a proximately three stores even remotely close in the middle metro Detroit area and you guys are throwing away business with this type of service. Very disappointing

I have visited the Popeyes location on Charlotte Ave in Nashville TN THREE times, and found it closed. Yesterday, I went to the drive thru, and a voice said, "I'm very sorry, I'm not able to take orders at this time." My previous visit found the store totally closed at 130PM! Previous to this, I have complained about other locations but have heaped PRAISE upon THIS location. But while I love Popeye's, you're going to have to convince me to continue to visit your stores.
What's going on at this store?

Went through the Popeyes Drive thru because the restaurant is closed. I stopped by a second time to speak with someone but it is never open except for the drive thru. It was the Popeyes at 1938 Beam Avenue, Maplewood MN 55109. This was on 10/14 at 2:58 PM. We ordered 10 pieces of chicken — all dark meat. We expected to receive 5 legs and 5 thighs. We received 3 legs and 3 thighs, 2 wings and 2 breasts.

Mistakes happen and I normally would not complain but this is the second time we have received white meat when we specified all dark. The receipt stated 3 Legs and 3 Thighs and then it said 2 legs and 2 thighs on the next 2 lines. Don't know why it wasn't written up as 5 legs and 5 thighs — that might have confused the order filler.

We never ate the breasts and wings. If you want them, I still have them.

When my family want your Popeyes Chicken, we have to go to another town. I live in Gary, IN, there is no Popeyes in Gary. Yesterday 10/13/21, we had gone to Merrillville, IN to purchase dinner after my doctor's appointment. But we were told their system was down until tomorrow. So we had no Popeyes for dinner. Will you ever bring Popeyes back to Gary, IN? The only one we had, has been closed for years. I'm quite sure many, many people in Gary love your Popeyes Chicken. It is so sad and ashame, if a family in Gary want Popeyes, they have to go to Merrillville, Hammond, Hobart, Griffith, Lake Station, IN. Or wherever, but not Gary.

I placed an order on line last Saturday evening (10/9/21) while I was parked in Popeyes' parking lot, I notice the drive thru line wasn't moving at all and was a very long line (the lines are always long and slow at this particular Popeye's). So I waited for my order to be ready and I'm thinking someone will bring the order out to me since the restaurant was closed. While I was waiting I noticed other cars pulling in the parking lot waiting for their order go to the front door, banging at the door with no response. When it was time for my order I approach the front door, when I got to the door the manager came out and brought an order to a customer that had been in the drive thru and so I told him I was there to pick up on online order. He told I needed to get in the drive thru line to pick it up. I reply by saying that that wasn't right and asked him if he can get my order, he said he couldn't do it that there was only 2 people working there. I told him I wanted my money back, he told me I need it to go through the drive thru still. I told him I wasn't going to get in that line, he told me to come back the next day. I left and went back the next day with the same outcome. the line was too long and the restaurant was close. This is not about the money, this is about the treatment I received from a manager and your company. I understand that there is a lack of help everywhere do to the pandemic. What I don't understand is the lack of communication from your company. If I would had gotten instructions in the order confirmation email about picking up my order at the drive thru window, or if the store would had have a sign that said to pick up online orders in the drive thru window I would had understand and either place my order and get in the line, or not and go somewhere else. Also I called today (they actually answered the phone) to get the phone number for their general manager and the manager their told me he couldn't give it to me because it was a personal number. He then said to call in an hour that he was going to be there then. I still haven't been able to get my order, is not just about the money. Is about how you treat your customers.

It angers me that I even have to write this complaint but it's very necessary that I do so. If it was just a one or two time incident I wouldn't bother but it's almost every visit. I visit this store almost once a week only to get poor service and poor quality of food. Oct 11th at 7:30pm I ordered 3 piece tender combo with fries and a sweet tea and 2 apple pies. My order was over $12 and was never given a receipt. I pull up to the drive thru only to be told we have no fries, no honey and no apple pies. There are never apple pies at this location only the disgusting blackberry. I also bought to their attention a month ago that they have 2 different prices on the board for the apple pies. $1.39 and $1.69 and you can bet that I'm always charged $1.69. I get home and I have no biscuit just 3 tenders and my sweet tea was pure water. Really? After sitting in the drive thru for 30mins. I will never ever go back to this store.

Why did you take Cajun rice off the menu? Thats the reason for going to Popeyes, something different. That is Cajun & macaroni n cheese isnt. I'm not sure I can make this 350 characters long. Everyone I know loves Cajun Rice. Your commercials are all cajun this cajun that then bring back the Cajun rice. Please please please please please please please please Please bring bring bring bring bring bring bring bring bring back back back back back back back back back CAJUN RICE TO TEXAS!
Thank you
Beverly
[protected]@hotmail.com

I purchased Popeyes chicken nuggets yesterday. When I bite into the chicken wasn't fully cooked, which made me feel ill.

Why is it everytime I go to this location they take 5 mins to take my order. Had to pull up to window to order and no body in there. Had to honk 3 times for 5 mins to get someone. Been here 3 other times and they always say cash only. So for 3 to 5 months you havent taken debit cards. Why does it take so long to fix. Im about to quit going to popeyes and go to churches. Your employees need to learn customer service. They are just flat out rude too.