McDonald's reviews & complaints 3921 - 2021
McDonald's complaints 2021
We love the fries at McDonalds' so we went to the store to order our food. First of all we were charged a $1.30 for a cup of water. Then the girl came back and told me that she didn't charge me for...Read full review
McDonald's - terrible food!
Last weekend, I think it was 3rd Feb, I ordered a Quarter pounder meal with my husband. In the burger was only one transparent piece of gherkin and a sliver of onion ring about 1/2 inch long, on the pattie. In the picture on the wall the burger was bulging with salad. I took the burger back and the young man was arrogant and unhelpful. He gave me another one which was exactly the same. This time my husband took it back and was told "this is how we make them". Well, a quarter pound of what I don't know, certainly wasn't salad! I'll never go there again.
Mary (on holiday from Qld).
I worked at this McDonalds for about the last past maybe 2 or 3 months It might not be that long. I myself being an Evangelist who is severing a Mighty God don't have to lie to hold a job where I...Read full review
While new corporate management is more concerned with profit, below is how the effects trickle down: Labor is affected... less and less of it means poor service and less cleanliness... means mgrs and...Read full review
McDonald's - rude ignorant owner!
I try to order a burger and get second free with coupon at drive thru. I waited then asked how much it would cost. The girl says she didn't know and I would have to wait until I got to the window. While there, was told the one Burger, (Big Extra was $6.63. I said that seemed expensive for one burger, and could have gotten a full meal for that. The girl agreed. she was having trouble figuring out how to modify the register, then the owner comes up freaking out at the young girl, leaves, then comes back to the window freaking out at me, yelling never to come thru there again changing the order at the last minute, and a few other things. then walked away. I left with out anything obviously. If the girl could have told me the price at the order station I would not have changed it, and the only change was no cheese and bacon. This owner is very rude, with no sense of curiosity for his staff or his customers. I can assure you I will never eat at that restaurant again. Just frustrated with people like this owner. (Un real)!
Manager was rude and called me a liar. Cashier took my order and items were missing, i.e. (medium drink, fries, and sweet & sour sauce). When I told the cashier that items were missing she told me...Read full review
McDonald's - bad service again & again...
On 02nd January 2007 at about 18:45 hrs, I visited McDonald's family restaurant, Himalaya Mall, Gurukul road, Ahmedabad-380052 (ph: [protected], [protected]) and had purchased 5 McAloo Tikkies for Rs 100/- (invoice no. [protected]). A staff member wearing apron was giving Aloo Tikki to other one to get it sandwiched using a typical spoon. While passing such things I noticed at least one piece fell down (on the tiled floor!) and immediately it was put in the collection basket back and got mixed along with other tikkies. So your food is not hygienic. But at restaurants that too like McDonald's, cleanliness is highly expected. Then I called the manager and told this. He was defending as though nothing much happened. In India, we are eating the food when it falls on the floor, where we walk with shoes/chappals! In many popular restaurants, such might happen but in closed kitchen where customers cannot see such things. Either you keep a camera in the serving area or cover/curtain that area where you dirty service boys do work and deliver items and later nicely come out via machine-tray to reach customers. What is the point in wearing gloves when you serve the items that fall on the floor?
I know now you would send me a standard ready-made reply as the following: "Greetings from McDonald's! Thank you for writing in to us. Please accept our apologies for not replying sooner. We regret to learn that your experience at our restaurant was not up to your expectations. The quality of our food is very important and, with every customer, we're committed to serving the highest quality products possible. We have discussed your complain with the concerned restaurant manager for the necessary action. At McDonald's, we always try to serve our customers to the best of our abilities and their expectations - if not more. And hence, suggestions, observations and feedback from our valued customers help us identify areas of opportunity in our restaurants. We will make sure that apt measures are taken to ensure that the high level of service standards, for which McDonald's is renowned the world over, are consistently maintained. We look forward to an opportunity to serve you again. Thanking you."
A S Rao
McDonald's - food poisoned!
After eating a Big Mac an hour and a half before, I became extremely feverish, and developed a horrible stomach ache, minor diarrhea, and pounding headache. This lasted for a good three hours and my body was in extreme pain. I took an Advil migraine pill which helped the headache and fever, and the stomach ache to some extent but you can be sure that is my last McDonald's experience. I only eat at McDonald's once or twice a year and I would hate to think of how many people who eat there more often than I have gone through.
McDonald's - rude behaviour by floor boys
Varanasi centre in ip mall is really horrible place to visit of young people (Students)... D floor boys r so rude to us tht now we have stopped visiting it... Its tht we r a group of college students frequently visiting d centre for snacks after our college gets over.. (Students of banaras hindu university).. As we were a group of 10 so it was obvious tht it would make a noise of our chat.. A boy in red dress came to us and said to keep quite we admitted and said "sorry".. D reply was "u should be" is it d way mc. Donalds deals with it customers.. Plz take a note of it... Neither thy are least bothered to serve d veg items sepaterely.. So many of d visitors face problem...in nut shell d mc. Donalds situated in varanasi, centre ipmall is too rude to deal with customers.. Is it tht its a place only of d old n' d people who dont smile... Make it a temple man...
McDonald's - long wait and greasy double cheese burger and cold fries!
When i went through McDonald Saturday Dec.29,2007. First of all all i ordered was a double cheese burger meal i got pulled up to the line after waiting a couple of minutes, then they brought my food out to me and the burger was greasy and the fries was cold and the cashier had the nerve to have an attitude. I didn't have time to go back in because i was on my lunch break and i waited long enough for my order and i don't think customers should be treated like this at no restaurant and i love mcdonalds. Its actually one of my favorite fast foods but i will not continue to go there will treatment like this!
McDonald's - bad service!
Upon visiting the Sandbrook Park Rochdale Mcdonalds drive thru i was given the wrong order then told to park up and wait. After five minutes my order arrived and my two chocolate milkshakes contained no chocolate. I had to go into the store where i waited for fifteen minutes for replacements which in the end came as strawberry as the chocolate had apparently ran out. Whilst waiting for my drinks my food had gone cold and i had to listen to the staff using foul language.
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