Menu
Maytag Customer Service Phone, Email, Contacts

Maytag
reviews & complaints

www.maytag.com
www.maytag.com

Learn how the rating is calculated

2.7 1059 Reviews

Maytag Complaints Summary

453 Resolved
606 Unresolved
Our verdict: Dealing with Maytag, which has an average resolution rate, requires some diligence. Research their service in depth and read a variety of customer reviews for a balanced view. Approach any customer service interactions with detailed and well-prepared queries to facilitate a better resolution process.
Claimed
Maytag has claimed their business profile
Click here to get notifications about new complaints of Maytag. We promise not to send you any unrelated messages
Share
Write a review
File a complaint

Maytag reviews & complaints 1059

Sort by:

Newest Maytag reviews & complaints

ComplaintsBoard
D
10:00 am EST

Maytag dryer

I purchased my dryer in April of 2016. Had it about a month and the start button broke. Home Depot brought me another one and the heating element wasn't working so they ordered another one and now the start button on this one broke again for the 3rd time! This is getting ridiculous. I spent a lot of money on a new dryer and I feel like I shouldn't be having this many problems. I may never but Maytag again!

Read full review of Maytag
Hide full review
ComplaintsBoard
D
3:51 am EST
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Maytag has left an official reply on this complaint.

Maytag maytag bravos xl washer & dryer

I received the Certificate of Occupancy on my new home November 11, 2016. I couldn’t wait to start using my gorgeous Maytag Bravos XL washer and dryer! At first I thought the problems were simply user error. I carefully read the users manual, called Maytag customer service for help, experimented with different detergents, different softeners, different cycles, smaller load sizes, different heats… to NO avail. The laundry is NOT getting clean. Items are coming out covered with soap [censor] and dirt! In addition, the laundry has deeply set wrinkles. I have tried different settings on the dryer and even tried taking the clothes out still damp but the wrinkles are set and will not come out.

12/2/16 Service Technician came out to troubleshoot and said the washer and dryer show “no error codes and test ok”. Nothing he could do to fix.

12/15/16 Service Technician came out to trouble shoot above problems & another new issue, dryer was flooding my laundry room with water. Again, there were “no error codes”. However, he was able to see the water shooting out the front of the dryer door. He then called Maytag engineering to troubleshoot and ultimately stop the water but he could not repair the problem of the wash machine not washing & the deeply set wrinkles destroying all my laundry.
The Service Technician was told by Maytag Engineers (File #[protected]) that “this is a flaw with the new washers designed after 2015 and can not be fixed. He instructed me to run laundry through a second wash cycle with out soap, then an additional rinse cycle and finally to iron my laundry once removed from the dryer!” I was sold a faulty product & demand a refund.

I have repeatedly called Maytag customer service and requested these units be returned or bought back. I was told there are no refunds or exchanges under any circumstance. NO ONE at Maytag cares about this problem. They are happy to keep footing the bill to send repair people to my home to try to fix the problem.

I have another Service Technician scheduled to come out 12/20/16. I will continue to schedule service appointments, every day if I have too, until this is resolved!

I thought I was purchasing a top of the line product from a trusted company. Please stand behind your product and make this right.

Read full review of Maytag
View 0 more photos
Update by DRK12345
Dec 16, 2016 3:53 am EST

My contact information is drsflorida@bellsouth.net.

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
D
5:06 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Maytag has left an official reply on this complaint.

Maytag washer

Today is Sunday, December 11, 2016. I purchased a new Maytag washer from Lowe's two weeks ago. (Had a Samsung earlier and did not perform up to my old Maytag standards.) The first time I used the new Maytag, I notice a lot of noise on the fill cycle. Tonight, (only the third time I used it) the washer made an unusally loud noise throughout the entire wash cycle. Sounded like the agitator(s) were scraping on metal!The sound is so loud, you can hear it from outside the house. Help. Very disappointed that I can't count on the Maytag to quietly wash the clothes. Do I need to have the washer replaced? (Desirable resolution is a washer that works without making me think the parts are coming unhinged.)

Read full review of Maytag and 2 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
2 comments
Add a comment
F
F
Fredrico Cartier
, US
Oct 18, 2023 8:34 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Maytag washers are junk and they should not be making any kind of noise they've had lots of time to develop a good machine and failed do not ever buy one of these pieces of junk I talked to a neutral party who sells parts for washers and he said to run away from this one immediately he said to get rid of the unit never service it never buy it

F
F
Forget MaytagSueG
, US
Nov 07, 2019 3:49 pm EST

My maytag washer keeps eating my clothes... Today it was a brand new king sheet. They are pulled under the agitator and it holds them tightly. They have to be ripped out... Except today; that sheet isn’t coming out. I called customer service and since the washer is almost 2 years old, igor the “sorry charlie.” I will never buy another maytag product!

View 0 more photos
ComplaintsBoard
M
9:43 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Maytag has left an official reply on this complaint.

Maytag bravos xl washer

We have had our washer for some time now, and every once in awhile, and now more daily we have noticed a bad smell coming from the machine. I just saw a video on YouTube explaining how to clean the inside of the washer and how mold and bacteria buildup on the inside because it doesn't drain properly. Your company should do something about this and address the problem, or replace with a machine that doesn't do this. This is totally disgusting and I think our machine should be replaced.

Read full review of Maytag
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
R
4:01 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Maytag distributor delivery inadequate

This is not a Maytag complaint but a Lowe's as your distributor complaint. I found a Maytag Bravo's at several stores but decided to purchase from Lowe's in Wilkes Barre PA. I purchased the washer on 11/25/16. The store was not busy at all but you order in the appliance department and pay at the front register. By the time I walked from the back of the store to the front to pay, they could not find my ordered Maytag Bravo's. After a half hour, they manually re-keyed my order to I could pay. During their re-keying, they failed to put in the correct delivery time. on 11/27/16 I receive a phone call from Lowe's that they would be delivering my washer on 11/28/16 BUT the time was 8am, which is when I'm at work. Luckily my neighbor was home and met them to have the washer delivered. By the time I arrived at home in the evening, I found that they delivered the wrong washer. It was a Maytag but a much lower grade model than what I paid for. I immediately called them only to find that my call was to New Mexico at their call center. I told them I received the wrong unit and I want the model I requested. They put me on hold for 30 minutes and said the washer would be delivered 11/29/16. The washer never came and I'd left work early waiting for Lowe's. No call. I called them on 11/30/16. They said I was now scheduled for 11 days later. I was very upset and explained that I wash 14 loads of laundry a week and this was unacceptable. they told me the washer would come on 12/01/16 at 5pm. I left work AGAIN only for them to once again not deliver your product that I paid for. I called them at 8pm and they said deliveries were done for the day and I will not get it. I told them I had to have this washer that I paid for. after 40 minutes on hold, they told me I was top priority for 12/02/16 delivery. I decided to call them in the morning to verify. Of course I get the New Mexico office and they told me the delivery time is set for 5pm. I told the girl I did not believe her and told her to call the Wilkes Barre PA location to verify this. She did and after 20 minutes on hold told me I was NOT getting the delivery. MAYBE I'd get it on Saturday. I told them to cancel the order I'd buy a different washer somewhere else. You almost lost a sale because of this. But 1 hour later Lowe's Wilkes Barre called me back and said they were bringing it at 2pm. Now several times I told them about the washer that they dropped off and how they needed to take it back when they dropped mine off. So when the driver showed up, I was not home yet so my neighbor told them to take the Maytag washer that I had not ordered when they were leaving. They didn't want to but they did. So apparently I could have had a free washer along with the new one I bought. I'm assuming you not authorizing washers to be given away for free. Luckily I'm honest... i'm sure others are not. You may want to re-think your relationship with Lowe's. You nearly lost a sale and would have a washer donated to me for free. Thank you [protected]@earthlink.net

Read full review of Maytag
Hide full review
ComplaintsBoard
R
4:35 am EST
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Maytag has left an official reply on this complaint.

Maytag washer

Maytag washer model # mvwc415ew0 ser# c50630220. I write this review with anger and disappointment about the product and the worse customer service.
In July 2016, my wife bought this washer from Sears, the sales person told my wife that this was the BEST product or the price. My wife & I are NOT experts for she bought it. When we got home I connected the 2 hoses and plugged it in very simple process. We did a trial run before adding clothing. The machine was wobbling horribly! Their repairman said that it was not our fault and that the machine was bad. We contacted sears office who said “don’t worry they will just exchange it”. I told them, a machine that breaks on the first day is BAD KARMA, we want our money back they talked us unto an exchange instead.
Less than 3 months later the agitator literally BROKE OFF! We called sears and now they said its past the 30 day sears warrantee and I would have to work with MAYTAG! This was in the beginning of October.

Now its November 30, 2016 and Lailani # 13080 Supervisor tells me that because I CHOOSE to live where there is NO certified repairman I now have to find my own and they would ONLY COVER $150 in labor because I CHOOSE TO LIVE WHERE THERE IS NO CERTIFIED REPAIR MAN.

After a long conversation and nowhere else to go or do I very reluctantly agreed and asked for an email in writing as I felt ripped off already. She said she would not do that and I would just have to put in for the reimbursement and TRUST them. They just ripped me off and are asking me to trust them? And I would have to find my own repairman? WHAT? I hope someone from MAYTAG reads this and listens to the recorded conversation because it was BAD SERVICE all the way around.
DON’T BUY A MAYTAG! YOU WILL BE ALL ALONE IF IT GOES WRONG.

all I want is my money back

Read full review of Maytag
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
M
5:50 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Maytag has left an official reply on this complaint.

Maytag maytag washer, model no. mvwx655dw1

I purchased my Maytag Washer on 5/26/16 from Menards in Lima Ohio. I purchased this washer for my garage to wash my husband's farm clothes and towels in our garage. I didnt want to wash the work clothes with our family's clothes with our inside washer. When I called Maytag repair due to our washer not completing cycles, your customer service rep said there would be no warranty honored because we use it commercially. I argued that is was personal use but he refused to issue the warranty claim. His name was Jason. I requested to have a supervisor contact me, but I doubt this will happen. This washer only worked correctly 6 months. We maybe do 5 loads a week in it. I cannot believe this is how you stand behind your products. I hope you will do the right thing and service this machine under warranty.

Thank you,
Maureen Teman

Read full review of Maytag
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
N
7:09 am EST

Maytag product defective

I have a Maytag dishwasher model number dwu7502aam serial number 10856267QD. I have been happy with its performance until now, the outer door is getting rust spots coming thur the door. I would assume that something like this was designed to resist water wear and rusting. Is there any thing you can suggest or do? I called my appliance repair and they said the door was warped and my plan would not cover it. How can something designed to use so much water rust out? Please advise.

Read full review of Maytag
View 0 more photos
Hide full review
ComplaintsBoard
J
11:06 am EST
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Maytag has left an official reply on this complaint.

Maytag top loading clothes washer

agitator noise is too loud, wrinkle does not remove or lessen wrinkles, overall noise level while operating is unacceptable. delivery date 10/25/2016 request is for a refund. The aggravation caused by the incessant growling sound made while in the wash cycle is unnerving .We would appreciate your consideration to fulfill our request for financial remuneration.

Read full review of Maytag
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
L
8:22 am EST

Maytag maytag washing machine

Purchased a Maytag Centennial top load washer that will not fill with enough water to wash clothes. The washer was purchased from Lowes on August 17, 2016 and we tried to return but Lowes refused because we were passed the required 30 day return period. We contacted the Maytag company and they sent out sevice people who reported that there was nothing we could do other than wash small loads. The company also reported that if we tried any of the solutions on the web we would violate our Warranty. Since we find ourselves in this spot ( we should have read all the bad reviews here before the purchase ) we have decided to place the machine in a very visable spot across from a new 100 store shopping center on a truck with a 4x8 sign warning the public not to purchase this product.

Read full review of Maytag
Hide full review
ComplaintsBoard
B
4:15 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Maytag has left an official reply on this complaint.

Maytag maytag washing machine mvwb200wq2

I have a washing machine out of warranty, but within a year of it's purchase, there was a small spot on the lip of the lid that started to rust...I emailed Maytag about a year and a half ago, when this all started, and was told it was my water. It is NOT my water, as the only spot on the machine that rusts is a 4 inch spot on the lid lip. The rest of the machine is in excellent shape. It is gotten so much worse, that when I try to do a load of laundry, I need to clean the rust off each and every time, because it get's everywhere (all over under the lid, inside the machine) and it's just getting progressively harder to clean. I don't think this is fair and I really want to tell everyone about this issue to warn them of this problem! I got no help from Maytag when I emailed a year and a half ago, but i'm so frustrated right now, like I said, I want to file this complaint. My serial # is C13272016.

Read full review of Maytag
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
V
1:11 pm EDT

Maytag refrigerator ice door flapping/control panel lights flashing

At 3:00 AM, was awaken by the sound of my refrigerator door opening and closing every 5 or 6 seconds. It continued until I stuffed a dish rag in the chute to quite the flapping.

I looked online and it seems that others have had this problem too - often times in the middle of the night! I called Amana and they said I should check my circuit breaker - which does not make ANY sense. Then they said that since I bought the refrigerator in 07, there is nothing Amana can do now that it is 2016.

That is fine, I guess. I understand where they are coming from, but what really burns me up is the $642 repair quote! Fortunately I found a site where someone with the same problem resolved it for less than $30! I am going to try his repair this evening.

http://www.liny.net/Maytag%20Ice2O%20Fridge%20Fix%20for%20Flashing%20Lights%20V1.0.pdf

I do remember mentioning to my wife that Amana/Maytag have phenomenal customer satisfaction ratings. I wonder if it has changes due to this stupid failure of 2 capacitors on the refrigerator control board.

Well, got to get back to throwing away food.

Read full review of Maytag
Hide full review
ComplaintsBoard
R
7:30 am EDT

Maytag dryer brovos

Four and a half months old and the start switch is broken. The worst part though is the customer service is of lower quality than the product. Over two hours on the phone with Maytag only to be handed off to a local vendor that their service has been out sourced too. I call the local vendor, only to find out:

1. Maytag did not pass on all the information on the problem.
2. The service window is TWENTY FOUR hours.
3. After telling the vendor the most likely broken part (the start button), they say the service rep WILL not have one with him, but I have to let him diagnose the problem first before their will order the part.
4. A second Service call.

I will get back to you when and if the Maytag dryer ever works again. I am old enough to remember the old Maytag ads with the repair deeply desiring to have something construction to do. Forget the commercial. Maytag is no longer the quality company it once was.

Read full review of Maytag
Hide full review
ComplaintsBoard
A
1:59 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Maytag maytag bravos xl washing machine

Purchased 2 yrs. ago. The technician was just over and said the main bearing is shot. When it was in spin cycle it sounded like a load of gravel was in there. For $250 he can get a new one and fix it. Yeah, he said, a lot of problems with this.I have a friend that had the exact same model and it came out of the box like that. She got a new one. I will NEVER buy another Maytag or anything from it's parent company again or East Towne- Wautoma, WI. Everything we have bought from them goes to hell before it's time. Where is the government watchdog for this crap? Do Not have unlimited funds. SO DISGUSTED!

Read full review of Maytag and 1 comment
Hide full review
1 comment
Add a comment
A
A
ADePass
, US
Nov 12, 2016 6:24 am EST

I purchased the same model on 10/ 16 almost two years to the date, the bearings are gone. Cost of repair: $400.00. I am in contact with Maytag to find a resolution. They offered me a similar one with 30% off. That would be the same price as paying for a repair. I refused and contacted the attorney general's office of MA. I will not rest until I receive a satisfactory resolution. All four technicians I contacted told me to get a new one . What a rip off.Now I am going out to purchase a new one.

ComplaintsBoard
T
7:58 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Maytag product

The refrigerator is only over 1 year old and all the wall inside are cracking and the drawers and shelfs. Is very poorly made. My old one was 5 years old and this never happened.
I was to see if there any way that they can replace it.
Model# msf25c2exw00
Teresa corbo
[protected]@comcast. Net

Read full review of Maytag
View 0 more photos
Hide full review
ComplaintsBoard
S
2:25 pm EDT

Maytag maytag refrigerator and washer

I bought my refrigerator, stove, washer and dryer all at the same time. So you know I spent a lot of money on all four items. I have owned them for five years now. About my refrigerator. ..the drawers, plastic pieces continue to break off and some of the drawers don't open! The refrigerator was making a loud screeching noise, I had to have that fixed. That cost. .over $200. Now the ice maker just stopped! ! I replaced the filter, checked the waterline etc... Still nothing. Now the washer. I had to have someone come out and fix it. The berrings were going! ! Now six months later it's making the same noise again. I paid over $5000 for all four appliances as I thought maytag was one of the best. I am embarrassed when I have company and they go into my refrigerator and something breaks off. It is only my husband and I. I am very upset about this and would like you to fix or replace these to products you represent as top of the line. You can contact me. Susan Biondo [protected] or at [protected]@gmail.com. I would appreciate a quick response. Thank you

Read full review of Maytag and 1 comment
Hide full review
1 comment
Add a comment
F
F
Family6
, US
Oct 15, 2016 1:24 pm EDT

I also purchased a Maytag bundle - Fridge, microwave, oven/stove top; dishwasher, washer & dryer. After five years the only thing that was still working was the fridge and dryer. The stove top works but not the oven. The warranty was expired. I did buy extended warranty for washing machine so we fixed the washer a few times while under warranty but it kept breaking and soon it was out of warranty. We spent so much money $5K for the bundle and saved a long time to be able to purchase what we thought were higher end quality products. We're very disappointed and can't afford to buy new appliances. We've learned to live without. We saved up for another washing machine and purchased a Whirlpool and again it broke after two years warranty expired. Now I see that Maytag and Whirlpool are the same company. Darn! Maytag & Whirlpool I hope you're reading these posts; you should be ashamed by the lack of quality and how much you charge for these products. I thought by paying more I was getting a better quality product. Boy was I wrong.

ComplaintsBoard
T
10:32 am EDT

Maytag quality and continual repairs

I have a Maytag Dishwasher model MDB7749SAB1 purchased and installed by Lowe's. I have had to replace the control panel 3 times and none were under warranty over the 40 months I have owned this dishwasher. This is not an inexpensive part and service call. Whirlpool/Maytag says that they will log my concerns in their system. That really does not help anyone thinking about purchasing a Maytag appliance. I was a Maytag fan but they are not what they use to be. Don't be fooled by their reputation or advertising. They don't last and Whirlpool customer service does not help at all.

Read full review of Maytag and 1 comment
Hide full review
1 comment
Add a comment
R
R
rockin1955
, US
Oct 26, 2016 8:34 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I also have a Maytag dishwasher less than 3 years old and the control panel no longer works. My old dishwasher was a GE and lasted for 13 years with no problems. Looked for the serial number to get a new control panel and it doesn't even exist (MDB7749AWB1). No way to talk to a live person, which is absolutely ridiculous. Guess complaint's and problems are so high they just don't deal with customer's. I have bought the last Maytag product in my lifetime and will make it public to as many people as possible.

ComplaintsBoard
P
8:10 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Maytag maytag refrigerator 14 days out of warranty

I purchased Maytag Refrigerator for $1079.10 as well as a 4 year extended warranty.
I called Maytag to get a concession for a repair bill since my warranty is only 14 days out of warranty. Actually it may be less if I subtract the days I had to wait for delivery.
To my dismay Maytag will not give any concession in this matter at all.
It is a sad day when one pays this much for a Maytag Refridgerator and the top part is not cooling.

Read full review of Maytag and 1 comment
Hide full review
1 comment
Add a comment
A
A
Angel E. Suarez
, US
Sep 17, 2016 2:04 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

We bought a MAYTAG fridge Mod. MF12665XEM8, Ser.# K32014913 three years ago, this week began leaking water from the bottom. I was unable to pull-out and disengage the freezer drawers to try to find out the problem and I had to call a Tech. Rep since the unit was still under an extended warranty.
According to the Tech Rep. the drainage was clogged since any minuscule matter could clog the hole. Surely enough with hot water and air-pressure it was unclogged.
The interesting thing was that in order to reach the drain area the freezer drawer has to be removed and to do that it is necessary to remove screws from the front section, remove two plastic parts, (which are very easy to break), from the small wire drawer track plus more screws in the tracks of the main drawer. The only question that came to mind was: WHY, WHY and WHY?!?!?! If any liquid or for a simple cleaning of the freezer bottom is desire, the above procedure is necessary. DOES IT MAKE ANY SENSE TO SPEND 30-45 MINUTES DISASSEMBLING THE DRAWER FOR A SIMPLE CLEANING!?!?!
As far as the Tech Rep was concerned it was an unnecessary and idiotic system for something that the customer would have been able to do with a few and simple instruction over the phone where because of so many parts screw down the way it was it couldn't be done unless somebody knew where all the screws were located.
Another problem faced during this incident is the location of the Information Label which was placed under the Ice Unit where the only way to get the information is taking a photo with the Cell-phone, and later increase the image to determine the information? Did anybody in this company ever thought of putting such important Information Label in a easy and visible area of the fridge such as: where the AMERICA label is located on the side of the fridge. Is it the AMERICA label more important than the Information Label?!?!?!
By having this experience it tells me that this company have the Design and Mechanical Engineers either don't giving a crap of how things end up with the customer, and/or to hell with easy-friendly ways to deal with parts of the fridge which should be able to be removed without having to go through a process which most likely most people won't do and then forced to call for an expensive repair service for a simple problem.
Maybe the people who designed and decided how to do things with this fridge, when they finished manufacturing the first units, should have them send it over their own home and tried out so they had the first experience in dealing with the BS your customers have to deal with when something "simple" goes wrong.
Angel Suarez
Miami Lakes, FL

ComplaintsBoard
S
2:01 pm EDT

Maytag dishwasher

My Maytag dishwasher was new in 2009. It was the subject of a recall in 2010 and the recommended repair was made. The recall related to the control panel. In 2014 the replacement control panel went bad and was replaced at my own expense ($96.75). Now the control panel doesn't work again. The repair company says it's out of warranty so I would have to pay to replace it again. It seems to me that they are just replacing one faulty part with another of the same so this is not a long-term solution. I am a retired widow on a fixed income. I cannot afford to keep repairing this product, nor can I afford to buy a new dishwasher (which you can bet would not be a Maytag). I feel I am entitled to at least a free replacement of the control panel. The rest of the dishwasher seems to be perfectly fine; it also seems obvious that this part is still not holding up to the standards one would expect.

Read full review of Maytag
View 0 more photos
Hide full review
ComplaintsBoard
N
12:18 pm EDT

Maytag repairman list on maytag site has no insurance - unethical

Maytag Repair Man Has No Insurance and is running his business illegally. He is the first person listed as referral on Magtag's website for Everett MA preferred serviceman. Kevin McCarthy owns and operates Mc Carthy's Appliance Store, 145 Main St, Everett, MA 02149, Phone: [protected]. Maytag referred him to us, he came to fix my stack-able dryer, he came 4 times and still did not fix it. The last time he came he stepped on and broke my washing machine. He quickly left and said he would come back to fix it, then disappeared. He won't return our calls. He emailed me that he has no insurance and is closing his business. Big lie, he is still in business and MAYTAG is still referring him to customers and he is listed #1 on their site. I called Maytag and the first rep said she would have a regional manager call, that was over a month ago, no one called. I called again and they said there is nothing they can do each district handles their own complaints. MAYTAG is just as unethical as McCarthy Appliance.

Read full review of Maytag
Hide full review

Maytag In-depth Review

Product Range:

Maytag offers a wide range of appliances to meet various household needs. Their product lineup includes washing machines, dryers, refrigerators, dishwashers, and more. Each product is designed with innovative features and technologies to enhance performance and convenience. With a diverse range of options, Maytag caters to different customer preferences and requirements.

Quality and Durability:

Maytag appliances are known for their exceptional build quality and durability. Customer reviews and feedback consistently highlight the longevity and reliability of Maytag products. When compared to competitors, Maytag appliances often stand out for their superior craftsmanship and robust construction.

Performance and Efficiency:

Maytag appliances deliver outstanding performance and efficiency in various tasks such as cleaning, cooling, and drying. They are designed to meet energy efficiency ratings and minimize water consumption. When compared to industry standards and competitor products, Maytag appliances consistently perform at the top of their class.

Customer Service:

Maytag prioritizes customer satisfaction and provides excellent customer service. Their policies and procedures ensure that customers receive prompt assistance and problem resolution. Customer reviews and experiences often highlight the quick response times and overall satisfaction with Maytag's customer support.

Pricing and Value for Money:

Maytag offers competitive pricing for the quality and features they provide. When compared to competitors, Maytag appliances offer excellent value for money. Additionally, Maytag often includes additional benefits or warranties with their products, further enhancing the overall value proposition.

Design and Aesthetics:

Maytag appliances are designed with both functionality and aesthetics in mind. Their sleek and modern designs complement various kitchen or laundry room styles. When compared to competitors, Maytag appliances often stand out for their visually appealing and timeless designs.

User-Friendliness:

Maytag appliances are known for their user-friendly features and intuitive controls. The user manuals and guides provided by Maytag are comprehensive and easy to understand. When compared to competitor products, Maytag appliances excel in terms of user-friendliness, making them accessible to users of all experience levels.

Innovation and Technology:

Maytag appliances incorporate innovative features and technologies to enhance the user experience. These advancements have a significant impact on the overall performance and convenience of Maytag appliances. When compared to industry trends and competitor offerings, Maytag consistently stays ahead with their innovative approach.

Environmental Impact:

Maytag demonstrates a strong commitment to sustainability and environmental responsibility. Their appliances often include energy-saving features and certifications. Maytag also offers recycling or disposal programs to ensure proper disposal of their products, minimizing their environmental impact.

Overall Customer Satisfaction:

Customer reviews and ratings for Maytag appliances reflect high levels of satisfaction. Maytag consistently receives positive feedback for their product quality, performance, and customer service. When compared to industry benchmarks and competitor ratings, Maytag stands out as a top choice for customers seeking reliable and high-performing appliances.
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service

Maytag contacts

Phone numbers

1818 329 2100 +1 (800) 344-1274 More phone numbers

Website

www.maytag.com

Your Voice Matters: Our Commitment to Genuine Reviews

Empowering Real Experiences

At ComplaintsBoard, we believe in the power of true customer stories. Our platform is a space for authentic voices, where experiences, both good and bad, are shared openly and honestly.

Dedicated to Authenticity

ComplaintsBoard is vigilant in our fight against false reviews. Our team employs robust verification methods to ensure every review reflects a real customer experience, upholding the integrity of our platform.

Encouraging Detailed Feedback

ComplaintsBoard values reviews that come with real evidence. Whether it's a photo, a detailed account, or additional documentation, such substantiation adds credibility to your story, helping others make better-informed decisions.

Balanced and Constructive Conversations

We're more than just a complaints board; we're a community for balanced dialogue. ComplaintsBoard encourages reviews that not only highlight issues but also acknowledge positive aspects, fostering a fair and comprehensive understanding.

Free and Fair Platform

ComplaintsBoard's commitment to maintaining a free and unbiased platform is unwavering. Every review is treated equally, ensuring that your voice is heard and respected, regardless of the nature of your experience.

Is ComplaintsBoard.com associated with Maytag?

ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Maytag Customer Service. Initial Maytag complaints should be directed to their team directly. You can find contact details for Maytag above.

ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.

Use this comments board to leave complaints and reviews about Maytag. Discuss the issues you have had with Maytag and work with their customer service team to find a resolution.