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CB Fast Food Chains McDonald's Complaints #402-421
McDonald's

McDonald's review: Hair in drink

K
Author of the review
12:15 pm UTC

Good morning,

My name is Kendra Mixon and I ordered 2 Lrg sweet teas in the drive thru line at the McDonalds of 5550 McClellan Blvd, Anniston AL 36206. When I got to my store my toddler was taking a drink of the sweet tea and hair was coming up the straw with lent around it. My daughter kept pulling at her mouth trying to get it out and I had to pull it out of her mouth. I went there between 9:30AM-10:00AM and did not receive a receipt due to the order taker being busy placing another order on the headset. I do have a picture and transaction proof on my card of the purchase. I've been trying to call the store over and over for 45 minutes now to report this matter and the line is responding busy. My first call was made a 10:35AM. I need them to know that it is very unsanitary to be serving the tea after someone has found a good bit of hair in their drink. I made sure to pour out the entire cup to make sure it wasn't more hair. I'm sure that it is still being served to other customers as well without any warning. My daughter is only 1yr and 3 months and I'm glad she didn't swallow that hair. It is for sure a brunette hair color. For McDonalds to be worldwide there shouldn't be a reason for phones at any location to be off the hook. No matter how busy the location is you never know what complaint a customer has that could be a potential lawsuit. I can definitely be reached by cell [protected] or email [protected]@gmail.com.

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  1. McDonald's Contacts

  2. McDonald's phone numbers
    +1 (800) 244-6227
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    23%
    Confidence score
    United States
    +1 (888) 424-4622
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    Canada
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    13%
    Confidence score
    United Kingdom
    +61 298 757 100
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    4%
    Confidence score
    Australia
    +64 800 539 4303
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    +43 810 001 212
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    +45 33 266 000
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    +33 130 486 000
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    France
    +49 897 859 4413
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    94%
    Confidence score
    Germany
    +353 15 138 181
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    Ireland
    +31 205 642 666
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    Netherlands
    +47 81 556 000
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    Norway
    +351 214 405 300
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    Portugal
    +34 917 547 890
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    +41 216 311 200
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    14%
    Confidence score
    Switzerland
    +90 444 6262
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    Turkey
    +86 400 920 0205
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    China
    +852 28 807 300
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    Hong Kong
    +91 112 460 4047
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    7%
    Confidence score
    India
    +63 28 635 490
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    Philippines
    +27 860 000 040
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    South Africa
    +66 26 964 900
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    Thailand
    +1 (312) 291-9224
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    United States
    8800 707 4499
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    32%
    Confidence score
    Russia
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  3. McDonald's emails
  4. McDonald's address
    110 N Carpenter St., Chicago, Illinois, 60607, United States
  5. McDonald's social media
  6. Maria
    Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 27, 2026
  7. View all McDonald's contacts
McDonald's Category
McDonald's is ranked 1 among 57 companies in the Fast Food Chains category
#01 McDonald's McDonald's #02 Domino's Pizza Domino's Pizza #03 Taco Bell Taco Bell #04 Subway Subway #05 Papa John's Papa John's

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