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CB Fast Food Chains McDonald's Complaints #202-221
McDonald's

McDonald's review: Rude staff and nasty restaurant

M
Author of the review
2:06 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more

July 29th 12:45 pm we stopped at the McDonalds in Rockingham, NC. We Walked in the building to order and we stood at the register and waited to order and was approached by an employee and was rudely told they didn’t take orders at the register, we had to use the kiosk. (for someone trying to use cash this was an inconvenience) Another couple that was there waiting turned around and left. We proceeded to order from the kiosk. Manager came and brought our food and cups for our drinks. (the last McDonald’s we ate at fixed our drinks for us and brought out our food) so we asked about the drinks and was told we had to fix them, (that’s totally fine) it’s the way we were talked to when asking a question is the rude part of all of this. We told her about the rude staff from the beginning of us entering the building and she said we should of came to her first thing but she had the attitude saying we were the ones being rude. The bathrooms were nasty with 3 inches of dust caked on the air vents and stalls dirty, tables throughout the dining area were nasty and dirty. We won’t be back to McDonald’s period.

Desired outcome: This restaurant needs an inspection by corporate undercover

Keywords:
cash cups drinks food kiosk manager mcdonald s location nc register rockingham staff
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  1. McDonald's Contacts

  2. McDonald's phone numbers
    +1 (800) 244-6227
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    23%
    Confidence score
    United States
    +1 (888) 424-4622
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    Canada
    +44 370 524 4622
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    13%
    Confidence score
    United Kingdom
    +61 298 757 100
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    4%
    Confidence score
    Australia
    +64 800 539 4303
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    New Zealand
    +43 810 001 212
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    Austria
    +45 33 266 000
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    Denmark
    +33 130 486 000
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    France
    +49 897 859 4413
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    94%
    Confidence score
    Germany
    +353 15 138 181
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    Ireland
    +31 205 642 666
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    Netherlands
    +47 81 556 000
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    Norway
    +351 214 405 300
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    Portugal
    +34 917 547 890
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    Spain
    +41 216 311 200
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    14%
    Confidence score
    Switzerland
    +90 444 6262
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    Turkey
    +86 400 920 0205
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    China
    +852 28 807 300
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    Hong Kong
    +91 112 460 4047
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    7%
    Confidence score
    India
    +63 28 635 490
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    Philippines
    +27 860 000 040
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    South Africa
    +66 26 964 900
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    Thailand
    +1 (312) 291-9224
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    United States
    8800 707 4499
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    32%
    Confidence score
    Russia
    More phone numbers
  3. McDonald's emails
  4. McDonald's address
    110 N Carpenter St., Chicago, Illinois, 60607, United States
  5. McDonald's social media
  6. Maria
    Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Aug 05, 2026
  7. View all McDonald's contacts
McDonald's Category
McDonald's is ranked 1 among 57 companies in the Fast Food Chains category
#01 McDonald's McDonald's #02 Domino's Pizza Domino's Pizza #03 Taco Bell Taco Bell #04 Subway Subway #05 Papa John's Papa John's

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