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CB Fast Food Chains McDonald's Complaints #142-161
McDonald's

McDonald's review: Service

M
Author of the review
1:26 pm UTC
Verified customer The reviewer confirmed their account using Google. Learn more

This location is pure garbage since it's reopening every time you go there your order is incorrect you can no longer get refills it's hard enough to get your order right let alone get all the essentials to your meal like syrup ketchup Etc or even napkins for that matter I used to stop at that McDonald's every morning on my way to work when this location reopened 5 days in a row my plain coffee was incorrect how that's possible I'm not sure they have literally never gotten any of my orders correct at all mine or my daughters at this current location since reopening the manager gave me a free coffee card and signed it on the front I went in today to utilize that card instead of just hanging on to it I waited in line 15 to 20 minutes because the self-order screens were down and no one wanted to take orders from the customers the managers just stare at you and leave one lonely person up front fending for himself when I finally got to the front of the line I was told they would not accept the card that I was given for a free coffee and that hot coffee plain is not part of the McCafe selection and that I needed to go somewhere else I have been coming to this McDonald's for 20 years now you literally stand in line and watch them do nothing then correct incorrect orders over and over and over if you order a coffee it's 20 to 30 minutes if you order a meal good luck with that one day they literally had to make my coffee four times because there was no coffee in the machine they were just dumping hot water how does that even take place that many times in a row

Desired outcome: I guess we'll see what how McDonald's wants to help their customers in return I sure hope it's not another free coffee card

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  1. McDonald's Contacts

  2. McDonald's phone numbers
    +1 (800) 244-6227
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    23%
    Confidence score
    United States
    +1 (888) 424-4622
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    Canada
    +44 370 524 4622
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    13%
    Confidence score
    United Kingdom
    +61 298 757 100
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    4%
    Confidence score
    Australia
    +64 800 539 4303
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    New Zealand
    +43 810 001 212
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    Austria
    +45 33 266 000
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    Denmark
    +33 130 486 000
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    France
    +49 897 859 4413
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    94%
    Confidence score
    Germany
    +353 15 138 181
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    Ireland
    +31 205 642 666
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    Netherlands
    +47 81 556 000
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    Norway
    +351 214 405 300
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    Portugal
    +34 917 547 890
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    Spain
    +41 216 311 200
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    14%
    Confidence score
    Switzerland
    +90 444 6262
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    Turkey
    +86 400 920 0205
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    China
    +852 28 807 300
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    Hong Kong
    +91 112 460 4047
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    7%
    Confidence score
    India
    +63 28 635 490
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    Philippines
    +27 860 000 040
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    South Africa
    +66 26 964 900
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    Thailand
    +1 (312) 291-9224
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    United States
    8800 707 4499
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    32%
    Confidence score
    Russia
    More phone numbers
  3. McDonald's emails
  4. McDonald's address
    110 N Carpenter St., Chicago, Illinois, 60607, United States
  5. McDonald's social media
  6. Maria
    Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Aug 05, 2026
  7. View all McDonald's contacts
McDonald's Category
McDonald's is ranked 1 among 57 companies in the Fast Food Chains category
#01 McDonald's McDonald's #02 Domino's Pizza Domino's Pizza #03 Taco Bell Taco Bell #04 Subway Subway #05 Papa John's Papa John's

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