Maytag

Model MVWB835DW2

Serial number C72171796

Left top hinge broke. I have read hundreds of claims from others with the same issue.

Clearly a manufacturing error or poor quality parts or both.

We would like to know if there is a class action lawsuit regarding this issue.

We did replace this washer with another Maytag washer because we feel this is an unusual issue for Maytag products.

Machine has self-destructed during spin cycle and lurches so bad it has put a hole in the wall. Near the cost of original machine spent on "certified Maytag repairs" with absolutely ZERO positive,proper resolution. Machine is defective and apparently unrepairable. It also leaks water during use and we were told that they "will leak a little water" during use ! HaHa...This machine has not performed or lasted properly and should be replaced without question.

Maytag dryer model MED7230 HW1 was purchased in June, 2021. While clothes were being dried, error code F2E2 appeared on the display board and the dryer shut down. I contacted Maytag and arranged for authorized service at a cost of $99 for the tech to diagnose the problem. He said it needs a new user interface board for a cost of $379 plus an additional $75 for installation. To have this 2 yr. old dryer repaired will cost $553.

I contacted Maytag but they would not help me other than to offer a 15% discount if I purchased not her Maytag dryer.

We purchased a Maytag washer &dryer 03/21 called Maytag with problem with washer several times and was told that it supposed to work that way I have used Maytag appliances for several years but this time I am very disappointed with this washer, they put me off until the warranty ran out being tired of the same old problem I called a outside service and the service man told that it needed a clutch adjustment and that was supposed to have been done at the factory the charge done for the adjustment came to 245.00 dollars I feel that Maytag should rein verse that amount for very poor maintenance if you need prove of the problem I will be glad to fax you the billing

I have a 2017 Large capacity Maytag washer that has been malfunctioning since May 2023. I called for service and diagnosed with bad valves and water pump with 'drn' code. It is now July 12th and these parts are still on back order! This is leaving me with no ability to do laundry and having to resort to doing by hand. I am handicapped and barely able to walk with severe back and leg pain. Having to haul water logged laundry outdoors has done further harm to my back! I have no help and certainly not able to haul laundry to the laundromat. How Maytag can expect customers to be left without a washing machine for nearly 2 months, I find totally unacceptable. We spend more money on products which we are led to believe are of better quality. Quite honestly, I never had problems with my older washers and this one is only six years old and well cared for. I have been contacting the service company who only tells me the parts are still out of stock throughout the US and they have no idea when they will be made available. This is a horrible way to treat customers who spend good money on these appliances and get poor service. I feel at this point after spending $531 for this initial repair, not knowing what else will go in the future, very unfair and could go toward a new washer. At this point Maytag should stand behind their products better and make parts more readily available or offer to replace washers that are lemons. As these parts are back ordered it certainly does not bode well for Maytag indicating these washers are frequently falling apart for many customers. So I now ask Maytag what am I supposed to do to get my laundry done at this point? Will you replace my washer as it seems the parts are still not available and no one knows when they will be? Do you feel it is fair for me having to continue to struggle trying to do some laundry by hand and hauling heavy, waterlogged laundry outside to dry? Perhaps Consumer Protection will have the answer. Very disappointed in Maytag all around! I should have kept my old washer!

We purchased a new Maytag washing machine (Model: MVW4505MW0, Serial #: CC2207703) from Lowes. We placed the order with Lowes online on 6/11/2023. The machine was delivered to our house on 6/13/2023. We had normal use of the machine up to 6/29/2023 and then noticed a loud screeching sound coming from the unit. The unit eventually quit working. We called into Maytag on 6/29/2023 and they scheduled for a tech from Capital City Appliance to come out and diagnose the machine on 7/5/2023. They came out 7/5/2023 and determined that they needed to replace the cam, the belt and the actuator. They did so on the warranty of the machine and left. They also stated that the laundry bucket in the machine was sinking low enough on the tensioners that it could be scraping the tub it sits in. If that was the case we would need to put the washing machine on blocks to raise it. That day on 7/5/20223 we did three loads of laundry and on the third load the noise happened again. We noticed that the the belt and the wheel the belt is on was sitting low. So we put the washer on blocks like the tech said. We ran another cycle and the noise came back. We called in again and could not get the tech back out now until 7/10/2023. We are 12 days without the use of our new washer. The tech came back today and read the error code and said that the speed sensor failed. He attempted to run a test cycle and the sound began immediately and even louder in the "sense" portion of the cycle. He jumped back and shut the machine off immediately stating the transmission now needs replaced. He told us that Maytag asked him to do this twice for another client with a new similar washer before Maytag would consider replacing the unit. We now have to wait until 7/12 for the transmission replacement. Then, if that does not work we have to wait for Maytag to review for next steps. We feel that being new this machine should not need this much repair. We are fearful that should this transmission resolve the problem now it will never fully get the benefit of a "NEW" washing machine and that it will continue to have problems. Problems that we, at some point, will be financially responsible for.

Our washer is only 4 years old. We bought it from Best Buy per positive reviews for Maytag. Last year it began making very loud banging noises and walking across the floor when in the spin cycle. It was still under warranty at that time. The repairman replaced a part. Now, this year, it is doing the same thing. No longer under warranty. The cost to replace the belt was over$200. After the repair, the next week, it began doing the same thing. Now, the repairman says the drum needs replaced or repaired. He wasn’t sure without taking the whole drum out. Repair for that was going to be another $400. We declined. Customer service at Best Buy literally said “They don’t make them like they used to.” Really? Is Maytag not the reliable brand it used to be?! Did we buy trash?

Purchased new on 5/2/23 from Home Depot along with a protection plan from Allstate. Deivered new on 5/5/23 and installed by them. It broke approximately two weeks later. Repair company came several days later and replaced failed belt. Broke again 10 days later. Repair company came several days later and belt had failed and protective shield had become damaged due to transmission being faulty and becoming dislocated. Ordered parts and repaired again several days later. However unable to complete the repair due to electronic failure. Necessary parts (3) are now on backorder and so we are without the use of this almost $1000 purchase still. Maytag says "oh well". Home Depot won't do anything. Maytag won't do anything so I'm stuck spending more money traveling to a laundromat, using a dirty machine, wasting my time. Offered for their CEO to come do it for me but was politely declined. I just want my money back so I can go buy a quality product. Done with Maytag, Done with Home Depot. I have already sidetracked two in store potential buyers of appliances by telling my story.

I purchased a Maytag dishwasher in June 2021. I paid $1054. Installed June 24.

Only myself and husband so not an unusual amount of use. The control unit needed to be replaced June 2023. That's 2 years of light use. The replacement cost was $400 or 38% of the units cost. Maytag says "sorry" it's out of warranty. Shouldn't there be a "lemon law" for appliances?

There was a recall in 2021/2022 for a Maytag dishwasher but it didn't include my model. Clue...there are problems with Maytag dishwashers.

Brand new and this refrigerator makes a lot of noise - never experienced this level of noise from a refrigerator ever before -- sent our servicemen who say functionally normally - replaced compressor as they said that was problem - now Maytag says nothing they can do because their certified technicians indicate normal functioning. They wouldn't want this loud refrigerator in their home. I will buy another brand name and will never again purchase a Maytag or Whirlpool appliance. It's so loud that everyone who comes into my house comments on how loud it is and says that's not normal. This refrigerator should be replaced with a quiet model.

We bought the microwave 4 years ago. Maytag touts a 10-year limited warranty which essentially only covers the magnetron and nothing else. When the microwave stopped working, we called Maytag as their warranty requires. They subcontract to a local repair service. The technician didn't even know a microwave will work without the turntable running but he came up with $640.75 to repair a microwave that could be replaced for half that. So much for Maytag's warranty.

Purchased gas stove on October 14, 2021. When I tried to clean the second time I received and error message Call Service

F2E1

STUCK/OR SHORTED KEY

This affects my oven so it won't work at all. I called place where I purchased and they said probably a control panel which costs 400.oo. This stove is almost brand new. It stopped showing this error message and started working for about a month but as soon as we experienced high humidity it started having the same error message. I think this may be a design flaw and want it fixed or replaced.

Hi, I have a two year old top load washing machine ( Model MVW6230HC2) with the small agitator. I was told the style we chose was a good one and cleaned clothes quite well. I tried to get warrantee and replace it with a normal style agitator as soon as we moved into our new house. Unfortunately, it was past its 30 day return policy when I called to Maytag and voiced my unhappiness with the machine. I have been putting up with half clean clothes since then. Today was it. Took the clothes out and firstly they are all twisted together and in all the creases and folds are the dirt and lint. How do I go out wearing still dirty clothes! This happens all the time. Then I put them in the dryer and hope the lint and dirt disappear. Not happy. Fed up! The load is not too big or the clothes too dirty. Just a poor design for normal usage. Yes we have to save water and be efficient but you have to have a washer that will get clothes clean! I paid good money for this washer and didn't want to fork out another $ 1000+ for another one. I would like for Maytag to stand up for its product and take this one back. I would take another Maytag front loader or washer with full agitator.

Thanks, Evan

I bought a new Maytag refrigerator this past mid February. About a month after getting this fridge, it began making a loud buzzing noise when it was on. I finally got a hold of Maytag and they send someone out and said it was possibly the compressor and also the fridge was "frosting" upon start up. He said they may have put too much coolant in it at the factory. He said he could replace the compressor. Today he replaced the compressor and it still makes the same loud buzzing noise. Everyone who comes into my house/kitchen eating area comments how loud the fridge is. I have had a Maytag fridge in the past and then a whirlpool fridge that didn't last a good number of years but neither of these units were noisy like this one. I don't want a fridge in my kitchen area that makes a lot of noise. It is so annoying when you are sitting eating to hear this constant loud buzzing.

Purchased this washer in 2021 from Home Depot. From day 1 the agitator apparently wasn't working. My clothes just weren't getting clean, I tried everything I knew to do, called the company but got no help there. Finally I found a YouTube video of a guy having the same issue. The actuator will not stay connected, it's not broken. Just terrible design

I have mad a previous complaint on this site weeks ago and have not heard back yet. Please call me at number I provided. My Maytag Washer spins violently and the noise is deafening.

The manager at Home Depot said the design is flawed and that the tub spins too quickly. I filled out a complaint on this site weeks ago and have not received a response.

For video refer to my previous post. MikeP345 user name.

Bought washer last year from Lowes. Since day 1, water level would barely reach clothes, regardless of water level setting (auto sensing/deep water). Finally had technician come out, he said that 1/2 of his calls are for issue. Said there's nothing he could do, it's just a garbage model/brand. Needless to say, nothing was done and clothes barely get wet.

I purchased a Maytag Washing Machine Model# MHW6630HC, S/N

CB0400896 From Best Buy, Federal Way WA, on April 2nd, 2022, delivered on April 13th, 2022.

Having issues with excessive vibration and washing machine indicating minutes still left on cycle after washing cycle was completed. Started having this issue approximately six months after purchase. End of cycle issue was intermitted and then got worse over time.

Contacted Best Buy to double check Washer was installed correctly on September 7, 2022. Best Buy verified Installation was correct.

Contacted Maytag in March of 2023; Maytag Tech rep attempted to repair on March 22, 2023.

Tech Rep and Maytag determined washing machine Tub needed to be replaced.

Due to the long lead time for parts and scheduling. The machine tub was not replaced until May 2, 2023.

After the tub was replaced, end of cycle issue appears to have been resolved. However, excessive vibration still got worse, and the washing machine is making strange and unusual noises. Contacted Maytag again with the issue of strange, rattling, and unusual noises coming from the machine while running.

The appliance Tech rep made a revisit on May 11, 2023, and It was determined by the Tech rep and Maytag to replace the tub again. Job#SR7736394722

This will make this the 4th visit trying to repair this washing machine. I started having these issue way before this machine was out of warranty. Something is seriously wrong with this machine. The sounds coming from this machine while running at high speeds don’t feel safe. Although the tech told me the machine is safe to run, I feel the safety of my family and home are at risk of something happening to this machine while running.

It is inconvenient for me to keep replacing parts, and the problem is not being fixed. Meanwhile, I am waiting for a long lead part to arrive again.

Hello,

I am writing a complaint about my 4 year old Maytag washer (Serial # C928 47239). Through Maytag's repair (#SWCR5362E45B-1) I was advised that the repairs would cost $650, that's is on top of the $149 I paid for the service call. At this point, it would serve me well to just by a new washer and herein is my complaint - how can a 4 year old washer, used very gently I might add, breakdown so considerably that I am better off purchasing a new one than having this one repaired. When I contacted Maytag to express my concern, they simply advised that the parts are not in warranty (funny how the extended service contract I purchased ended last year). Maytag also did not provide me with an email address so I can voice my concerns.

I am simply asking for a store credit or rebate to bridge the gap in their poor manufacturing. No washer should break after gentle use in 4 years - that is an awful way to cheat customers!

My 14 month old Maytag washer clunks when it’s agitates the clothes on any cycle I run it on, I’ve had 2 techs out at the cost of $360 and were told it was the gears and all washers do the same thing, I know better, my friend has the exact machine and hers DOES NOT make this noise, it seems no one can help me, it started right after I got the machine. PLEASE HELP ME, Thanks Carolyn Held