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CB Fast Food Chains McDonald's Complaints #602-621
McDonald's

McDonald's review: Placing Drive thru order

S
Author of the review
1:28 am UTC

At 9:30 I drive up to a drive thru at this Folsom location. I waited for 30 secs, no one. I said 'hello, are you open?' nothing. I waited, maybe they were busy. I said 'hello after another minute. So, maybe the website hours, I checked before leaving my house were wrong and they were closed.

I drive up to the last window. There is no one, but two employees were cleaning, filling cup holds. I honked for about :30 secs, but it seemed like they ignored. (you want to start cleaning after you've served the customer? hello) Then another young man was walking up near window and I honked and startled him, he opened the window, I told him this same story. And said, 'so are you open or not.' He says what's your order. Totally ignored. And before I left the drive up speaker, the truck behind me, backed up and left.

I continued to ask what happened and they and two others came to see the action, but not one word or apology as to why I had to wait. I know it hard to find good employees, but I owned a business and these running this location would have been fired. I'd have shorter hours before I had these incompetents who also can't talk and sanswer questions. The three of them stood there like dodo birds staring at me. No explanation, nothing. LOl. Unbelievable.

Desired outcome: I'll let you figure that out.

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  1. McDonald's Contacts

  2. McDonald's phone numbers
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    110 N Carpenter St., Chicago, Illinois, 60607, United States
  5. McDonald's social media
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    Jun 22, 2026
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McDonald's Category
McDonald's is ranked 1 among 57 companies in the Fast Food Chains category
#01 McDonald's McDonald's #02 Domino's Pizza Domino's Pizza #03 Taco Bell Taco Bell #04 Subway Subway #05 Papa John's Papa John's

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