Steak and service
I ordered a Victoria's Center Cut Filet 9oz and an Outback Sirloin 11oz steak. Between the two steaks they were nearly 5oz short of what I paid for. There is nothing on the website, receipt or elsewhere that states that those weights are the pre-cooked weights therefore it is implied that that the consumer shall RECIEVE the stated weight that is advertised. To not provide that amount is FALSE ADVERTISING and is lawsuit worthy.
I called the Littleton, CO location in hopes that they would correct this because I eat there often and the General Manager HUNG UP ON ME. I expected at least a minimal attempt to resolve this that doesn't involve me getting hung up on. I hope EVERYONE knows that (a) Outback Steakhouse falsely advertises, (b) OS rips people off, and (c) when called out on it OS has told its employees that its appropriate to give a big F YOU and hang up on you. I never noticed their 1 star reviews before but OMG if this is how they handle things they deserve that and worse. I'm disgusted
Food and service
We had dinner at the Outback on Independence Blvd in Charlotte tonight. (Receipt information: 0490 table 306 6:48P 02/29/20) We ate at the bar, as it was very busy. We sat at the bar for over 15 minutes before we were acknowledged. We did finally order a drink. Then we ordered.I order steak an shrimp. My wife ordered Steak and Lobster. When our meals arrived, My Potato soup did not have bacon bits which I requested, nor did my backed potato. Then, we asked for bread, that finnally came when we were almosted finished. I also asked for cocktail sauce. By the time it finally arrived, the shimp were cold. I was a horrible experience. We frequent Carabba's, and Outback. The service and meal tonight was the worst experience we have had at your restaurants. I am a businessman, and I could never treat my customers this way. Also, the bar seemed to be understaffed. I hope you are interested in constructive criticism.
Respectfully,
Drew D'Alessandro
Overall customer experience
Yes on July 4, 2019 I ordered a meal for my family... take out to go. Upn my arrival home anticipating a goid meal, my order was not as ordered. I phoned the restaurant and spoke to Ann Davis manager and she took my name and agreed to give me a $50 credit. I was simply told all I needed to do it note her name on the receipt. To make long story short...
Read full complaintVery rude waitress
I took my wife of 18 years to Outback steakhouse for a Valentine's Day dinner. I received nothing but arguments from the waitress Donna. I tried to be polite and nice but she wanted to argue with me about the amount of grenadine asked for my soda. Which she didn't know is that I have a medical condition that I need it to counteract the carbonation with...
Read full complaintFood and service
On Jan 9th 2020 we celebrated our 46 wedding anniversary. We could have gone anywhere but we chose Outback. This Restaurant is new and close to home. We have ate at Outback before and it was a good experience This time is was terriable. I ordered the 6 oz filet and my husband the 12oz ribeye. When my steak came it was a very small piece of meat that looked...
Read full complaintFood / service
I recently was at outback trying to have a great new years eve with my boyfriend. Outback steakhouse is our #1 place we always choose because service is usually very well along with the amazing food. Unfortunately this time we ordered our usual steak but this time the steak was very dry and tough. Our sides was cold. It for sure was a disapointment...
Read full complaintThe meal
Our meal last night, New Year's eve, was very disappointing. We eat out very seldom and was looking forward to it. They had no baked potatoes or French fries so they recommend the onion petals which were very greasy and not at all crispy, the two of is couldn't finish the one little serving. The steak was not tender and we had to spit out some bites.
Meat
On sun 11-24-2019 I took my wife to the steakhouse for her birthday at noon. we were greeted ok and when we ordered our food the waitress did not write it down she just said she can remember it. after 30 min my wife who ordered a Filet Mignon received a small steak. she asked to see the manager who said that this is a Filet Mignon. my wife has been eating...
Read full complaintFood
Me and my wife vist Outback on our anniversary on Nov 7. She order steak well done, lobest tail and shrimp. The shrimp and lobster tail was cold. The steak was under cook. She sent it back and they brought the same steak back still under cook.They got it right the third time but the steak was smaller and it took about 40 mins to bring it out. Thanks [protected]@gmail.com.
Suggested tip computation on receipt
I dined at your Inverness restaurant 11/01/19 for dinner. The suggested tips for 15, 18 and 20 percent tip on my $74.49 bill all are based on not only the food and beverages cost, but the Florida state sales tax ($4.22 in this case). Even as a young child I recall my parents saying, "You don't tip on the tax." (Additionally, the sugested tip also included...
Read full complaintProduct
On Oct. 19, 2019 we went to the Outback for lunch with some family. We (husband & I ) ordered the special Stk. & Lobster had ordered this about 2 weeks previous and felt pretty comfortable to get another excellent meal when our meal arrived we had two very small sirloin stk. & no lobster brought it to the servers attention & she arrived shortly and slammed...
Read full complaintHostess, waitress and service
We walked in a 3 p.m. this past Sat. Hostess asked if we wanted a table or booth. My husband responded with Booth. The place was not crowded but she placed us in the BAR. Waitress came over to take our order. I ordered water & my husband ordered a coke. Waitress was surprised we didn't order cocktails. We asked her why we were seated in the bar and her...
Read full complaintShrimp & chicken fettuccine
11/3/2019 I did a take out order when I got home ready to eat my dinner the chicken was very dry and burnt/hard couldn't eat it had to throw it out, the fettuccine was dry also needed more sauce, too far to return the order, didn't eat it. I paid $16.00 for that order couldn't enjoy my dinner, very disappointed. I have visit that outback before it was busy...
Read full complaintFood
First off, waitress uses my straw with her dirty hands to stir my drink than hands it to me. The "new" steakhouse nachos were bad, my steak was underdone and was really pink so pink the steak was cold still, my ceaser salad was mixed with house salad ingredients, and it took 15 minutes to get our soup. Since the nachos were bad. Oh and our Mac and cheese...
Read full complaintWings, not cooked thoroughly.
To whom it may concern, I was so happy to be able to get food delivered from you guys today. It came in a timely manner. But I was really disappointed with the wings and they were not cooked properly. As you can see in the pictures attached that they were still pink and even red on the inside meaning they were not cook thoroughly. I usually enjoy your...
Service/food
On October 26, 2019 a group of my peers were meeting at Out back for a gathering. Our reservations were at 5pm and we arrived at about 4:45 pm- One of my peers went to check us in and was told they were getting the tables together, which was about for 20 people. The first problems was we did not get seated until 5:30 pm, then once we got seated we did not...
Read full complaintCarry-out order
My name is Teresa Gail Roberts. My email address is [protected]@comcast.net. I placed an order to pick up on Monday, October 21, 2019. A number on my sales receipt is 0491, if that helps with this complaint. I picked up the order at 07:43 p.m. We ordered two prime rib dinners with dressed baked potatoes, one with chopped salad and one wedge salad. When I...
Read full complaintCheesesteak sandwich, lazy service and filthy bathroom
We used to frequent this restaurant a lot. The last two times the food was greatly inferior to that of a fast food restaurant but we were very hungry after shopping and in the area so we thought we would give it another try as it used to be a great place. I used the bathroom and it was FILTHY. Reminded me of a bad truck stop. My husband's philly...
Read full complaint0114b-2 table 33 5:18p 10/1/19
I took my father in law to dinner with his wife and he ordered breaded shrimp. When his meal arrived it was grilled. He was told they would replace his order but he didn't want to make a fuss so he said he would eat what was given to him. The waitress said that she would comp the meal and told John, the manager. John came by the table and told us he would...
Read full complaintLunch prices extremely too expensive
My friends and I stopped for lunch today. The lunch bill was $78. One hamburger $13.99 One order of chicken tenders $13.99 One steak quesdillas One Cobb salad. Are you kidding me? I called the store we don't offer lunch prices on Sunday. Well why not? I will never go again! You lost for customers. I called the store to complain and they acted as if they didn't care...
Read full complaintAbout Outback Steakhouse
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