Outback Steakhouse’s earns a 1.1-star rating from 0 reviews and 490 complaints, showing that the majority of diners are dissatisfied with their meals.
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Forgot about our order
We went to dinner at the Outback located in Morgantown WV on Saturday March 15, 2025. Our waitress took our order. Our appetizer arrived shortly then nothing. We sat for 20 minutes waiting and we were finally able to get our waitress's attention. We asked where our soup and main course was. She said sorry I'll check. A few minutes later she came back and...
Read full review of Outback SteakhouseThe food was poor quality, seemed to be left over from the day before. 6714 Whittlesey Blvd., Columbus, GA 31909
The day after Christmas, 12/26/2024, I had taken my wife and daughter out for a late lunch at Outback Steakhouse, located at 6714 Whittlesey Blvd., Columbus, GA 31909. What I had expected to be wonderful lunch with my family, turned out to be a embarrassing $150 dollar disaster! The steak was completely ruined, burned on the outside, raw in the middle, and...
Read full review of Outback SteakhouseDine in.
My family and I went to the Hendersonville NC location this past Saturday evening, July 13. Service started off excellent. The food was delicious. Half way through the meal we were all out of drinks. Unfortunately my 7 year old cousin was served an alcoholic drink. (The Shark drink). Server came out after a few minutes and asked if he had drank any of the...
Read full review of Outback SteakhouseIs Outback Steakhouse Legit?
Outback Steakhouse earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Outback Steakhouse. The company provides a physical address, 2 phone numbers, and 2 emails, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
The age of Outback Steakhouse's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Outback.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
We looked up Outback Steakhouse and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
However ComplaintsBoard has detected that:
- While Outback Steakhouse has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 2% of 490 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
- Outback Steakhouse protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
$62 for an inedible disgusting meal
Friday, June 14 we took my daughter there for her birthday. We waited 1 hr and 15 minutes for our food. The food was absolutely horrible! I asked 3 times for my salad and still didn’t have until after food was brought out. I ordered chicken on the Barbie with salad and steamed veggies . When food arrived the veggies were raw the chicken was cold looked like it had been defrosted on counter and brought straight out my daughter’s steak was disgusting hard and cold just like it had been defrosted on counter. The $62 we were charged for an absolutely discussing meal will never happen again . No managers were ever visible and people were getting up and leaving. This location needs to be closed!
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Service and quality of food
We had a party of five. Our son ordered chicken strips with fries.When the food finally came out they gave him a grilled chicken dinner. She corrected my son's chicken strips bu he had to wait while everyone else started to eat.I ordered Sirloin and Alice springs Chicken. The mashed potatoes were cold and hard and the chicken breast was not only a very tiny...
Gift Cards
We received 2 gift cards for Outback as Christmas gifts, totaling $150.00
We were informed today that the Outback in Cedar Rapids, Ia was permanently closed.
Since the other restaurants on the card are more that 2 hours away, and we are not able to get there, I am looking for the company to refund the money that is on these gift cards
Please respond to [protected]@msn.com
Desired outcome: refund of gift cards
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Incorrect order
I ordered a pick up order and was missing the loaded mashed potatoes from my order. My order # [protected] which was placed at the Livonia, Michigan location on 2/8/24 at 6:37pm.
Outback location in National City, CA.
Heads up if you’re considering dining at this establishment. From our experience, it really sucks. We were there New Year’s Eve. We got there for an early meal, and called ahead for seating for 6. Got there about 5:45 or 6. Walked right in, had our choice of tables. Had to wait 15 to 20 min just to order drinks. Mind you they weren’t busy at that time, we...
Read full review of Outback SteakhouseRecent visit
My last visit to my favorite restaurant (#4470) was on 01/20/24 and I would like to say it was a bit lack luster in the service and in the taste of the food. the flavor was to be desired and did not taste or feel of the old place I've grown to love. my server was a female, and the check has a male name, besides that when asked for the check I was made to...
Read full review of Outback SteakhouseDine-in
5:15 pm January 21, 2025, brought my family here for dinner. This is the 2nd time I have been to this establishment in the past 6 months. The service was not good, from time sitting down to end of meal. Orders were not given as ordered, the food was not prepared well. I ordered the linguine with alfredo sauce with steak tips and shrimp, the linguine wa...
Read full review of Outback SteakhouseSunday doordash order of $259.00
to whom it may concern On our Anniversary Jan 14th 2024 my husband and I ordered through door dash (they did a great job btw) we ordered two 9oz Filet Mignon, neither were cooked to order we ordered MR and Med they came both MW and they butterflyed the steak to cook it which we did not ask for so instead of getting a thick cut filet mignon (which is why we ordered that cut) we got overcooked butterflyed steak which tasted like Sirloin what a waste of money we will not be using you again., they blooming onions were soggy and gross they only acceptable items were the cocunut shrimp, dessert and salads, very sad
Claimed loss: $259
Desired outcome: reimbursement
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The outbacker burger
Today, jan 31, 2023 I was at the outback steakhouse in inver grove heights, mn. I ordered a hamburger with lettuce and tomato - provolone cheese and no mustard or pickles with mayo on the side, with broccoli for a side instead of fries (because I am a diabetic). When the order came, they had a different waiter serve us - they gave my burger to someone...
Read full review of Outback SteakhouseDinner service and quality of food
Hello, I writing to complain about the poor quality of food and the sloppy table service experienced on 12/26/2023 @ 19:23 at the Tyler, TX Outback Steakhouse. My family and I were frequent patrons of Outbacks throughout Texas. Please be advised, we have noticed a steady decline in the quality of table services and as well as food quality in the last year...
Read full review of Outback SteakhouseVery bad experience
On December 9th at 3pm, my boyfriend and I went to the Outback restaurant on route 114, Danvers MA. I ordered prime rib with sweet potatoes and mashed potatoes, I was informed that there were no mashed potatoes, waiter informed us it would take an hour if we wanted to wait. I was disappointed, but I ordered, baked. My boyfriend ordered the chicken, which...
Sirloin dinner
12/06/23, 5:34 pm My dinner was a disaster with my daughter joining me. I order the sirloin just alittle pink inside. came to me rare, rare. Finally the server came over to take it back. Then the manager brought it me and I could not cut it, so tough. I ask him did you recook it , he said yes. Then he ordered another sirloin and took my baked potato which...
Read full review of Outback SteakhouseMy husband got sick after eating the food.
My family and I went to visit Outback #4720. My husband ordered a sirlion steak with shrimp. After we ate we headed back to woodbridge. during the ride he complained about nausea and headache. 20 minutes in the ride he to pull over and throw up. We got home and he became more ill. It looks like he mght have some food poisioning. This is very upsetting. We...
The steaks
On 11/02/23, my and I went to the Outback on State Steet, Rockford, IL for his birthday.
He ordered a ribeye median rare. It was overcooked very well done.
I ordered a filet mignon median rare. It seemed more like a small piece of round steak. It was not thick like a filet mignon, and it was very tough and also over cooked.
Besides the meal being very unsatisfactory, it was extremely expensive.
Needless to say, we will not be going back to this restaurant ever again!
Dinner Saturday November 18
This is the worst meal we’ve ever gotten from Outback! We ordered two salads both were wilted and the cucumbers were almost rotten. We ordered a chicken finger platter. It came with 4 tiny pieces of chicken for $17.00. The chicken was completely inedible. It looked like someone had already been picking off of it before we got it. The 2 baked potatoes were...
Read full review of Outback SteakhouseFood
We were very unhappy with our meals and service. The steaks was way undercooked raw
They tried to take it back twice.Really?
Our drinks didn’t come until almost our meal
Never got them with appetizer
Was very disappointed with this place and will never go back
Went to location in Ann Arbor on Monday 11/12/23
Very upsetting for a $70 meal and then expected to leave a $20 tip when waitress only showed up once to our table
Very bad experience for us who only goes out occasionally about every other month
Claimed loss: 65.00
Desired outcome: Gift csrd
This younger generation don't understand this.
I called our Outback on Veterans Day. To see if I ordered 2 of the SYDNEY 'SHROOMS to go, would I be able to get the BLOOMIN' ONION for free for Veterans. I was told yes. But when I called back to place the order for 2 SYDNEY 'SHROOMS. I was tyold they needed to ask the manager. The manager in turn told them I needed to buy an entree, to get the free...
Read full review of Outback SteakhouseAbout Outback Steakhouse
Overview of Outback Steakhouse complaint handling
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Outback Steakhouse Contacts
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Outback Steakhouse phone numbers+1 (877) 859-4734+1 (877) 859-4734Click up if you have successfully reached Outback Steakhouse by calling +1 (877) 859-4734 phone number 0 0 users reported that they have successfully reached Outback Steakhouse by calling +1 (877) 859-4734 phone number Click down if you have unsuccessfully reached Outback Steakhouse by calling +1 (877) 859-4734 phone number 154 154 users reported that they have UNsuccessfully reached Outback Steakhouse by calling +1 (877) 859-4734 phone numberCustomer Service+1 (888) 731-2610+1 (888) 731-2610Click up if you have successfully reached Outback Steakhouse by calling +1 (888) 731-2610 phone number 0 0 users reported that they have successfully reached Outback Steakhouse by calling +1 (888) 731-2610 phone number Click down if you have unsuccessfully reached Outback Steakhouse by calling +1 (888) 731-2610 phone number 0 0 users reported that they have UNsuccessfully reached Outback Steakhouse by calling +1 (888) 731-2610 phone numberCards
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Outback Steakhouse emailsnews@outback.com100%Confidence score: 100%Support
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Outback Steakhouse address2202 N West Shore Blvd, Tampa, Florida, 33607, United States
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Outback Steakhouse social media
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Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJul 03, 2025 - View all Outback Steakhouse contacts
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$62 for an inedible disgusting meal
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OP did you ask for the manager while you were there? it seems out of character for outback to not have a manager come right to your table if the food is late, wrong order, cold, or cooked wrong.
at the one near me i made a innocent comment in the past about my meal looking smaller, not a complaint just observation and the manager came over to apologize.