Outback Steakhouse – Page 12

I normally NEVER leave a bad reviews because I know that things do just happen, but this was extraordinarily, beyond bad tho. My wife had heard an ad for the steak and all you can eat shrimp, so for her bday sept 20, 2019 we decided to go there at about 07:19 P.M.. It was not crowded at all when we got there, but our server told us up front she was having to wash dishes at the time because they were backed up. When she finally got to take our order, it took forever to get any food at all!
But before the appetizer and salads hit the table we had a male server come to our table to be our server after we had the female server before. He was rude, made perverted comments and gestures in front of my wife and I to other females that were working. Didn't try to be quiet or use tacit about it. It was vulgar and uncalled for. Especially when we were expecting a family,
relaxed maybe romantic atmosphere there. My wife and I used to go to the all-you-can-eat shrimp at Red Lobster every year to celebrate her Birthday. But we thought this would be a much better dinner date and less chaos. We were expecting that the all you can eat shrimp would be out fast. Now at Outback we waited a long time to receive our first part of our meals. And, in between orders, the 2 servers hardly ever came by our table to check on us. We saw that both of our servers went to a different table to separate times and that table received their food and any requests they asked for to accompany their meal was brought out quickly and they were constantly checked on also. When we had finally had enough and when we finally recieved our Bill for the evening, my wife gave the female waitress $80.00 4 $20.00 bills, she walked to the back and finally after 30 minutes of waiting for our change she said she to us they werent ableto make change for the difference in the check and what she received from us. It was rude and uncalled for. Seemed as she didnt even bother to try to see if she could give back what was owed to us. Our bill was $52.85 we were and still very disgusted and appalled. The reason I even wrote this review is because when I told my Sister in law about our experience she said the stopped going to that Outback Steakhouse because the service is always horrible! They used to go every single week on Wednesday evenings for 7 + yrs. But over a horrible, rude and absolutely arrogant waiter they had this past summer they refuse to ever go back there. Not until that waiter/ bartender was fired.

We were seated about 6:15 on Thursday 29 August. The waitress took our orders shortly after that. There were 3 of us in the party. Why wife had one of your specials. I had a 9 oz. steak medium flame grilled with a sweet potato. My grandson had a 12oz. steak medium rare with cheese fries. The salads were fine and the way we wanted them. The main course did not appear until after 7:00. This I feel was a bit slow. My steak was rare and over seasoned. My grandson's cheese fries were barely warm. My wife was happy with her meal. Overall I was very disappointed with the quality of the food. By the way my sweet potato was cooked fine but it was small. It has been a couple of years since I have been to Outback because the last couple of times I have been the food was disappointing. I used to go there often and when out of town I would look for one to visit as I knew I would be happy with the food. Unfortunately I probably won't be back anytime soon as I can get much better meals for my money elsewhere. I did speak to the manager and told him the same things. I don't know what has happened at corporate level but I know the quality of your food has certainly gone down a lot. By the way I used to go there at least a couple of times a month. I know I am just one person and don't matter that much in the big scheme of things, but my question to you is how many others have had similar experiences and didn't say anything but don't plan to return.

Last night my husband and went to the Outback located at the Del Amo mall in Torrance. It was not busy but we were seated next to the waiter staff's station I guess because they stood next to us most of the time we were there gabbing. I ordered the prime rib medium well done. When I received my steak it was almost raw. Our waiter who was very nice took my steak back to the kitchen. The manager brought it back out but she was surly and when I said it still rather raw she told me I should have ordered a different cut of beef instead. I have ordered prime rib (my favorite)at Black Angus and several different steak houses and never had a problem. This is the second time I have had this problem with my meat not being cooked properly at this restaurant, plus the unpleasant manager, means I will not be returning. By the looks of the empty restaurant I assume others have had the same experience.

Hi
I've been to a few of your branches and had meals over $50 and the attendant said she would apply the points to my phone number so that I could get half off my next meal. Every time they told that they allied the points they lied. I just visited an Outback in Massachusetts and they told me I have to purchase one more meal. I don't get it how they lie and I can't get the reward that I'm owed. I've had several meals so I should have half off of three meals by now

I asked two times for the steak to be well done for my first meal and when I got home it was bloody the mashed potatoes was watery as my side my second meal was disgusting the tilapia with crab meat on top was greasy and gushy the rice was hard everything was horrible just was a horrible experience and dinner for me i'm not satisfied! I'm not looking forward to coming back to outback and I prefer not to ever go again. My pink lemonade had also a problem it had sooooooo much sugar that I thought I was going to get diabetes last night! I was very disappointed it was like my first meal that I thought I was going to enjoy but I guess not! I don't know if it was because they was rushing so they can clock out to go home I don't know! But that wasn't a good thing because i'm sure they wouldn't want to be in my shoes!

We arrived and were told very rudely to "go find our own seat". We were not spoken to by a waiter for 15 minutes. The manager finally came to us and smelled terribly of smoke .ordered a blooming onion for a appetizer and it was not brought out until I asked for it when I got my steak. I had to request my sides to be brought out. The steak was under cooked and the blooming onion was severely over cooked and uneatable.

My daughter and I were celebrating a bit of a good news and decided to go to Outback for a bite to eat. The waitress was very nice, but when we ordered our meals (we both had the same thing), she asked if we wanted the regular sides, mashed potatoes and broccoli. When we mentioned salad she didn't say it was an extra charge. We would have preferred the salad over the broccoli.
When our meal arrived it was a lump of chopped unidentifiable meat with a bit of gravy. Very unappetizing. Then there was the taste. I highly suggest you take this off your menu as it seems, at $13.99, to be nothing more than a bunch of leftover meat. Neither of us ate much as the flavor was not good. This is a disappointing event. We have had good experiences at Outback in the past, but considering this visit, we may not be back.

My wife and 3 kids took me to your restaurants in Dayton for a Fathers day brunch. Our bill was $95. We got a few salads with ranch dressing. The ranch was so spicy that none of us could eat it. I had to ask other waiters and waitresses to have my waiter come to the table because he never checked on us one time, and then informed my waiter Bradley L and he said oh we're just so busy they probably added too many spices to it and took our salads, and did not offer replacement. I ordered the 10 oz filet meal and my wife ordered the 6 oz sirloin meal. Both of our steaks were so overly seasoned and spicy hot that we could not eat those. I again informed Bradley of the issue and that we would like new ones with less spice. He again said that they were just so busy they probably over-seasond everything. A manager brought our new steaks to us with NO seasoning at all and told us that Outback is pushing for over seasoning everything all over the country. Not once were our drinks offered to be refilled nor did my wife get her piece of cheesecake that was supposed to come with her meal. I was so fed up with the problems and was sweating because the restaurant seemed to have air conditioning issues, (and on top of that, not one employee said Happy Father's Day or did we get suggested of any deals if there were any) that I did not ask for the cheesecake or more drinks or new steaks with some seasoning like I had asked my waiter for. We have eaten at Outback in and around the Columbus Ohio area for many years as that's where we lived, and have never had any issues with the food or the poor customer service. We met at the Dayton Ohio restaurant because I am currently working in Indiana and that was a good halfway point for us to meet.