McDonald's
reviews and complaints

The Mc rice I ordered on 01.06.2022 was over cooked and couldn’t even eat! Had to throw it! It was over cooked to an extent which we can’t even think to have it! It got delayed too!

Order No -117189

Please take care not to happen this again!

I asked the worker for fresh fries. One of the workers didn’t want to take the old tasting ones back. The worker in the back was yelling saying I was o my saying that because I wanted them free! That worker told other worker to take fries back. Very rude people with poor customer service skills at this location!

I have been the drive thru line of the Mc Donald’s at Pratt and Clark Street in Chicago for over 30 minutes. I was in a position that made it impossible for me to leave. There was no explanation as to the issue. I ordered at 10:38pm and I am still in line at 11:10. I am next in line and still there is not explanation or indication that there is something wrong. This is ridiculous. I am sitting here with my car idling. I finally got my food by 11:20. The person working apologized and explained that they were very short staffed. Either way that wait was absolutely ridiculous.

I went to McDonald’s on Indian River rd and I set in the drive threw for like 30 min with 4 kids that don’t no how to act and then when I got my food everything was wrong accept the happy meals I ordered 3 combo meals and 4 happy meals and like I said the only thing that was right was the happy meals.I tryed to call but nobody would pick up the phone so I just left it alone so this is the only other thing I could think of to do

Per hours on Google on Friday evenings the store is open at least until midnight however it is just now after 11:00 5 minutes only after 11:00 and they are already closed I have worked all day long and look forward to getting a hot meal so much for that just thought that you would like to know the store is not running as the hours today

I bought 2 cheeseburgers and 2 hot chocolates and chocolate sundae at Mcdonalds in Maitland Cape Town 25-05-2022 at 20h30 first of all you people do false advertising you advertise a ceramic mug with hot chocolate and hazel nut latte wich Maitland Mcdonalds dont have the lady that took my order forgot ice cream sundae and made me a liar infront of my child of 9 years old and my wife said I did not order. but my Daughter told her that my daddy told her twice ice cream with chocolate sauce. when I came at home I opened the cup of hot chocolates it looked like dish washing water. I mean we pay for our stuff dont get it for free so I took my order back and the manager just gave me a dirty look as if what must I do. she still wanted me to take other hot chocolate and burgers I politely told her to give back my money who knows what goes on in the kitchen when you complain. The worst Mcdonalds in Cape Town

I live in Dayton OH, and I'm writing in reference to 2 of your locations; the first being 1991 Harshman road, Dayton, OH 45424, and the second being 160 Woodman drive, Dayton, OH 45431.

For several months now every time I stop in to get food on my way home from work I get some reason why they cannot serve me food. They say that they can only take cash because their system is down, but everything works fine any other time. It has for years. If they don't give that excuse they say that they can only take excact change. Why would McDonalds say they can't give change? You guys are missing out on a lot of business because of this. Tonight, at the Woodman drive location, one of the employees can be heard on my recording (I've been recording these for a few weeks now) yelling "I don't give a [censored]!" Not sure what that's about, if you have a job you should "give a [censored].." Both stores do this. I get food on my way home MAYBE once a week.

I visited your store on 05/23/2022 approximately @ 8:30pm.

Before ordering I was told to hold on 9in a rude way) after she told me to go ahead with my order in which I thought that was very rude once again.

After 5 minutes of sitting at the speaker she finally came back .

The customer in front me was at the window for about 10 minutes and just as soon as I got to the window I was aaked to pull up in which I refused with a 5 month year old baby in the car.

So the Manager (dark skinned lady with the long dread braids slammed the window in my face and walked off.

This type of behavior is unacceptable.

How are waiting in the drive-through line for over 45 minutes they refused to take my order at the speaker so I pulled up to the window and they still refused to take my order! I was told by the black manager with dreads that he cannot take my order at the window but I didn’t understand because I sat in the line for 45 minutes along with a wraparound line around the building telling me that he couldn’t take my money or my order at the second window it makes no sense so I would like something to be done about this this is not the first time it’s not the second time it’s more like the sixth or seventh time this is happened and there’s other customers that were pissed off just as well as I was that were sitting in line the same amount of time that was and they told the same people the same [censored]

My husband brought me home bigmac and the bread was not fresh tasted old. So, I couldn't even eat it. I don't eat out much but when I do it seems like more times than not, I get something from here that is not right. I think u guys need to make sure ur staff are doing right with the food. I'm sure u have lost costumers bc of things like this. U pretty much loss me, except for ur mocha frappes I love those.

On Sunday May 22 at 11:45 I came to this location to pick up a door dash order and I went up to the window to skip the drive thu lane and you can see your employees just talking In the back oh! Keep in mind there’s a girl with a tank top on not even in uniform! I’m knocking on the window to get there attention because I see my order on the counter so I just needed them to hand it to me. There to damn busy talking to hand me my order so I HAVE NO CHOICE but to get in the drive thu having to wait even longer and I also had another door dash order waiting getting cold because of your location trash customer service!

At opening time, I found the tables and floor filthy with the remains of yesterdays for food and drink. The floors were also filthy. For the health and welfare of the public the restaurant must be clean. Around 7:30 am at maintenance man started cleaning the floors. This should be done before the store opens. The condition I found this morning is common at this particular restaurant.

Please contact the owner to correct these problems.

The restaurant in question is located on Williston Road in South Burlington, Vermont 05403.

every time i come to this mcdonald’s, they say the ice cream machine is broken and i feel like it’s just lazy. clean the machine so we can buy ice cream

On Monday 16th of May, I attended the Mc Donald's, Liverpool Street, London.

I placed my order, using the self service option.

My order was called, however when I approached the counter the server advised me that my order had previously been collected by another person.

I expressed my concerns and asked for a replacement meal. To my astonishment the server then advised me to go after the person to challenge their ownership and reclaim my order.

I refused to do this and your employee was very indignant as to replacing my meal.

This reflects a total lack of customer service on Mc Donald's behalf and I look forward to your reply.

Regards