Culver's
Reviews and Complaints

The culvers of, commerce, michigan, is the very "wooorst" "eeeever"! A young black female racist animal, at the drive through window was so illiterate, that the animal couldn't even make change for a lousy 10.00$ and needs to be "fired"! 🤬 what is this? A "racist" company? The answer is a big "yes"! And, they're t.V.Commercials are one big "joke"!

As someone who appreciates good food and friendly service, I must say that Culver's offers a mixed bag of experiences. While some customers rave about the great burgers, tasty custard, and welcoming staff, others have faced challenges like long wait times, order mix-ups, and disappointing customer service. It seems that Culver's has the potential to shine with its delicious offerings, but consistency in service delivery remains a concern. If you're willing to take a chance, you might just find yourself enjoying a delightful meal at Culver's.

5/1/2024 @ 8:06, we ordered 2 strawberry cement mixers and a pup cup at the Plainfield Indiana store via the drive up window. We received our order, and it was correct. However, the cement mixers were just that — tasted like cement, or rather a waxy taste that left a residue on the spoon and on our taste buds. Normally these are great, but not tonight! But hey, the puppy did not complain about her pup cup! 1 out of 3 is not bad in today's world, right?

I am a loyal customer but since I moved to florida I can't get a fresh juicy burger the main reason I come to culvers is because of their fresh burger I can get a dry REATED burger anywhere sure wish florida locations would make them fresh like in wisconsin I know I am wasting my time writing this but it makes me feel better your pushing your customers away

we were in Rockford mi and went thru the drive thru. We order 1 hamburger 1 grill chicken sandwich 1 order of fries small 1 small chicken tenders 1 small sprite 1 small coke. We received 1 hamburger 1 grill chicken sandwich1 order of small fries 2 orders of chicken tenders. no drinks. she said at the take out price is 24.60 when we went to pay it was 28.40. He didn't say anything thinking it was a tax. It took 15 minutes to straighten out the order in the mean time the food we had was already cold. Poor service. the manager did say he will refund the difference.

culvers Port Orange Fl. aprox. 6:00 pm 9/30/24 my order was taken my money was taken and I was left in drive through over 30 minutes cars behind me came and left asked one of the kids delivering others food they didnt know finely left my vehicle went inside all kids no adults no supervision and no explanation young girl just said sorry we will make it now my order was a double cheeseburger.

Was there this evening 12-23-23 ordered a bacon cheese burger and a regular cheeseburger with fries & onion rings. There were only 3 cars in front of me not a long line at all and the parking lot was fairly empty.

I used the drive through as I was going to eat at home.

Upon arrival at home I was surprised what I found. The burgers were cold, bunds were dry and cold. Bacon was inot to be eaten. Looked like the burgers were made hours before and shoved in the bag.

I paid $18 dollars for a dinner that I could not eat!

Usually the food is good and served hot but the last two times we got stuck with no dinner. If I had ordered there to eat in I could have had them correct the awful food but was not driving back.

I would like to be reimbursed

Otherwise I will no longer be a customer

I ordered a Burger Kids Meal with everything except tomato, I received a Burger with ketchup only. I also received my order in a Regular bag and not a Scoopie Kids Meal Bag therefore I did not get my coupons/points that come off of the Kid Meal Bag! I save my Scoopie Points to earn Sports Equipment for my 10 Granchildren! I want my points and a new Burger Coupon too!

Hello! I order through the drive through a butter burger. I asked for just ketchup pickles and Mayo on it and no butter on the bun and don’t toast it because I have a dairy allergy. They gave me a toasted bun with lettuce, pickles and mustard on it. I came around they fixed the issue and gave me a new burger. When I went to take a bite the inside was very pink like it was barely cooked. I had to heat it in the microwave to make sure it was fully cooked. Not too happy.

On my receipt there is a section at the bottom with all the information on how to do a survey online.

For example on the receipt from 11/5/2023 the information at the top includes the following: Culvers, Racine,WI, locally owned by Tim Haman, [protected],

station: .52--kitchen drive thru, date: 11/5/2023 at 5:56:22PM, register 5, server order taker, order ID: AAA6HLU4ALHZ. There is no TRN number as there used to be.

The online survey wants information from the receipt which is not found on the receipt. The receipt does not jive with the online survey request.

ordered 2 value butterburgers today, singles, wondering why the price was 20.20 this happened once before, my order was over 11 dollars as I ordered a single value baskets, received the 2 patties, and paid for the meals, I don't eat 2 patties, not happy with Grand Forks ND store, apparently just give a person the expensive value meals, was today 11/6/23 at 12.57pm, i am a disabled person, wow do they like taking money when it was suppose to be a special day for me and my brother, was alot for me to pay out today, really disappointed in culvers.

Recently moved to Texas from Illinois and wanted to introduce my Texas friends about Culver's which they never tried. We put in 2 basket orders of 4 piece buffalo tenders and one butter burger basket. First of all we noticed that there were no straws at the drink station, and I pointed out to the staff. Once the order came and I took the first bite into the chicken tender and it was Raw. I immediately reported it to the worker who originally took my order, who brought it to the managers attention. Manager Anna was very rude, first she made me wait 2 minutes while she was tidying up the front station. I have always learned that customer should be attended first but anyhow, she came to me and says well the chicken looks cooked to me. I said why don't you try one of the pieces and you will know and she rolled her eyes. She says we cook the chicken at appropriate temperature and there is no way its undercoated. Then she said "What do you want me to do about it?" A customer comes to complain about a food item and the best she can say is what you want me to do. Needless to say I am very disappointment and I am sure my friends were wondering why I would recommend such a place. I guess I learned my lesson