Menu
Categories
Write a review
File a complaint
Sign Up
Write a review
File a complaint
CB Fast Food Chains McDonald's Complaints #222-241
McDonald's

McDonald's review: Racist store manager at 3611 crater lake hwy medford oregon mer# 602124

D
Author of the review
12:50 am UTC
Verified customer The reviewer confirmed their account using Google. Learn more

7/17/23 7:46pm at 3611 crater lake hwy medford oregon mer#602124

I placed my order. Was waiting a long time for my order as was other customers.

No one provided feedback on progress in filing order. I waited some more and still no order. I got the attention of the manager and request that he issue a credit for what I ordered. He said he only had 3 people. I said he should have told me when I placed the order, but he didn't. He became agitated and started talking in a loud tone. He started to go into his personal problems and started with the racial references. One was where he said "you people" come in and expect immediate service. I am sure you tape your transactions. You should pull the tape and use it as a training tool on how not to treat customers. The tape will show that his actions toward me were those of a racist. He received a call while processing my credit. He stopped taking care of me and was focused on the call. I said "how about taking care of my credit first". He said something about his being to multitask even though he wasn't. The whole experience was unpleasant for me and should be avoided at all costs. After I exited the store he slammed the door shut. I am surprised he didn't break the glass. I'll mention there were 5 other customers in the area I was in. I am sure this situation wasn't pleasant for the either.

All he had to do when I first started ordering is saying he's understaffed and the order will take longer than usual at which time I could have left or been prepared to wait longer than usual. He didn't. He lacked both management and people skills and should refrain from making racist comments regardless of circumstances.

Desired outcome: retrain on management skills, refresher on people skills, and the consequences when making racist comments.

More
Send message
Copy link
Report
0 comments
Add a comment

More McDonald's reviews & complaints

McDonald's - I got a food poisoning eating their food 160
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
McDonald's - Completely wrong order, had to return twice 64
McDonald's - Made my 15 year old daughter afraid of work 129
McDonald's - Why are your ordering diet coke? 100
McDonald's - refund policy 5
McDonald's - Manager and employees
McDonald's - Drive threw order taker and over function of facilitie.
McDonald's - the whole experience today 3
McDonald's - smoke house burger, waiting time and service
McDonald's - Poor management wrong order
View all McDonald's reviews and complaints

  1. McDonald's Contacts

  2. McDonald's phone numbers
    +1 (800) 244-6227
    Click up if you have successfully reached McDonald's by calling +1 (800) 244-6227 phone number 8 8 users reported that they have successfully reached McDonald's by calling +1 (800) 244-6227 phone number Click down if you have unsuccessfully reached McDonald's by calling +1 (800) 244-6227 phone number 5 5 users reported that they have UNsuccessfully reached McDonald's by calling +1 (800) 244-6227 phone number
    23%
    Confidence score
    United States
    +1 (888) 424-4622
    Click up if you have successfully reached McDonald's by calling +1 (888) 424-4622 phone number 0 0 users reported that they have successfully reached McDonald's by calling +1 (888) 424-4622 phone number Click down if you have unsuccessfully reached McDonald's by calling +1 (888) 424-4622 phone number 2 2 users reported that they have UNsuccessfully reached McDonald's by calling +1 (888) 424-4622 phone number
    Canada
    +44 370 524 4622
    Click up if you have successfully reached McDonald's by calling +44 370 524 4622 phone number 13 13 users reported that they have successfully reached McDonald's by calling +44 370 524 4622 phone number Click down if you have unsuccessfully reached McDonald's by calling +44 370 524 4622 phone number 10 10 users reported that they have UNsuccessfully reached McDonald's by calling +44 370 524 4622 phone number
    13%
    Confidence score
    United Kingdom
    +61 298 757 100
    Click up if you have successfully reached McDonald's by calling +61 298 757 100 phone number 13 13 users reported that they have successfully reached McDonald's by calling +61 298 757 100 phone number Click down if you have unsuccessfully reached McDonald's by calling +61 298 757 100 phone number 12 12 users reported that they have UNsuccessfully reached McDonald's by calling +61 298 757 100 phone number
    4%
    Confidence score
    Australia
    +64 800 539 4303
    Click up if you have successfully reached McDonald's by calling +64 800 539 4303 phone number 2 2 users reported that they have successfully reached McDonald's by calling +64 800 539 4303 phone number Click down if you have unsuccessfully reached McDonald's by calling +64 800 539 4303 phone number 7 7 users reported that they have UNsuccessfully reached McDonald's by calling +64 800 539 4303 phone number
    New Zealand
    +43 810 001 212
    Click up if you have successfully reached McDonald's by calling +43 810 001 212 phone number 5 5 users reported that they have successfully reached McDonald's by calling +43 810 001 212 phone number Click down if you have unsuccessfully reached McDonald's by calling +43 810 001 212 phone number 6 6 users reported that they have UNsuccessfully reached McDonald's by calling +43 810 001 212 phone number
    Austria
    +45 33 266 000
    Click up if you have successfully reached McDonald's by calling +45 33 266 000 phone number 2 2 users reported that they have successfully reached McDonald's by calling +45 33 266 000 phone number Click down if you have unsuccessfully reached McDonald's by calling +45 33 266 000 phone number 8 8 users reported that they have UNsuccessfully reached McDonald's by calling +45 33 266 000 phone number
    Denmark
    +33 130 486 000
    Click up if you have successfully reached McDonald's by calling +33 130 486 000 phone number 5 5 users reported that they have successfully reached McDonald's by calling +33 130 486 000 phone number Click down if you have unsuccessfully reached McDonald's by calling +33 130 486 000 phone number 10 10 users reported that they have UNsuccessfully reached McDonald's by calling +33 130 486 000 phone number
    France
    +49 897 859 4413
    Click up if you have successfully reached McDonald's by calling +49 897 859 4413 phone number 156 156 users reported that they have successfully reached McDonald's by calling +49 897 859 4413 phone number Click down if you have unsuccessfully reached McDonald's by calling +49 897 859 4413 phone number 5 5 users reported that they have UNsuccessfully reached McDonald's by calling +49 897 859 4413 phone number
    94%
    Confidence score
    Germany
    +353 15 138 181
    Click up if you have successfully reached McDonald's by calling +353 15 138 181 phone number 4 4 users reported that they have successfully reached McDonald's by calling +353 15 138 181 phone number Click down if you have unsuccessfully reached McDonald's by calling +353 15 138 181 phone number 4 4 users reported that they have UNsuccessfully reached McDonald's by calling +353 15 138 181 phone number
    Ireland
    +31 205 642 666
    Click up if you have successfully reached McDonald's by calling +31 205 642 666 phone number 0 0 users reported that they have successfully reached McDonald's by calling +31 205 642 666 phone number Click down if you have unsuccessfully reached McDonald's by calling +31 205 642 666 phone number 4 4 users reported that they have UNsuccessfully reached McDonald's by calling +31 205 642 666 phone number
    Netherlands
    +47 81 556 000
    Click up if you have successfully reached McDonald's by calling +47 81 556 000 phone number 1 1 users reported that they have successfully reached McDonald's by calling +47 81 556 000 phone number Click down if you have unsuccessfully reached McDonald's by calling +47 81 556 000 phone number 3 3 users reported that they have UNsuccessfully reached McDonald's by calling +47 81 556 000 phone number
    Norway
    +351 214 405 300
    Click up if you have successfully reached McDonald's by calling +351 214 405 300 phone number 1 1 users reported that they have successfully reached McDonald's by calling +351 214 405 300 phone number Click down if you have unsuccessfully reached McDonald's by calling +351 214 405 300 phone number 3 3 users reported that they have UNsuccessfully reached McDonald's by calling +351 214 405 300 phone number
    Portugal
    +34 917 547 890
    Click up if you have successfully reached McDonald's by calling +34 917 547 890 phone number 1 1 users reported that they have successfully reached McDonald's by calling +34 917 547 890 phone number Click down if you have unsuccessfully reached McDonald's by calling +34 917 547 890 phone number 4 4 users reported that they have UNsuccessfully reached McDonald's by calling +34 917 547 890 phone number
    Spain
    +41 216 311 200
    Click up if you have successfully reached McDonald's by calling +41 216 311 200 phone number 4 4 users reported that they have successfully reached McDonald's by calling +41 216 311 200 phone number Click down if you have unsuccessfully reached McDonald's by calling +41 216 311 200 phone number 3 3 users reported that they have UNsuccessfully reached McDonald's by calling +41 216 311 200 phone number
    14%
    Confidence score
    Switzerland
    +90 444 6262
    Click up if you have successfully reached McDonald's by calling +90 444 6262 phone number 3 3 users reported that they have successfully reached McDonald's by calling +90 444 6262 phone number Click down if you have unsuccessfully reached McDonald's by calling +90 444 6262 phone number 3 3 users reported that they have UNsuccessfully reached McDonald's by calling +90 444 6262 phone number
    Turkey
    +86 400 920 0205
    Click up if you have successfully reached McDonald's by calling +86 400 920 0205 phone number 2 2 users reported that they have successfully reached McDonald's by calling +86 400 920 0205 phone number Click down if you have unsuccessfully reached McDonald's by calling +86 400 920 0205 phone number 4 4 users reported that they have UNsuccessfully reached McDonald's by calling +86 400 920 0205 phone number
    China
    +852 28 807 300
    Click up if you have successfully reached McDonald's by calling +852 28 807 300 phone number 3 3 users reported that they have successfully reached McDonald's by calling +852 28 807 300 phone number Click down if you have unsuccessfully reached McDonald's by calling +852 28 807 300 phone number 4 4 users reported that they have UNsuccessfully reached McDonald's by calling +852 28 807 300 phone number
    Hong Kong
    +91 112 460 4047
    Click up if you have successfully reached McDonald's by calling +91 112 460 4047 phone number 8 8 users reported that they have successfully reached McDonald's by calling +91 112 460 4047 phone number Click down if you have unsuccessfully reached McDonald's by calling +91 112 460 4047 phone number 7 7 users reported that they have UNsuccessfully reached McDonald's by calling +91 112 460 4047 phone number
    7%
    Confidence score
    India
    +63 28 635 490
    Click up if you have successfully reached McDonald's by calling +63 28 635 490 phone number 2 2 users reported that they have successfully reached McDonald's by calling +63 28 635 490 phone number Click down if you have unsuccessfully reached McDonald's by calling +63 28 635 490 phone number 15 15 users reported that they have UNsuccessfully reached McDonald's by calling +63 28 635 490 phone number
    Philippines
    +27 860 000 040
    Click up if you have successfully reached McDonald's by calling +27 860 000 040 phone number 4 4 users reported that they have successfully reached McDonald's by calling +27 860 000 040 phone number Click down if you have unsuccessfully reached McDonald's by calling +27 860 000 040 phone number 40 40 users reported that they have UNsuccessfully reached McDonald's by calling +27 860 000 040 phone number
    South Africa
    +66 26 964 900
    Click up if you have successfully reached McDonald's by calling +66 26 964 900 phone number 2 2 users reported that they have successfully reached McDonald's by calling +66 26 964 900 phone number Click down if you have unsuccessfully reached McDonald's by calling +66 26 964 900 phone number 4 4 users reported that they have UNsuccessfully reached McDonald's by calling +66 26 964 900 phone number
    Thailand
    +1 (312) 291-9224
    Click up if you have successfully reached McDonald's by calling +1 (312) 291-9224 phone number 0 0 users reported that they have successfully reached McDonald's by calling +1 (312) 291-9224 phone number Click down if you have unsuccessfully reached McDonald's by calling +1 (312) 291-9224 phone number 0 0 users reported that they have UNsuccessfully reached McDonald's by calling +1 (312) 291-9224 phone number
    United States
    8800 707 4499
    Click up if you have successfully reached McDonald's by calling 8800 707 4499 phone number 25 25 users reported that they have successfully reached McDonald's by calling 8800 707 4499 phone number Click down if you have unsuccessfully reached McDonald's by calling 8800 707 4499 phone number 13 13 users reported that they have UNsuccessfully reached McDonald's by calling 8800 707 4499 phone number
    32%
    Confidence score
    Russia
    More phone numbers
  3. McDonald's emails
  4. McDonald's address
    110 N Carpenter St., Chicago, Illinois, 60607, United States
  5. McDonald's social media
  6. Maria
    Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Aug 05, 2026
  7. View all McDonald's contacts
McDonald's Category
McDonald's is ranked 1 among 57 companies in the Fast Food Chains category
#01 McDonald's McDonald's #02 Domino's Pizza Domino's Pizza #03 Taco Bell Taco Bell #04 Subway Subway #05 Papa John's Papa John's

Most discussed McDonald's complaints

Workers couldn't understand english
6
(opinions to this review)
 no one pays attention to you when we come in no hello no walk to see if we need any.
1
(opinions to this review)
 Over $5 caramel frap had invisible hole in cup that ruined my silk blouse & made a proper mess in my car
1
(opinions to this review)
 McDonald’s is false advertising in there app
1
(opinions to this review)
 Service and managements lack of respect
1
(opinions to this review)
McDonald's Alternatives
Taco Bell 2487 reviews Subway 1114 reviews Raising Cane's Chicken Fingers 19 reviews Panera Bread 1524 reviews Domino's Pizza 1471 reviews