Outback Steakhouse review: Overall customer experience

Yes on July 4, 2019 I ordered a meal for my family... take out to go. Upn my arrival home anticipating a goid meal, my order was not as ordered. I phoned the restaurant and spoke to Ann Davis manager and she took my name and agreed to give me a $50 credit. I was simply told all I needed to do it note her name on the receipt.

To make long story short, yesterday I decided to use rhat credit so I called the restaurant to see if they woukd still honor the credit. Ms Davis got on the phone and informed me she did not recollect giving me a credit.. she said thw procedure would have been was for her to send me a gift card... which she never did.. and she also said anybody could claim this as simply giving her name was not the protocol and that the receipt was too old Well I was never tokd there was a time limit and she insulted me by calling me a liar.

My son wanted to still order from Outback even though she was unwilling to honor the credit. He ordered food from this location yesterday and he did attemt to speak with Ms. Davis in person regarding the credit. When he picked up the food ge showed her the receipt and she still insistef she would not honor it and she even called the police on my son.

I will never ever visit Outback again.. my son is a frequent customer. Fir this lady to be a proprietor spraks volume. I will let all my friends and family know what occurred. ALL IT TAKES IS 1 DISSATISFIED CUSTOMER. IM SURE YOU HAVE HEARD THIS.

I would like for someone to look into this and reply back.

Deborah Shelton
6005 Teaneck Place
Charlotte NC. 28215

Email: [protected]@yahoo.com